--- title: livepro Knowledge Management Reviews meta\_title: 'livepro Knowledge Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 168 reviews by the users' company size, role or industry to find out how livepro Knowledge Management works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 168 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- ### livepro Knowledge Management Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **intuitive and user-friendly design** of livepro Knowledge Management, enhancing productivity and customer experience. [(73 mentions)](https://www.g2.com/products/livepro-knowledge-management/reviews?filters%5Bsentiment_snippet%5D=1546095&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of livepro Knowledge Management, enhancing their experience and efficiency in finding information. [(55 mentions)](https://www.g2.com/products/livepro-knowledge-management/reviews?filters%5Bsentiment_snippet%5D=2246555&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of livepro Knowledge Management, facilitating ease of use and effective communication. [(45 mentions)](https://www.g2.com/products/livepro-knowledge-management/reviews?filters%5Bsentiment_snippet%5D=2353498&qs=pros-and-cons#reviews) Users love the **intuitive search function** in Livepro, enabling quick access to accurate information for enhanced customer support. [(36 mentions)](https://www.g2.com/products/livepro-knowledge-management/reviews?filters%5Bsentiment_snippet%5D=1545889&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface and seamless integration** of livepro Knowledge Management, enhancing efficiency and collaboration. [(33 mentions)](https://www.g2.com/products/livepro-knowledge-management/reviews?filters%5Bsentiment_snippet%5D=2353395&qs=pros-and-cons#reviews) Users find the **inefficient search** function frustrating, struggling to locate specific information quickly amid excessive results. [(10 mentions)](https://www.g2.com/products/livepro-knowledge-management/reviews?filters%5Bsentiment_snippet%5D=2353706&qs=pros-and-cons#reviews) Users struggle with the **inefficient search function** , often resulting in overwhelming results and difficulty finding specific information. [(9 mentions)](https://www.g2.com/products/livepro-knowledge-management/reviews?filters%5Bsentiment_snippet%5D=2353402&qs=pros-and-cons#reviews) Users note that **improvement is needed** in AI accuracy and article editing processes for a smoother experience. [(8 mentions)](https://www.g2.com/products/livepro-knowledge-management/reviews?filters%5Bsentiment_snippet%5D=2436813&qs=pros-and-cons#reviews) Users find the **poor search functionality** frustrating, making it difficult to locate specific information efficiently. [(8 mentions)](https://www.g2.com/products/livepro-knowledge-management/reviews?filters%5Bsentiment_snippet%5D=2353559&qs=pros-and-cons#reviews) Users find the **search functionality lacking** , often overwhelmed by irrelevant results and slow loading times. [(8 mentions)](https://www.g2.com/products/livepro-knowledge-management/reviews?filters%5Bsentiment_snippet%5D=2437812&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of livepro Knowledge Management ##### 1. Ease of Use Users praise the **intuitive and user-friendly design** of livepro Knowledge Management, enhancing productivity and customer experience. [ See 73 mentions ](https://www.g2.com/products/livepro-knowledge-management/reviews?filters%5Bsentiment_snippet%5D=1546095&qs=pros-and-cons#reviews) See Related User Reviews ![Daniel H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel H.") DH Daniel H. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Knowledge Management for Seamless Support" What do you like about livepro Knowledge Management? I think it's the ease of use that stands out to me. It's really user-friendly, and the UI and UX are really good. It's easy for our team to keep thing TB Tim B. Mid-Market (51-1000 emp.) 5.0/5 "Purpose-Built, Easy-to-Use Knowledge System with Outstanding Support" What do you like about livepro Knowledge Management? Being a purpose-built system means that Livepro functions in the way we need it to. From creating Knowledge to Governing the same Knowledge, we have t ##### 2. Knowledge Base Users appreciate the **user-friendly interface** of livepro Knowledge Management, enhancing their experience and efficiency in finding information. [ See 55 mentions ](https://www.g2.com/products/livepro-knowledge-management/reviews?filters%5Bsentiment_snippet%5D=2246555&qs=pros-and-cons#reviews) See Related User Reviews TB Tim B. Mid-Market (51-1000 emp.) 5.0/5 "Purpose-Built, Easy-to-Use Knowledge System with Outstanding Support" What do you like about livepro Knowledge Management? Being a purpose-built system means that Livepro functions in the way we need it to. From creating Knowledge to Governing the same Knowledge, we have t ![Maria Eliza F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria Eliza F.") MF Maria Eliza F. Mid-Market (51-1000 emp.) 3.5/5 "Enhances Customer Assistance with Comprehensive Process Details" What do you like about livepro Knowledge Management? I like how livepro Knowledge Management is helpful with assisting customers by providing details for every process need by the customer. I find the an ##### 3. Helpful Users appreciate the **user-friendly interface** of livepro Knowledge Management, facilitating ease of use and effective communication. [ See 45 mentions ](https://www.g2.com/products/livepro-knowledge-management/reviews?filters%5Bsentiment_snippet%5D=2353498&qs=pros-and-cons#reviews) See Related User Reviews TB Tim B. Mid-Market (51-1000 emp.) 5.0/5 "Purpose-Built, Easy-to-Use Knowledge System with Outstanding Support" What do you like about livepro Knowledge Management? Being a purpose-built system means that Livepro functions in the way we need it to. From creating Knowledge to Governing the same Knowledge, we have t ![Maria Eliza F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria Eliza F.") MF Maria Eliza F. Mid-Market (51-1000 emp.) 3.5/5 "Enhances Customer Assistance with Comprehensive Process Details" What do you like about livepro Knowledge Management? I like how livepro Knowledge Management is helpful with assisting customers by providing details for every process need by the customer. I find the an ##### 4. Intuitive Users love the **intuitive search function** in Livepro, enabling quick access to accurate information for enhanced customer support. [ See 36 mentions ](https://www.g2.com/products/livepro-knowledge-management/reviews?filters%5Bsentiment_snippet%5D=1545889&qs=pros-and-cons#reviews) See Related User Reviews ![Daniel H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel H.") DH Daniel H. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Knowledge Management for Seamless Support" What do you like about livepro Knowledge Management? I think it's the ease of use that stands out to me. It's really user-friendly, and the UI and UX are really good. It's easy for our team to keep thing CA Cris ann A. Mid-Market (51-1000 emp.) 5.0/5 "Flawless Auditing with Accurate Details" What do you like about livepro Knowledge Management? I like livepro Knowledge Management for its accurate details and designs, which make everything easy to understand and follow. The initial setup was v ##### 5. Features Users appreciate the **user-friendly interface and seamless integration** of livepro Knowledge Management, enhancing efficiency and collaboration. [ See 33 mentions ](https://www.g2.com/products/livepro-knowledge-management/reviews?filters%5Bsentiment_snippet%5D=2353395&qs=pros-and-cons#reviews) See Related User Reviews ![Dharissa G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dharissa G.") DG Dharissa G. Enterprise (\> 1000 emp.) 3.5/5 "Efficient Interface with Timely Updates, Needs Article Freshness" What do you like about livepro Knowledge Management? I like the interface of livepro Knowledge Management, which makes it easier for me to use. I also enjoy the notification feature for recent updates se ![Laura R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura R.") LR Laura R. 5.0/5 "Intuitive and Efficient for Contact Centers" What do you like about livepro Knowledge Management? I like that the layout of livepro Knowledge Management is intuitive and easy to use. The AI features are also a big plus because they help information ### 5 Cons or Disadvantages of livepro Knowledge Management ##### 1. Inefficient Search Users find the **inefficient search** function frustrating, struggling to locate specific information quickly amid excessive results. [ See 10 mentions ](https://www.g2.com/products/livepro-knowledge-management/reviews?filters%5Bsentiment_snippet%5D=2353706&qs=pros-and-cons#reviews) See Related User Reviews LD Lenina D. Mid-Market (51-1000 emp.) 5.0/5 "Livepro Makes It Easy for Agents to Find Fast, Up-to-Date Answers" What do you dislike about livepro Knowledge Management? Sometimes the search results show too many articles. Some pages load a bit slow. It can be hard to find very specific information quickly. RG Rhoiza G. Small-Business (50 or fewer emp.) 5.0/5 "Very Helpful" What do you dislike about livepro Knowledge Management? unable to see old articles (archived) for reference timeouts ##### 2. Inefficient Search Function Users struggle with the **inefficient search function** , often resulting in overwhelming results and difficulty finding specific information. [ See 9 mentions ](https://www.g2.com/products/livepro-knowledge-management/reviews?filters%5Bsentiment_snippet%5D=2353402&qs=pros-and-cons#reviews) See Related User Reviews LD Lenina D. Mid-Market (51-1000 emp.) 5.0/5 "Livepro Makes It Easy for Agents to Find Fast, Up-to-Date Answers" What do you dislike about livepro Knowledge Management? Sometimes the search results show too many articles. Some pages load a bit slow. It can be hard to find very specific information quickly. MS Ma Russel S. Mid-Market (51-1000 emp.) 5.0/5 "Quick Access to Answers with Helpful Decision-Tree Guidance" What do you dislike about livepro Knowledge Management? Nothing much. It shows multiple results when searching. But the good thing about it is that it also indicates if it's 100% matched to the keyword that ##### 3. Improvement Needed Users note that **improvement is needed** in AI accuracy and article editing processes for a smoother experience. [ See 8 mentions ](https://www.g2.com/products/livepro-knowledge-management/reviews?filters%5Bsentiment_snippet%5D=2436813&qs=pros-and-cons#reviews) See Related User Reviews ![Laura R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura R.") LR Laura R. 5.0/5 "Intuitive and Efficient for Contact Centers" What do you dislike about livepro Knowledge Management? Sometimes the AI response is inaccurate, but it's teachable and picks up with time. Like all knowledge management systems, information is only as good JO Jessica