---
title: CrelioHealth LIMS Reviews
meta_title: 'CrelioHealth LIMS Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 261 reviews by the users' company size, role or industry
  to find out how CrelioHealth LIMS works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 261
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Laboratory
  url: https://www.g2.com/categories/laboratory
---

# CrelioHealth LIMS Reviews
**Vendor:** CrelioHealth (formerly known as LiveHealth)  
**Category:** [LIMS Software](https://www.g2.com/categories/lims)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 261
## About CrelioHealth LIMS
CrelioHealth LIMS is a cloud-native lab operating system built for the constantly evolving modern diagnostic laboratories. It not only tracks samples, but also every operational and financial function that keeps a lab running at scale. Unlike traditional LIMS platforms that require separate tools for billing, reporting, and analytics, CrelioHealth&#39;s AI-first solution consolidates the entire lab workflow into a single intelligent system. From patient registration and barcode-based sample collection to multi-location lab management and B2B client operations, the platform covers every touchpoint. The platform offers seamless 50+ integrations, designed to replace fragmented lab systems; connecting instruments, systems, websites, business tools, government portals, middleware, payment gateways, apps, and third-party APIs - everything a laboratory business requires; adding convenience &amp; speed and effectively eliminating data gaps. Crelio&#39;s AI-driven automation starts right at intake, replacing handwritten/PDF TRFs with AI-readable bulk uploads, digitizing front desk operations to reduce manual entry errors. Beyond intake, the system automates result entry with unidirectional and bidirectional analyzer interfacing. Auto-validation and critical callouts improve the reporting experience while speeding up diagnosis and treatment for patients. AI-powered summaries and comparisons for lab informatics, AI-generated descriptions to simplify miscellaneous sample info entry, and AI-based report format configuration to eliminate complex report format creation from scratch. Automated quality checks run data validation and resource allocation without waiting for someone to pull a report, surfacing compliance gaps on a live dashboard before they escalate. Built-in predictive models surface TAT and revenue growth trends before they become problems. For labs running more than one discipline, CrelioHealth LIMS supports modality-based workflows across clinical pathology, molecular diagnostics, toxicology, genetics, histopathology, anatomical pathology, and radiology. AI-generated summaries give clinicians cleaner, faster reads without stripping out clinical detail. Workflows are fully customizable without developer involvement, which means lab managers can adapt test menus, accession logic, and report formats as operational needs evolve, a capability that matters enormously in labs navigating rapid growth or changing compliance requirements like CLIA, COLA &amp; CAP alignment. On the financial side, their lab analytics dashboards show TAT performance, sample status, and revenue metrics together, not in separate views. Invoicing, collections tracking, credit management, and payment processing are part of the core workflow. Sendout workflows help with digital delivery via WhatsApp, SMS, email, fax, and mobile app. Inventory management tracks consumption, losses, and stock levels in real time, sending reorder and near-expiry alerts before shortages happen. CrelioHealth is the platform where both operational efficiency and financial control come standard in LIMS.



## CrelioHealth LIMS Pros & Cons
**What users like:**

- Users find CrelioHealth LIMS to be **intuitive and easy to use** , enhancing efficiency and reducing training time. (10 reviews)
- Users appreciate the **responsive and knowledgeable customer support** from CrelioHealth LIMS, enhancing their overall experience and efficiency. (8 reviews)
- Users value the **comprehensive financial visibility** and seamless integration features of CrelioHealth LIMS for enhanced efficiency. (7 reviews)
- Users value the **customization options** in CrelioHealth LIMS, enhancing organization and improving workflow efficiency across departments. (5 reviews)
- Users value the **seamless integrations** of CrelioHealth LIMS, enhancing operational visibility and decision-making across departments. (4 reviews)
- Order Management (3 reviews)
- Organization (3 reviews)
- Time-saving (3 reviews)
- Users appreciate the **intuitive training and support** from CrelioHealth LIMS, enhancing efficiency in daily operations. (3 reviews)
- Audit Tracking (2 reviews)

