--- title: LiveImpact Reviews meta_title: 'LiveImpact Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17 reviews by the users' company size, role or industry to find out how LiveImpact works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 17 scale: '5' date_modified: '2026-08-07' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # LiveImpact Reviews **Vendor:** LiveImpact **Category:** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm) **Average Rating:** 4.8/5.0 **Total Reviews:** 17 ## About LiveImpact LiveImpact: The Only AI-Powered Case Management and Donor Management Platform Built for Nonprofits LiveImpact is a cloud-based, affordable nonprofit software platform that brings together powerful Case Management Software, Donor Management Software, and a fully integrated Nonprofit CRM—designed specifically for the needs of mission-driven organizations. Our Case Management Software helps nonprofits streamline client intake, documentation, service delivery, outcomes tracking, and reporting—while ensuring compliance with funder and grant requirements. Whether you’re managing direct services, coordinating referrals, or running multi-program initiatives, LiveImpact gives you the tools to keep every case organized, track progress in real time, and demonstrate your impact with ease. What sets LiveImpact apart is our private, secure, and nonprofit-specific AI—the first of its kind in this space. Purpose-built for nonprofit workflows, our AI transforms how teams work by eliminating the need to run complex reports or dig through data. Simply ask a question, and LiveImpact generates real-time charts, trends, and insights—helping program staff, fundraisers, and leadership make faster, smarter decisions. Our team works closely with nonprofits to customize the platform to your unique needs, ensuring a smooth and supportive onboarding experience. With enterprise-grade security, exceptional customer support, and a pricing model that works for nonprofits, LiveImpact helps you scale your mission with confidence—powered by AI, built for impact. ## LiveImpact Pros & Cons **What users like:** - Users value the **effective tracking capabilities** of LiveImpact, enhancing management of family interactions and program participation. (2 reviews) - Users appreciate the **centralized management** capabilities of LiveImpact, enhancing workflow efficiency and customization for nonprofits. (1 reviews) - Users value the **communication efficiency** of LiveImpact, streamlining family engagement and program management seamlessly. (1 reviews) - Users praise LiveImpact for their **continuous improvement** , ensuring a seamless experience with thoughtful updates and features. (1 reviews) - Users value the **customizability** of LiveImpact, enabling tailored workflows and efficient management of family intake processes. (1 reviews) - Users value the **customizability** of LiveImpact, enabling tailored workflows that enhance efficiency and reduce costs. (1 reviews) - Users highlight the **customization ease** of LiveImpact, enabling tailored workflows without high customization costs. (1 reviews) - Users value the **donation tracking capabilities** of LiveImpact, enhancing flexibility and efficiency in managing complex processes. (1 reviews) - Donor Tracking (1 reviews) - Ease of Use (1 reviews) **What users dislike:** - Users find the **difficult learning** curve of LiveImpact requires ongoing training to fully utilize its features. (1 reviews) - Users find the **learning curve steep** , requiring ongoing training to effectively utilize LiveImpact's features. (1 reviews) - Users find the **fast-paced initial training** challenging, requiring ongoing support to fully utilize LiveImpact's features. (1 reviews) - Users find the **limited functionality** of LiveImpact challenging without ongoing training and support for effective use. (1 reviews) - Users find the **overwhelming complexity** of LiveImpact requires extensive training to effectively utilize its features. (1 reviews) ## LiveImpact Reviews ### 1. A Flexible Platform with Strong Support for Complex Intake **Rating:** 3.5/5.0 stars **Reviewed by:** Kiara G. | Program Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about LiveImpact?** Live Impact has been a helpful tool for our organization, especially in managing a complex family intake process. The customizability of the platform stands out—it’s allowed us to tailor our workflows without the high costs that typically come with customization. We’ve especially appreciated how well it supports linking multiple family members from a single intake form, which has streamlined a process that would otherwise require significant manual effort. The form management features are also a plus. Being able to create and adjust forms easily, without extra fees or delays, has made it much easier to stay responsive to our evolving needs. Overall, Live Impact has given us flexibility where we needed it most, and we’d recommend it to other nonprofits managing nuanced intake and tracking processes. **What do you dislike about LiveImpact?** The initial training sessions were fast-paced, which made it challenging to fully grasp the system's functionalities. The platform does take some time to learn, and to really leverage all the available features, we’ve found that ongoing training and support are essential. Thankfully, the Live Impact support team has been responsive and helpful. **What problems is LiveImpact solving and how is that benefiting you?** Live Impact has been a great support in helping us manage our cases more effectively. We previously relied on spreadsheets and documents, but now we're able to track client information and touchpoints directly within the system, which has been a significant improvement. We're still learning how to generate reports, but once we get that down, it will be incredibly helpful in producing reports quickly and efficiently. ### 2. Adopted LiveImpact as a replacement for Salesforce due to rising costs and lack of support **Rating:** 4.0/5.0 stars **Reviewed by:** Anna B. | Director of Development & Marketing, Fund-Raising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2018 **What do you like best about LiveImpact?