Alexandra G.
AG
Alexandra G.
Marketing Executive
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Useful and Reliable AI"
5/5
What do you like best about LiveChatAI?

I like how LiveChatAI easily understood the questions/queries I ask of it. It keeps giving you options according to your specifications/request. Review collected by and hosted on G2.com.

What do you dislike about LiveChatAI?

There are still topics that AI cant cover but its understood and its a given. Review collected by and hosted on G2.com.

Daniel Q.
DQ
Daniel Q.
Chargeback Analyst 2
Small-Business (50 or fewer emp.)
"Powerful tool"
5/5
What do you like best about LiveChatAI?

It's easy to use and the fact that it can be combined along with Slack helps a lot to get a quicker response. Review collected by and hosted on G2.com.

What do you dislike about LiveChatAI?

Its limitations in terms of usage, for the moment the implementation in my company is for Slack only but I'd like to have it in a separate window. Review collected by and hosted on G2.com.

Bella B.
BB
Bella B.
Operations intern
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"LiveChatAI delivers exceptional results with AI powered chatbox technology."
4/5
What do you like best about LiveChatAI?

The most helpful feature is how it integrates with different platforms, making its use and implementation seamless. It also offers personalized responses ensuring accurate and helpful support. Review collected by and hosted on G2.com.

What do you dislike about LiveChatAI?

It is great at answering routine questions but the chat box requires human intervention for more complex inquiries. Review collected by and hosted on G2.com.

Shannon J.
SJ
Shannon J.
Marketing Specialist
Mid-Market (51-1000 emp.)
"Humanizing AI"
3.5/5
What do you like best about LiveChatAI?

It does a good job at customer support with the added feeling of an actual human. it is easy to implement and use and comes with lots of cool features that help it perform the way it does. It works with the content you provide to better assist and is easy to integrate that content for it to learn from. We use it all the time and it has been a great solution for us. Review collected by and hosted on G2.com.

What do you dislike about LiveChatAI?

Sometime's it doesn't understand what you're asking for, but for the most part it is good! Review collected by and hosted on G2.com.

Elijah T.
ET
Elijah T.
Social Media Moderator
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Honest Review for LiveChat AI"
2.5/5
What do you like best about LiveChatAI?

How organized it is, you can see what part or option you were going to Review collected by and hosted on G2.com.

What do you dislike about LiveChatAI?

The location on the application is not necessary for me. Review collected by and hosted on G2.com.

MG
Myrna G.
Sr. Account Executive
Information Technology and Services
Small-Business (50 or fewer emp.)
"Excellent customer support software tool!"
5/5
What do you like best about LiveChatAI?

live chat can help businesses enhance customer support, increase sales, and improve overall customer experience. Review collected by and hosted on G2.com.

What do you dislike about LiveChatAI?

Overall I like the live chat AI. There's no reason I dislike this software so far. Review collected by and hosted on G2.com.

Ashvi P.
AP
Ashvi P.
Design Engineer Intern
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Using LiveChatAI has streamlined customer support experience"
4.5/5
What do you like best about LiveChatAI?

What I appreciate most about LiveChatAI is its ability to efficiently resolve a significant portion of customer queries instantly, improving customer satisfaction while saving valuable time for both support teams and customers alike. Review collected by and hosted on G2.com.

What do you dislike about LiveChatAI?

I can not think of anything I dislike about it. Review collected by and hosted on G2.com.

Verified User in Computer Software
GC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Review for LiveChatAI"
4.5/5
What do you like best about LiveChatAI?

LiveChatAI is very much useful in providing real-time, personal assistance and accurate results, we can able to integrate with anything and use the AI capabilities for our Data Review collected by and hosted on G2.com.

What do you dislike about LiveChatAI?

It is bit slow in response some times but it is good at the responses so there might be no much dificulty in usage Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
GC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"I use this for data set summary and summarizing documents and article."
4.5/5
What do you like best about LiveChatAI?

The best thing I like about LiveChatAI is i can use it for free and get unlimited questions. It trains my model which is a great feature to have. Review collected by and hosted on G2.com.

What do you dislike about LiveChatAI?

It takes longer to answer questions compared to other AI's. Review collected by and hosted on G2.com.

Shienna Mae M.
SM
Shienna Mae M.
Product Development and Production Assistant
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Best AI Customer Support"
5/5
What do you like best about LiveChatAI?

I really love that they have answers to my questions whenever I needed and also offers Live chat support that helps me when I need to confirm something from a live agent. Review collected by and hosted on G2.com.

What do you dislike about LiveChatAI?

Sometimes getting same answer from Ai that's why sometimes I want to talk to a live agent Review collected by and hosted on G2.com.