**What users dislike:**

- Users face challenges with **manual validation and limited flexibility** in sample handling, which hinders workflow efficiency. (2 reviews)
- Users find the **limited customization** options in CrelioHealth LIMS hinder efficiency and require manual adjustments for reports. (2 reviews)
- Users experience **limited functionality** in CrelioHealth, struggling with sample handling and absence of bulk report extraction. (2 reviews)
- Users find the **missing sample splitting and reservation features** in CrelioHealth limiting for workflow efficiency. (2 reviews)
- Users find **customization difficult** , needing manual validation that hinders efficiency and accuracy in financial reporting. (1 reviews)
- Users experience a **learning curve** when switching to CrelioHealth LIMS, but adapt over time with use. (1 reviews)
- Users face a **learning difficulty** with CrelioHealth LIMS, especially for first-time users navigating its features. (1 reviews)
- Users find **navigation difficult** , especially for first-timers due to multiple tabs and complexity in the system. (1 reviews)
- Reporting Problems (1 reviews)
- Slow Performance (1 reviews)

## CrelioHealth LIMS Reviews
  ### 1. Best lab oriented software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Navneet D. | Lab technologist, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about CrelioHealth LIMS?**

Report editing, as well as registration of patients, is very much simple.

**What do you dislike about CrelioHealth LIMS?**

There is no problem as of now. We will report if there is any issue to the support team and will get it resolved.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

The software provides smooth interfacing of machines and systems, and results are auto transferred without manual intervention, which is excellent. This makes our work faster.

  ### 2. Very Good Software for Lab Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** TAYYUB  K. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2022

**What do you like best about CrelioHealth LIMS?**

There are a number of features in each step of operations. Various options to control each step.

**What do you dislike about CrelioHealth LIMS?**

It needs a lot of practice and training, otherwise becomes confusing sometimes.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Daily operations, department management, Time management and most important using many features at the same time.

  ### 3. A comprehensively packages yet intuitive LIS for private laboratories

**Rating:** 5.0/5.0 stars

**Reviewed by:** Niladri H. | Consultant Pathologist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2022

**What do you like best about CrelioHealth LIMS?**

After Sales Support, Ease of Use, Lag-Free App

**What do you dislike about CrelioHealth LIMS?**

Would have liked more client user logins in starter pack.

**Recommendations to others considering CrelioHealth LIMS:**

Dr Padmakar Bardapurkar, Dr Shreya Patel

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Reducing TAT of Laboratory and integrating Lab Analyzers along with quicker report dispatches to the patients.

  ### 4. Friedley and helpful lab software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tejaswi C. | Molecular Biologist, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2022

**What do you like best about CrelioHealth LIMS?**

This is supportive and great software. It has a good ability to keep data for a longer time.

Chandni is a nice person for communication. She solved our problems immediately.

**What do you dislike about CrelioHealth LIMS?**

As of now, we do not have words for dislike but this great software.

**Recommendations to others considering CrelioHealth LIMS:**

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**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Fixed reports, duplicate patient.

  ### 5. Path review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Parish S. | Associate Professor of Clinical Dentistry, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2022

**What do you like best about CrelioHealth LIMS?**

Excellent customer service and support, hands-on and professional and perfect for our business.

**What do you dislike about CrelioHealth LIMS?**

Nothing because of the attention to detail and rapid response every or any issue was addressed immediately and effectively.

**Recommendations to others considering CrelioHealth LIMS:**

Definitely a great option and company.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Pathology reporting and services.

  ### 6. Good Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** vamshi s. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2022

**What do you like best about CrelioHealth LIMS?**

Integration, Operation, Dash Board, and Training were very good and very supportive.

**What do you dislike about CrelioHealth LIMS?**

MIS report is a little bit confusing. Data generating is also confusing.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

It is cloud-based software So many problems are resolved.

  ### 7. Easy to start and very simple to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley B. | Laboratory Coortinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2022

**What do you like best about CrelioHealth LIMS?**

The report filling part is simple, efficient and easy to utilize.

**What do you dislike about CrelioHealth LIMS?**

Manual refreshing the page can be confusing.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Customized patient experience and simple dispatch of reports. Managing multiple centers is easy to use.