** LiveImpact is easy to use and was quick to adopt for staff. Tools like pipelines, the smartgrid and forms allow us to track new data and do less data entry! **What do you dislike about LiveImpact?** The e-store has some limitations we don't like and this is key to our business and it is not highly customize able. **Recommendations to others considering LiveImpact:** This is a solution to simplify your database needs. LiveImpact offers an easy to use product that is quick to customize and supported. **What problems is LiveImpact solving and how is that benefiting you?** Moves management for donors, communications and marketing of programs and events, tracking data in one central location so all staff benefit from knowledge. ## LiveImpact Discussions - [What is LiveImpact used for?](https://www.g2.com/discussions/what-is-liveimpact-used-for) - [View LiveImpact pricing details and edition comparison](https://www.g2.com/products/liveimpact/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+22%3A35%3A48+-0500&secure%5Bsession_id%5D=1d146ae2-5e02-4c61-93dc-7353bd57fed3&secure%5Btoken%5D=550a0d7ff0dd9e3867bc23301af008a335dcdecc7650031feeda6853aa684236&format=llm_user) ## LiveImpact Features **Additional Functionality** - Activity Tracking - Social Marketing - Generative AI - Accounting - Customizable Reports - CRM - Customizable Forms - Fund Accounting - Forms Management - Real-Time Analytics - Member Database - Alerts/Notifications - Communication Management - Customizable Templates - Budgeting/Forecasting - Mobile Access - Event Scheduling - Donor Management - Attendance Management - Activity Dashboard - Reporting & Statistics - Volunteer Management - Real-Time Reporting - For Nonprofits - Recurring/Subscription Billing - Access Controls/Permissions - Calendar Management - Third-Party Integrations - Customizable Branding - Registration Management - Campaign Management - Event Management - Document Storage - API - Contact Management - Website Management - Credit Card Processing - Membership Management - Data Import/Export - Electronic Payments - Accounting Integration - Grant Management - Dues Management - Committee Management - AI Copilot - Fundraising Management - Customizable Fields **Administration** - Reporting & Statistics - Interaction Tracking - Automation - Donor Profiles - Contribution Tracking - Goal Setting/Tracking **Platform Basics** - Reporting - Interoperability - Performance - Ad hoc Reporting **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization - Ad hoc Reporting - Activity Dashboard **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Proposal Management** - Form Building - Review Tools - Grantee Portal - Attachments - Task Management - Customizable Forms - Collaboration Tools - Ratings/Reviews - Document Review - Deadline Management - Contact Management - Contract/License Management - Document Management - Grant Application Management - Compliance Management - Workflow Management **Volunteer Management** - Opportunity Listings - Volunteer Tracking - Volunteer Scheduling - Volunteer Profiles - Document Management - Membership Management - Calendar Management - Event Management - Registration Management - Contact Management - Recognition Management - Communication Management - Assignment Management - Event Scheduling - Activity Tracking - Time Tracking - Attendance Tracking **Agentic AI - Professional Association Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making - Third-Party Integrations - Accounting Integration **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities - Registration Management - Event Management - Auction Management - Pledge Management - Forms Management - Donor Management - Alumni Management - Volunteer Management - Gift Matching Management - Grant Management - Membership Management - Website Management - Receipt Management - Contact Management **Case Management** - Client Intake - Outcome Measurement - Customizable Forms **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications - Multi-Channel Communication - Donor Management - Receipt Management - Email Management - Volunteer Management - Registration Management - Gift Matching Management - Event Management - Grant Management - Attendance Management - Contact Management - Pledge Management - Forms Management - Campaign Management **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics - Registration Management - Email Management - Committee Management - Calendar Management - Donor Management - Volunteer Management - Contact Management - Fundraising Management - Task Management - Forms Management - Membership Management - Workflow Management **Fund Tracking** - Disbursements - Grant Allocations - Email Notifications - Alerts/Notifications **Engagement & Communication Tools** - Gamification - Mass Messaging - Donation Pages - Mobile Application - SMS Messaging **Membership Management** - Member Self‑Service Portal - Member Database - Automated Dues & Renewals - Self Service Portal **Marketing** - Email Marketing - Direct Mail Tools **Platform Additional Functionality** - Mobility - Messaging **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting - Activity Tracking - Donation Tracking **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Impact & Outcomes** - Program Evaluation - Data Analytics - Ad Hoc Reporting - Activity Dashboard - Administrative Reporting - Financial Reporting **Administration** - CRM Integration - Dashboards & Analytics - Third-Party Integrations - Activity Dashboard **Events & Committees** - Committee & Group Management - Event Management & Registration - Calendar & Scheduling Tools - Discount Management - Wait List Management - Promotions Management - Event Management - Dues Management - Website Management - Invoice Management - Registration Management - Communication Management - Application