I like that Livepro Knowledge Management provides a structured format and strong search functionality. It makes it quick and easy to find the accurate resolution. It's very user-friendly. Review collected by and hosted on G2.com.

It can be improved by updating some information because some items are not updated. Review collected by and hosted on G2.com.

I like that livepro Knowledge Management is designed with end user ease of use and back end author ease of use in mind. It means we don’t have to outsource work, and we have the ability to create custom templates. The frontline requires little training because it’s so simple to use. I also appreciate that the Livepro team is responsive and the platform grows with our business needs. Review collected by and hosted on G2.com.

N/a Review collected by and hosted on G2.com.

I find livepro Knowledge Management to be our one source of truth and the hub where we go for everything. It's so easy to use, and I love the fact I can upload info in a snap. The initial setup was great. Review collected by and hosted on G2.com.

I'd love to be able to use Canva more to create beautiful pages. Review collected by and hosted on G2.com.

easy to navigate and easy to understand

reliable to check for updates Review collected by and hosted on G2.com.

unable to see old articles (archived) for reference

timeouts Review collected by and hosted on G2.com.

I like how Livepro Knowledge Management applied AI, making it much easier to search for information. I can simply use keywords, and it shows me information related to what I'm looking for. Also, the initial setup was very easy. Review collected by and hosted on G2.com.

None Review collected by and hosted on G2.com.

I like the easy access that livepro Knowledge Management provides, along with its AI features. I find it easy to search all articles needed just by typing the keywords. Also, the initial setup was super easy. Review collected by and hosted on G2.com.

None so far. Review collected by and hosted on G2.com.

I like how livepro Knowledge Management is helpful with assisting customers by providing details for every process need by the customer. I find the announcement feature valuable because it keeps everyone updated. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

User-friendly and easy to adopt. It serves as a single source of truth, which helps keep everything consistent and in one place. Review collected by and hosted on G2.com.

Navigating the platform isn’t always smooth, especially when switching between multiple knowledge bases. Review collected by and hosted on G2.com.

It is easy to create and maintain pieces of knowledge. The page construction is varied meaningfully and helpful to have one source of knowledge Review collected by and hosted on G2.com.

I had to force the site through my browser to save my log ion credentials. Review collected by and hosted on G2.com.

It makes sharing knowledge easy and helps teams work more efficiently Review collected by and hosted on G2.com.

There are no downsides to livepro! I would highly recommend it Review collected by and hosted on G2.com.