  ### 8. Good Software for pathology work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pinak C. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2022

**What do you like best about CrelioHealth LIMS?**

The best thing about livehealth is its continued efforts to provide proper and stable services to its clients.

**What do you dislike about CrelioHealth LIMS?**

chat service for emergency support and monthly finance billing

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

AI service makes less TAT

  ### 9. Simplifies results sending for Doctors and patients.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Menzi Sandile K. | Mr , Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2020

**What do you like best about CrelioHealth LIMS?**

Operation and Report Formatting.
Simple registration and billing
Professionalism and Trust for my clients
From Facebook ad, response for my inquiry was quick, demo training, and development with account manager to go live was seamless and supportive on the things that I was slow to understand.
I like the chat supporting system on weekends and holidays

**What do you dislike about CrelioHealth LIMS?**

To keep on refreshing after any changes that we make ( intermittently)

**Recommendations to others considering CrelioHealth LIMS:**

If you are looking for a seamless, easy to use while compact system go for LiveHealth

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Losing reports on manual reporting, manual calculating of gender, always capturing, challenges turn around times, simplified reviewing of results.

  ### 10. Quick support from Team, friendly interface, Easy to use and smooth functionality.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarfaraj P. | System Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about CrelioHealth LIMS?**

Excellent software can be used on web and app-based you can manage from anywhere anytime, and good functionality. Very good support 24x7 from Crelio team. B2B business and organization management is easy and user-friendly. you can edit the reports as your requirements.

**What do you dislike about CrelioHealth LIMS?**

There is no issue very good software....

**Recommendations to others considering CrelioHealth LIMS:**

i would like to highly recommend use crelio software for health care business.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

We have multiple branches all over India and their B2B  clients as well; hence we need an interfacing setup for auto reporting and auto dispatching service for our Branches, and it has been resolved by crelio health team.

  ### 11. User Friendly and easy to work on this

**Rating:** 4.5/5.0 stars

**Reviewed by:** Naveen G. | Lab Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2022

**What do you like best about CrelioHealth LIMS?**

Easy to work and have all accessibilities like crate profiles and add new investigations, Have Review before submitting the reports.

**What do you dislike about CrelioHealth LIMS?**

Making bills is taking more time with multiple windows (Registration, Add Investigation and Barcodes printing).

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Many problems I have solved with CrelioHealth. add new investigations, Demographical changes, Add or Change Biological reference ranges Etc.

  ### 12. Very easy to use and Pankaj is very helpful.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rudy S. | Lab manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2022

**What do you like best about CrelioHealth LIMS?**

The system is very easy to use. The staff is very knowledgeable and helpful.

**What do you dislike about CrelioHealth LIMS?**

The live chat option is a bit difficult. We have used it a few times but end up reaching out to Pankaj for help instead.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

We are running all of our samples and submitting them to clients through here

  ### 13. Prompt service and always helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sidd A. | Senior Validation Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2022

**What do you like best about CrelioHealth LIMS?**

Prompt Service, best support, highly Knowledgeable and very competitive price.

**What do you dislike about CrelioHealth LIMS?**

Finance section needs to work a little bit on the $ signs that needs to be removed for the USA customers.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Finance section .

  ### 14. Experience about Software.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohit L. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2022

**What do you like best about CrelioHealth LIMS?**

The Complete LIMS help us for carried our business though we found batch management and invoice management helpful to deal with day-to-day workflow.

**What do you dislike about CrelioHealth LIMS?**

Few procedures are critical to handle from our end like Auto approval though it is helpful

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

to focus on business growth with dependency on this LIMS with ease.

  ### 15. one step for all medical laboratory software needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vani P. | Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2021

**What do you like best about CrelioHealth LIMS?**

Most like the features we get like Finance, the operation is getting stable and its managing our 12 centers under one roof. Resen update like Covid Dashboard and the MIS.

