LiveHelpNow is an omnichannel software solutions provider for all of your customer support, contact center, lead generation, and help desk needs. Offerings include live chat, SMS text-to-chat, ticket management, chatbots, knowledge base, social media messaging, live chat agents, enterprise level reporting, KPI dashboards and more. #1 Live Chat Software 8 years in a row by Business.com. Whether you’re looking to improve large scale call center operations and help desk functionality or simply want to implement better lead generation and customer support tools for your small business, our software will help your team work faster and smarter, while making your customers’ experience with your brand better.