The game changer for us has been the dedicated search function - this has made it much easier and faster for our team to access information and provide a better service to our customers, which we've seen evidence of in our survey responses. The real time ability for our team to leave feedback has also empowered our staff group in a way they have never had before. It's also simple and intuitive to create and edit articles, which means that we can quickly implement required changes to information, as well as create new information easily. Review collected by and hosted on G2.com.

There's nothing I dislike, but improvements could definitely be made to the editor and to the requirements when creating new roles. Review collected by and hosted on G2.com.

I find the AI features addition in livepro Knowledge Management to be a convenience for finding information. It's a very good feature. I also like how easy the initial setup was—no sweat at all. Review collected by and hosted on G2.com.

None Review collected by and hosted on G2.com.

It’s user-friendly, useful, and very easy to navigate, with a clear layout that makes it simple to find what I need. Review collected by and hosted on G2.com.

Process updates are taking a while to reflect. Review collected by and hosted on G2.com.

The thing I love the most about using livepro Knowledge Management is finding the answers quickly with the use of AI. Review collected by and hosted on G2.com.

None Review collected by and hosted on G2.com.

I find livepro Knowledge Management easy to navigate, which is really helpful. The initial setup was smooth and easy, making it convenient to get started. Review collected by and hosted on G2.com.

None Review collected by and hosted on G2.com.

Able to find details about the product.. Review collected by and hosted on G2.com.

Some of the information did not included Review collected by and hosted on G2.com.

It’s easy to use and navigate, and it also comes with a lot of helpful features. The information I need is well consolidated for customer support, and it provides clear, seamless guides. Review collected by and hosted on G2.com.

Sometimes it’s hard to find very specific guides or information. Review collected by and hosted on G2.com.

Livepro has been very helpful, especially when it comes to improving my understanding of the knowledge and processes involved. Review collected by and hosted on G2.com.

It doesn’t work properly in other browsers, and the access experience needs to be improved. Review collected by and hosted on G2.com.

Userfriendly. I love how the features have improved from when we first started using it. As a scripter, back then I don't think we could use short cut keys such as CTRL+Z. Review collected by and hosted on G2.com.

None that I can think of. I like live pro. Easy to navigate when using. Review collected by and hosted on G2.com.

Straight forward features. Customer service is good. Easy to use and integrate. Review collected by and hosted on G2.com.

As per my experience no bad experience so far. Review collected by and hosted on G2.com.