**What do you dislike about CrelioHealth LIMS?**

Nothing as such night support needs to be improved as we are running 24*7; the response is there but not quick as in the day shift. The server needs to be improved if slow.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Handling the Multiple branches under one roof along with that the Operation and Finance streamlining.
Features like - MIS Reports, Interfacing, Activity logs, Whatsaap & Email reporting, Along with the patient's app.

  ### 16. Easy To use Software with Best Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dr Abhinav  W. | Adminstrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2022

**What do you like best about CrelioHealth LIMS?**

Hide Amount Due Report Feature, In MIS reports you will get almost 150 types of reports, Including Patient Feedback Report and Best Support.

**What do you dislike about CrelioHealth LIMS?**

This Software fulfills almost all requirements so no obvious dislike.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Control Lleakages, Improve Patient Experience, By USing mobile application our staff work from a remote location also

  ### 17. Mostly satisfied with some room for improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2021

**What do you like best about CrelioHealth LIMS?**

Helpful and polite stuff, with usually fast response times to our queries. Willing to go on calls and listen to our requests.

**What do you dislike about CrelioHealth LIMS?**

Sometimes we need to iterate over some requests a couple of times before we come to an understanding of what needs to be done. Also, time difference means that we are not operating on same business times for most of the day.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

CrelioHealth is a nice LIMS solution that we use mostly for covering our day to day lab operations. It has proven to be robust in sudden volumes of traffic and it has a lot of nice functionality that we still need to explore. It's intuitive in finding patient  details, even though there are a lot of features.

  ### 18. Best Online Laboratory Management Software.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emamul H. | Assistant Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2022

**What do you like best about CrelioHealth LIMS?**

Customer Support, Activity Tracking Feature, and Reports can be modified according to requirements.

**What do you dislike about CrelioHealth LIMS?**

New Finance Dashboard needs some improvement.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Leakage Control, We see our referral patients convented into direct patients just because of proper communication with patients by using Creliohealth software so that now we don't need to give commission to anyone ultimately it increases our profit ratio.

  ### 19. Most Likely to recommend to a friend looking for excellent support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shakambari G. | Lab Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2022

**What do you like best about CrelioHealth LIMS?**

24/7 support and perfect customized solutions.

**What do you dislike about CrelioHealth LIMS?**

None in particular. Sometimes, difficult to operate due to latency issues

**Recommendations to others considering CrelioHealth LIMS:**

Highly Recommended

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Time saving, User friendly. Adressess all lab issues.

  ### 20. This is user friendly software with great support in onboarding process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sunil B. | NATIONAL SALES MANAGER, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2021

**What do you like best about CrelioHealth LIMS?**

Most of the process is automative, which reduces the workforce and also helps us to manage the complete operation with a single software with ease of access through mobile.

**What do you dislike about CrelioHealth LIMS?**

The task with promisses are don't have promising SLA and also less customization options which, we need a lot. Overall is Good software.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Employee management and access 
task allocation and completion, ensuring the standard process.
Patient Registration is very easy to register new as well as old patients.

  ### 21. Excellent Laboratory Software...

**Rating:** 5.0/5.0 stars

**Reviewed by:** Monica R. | Human Resources Manager- Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about CrelioHealth LIMS?**

Very user-friendly software. All the sections like Registration, Admin panel Finance is easy to understand. With the help of interfacing, reporting section becomes much more accessible.

**What do you dislike about CrelioHealth LIMS?**

The worksheet as per the test does not come properly. E.g., if we are selecting LFT, RFT, Lipid profile. On the worksheet, all the parameters of the RFT profile should come like BUN Creat, etc, which helps the technician to feed the details in software.

**Recommendations to others considering CrelioHealth LIMS:**

IT is a good fit. And very handly.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Report Delivery via Whatssup and Email.

**Official Response from Godavari Doke:**

> Thank you for taking the time to drop in a great review. Your feedback helps us improve and do better at service.



  ### 22. Incredibly simple feature packed Laboratory Information and Patient Management System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kushal C. | CIO (Chief Information Officer), Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2022

**What do you like best about CrelioHealth LIMS?**

Minimalistic, simple, easy to learn with lots of features. Periodic new feature additions and 24 x 7 helpful helpdesk crews.

