LiveIntent Reviews & Product Details

LiveIntent has a decent organization system that allows you to organize campaigns, advertisers, and reports. Because of the forced server, I also know if what I uploaded was to spec. If requested for a builder, the builder also accepts HTML so you can modify items without involving anyone. Review collected by and hosted on G2.com.

The team I worked with was rude, not helpful, and slow at responding. There were often technical issues and these issues will continue for a while. It took over 2 weeks for something to be resolved and that affected our ads. The team worked with was also rude, always trying to blame the issue on us as if there could be nothing wrong with the system or items they gave us. They would question what we were doing and eventually after being ghosted for a while, miraculously someone new would see the issue and fix it for us because it was an error on their end.

Other than that, the targeting abilities were very limited. There was also a lack of customization options without involving the team. There's no preview ad so you can check the ad on the server and make sure it works properly. Review collected by and hosted on G2.com.

nothing I can site - the performance was not good Review collected by and hosted on G2.com.

performance, account management, lack of optimization, mostly everything Review collected by and hosted on G2.com.

The platform provides access to in-email ad inventory with a variety of placement and targeting options. Review collected by and hosted on G2.com.

Inventory forecasting and reporting is weak. While the platform provides the access to the largest pool of email ad inventory, performance is often weak. Review collected by and hosted on G2.com.

The implementation was quite simply, added to over 30 email templates in just a few hours. The liveintent dashboard is also nice, easy to read and understand. Review collected by and hosted on G2.com.

Not really a downside per se, but they revenue you can expect to receive varies pretty drastically from their sales pitch. Review collected by and hosted on G2.com.

I found the overall dashboard of the app is really easy to operate. Moreover, with its great reporting system it helped me in generating a significant amount of incremental revenue. Review collected by and hosted on G2.com.

The customer service support system is very slow is less responsive. There is a bug in the setting up the campaigns. It will show a ready status even if all the boxes are not checked, Review collected by and hosted on G2.com.

It is a straight forward self serve platform that is easy to navigate through and easy to setup campaign goals and metrics to optimize any campaign. Review collected by and hosted on G2.com.

There is some lag time between uploading a file and being able to target the custom audience. Setting up a conversion pixel for the client to implement on their site was challenging. For CPA campaigns using the LI conversion can be some steps to implement correctly. Review collected by and hosted on G2.com.

The dashboard is easy to maneuver. Reporting is very details and delivered fairly quick. Review collected by and hosted on G2.com.

Support is slow and doesn’t seem to know what they’re talking about a lot of the time. Campaigns will show ready status even if all boxes aren’t checked. Review collected by and hosted on G2.com.

They monetize e-mail. There are not many players in the space. Review collected by and hosted on G2.com.

Hard to get service on my account. Reporting was inconsistent and did not match my expectations. Review collected by and hosted on G2.com.

It is very personalized, hits the target audince very well Review collected by and hosted on G2.com.

Nothing as such, everything is good as of now. Review collected by and hosted on G2.com.

How easy it is to grab the analytics (impressions/clicks/CTR) for each ad. Review collected by and hosted on G2.com.

Placement ID feature is hard to match in Marketo. Other ads may be pulled in for some unknown reason, when in the past we haven't had an issue with remnant ads. Review collected by and hosted on G2.com.