Management - Contact Management - Content Management - Membership Management - Newsletter Management - Fundraising Management - Chapter Management - Event Calendar **Additional Functionality** - Search/Filter - Volunteer Recruiting - Mobile Access - API - Alerts/Notifications - Document Storage - For Nonprofits - CRM - AI Copilot - Surveys & Feedback - Member Directory - Customizable Forms - Self Service Portal - Customizable Fields - Customizable Reports - Personalization - Reminders - Customizable Branding - Access Controls/Permissions - Generative AI - Reporting & Statistics - Summary Reports **Additional Functionality** - Online Giving - Summary Reports - Mobile Access - Email Marketing - Customizable Forms - Customizable Branding - Historical Trend Analysis - API - Recurring Giving - Customizable Fields - Reporting/Analytics - For Nonprofits - Recurring/Subscription Billing - Mobile Giving - Customizable Reports - Event Ticketing - Third-Party Integrations - AI Copilot - Campaign Planning - Access Controls/Permissions - Personalization - Credit Card Processing - Payment Processing - Generative AI - Data Import/Export **Additional Functionality** - Mobile Giving - Accounting Integration - Online Forms - Dashboard - Recurring Giving - Customizable Reports - Mobile Access - AI Copilot - Customizable Branding - Donor Discovery - Generative AI - Event Scheduling - Alerts/Notifications - Email Reminders - Credit Card Processing - CRM - Electronic Payments - ACH Payment Processing - Social Media Integration - Campaign Analytics - Access Controls/Permissions - Customizable Fields - Customizable Forms - Third-Party Integrations - API - For Nonprofits - Payment Processing - Data Import/Export **Platform Data** - Dashboard - Alerts and Notifications **Reporting & Analytics** - Reporting - Dashboards - Automated Reports - Summary Reports - Customizable Reports **Grant Prospecting** - Funder Lists - Automated Responses **Financial & Operational Tools** - Integration With Accounting Tools - Email Marketing & Automated Communications - Online Payments & Invoicing - Reporting & Analytics - Website Integration **Additional Functionality** - HIPAA Compliant - Data Collection - Scheduling - Workflow Management - Calendar Management - Activity Tracking - Data Import/Export - Mobile Access - Appointment Management - Reminders - Survey/Poll Management - Electronic Payments - Child Welfare Management - Alerts/Escalation - Reporting & Statistics - Certification & Licensing - Forms Management - Progress Tracking - Client Management - Customizable Fields - Third-Party Integrations - Employee Management - Attendance Management - Care Plan Management - Compliance Management - For Nonprofits - Role-Based Permissions - Task Management - Generative AI - Document Management - AI Copilot - Time Tracking - Intake Management - Training Management - Customizable Reports - Assessment Management - Contact Management - API - Volunteer Management - Medical History Records - Self Service Portal - Billing & Invoicing - Referral Tracking - Electronic Signature - Goal Setting/Tracking - Multi-Location - Case Management - Access Controls/Permissions - Project Time Tracking - Contact Database - Task Scheduling - Case Notes - Records Management - Progress Reports - Document Storage - Dashboard Creation - Client Portal - Reporting/Analytics - Referral Management - Program Management - Document Templates - Communication Management - Collaboration Tools **Additional Functionality** - Activity Dashboard - Personalization - Customizable Branding - Email Reminders - Member Accounts - Email Marketing - Event Ticketing - CRM - Activity Tracking - Customizable Reports - Document Storage - Credit Card Processing - Job Board - Customizable Templates - AI Copilot - Customizable Forms - Email Templates - Member Communities - Reporting & Statistics - API - Member Directory - Generative AI - Recurring/Subscription Billing - Mobile App - Surveys & Feedback - Reminders - Payment Processing - Enrollments/Onboarding - Data Import/Export - Access Controls/Permissions - Membership Signup - Member Types - Alerts/Notifications - Search/Filter **Integrations** - Accounting - Fundraising - Grant Management - Sales POS - Event Management **Compliance** - Eligibility Screening - Auditing **Integrations** - Fund Accounting - Donor Management - Forms Management **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Social Media Integration - Accounting Integration - Website Integration **Additional Functionality** - Third-Party Integrations - Generative AI - AI Copilot - Role-Based Permissions - Configurable Workflow - Data Import/Export - Customizable Branding - Customizable Reports - Email Reminders - Audit Trail - Monitoring - Reminders - Categorization/Grouping - Quotes/Estimates - Customizable Templates - Search/Filter - For Grantseekers - Grant Discovery - Grant Award Tracking - Electronic Submission - Payment Tracking - API - Customizable Fields - Reporting & Statistics - Activity Tracking - Applicant Tracking - Customizable Questions - Due Date Tracking - For Grantmakers - Budgeting/Forecasting - Budget Control - Status Tracking - Impact Measurement - Approval Process Control **Additional Functionality** - Donation Tracking - Data Import/Export - Customer Database - Task Scheduling - Email Templates - API - For Nonprofits - Real-Time Notifications - Access Controls/Permissions - AI Copilot - Contact Database - Customizable Fields - Email Tracking - Interaction Tracking - Activity Tracking - Generative AI - Reminders - Campaign Planning - CRM - Document Storage - Mobile Access - Campaign Segmentation - Customizable Forms - Electronic Payments - Customizable Templates - Reporting & Statistics - Credit Card Processing - Web Forms ## Top LiveImpact Alternatives - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - 4.6/5.0 (898 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - 4.2/5.0 (435 reviews) - [CharityTracker](https://www.g2.com/products/charitytracker/reviews) - 4.6/5.0 (331 reviews)