**What do you dislike about CrelioHealth LIMS?**

Customization of features is not possible for a single client, and report (pdf)customizations sometimes take a lot of time.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Reduced TAT for all our patient reports, error-free Pre-Analytics, Analytics and Post-Analytics. Patients get timely reports through multiple digital channels.

  ### 23. Best software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tabish A. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2022

**What do you like best about CrelioHealth LIMS?**

Finally got a great solution to manage inventories.
It's very systematic also for LIMS. The support team is also the best and helpful.

**What do you dislike about CrelioHealth LIMS?**

Nothing as of now
The finance dashboard is a little bit difficult.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Daily lab solutions are provided by software..It's easy for us to manage all inventories as well as LIMS

  ### 24. Excellent Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jitesh C. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2022

**What do you like best about CrelioHealth LIMS?**

User friendly, easy to use, Easy Finance Management, And complete record tracking. Overall the software has all that a Lab requires to run the operations smoothly.

**What do you dislike about CrelioHealth LIMS?**

So far there have been no discrepancies in the system.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Good to maintain data and monitor everything.
Also it's very systematic and easy to search patients history.

  ### 25. Make Lab Business Very Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kiran G. | BACK OFFICE EXECUTIVE, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2022

**What do you like best about CrelioHealth LIMS?**

Software is perfectly tailored as per lab requirements. Saves Time, Cost & Gives Perfect Control On Leakages.

**What do you dislike about CrelioHealth LIMS?**

The report which is going on email id is not password protected.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Improve Finance Control, Fix Issues & Enhance Output, Improve Visibility to evaluate the business.

  ### 26. Software making reporting easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Himavanth Reddy D. | Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2022

**What do you like best about CrelioHealth LIMS?**

Overall features and user interface is good

**What do you dislike about CrelioHealth LIMS?**

sometimes we face report related issues.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Report dispatching and tracking of communications are easiest.

  ### 27. Good and informative dashboard.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vijaya b. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2022

**What do you like best about CrelioHealth LIMS?**

userfriendly. SCOPE DEFINITION for each department

**What do you dislike about CrelioHealth LIMS?**

reporting structure should be as per the medical interpretation structure.

**Recommendations to others considering CrelioHealth LIMS:**

In Expense & Finance modules needs to be enhance with details & support to users

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Organisation management & referral management

  ### 28. Live health software is very useful for us.

**Rating:** 5.0/5.0 stars

**Reviewed by:** E M. | Research Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2021

**What do you like best about CrelioHealth LIMS?**

Patient registration, Billing, export MIS reports as well as TAT analysis. Doctor application is also very helpful for remote use.

**What do you dislike about CrelioHealth LIMS?**

The operation part is very confusing. List and group management are complicated as well as communication part. Doctor sign it takes too much time to load.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

The registration part is very helpful than other software. The call support and chat support team is speedy and too much supportive.

  ### 29. Regarding inventory module

**Rating:** 5.0/5.0 stars

**Reviewed by:** Asavari C. | Quality Manager(Molecular Diagnostics), Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2022

**What do you like best about CrelioHealth LIMS?**

Prompt response to queries and solutions for the same.
Easy to operate.

**What do you dislike about CrelioHealth LIMS?**

Workflow is lengthy so it takes more time for inventory module operation.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

It covers most of the aspects of laboratory operation including TAT analysis, inventory operations. It is easier to keep a tab on daily operations.

  ### 30. Very easy to work with and very responsive when you need help.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charles S. | I, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2022

**What do you like best about CrelioHealth LIMS?**

Ease of use for registration by end user.

**What do you dislike about CrelioHealth LIMS?**

Need improvement with their weekend support and support in general.  The actual support people need to be able to give better time frames as to when they would be able to look at and resolve issues and actual support/help.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

integration with our old LIS.

  ### 31. Robust LIMS you can count on for high volume business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohammad M. | CEO / Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 05, 2022

**What do you like best about CrelioHealth LIMS?**

User friendly interface with 24/7 technical support

**What do you dislike about CrelioHealth LIMS?**

Not fully US centric yet. Needs to have billing module.

