The customer service is amazing. Very quick in resolving issues and very supportive. Great system with great support staff Review collected by and hosted on G2.com.

Unable to steal support staff. Staff are great and loyal Review collected by and hosted on G2.com.

Software was really easy to install and customize for our call center team Review collected by and hosted on G2.com.

Nothing. It's exceptional. Great software, great interface, user friendly, and superb support. Review collected by and hosted on G2.com.

Working with Oleg made all the difference in the world for myself and my team. He went above and beyond in ensuring all of our issues were handled immediatly. He took ownership, and I am so impressed with his follow up; he really cares that we are all working properly, I have never in all my years of working with a IT- Helpdesk person experienced such fantastic customer service; he represents LIVECHAT so well, you need 50 more of him for sure:) Review collected by and hosted on G2.com.

I hate to think he wouldn't be there the next time I reached out other than that nothing I would change Review collected by and hosted on G2.com.

Excellent support when needed. Tons of features, very granular control. Review collected by and hosted on G2.com.

We have nothing to dislike at this time. Review collected by and hosted on G2.com.

Jared Brown account services are amazing! Review collected by and hosted on G2.com.

User interface is alright. I love the simplity! I hope it remains simple yet becomes more attractive. Review collected by and hosted on G2.com.

Nothing pleases the business owner more than that his customers are happy and giving business. ZaZaChat is a customer support software that has increased my customer satisfaction. Whenever my clients have any kind of query I am always available to respond to them with the help of ZaZa's s live calls and chats. The customer is then always satisfied to buy things from my store and my business increases. it gives me HD experience of audio-video calling which is very useful for attending meetings remotely. Review collected by and hosted on G2.com.

I wonder why they don’t provide their services on other cross platforms this could be helpful in connecting through different devices. They could work more to the layout enhancement and simplification. Review collected by and hosted on G2.com.

I owe ZaZaChat for the business’s strong customer relationship today and ZaZaChat is a perfect software platform that helped me to make my customer support service reliable and efficient. With just 19 dollars per operator for a month, I got outcomes that I could not have achieved alone. Quality of video and audio is best and its customer support service is very intuitive. Review collected by and hosted on G2.com.

I would appreciate it if they could just simplify the layout a little bit. The options are hard to go around with so much complexity. I wish that it could support all platforms thus increasing accessibility. Review collected by and hosted on G2.com.

ZaZaChat serves to provide me a communication platform for our company's employee especially when they go outside the city or country in order to obtain business. This has proven to be a great way of communicating for my sales persons that are out on the road. Instant messaging and file sharing is one of best features I like most and it keep me connected with others from any device and from any location. Review collected by and hosted on G2.com.

A while ago some of my employees who were newly appointed complained about the difficulty in using the interface and other options. They find it difficult to download and install them and it would be great if this would also work for large enterprises, so need more further updates for serving large enterprises. Review collected by and hosted on G2.com.

ZaZaChat is a decision that I won’t ever regret it is so great and helped me making the support response of my business strong. Starting my business on a smaller level I needed to have a customer support system so that I can gain trust of my customers from the very initial level. This platform is not only helpful with my customers but also beneficial as a internal helpdesk. Review collected by and hosted on G2.com.

I would really like it to be supported on all the different platforms so it can be easily accessible to all of my support staff who can use them based on their comfort level of use. The layout needs to be a lot more simplified because it creates a lot of confusion regarding the appropriate options we want to find Review collected by and hosted on G2.com.

Starting out my business on smaller level, I really needed it to get along well with the customer. ZaZaChat helped me with that but also providing me the perfect software to make the support response of my business strong. The best part was I had to make no serious investments. With just 19 dollars per operator in a month got outcomes I could not have achieved alone. Review collected by and hosted on G2.com.

I don’t like its clustered layout and the options are so congested that sometimes it’s hard to find what you are looking for. One thing that would be really helpful if this would work over other different cross platforms so that it can be accessed by any kind of device. Review collected by and hosted on G2.com.