O. Enterprise (\> 1000 emp.) 5.0/5 "Livepro Embeds, AI Writer, and Rockets: A Huge Time-Saver for Consistent, Confident Support" What do you dislike about livepro Knowledge Management? Honestly, there isn’t much we dislike about Livepro. They’re very open to feedback and consistently improving the platform with regular updates, which ##### 4. Poor Search Functionality Users find the **poor search functionality** frustrating, making it difficult to locate specific information efficiently. [ See 8 mentions ](https://www.g2.com/products/livepro-knowledge-management/reviews?filters%5Bsentiment_snippet%5D=2353559&qs=pros-and-cons#reviews) See Related User Reviews LD Lenina D. Mid-Market (51-1000 emp.) 5.0/5 "Livepro Makes It Easy for Agents to Find Fast, Up-to-Date Answers" What do you dislike about livepro Knowledge Management? Sometimes the search results show too many articles. Some pages load a bit slow. It can be hard to find very specific information quickly. MS Ma Russel S. Mid-Market (51-1000 emp.) 5.0/5 "Quick Access to Answers with Helpful Decision-Tree Guidance" What do you dislike about livepro Knowledge Management? Nothing much. It shows multiple results when searching. But the good thing about it is that it also indicates if it's 100% matched to the keyword that ##### 5. Search Functionality Users find the **search functionality lacking** , often overwhelmed by irrelevant results and slow loading times. [ See 8 mentions ](https://www.g2.com/products/livepro-knowledge-management/reviews?filters%5Bsentiment_snippet%5D=2437812&qs=pros-and-cons#reviews) See Related User Reviews LD Lenina D. Mid-Market (51-1000 emp.) 5.0/5 "Livepro Makes It Easy for Agents to Find Fast, Up-to-Date Answers" What do you dislike about livepro Knowledge Management? Sometimes the search results show too many articles. Some pages load a bit slow. It can be hard to find very specific information quickly. MS Ma Russel S. Mid-Market (51-1000 emp.) 5.0/5 "Quick Access to Answers with Helpful Decision-Tree Guidance" What do you dislike about livepro Knowledge Management? Nothing much. It shows multiple results when searching. But the good thing about it is that it also indicates if it's 100% matched to the keyword that ![Renee M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Renee M.") RM Renee M. 1/28/2026 "Empowers Teams with Seamless Onboarding and Communication" 5/5 What do you like best about livepro Knowledge Management? I find livepro Knowledge Management extremely helpful for onboarding new staff as it makes the process very easy. It serves as a great single source of truth, especially in environments where information changes daily. I really appreciate the Announcements feature, which helps us quickly deliver time-sensitive information to the team. The side pop-ups effectively draw immediate attention to these announcements. Setting up livepro was extremely easy, thanks to the amazing support and training from the Livepro team. We also have it integrated with our Call Centre system, Genesys Cloud, which enhances its utility. Review collected by and hosted on G2.com. What do you dislike about livepro Knowledge Management? At this time there is nothing that I do not like about Livepro Review collected by and hosted on G2.com. What problems is livepro Knowledge Management solving and how is that benefiting you? livepro Knowledge Management makes onboarding new staff extremely easy and serves as a single source of truth in an environment with daily information changes. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AR Andrew R. 2/11/2026 "User-Friendly with Powerful AI Integration" 4.5/5 What do you like best about livepro Knowledge Management? I really like the integration of the AI tool in livepro Knowledge Management. It makes searching for information we're trying to find much easier. Just entering a certain PIN or word helps us quickly see related or relevant articles. I find it to be a really friendly tool, easy for both new and tenured agents to use, which is super important. Review collected by and hosted on G2.com. What do you dislike about livepro Knowledge Management? I cannot think of anything at the moment, but I think the integration of the brand's website with the tool we have would be a great help as well. Review collected by and hosted on G2.com. What problems is livepro Knowledge Management solving and how is that benefiting you? I use livepro Knowledge Management for reconfirmation of processes and information. The AI tool integration helps us search for and find the exact article or related articles with ease, enhancing our knowledge access. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic DI Devaan I. Mid-Market (51-1000 emp.) 3/13/2026 "Effortless Setup & Exceptional Support" 5/5 What do you like best about livepro Knowledge Management? I love that livepro Knowledge Management makes it easy to consolidate our knowledge base for over 50 locations into one central location for contact center agents. The team really enjoys the ease of use and intuitive user experience. Additionally, their team are great partners who ensure we are well supported with the platform. The initial setup was extremely easy, and their team provided excellent guidance. Review collected by and hosted on G2.com. What do you dislike about livepro Knowledge Management? I'd love to see the ability to export in additional formats beyond PDF natively from the platform. Review collected by and hosted on G2.com. What problems is livepro Knowledge Management solving and how is that benefiting you? livepro Knowledge Management consolidates our knowledge base across 50+ locations, streamlining access for contact center agents. It's easy to use and offers an intuitive agent experience. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TS Toby S. 2/12/2026 "Customizable but Steep Learning Curve" 3.5/5 What do you like best about livepro Knowledge Management? I like the customization and embedded content in livepro Knowledge Management. Our product information is housed in embedded content, which means we have to do less content updates when there are product changes. Review collected by and hosted on G2.com. What do you dislike about livepro Knowledge Management? The WYSIWYG editor can be faulty at times, which means I have to override code in the source. Content updates aren't as intuitive as they could be, and there's a steep learning curve for newcomers. Sometimes the editor just 'does its own thing,' and basic functions like copy and paste don't behave as simply as expected. To update something simple requires a lot of time to 'reformat' other areas. Review collected by and hosted on G2.com. What problems is livepro Knowledge Management solving and how is that benefiting you? livepro Knowledge Management helps house a wealth of information including indexes, guides, work instructions, and FAQs in a complex environment. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Emma L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma L.") EL Emma L. Quality Assurance Specialist Small-Business (50 or fewer emp.) 3/5/2026 "Livepro Delivers Fast, Accurate Answers with Step-by-Step Knowledge Guides" 5/5 What do you like best about livepro Knowledge Management? Livepro makes it easy to find accurate information quickly. The step-by-step knowledge guides help agents provide consistent answers and improve efficiency during customer interactions. Review collected by and hosted on G2.com. What do you dislike about livepro Knowledge Management? Sometimes it can take time to locate specific articles if the search terms are not exact, and the interface could be a bit more intuitive for faster navigation. Review collected by and hosted on G2.com. What problems is livepro Knowledge Management solving and how is that benefiting you? It centralizes information and provides clear guides, making it easier to find accurate answers quickly and deliver consistent customer support. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Mid-Market (51-1000 emp.) 12/7/2025 "Outstanding Team That Truly Listens" 4/5 What do you like best about livepro Knowledge Management? The Support & Account staff are next to none. They are so incredible helpful and easy to liaise with - I feel this is so rare when working with third party vendors. They take on suggestions and make you feel like your voice matters when it comes to the product they are providing. Review collected by and hosted on G2.com. What do you dislike about livepro Knowledge Management? The Search function could be improved however they are actively working on this so im excited to see that launch. Review collected by and hosted on G2.com. What problems is livepro Knowledge Management solving and how is that benefiting you? We struggled with housing all departments knowledge, there was no framework, no consistency, and it was difficult for users to find what they were looking for when we were using confluence. Livepro provides an easy to use platform that allows users to find the information they need, fast. With a simple UI and reporting it allows the Admins & Authors maintain the platform with ease. The Support staff are always willing to help if you do get stuck on something. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CS Cody S. 2/2/2026 "AI-Driven Efficiency, Instantly Helpful" 5/5 What do you like best about livepro Knowledge Management? I love the AI feature in livepro Knowledge Management because it saves me a lot of time. It gives me an answer in seconds, and there's no need to search through document notes for the right information since it is provided to me straight away. I found the initial setup very easy and learned how to use it within days. Review collected by and hosted on G2.com. What do you dislike about livepro Knowledge Management? I think the keywords could be tweaked. Maybe using AI to use similar words to find the right information would help. Review collected by and hosted on G2.com. What problems is livepro Knowledge Management solving and how is that benefiting you? I use livepro Knowledge Management for quick and easy access to job information, solving the problem of being stuck without information on calls. The AI feature gives answers in seconds, saving me time searching for information in documents. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic PD Peta D. Customer Experience Coordinator Mid-Market (51-1000 emp.) 2/9/2026 "Livepro Makes Self-Paced Learning Easy and Cuts New Staff Training Time" 5/5 What do you like best about livepro Knowledge Management? Livepro is easy to use and navigate. It has reduced our new staff training time by approximately 60% as staff are able to undertake self paced learning using the knowledge articles created Review collected by and hosted on G2.com. What do you dislike about livepro Knowledge Management? Understanding the hierarchy structure for publishing/reviewing and roles. Further information/training would be beneficial to gain an understanding from the onset of using the product. Review collected by and hosted on G2.com. What problems is livepro Knowledge Management solving and how is that benefiting you? Staff training Ensuring we have a central 'source of truth' for Organisational information. Keeping staff informed of intra-day changes and updates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jennifer M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer M.") JM Jennifer M. 11/26/2025 "A Dynamic Knowledge Repository with Exceptional Support" 5/5 What do you like best about livepro Knowledge Management? I find Livepro Knowledge Management incredibly valuable for our large superannuation company, as it provides a single point of access and management for all our knowledge content, allowing us to govern and report effectively. The system is easy to use and easy to manage, offering fantastic reporting insights that are crucial for our heavily regulated environment. I particularly appreciate the team's amazing and responsive customer service, with Chris Duncan standing out as a fantastic business manager who delivers exceptional service. The consistent improvements and updates to the system, such as the introduction of AI Search, have been pivotal, enabling us to locate accurate knowledge articles more quickly in our vast system. This dynamic capability is crucial for adapting to constantly changing content needs. The ease of the system's use, despite the comprehensive setup required in gathering data and establishing proper governance, adds significant value to our operations. Review collected by and hosted on G2.com. What do you dislike about livepro Knowledge Management? N/A Review collected by and hosted on G2.com. What problems is livepro Knowledge Management solving and how is that benefiting you? I use Livepro Knowledge Management to centralize our knowledge content, enabling effective governance, easy management, and rapid access through AI search, which improves our reporting and compliance handling. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic FJ Frances Lea J. Junior Technical Writer Small-Business (50 or fewer emp.) 2/10/2026 "Fast, Accurate AI-Driven Search That Delivers" 5/5 What do you like best about livepro Knowledge Management? Fast and accurate search using AI-driven search engine. A user-friendly and easy-to-navigate guided flow called Rocket. It also helps frontline agents to reduce the time spent when handling customers. It can also track the document with the highest usage. Review collected by and hosted on G2.com. What do you dislike about livepro Knowledge Management? No free trial version. Cannot test the platform hands-on beforehand. Review collected by and hosted on G2.com. What problems is livepro Knowledge Management solving and how is that benefiting you? Searching outdated files and scattered documents. Livepro addresses this by acting as a single source of truth with fast, AI‑powered search that retrieves accurate answers instantly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Top-Rated Alternatives [ ![Agentforce Service (formerly Salesforce Service Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Service (formerly Salesforce Service Cloud)") Agentforce Service (formerly Salesforce Service Cloud) 4.4/5(7,358) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ ![Guru](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guru") Guru 4.7/5(2,322) ](https://www.g2.com/products/guru/reviews) [ ![Bloomfire](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bloomfire") Bloomfire 4.6/5(514) ](https://www.g2.com/products/bloomfire/reviews) [ View All Alternatives ](https://www.g2.com/products/livepro-knowledge-management/competitors/alternatives) ##### Categories on G2 [Knowledge Base](https://www.g2.com/categories/knowledge-base-software)[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software) [Knowledge Base](https://www.g2.com/categories/knowledge-base-software)[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software)[Contact Center Knowledge Base](https://www.g2.com/categories/contact-center-knowledge-base)[Work Instructions](https://www.g2.com/categories/work-instructions)[Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which HR platform has the best customer support](https://www.g2.com/discussions/which-hr-platform-has-the-best-customer-support)[Top platforms for feedback trend analysis](https://www.g2.com/discussions/what-are-the-top-platforms-for-feedback-trend-analysis)[Is Ramco Aviation Solutions actually worth it for aviation MRO teams needing mobile technician access and real-time compliance tracking?](https://www.g2.com/discussions/is-ramco-aviation-solutions-actually-worth-it-for-aviation-mro-teams-needing-mobile-technician-access-and-real-time-compliance-tracking) [What are the most trusted scientific data management systems by research directors based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-scientific-data-management-systems-by-research-directors-based-on-user-reviews%20)[Which batch management platforms have predictable pricing with no idle resource costs for seasonal workloads?](https://www.g2.com/discussions/which-batch-management-platforms-have-predictable-pricing-with-no-idle-resource-costs-for-seasonal-workloads)[Pros and Cons Details](https://www.g2.com/products/livepro-knowledge-management/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)