**Recommendations to others considering CrelioHealth LIMS:**

Get it. You won't regret it.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Needed a LIMS system that is fast/easy to implement and easy to use. This is the biggest challenge labs face. Crelio Health turned out to be the solution to this problem.

  ### 32. Overall experience is good :)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Madhuri Sujit  T. | DATA ANALYST, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2022

**What do you like best about CrelioHealth LIMS?**

ICMR Upload with good speed with accurate details upated in portal.
ICMR Bot is god feature.

**What do you dislike about CrelioHealth LIMS?**

Good nothing as such as of now, need the peridocallly update from ICMR which we are expecting here if possible.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Huge patinet data upload to small data works smoothly.

  ### 33. Highly recommended for Labs looking to streamline

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dr.Madan Mohan V. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2021

**What do you like best about CrelioHealth LIMS?**

Easy to use Software. All the sections like reports, finance and dashboard is easy to use and understand. It helps me decide my future plans for the lab very easily.

**What do you dislike about CrelioHealth LIMS?**

Slowness sometimes but that is regular for all softwares. This is still better.

**Recommendations to others considering CrelioHealth LIMS:**

Good software. Consider for future also.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Maintain finances and reports have become easy to understand and quickly decide for the future.

  ### 34. Trouble Shooting QR Code

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elise K. | Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2022

**What do you like best about CrelioHealth LIMS?**

Mithun fixed the QR problem on a Saturday.

**What do you dislike about CrelioHealth LIMS?**

There has been a communication barrier between Ark DHS and Creilo Sale Team.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

CrelioHealth has solved the manual process of registration with QR codes.

  ### 35. Software services

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohammad R R. | Senior Lead Medical Technologist/LIS Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2022

**What do you like best about CrelioHealth LIMS?**

Customer care is the best, take of stuff needed to be done quickly

**What do you dislike about CrelioHealth LIMS?**

Passcode entering for resulting is very annoying

**Recommendations to others considering CrelioHealth LIMS:**

It's cheaper but missing many features

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Lab LIMS

  ### 36. easy and excellent service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sampath A. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2022

**What do you like best about CrelioHealth LIMS?**

Easy to use, getting good service from crelio health team.Chandni gives fantastic service for CEYMED.

**What do you dislike about CrelioHealth LIMS?**

some time system downtime is there which i dislike but if crelio improve that than would be much more easier.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

We have multi centers and managing multicenter is difficult but with creliohealth we are able to link very easily and out source test which are done in main center not in child center

  ### 37. Great software , Found easy to work with this software.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manu C. | Research Specialist , Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about CrelioHealth LIMS?**

The registration Page also billing as well as Finance is very easy to use. Most easy to add the test and operate the admin module. Very easy for signing doctor.

**What do you dislike about CrelioHealth LIMS?**

Analytics Part is complicated to use as well as Invoice management is very difficult for us. Very difficult to deal with the outsourcing test. Very tough regarding doctor revenue management.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

In the previous software, the report filling part is very difficult, but in crealiohealth is very easy for us. I got to learn many things through this software. Appreciated one.

  ### 38. The next generation LIMS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 01, 2020

**What do you like best about CrelioHealth LIMS?**

The interface and availability of App for reporting and finance

**What do you dislike about CrelioHealth LIMS?**

The complexity in the generation of  MIS reports

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Patient access to reports using emailers and app

  ### 39. No Server Issues. 100% Server Uptime.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bishnu B. | Marketing Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2022

**What do you like best about CrelioHealth LIMS?**

Generally, In Online Software We See a Lot Of Server Issues. But With CrelioHealth You Will Get 100% Server Uptime. Best Support.

**What do you dislike about CrelioHealth LIMS?**

MIS Reports Very Confusing & Difficult To Understand.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Leakages. Patients Report Delivery Ontime.

  ### 40. Using CrelioHealth You Will Get 100% Automation In Lab.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mridul A. | Radiologist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2022

**What do you like best about CrelioHealth LIMS?**

Patients Get End To End Digital Experience. Fantastic Support. No Server Issue.

**What do you dislike about CrelioHealth LIMS?**

Nothing to Say, Always we got on-time support & our query get resolved within time.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Save Print Cost.

Ontime Reports Delivery to Patients.

  ### 41. A good Software that comes in with a load of softwares.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arjun T. | Accounts Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** December 09, 2021

**What do you like best about CrelioHealth LIMS?**

It's options for managing all our business needs and the features needed to manage the daily lab and financial needs and our monthly mis reportings which most softwares lack

**What do you dislike about CrelioHealth LIMS?**

The financial team on live health including the accounts team are a bit laggy to solve the issues. Apart from this all other help support systems are good, They are really helpful.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

We are solving the gap between taking samples and reporting, Auditing the financial transactions between the collection centers and the processing centers of our hospitals.

  ### 42. Good service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Suresh V. | Scientist, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2022

**What do you like best about CrelioHealth LIMS?**

Quick response from account manager and immediate action on it

**What do you dislike about CrelioHealth LIMS?**

In the reports, we are getting some difficulties. It's a lengthy process. Make the process as simple as possible.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

In the previous software, report spacing issues and mobile application issues. But now it's resolved in Live health.

  ### 43. Crelio is an easy to use and very handy portal for our clients to use and place orders

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2021

**What do you like best about CrelioHealth LIMS?**

Crelio is very easy to use and has soon become the favorite of our clients for placing orders and viewing results. As per our clients, the interface of Crelio is very user friendly. The orders are easy to find, and the reports are easily available there.
With that they give a wide variety of options to viewing the statuses of orders and results which has improved our client's overall peformance.
On top of that, Crelio team is very easy to work with. They tend to listen to our issues and resolve them on immediate basis.

**What do you dislike about CrelioHealth LIMS?**

The instability of the domain, With their limited presence in the UAE region, the initial days for the portal were a little tricky. The domain was unstable and would take time to load of had some issues. BUt best part was Crelio team was there to help us with it promptly.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Our previous portal was very slow and old fashioned, had browser limitations and result delays. No hassle as such with Crelio. They have an easy to use interface and team is very prompt in resolving issues.

  ### 44. Reporting

**Rating:** 3.5/5.0 stars

**Reviewed by:** vardhini c. | Lab User, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2022

**What do you like best about CrelioHealth LIMS?**

some options are like registrations and  B2B portal options are good

**What do you dislike about CrelioHealth LIMS?**

Billing side issues.please monitor on this

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Barcode option , sample rejection, and amended reports are not available in previous software. these options are i  have realized

  ### 45. User Friendly and Reports on the GO !!

**Rating:** 5.0/5.0 stars

**Reviewed by:** SHAKTI S. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2021

**What do you like best about CrelioHealth LIMS?**

The easy-to-use, transparent billing system, SMS to patients with links to download the reports is cherry on the top.

**What do you dislike about CrelioHealth LIMS?**

The marketing module and reports on the finance module need a bit more refining.

**Recommendations to others considering CrelioHealth LIMS:**

Good team to work with, great support, and easy to use. Just take the required package and leave it to their team. It will be handled.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Patient waiting time has been made low.

  ### 46. User-Friendly Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lakshmanan L. | Research Scholar, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 05, 2022

**What do you like best about CrelioHealth LIMS?**

In general the interface and reporting is made simple and user friendly. Customized options provided by the company add more control to the users for reporting and review the reports.

**What do you dislike about CrelioHealth LIMS?**

We are facing issues in categorize the reports in Archives. For Example: we need the reports batch wise. SO that tracking the specific report would be easy.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

ICMR data entry is made very simple and finance details are updated periodically, it helps much during accounting.

  ### 47. Excellent Tailor made customised service and user friendly for all

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kr J. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about CrelioHealth LIMS?**

Support from the Mr.Abhijeet ji,  in the trouble shooting and online query resolution on immediate basis. This makes everyone comfortable

**What do you dislike about CrelioHealth LIMS?**

Need to relook into costing—nothing as of now.

**Recommendations to others considering CrelioHealth LIMS:**

Highly recommended for systematic operation of laboratory

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Easier sample and finance management. 

Excellent client & patient satisfaction.

  ### 48. Good support and good laboratory software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lazi M. | director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2021

**What do you like best about CrelioHealth LIMS?**

Good support and user friendly and it is also helpful to manage the lab as a manager

**What do you dislike about CrelioHealth LIMS?**

it is an internet-based system, and we have difficulties in Botswana as our internet is not reliable and slow

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

we are integrating to medical insurances, and crelio health is assisting us in this respect. we also use it for daily operation management

  ### 49. User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zakir H. | Manager-QA, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2021

**What do you like best about CrelioHealth LIMS?**

Easy to understand and user-friendly. Help to store the patient record efficiently.

**What do you dislike about CrelioHealth LIMS?**

Nothing as such. Everything is ok for Lab operation.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Previously sample registration was done manually; Now, we are using LiveHealth Software for the sample registration and tracking. So our issue is resolved now. We are happy with your software.

  ### 50. Good and user friendly software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dr. Akram Husain R. | Lead Research Scientist, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2022

**What do you like best about CrelioHealth LIMS?**

Reporting can manage easily. 
Inventory can manage easily.

**What do you dislike about CrelioHealth LIMS?**

Nothing as such, we can add Colour formatting for reports.

**What problems is CrelioHealth LIMS solving and how is that benefiting you?**

Reporting get sorted and ICMR covid data upload makes work simple.


## CrelioHealth LIMS Discussions
  - [How can I increase control on the system to ensure that ALL tests are captured on the system.](https://www.g2.com/discussions/how-can-i-increase-control-on-the-system-to-ensure-that-all-tests-are-captured-on-the-system) - 1 comment, 1 upvote
  - [How handy is the Appointments feature?](https://www.g2.com/discussions/how-handy-is-the-appointments-feature) - 1 comment, 1 upvote
  - [What is the best solution to stop duplicate entry!](https://www.g2.com/discussions/34499-what-is-the-best-solution-to-stop-duplicate-entry) - 1 comment, 1 upvote

- [View CrelioHealth LIMS pricing details and edition comparison](https://www.g2.com/products/creliohealth-for-diagnostics-product/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-19+00%3A01%3A22+-0500&secure%5Bsession_id%5D=eac131e7-b24a-4282-9c9c-2339c583750b&secure%5Btoken%5D=ca3cd75e0a6376cdf013d61c0137c5b7a069cdb4f778d9c1870124fdc308ab8e&format=llm_user)
## CrelioHealth LIMS Integrations
  - [HealthStream Learning Management System](https://www.g2.com/products/healthstream-learning-management-system/reviews)
  - [Lifepoint Informatics](https://www.g2.com/products/lifepoint-informatics/reviews)
  - [Zoho Books](https://www.g2.com/products/zoho-books/reviews)

## CrelioHealth LIMS Features
**Lab Informatics**
- Instrument Management
- ELN Support
- Workflow Management
- Billing Management

**Resource Management**
- Inventory Control
- Inventory Management
- Health & Safety

**Lab Management**
- Instrument Integration
- Test Workflows
- Order Processing
- Specimen Management
- Staff Scheduling and Permissions

**Chain of Custody**
- Sample Management
- Data Warehouse
- Inventory Management
- Document Management
- QA/QC

**Operations Management**
- Records Maintenance
- Excel Data Import
- User Access Settings

**Business Management**
- E-Commerce Tools
- Multi-Site Support
- Results Portal
- Business Intelligence

**Clinical Tools**
- Modality Support
- Revenue Cycle Management
- EMR/EHR Interface
- Patient Billing

**Agentic AI - LIMS**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Decision Making

## Top CrelioHealth LIMS Alternatives
  - [LabWare LIMS](https://www.g2.com/products/labware-lims/reviews) - 4.5/5.0 (102 reviews)
  - [Labguru ELN LIMS](https://www.g2.com/products/labguru-eln-lims/reviews) - 4.6/5.0 (165 reviews)
  - [SciNote](https://www.g2.com/products/scinote/reviews) - 4.2/5.0 (303 reviews)

