LiveChat Reviews & Product Details

A great software that offers an incredible service. Definitely the software has given a good attention to the public, I suggest that they acquire it and can enjoy all its tools to have a great advantage. Review collected by and hosted on G2.com.

The program helps us to have a very clean support and with incredible dynamics, it has really been a great success to grant an experience that intensifies the way of getting communication and resolution of doubts to important clients. It justifies the quality and time in several sequences in the help desk, the company is satisfied. Review collected by and hosted on G2.com.

It is a very fast and easy to use chat, the configuration is adaptable to what one as a consultant needs and has provided us with certain features that are affordable to what we always need. Despite having a high price we adapt to the budget to be able to acquire this tool. Review collected by and hosted on G2.com.

We were finally able to incorporate an automatic chat service to our main website in order to provide each customer with a quick approach and advanced solutions when it comes to appointment splitting. We created a fast and reliable channel of communication for all our potential clients and better quality, assuming they don't want to send an email or call on the phone. Review collected by and hosted on G2.com.

If you are looking for a chat tool that covers automation, knowledge base options, customizable look and feel then this is the option for you. Review collected by and hosted on G2.com.

We have solved our communication issue with our prospects, email is not the go to way of communicating anymore so to have this to instantly get back to our prospects its been a game changer. Also having the automation option for when we are offline to still help out our customers is amazing. Review collected by and hosted on G2.com.

I've had great LiveChat experience. It offers quality and receptive customer care and allows us to provide our customers with excellent support. This efficient tool is my recommendations. Review collected by and hosted on G2.com.

It is sometimes important to move the talk to other depts so that I find that LiveChat is reliable for that reason, so my other team members take over the conversation. This application keeps me informed of major dates by offering me with timely notifications. Now That I can engage my customers more effectively, and deal with them on a priority basis. Review collected by and hosted on G2.com.

Rich functionality with possibility to enhance with bots and livedesk- is a huge plus. We just can't afford more that a chat. So definitely a big Recommend!

Some competitors we tried-simply lack individual url personalization capacities.. Review collected by and hosted on G2.com.

This livechat allows us to help people with psychological problems online, doing free consulting and offering help for people in real time. Review collected by and hosted on G2.com.

This is good for all companies, but not for new companies because it is a bit expensive. It is very easy to access and very easy to use for customers who want to contact the store or company to solve any problem. I hope it will be cheaper for small businesses. Review collected by and hosted on G2.com.

Large companies like PayPal and Adobe rely on the LiveChat service, which is very convenient for those who do not have time to talk on the phone because they are busy with computers every day and it is fast. Fast chat support means greater customer satisfaction and even more sales. Complaints and other problems can be resolved immediately and easily, increasing trust between business owners and their customers. Review collected by and hosted on G2.com.

The best thing is that it provides ticket support for your chats. A ticket will be generated and you can track it anytime. Review collected by and hosted on G2.com.

Our previous chat program was extremely difficult to admin and for the staff to use. Customization required a high-end knowledge of the product and of web. With LiveChat, we were able to deploy the product relatively quickly and the adaption rate was excellent. Our inside sales team loved it and when they like using something, they will use it well. LiveChat has made it possible for us to quickly connect with our customers and potential prospects and has added an additional valuable element to our service offering. Review collected by and hosted on G2.com.

I have had excellent experience of using LiveChat. It has professional and responsive customer support and it also enables us to provide excellent support to our customers. My recommendations goes to this efficient tool. Review collected by and hosted on G2.com.

Sometimes it is a needed to transfer the chat to the other departments, so that my other team members over take the conversation and I found that LiveChat is reliable for this purpose. Further this application keeps me update about the important events by providing me notifications to time. Now I can better engage my customers and deal them on priority basis, which also depends on the ticketing. Review collected by and hosted on G2.com.

I wouldn't really bother with any other chat software out there. Live chat is the best of the lot but there is always room for improvement. Review collected by and hosted on G2.com.

It's great to be able to get my clients to communicate with their customers live on their websites. There is a lot of good to be said to have an actual person to talk to instead of an email or form that might fall through the cracks. Clients are making bookings, selling products and getting leads plus a database for retargeting. Review collected by and hosted on G2.com.

Yes, If you are willing to get communicate with your clients in a professional way then go for it. There are many hidden benefits that come with it. Review collected by and hosted on G2.com.

As a support agent, I need to communicate with our clients to resolve the queries and LiveChat is helping to get communicate with our clients in a more professional and efficient way. Review collected by and hosted on G2.com.

The features are excellent, and it is a clean design with no bloating attributes. This integration also does not interfere with the aesthetics of my site. Customers can log in to talk fast and get help in a timely manner. There are no complex configurations, it also has very good features. Review collected by and hosted on G2.com.

One thing I benefit from is that it is full of powerful features, details about the clients that allow us to communicate with them in a better way. The integration using Facebook Messenger is pretty cool. It allows me to archive, tag and search. I really recommend livechat Review collected by and hosted on G2.com.

Because of its versatility and simple functionality, I endorse this application, I promise you that you do not forget investment in this amazing live chat device because it offers your firm's website better results. Review collected by and hosted on G2.com.

Because we use LiveChat, we can give consumers access to the information and new business contributes to it in actual environments. We should communicate directly with them without having them feel constrained by the rules and procedures and mandatory training that are always part of phone calls and emails. We also want create chats sound like discussions of high quality where we can deliver the data as rapidly as possible or LiveChat offers us the opportunity to do so. The discussion logs but rather affidavits allow to keep fast records on both finishes of both the talk. Leads can then save additional data that can then be referenced later and potentially contribute to future industry. Review collected by and hosted on G2.com.

Livechat offers us a cheap and quick way to answer our customers questions. My company has simply saved money by adopting Livechat as a major form of customer interaction. Review collected by and hosted on G2.com.

I recommend LiveChat for every size of a company. You can generate leads and send every visitor a message! You enter prewritten messages and send them to your visitors. A great solution for everybody! Review collected by and hosted on G2.com.

We are absolutely suprised by Live Chat. We could generate some leads in a short time. We will still work with Live Chat in the future. Review collected by and hosted on G2.com.

If you are looking for immediate help, customer satisfaction, consider LiveChat. It is an application that allows you to cross borders at a personal and business level, it is very easy to use, it will make your communication much more efficient, you can help your customers and give them a correct response in time, I definitely recommend using this wonderful tool , I have felt very satisfied with its benefits, since I started using this tool, it became the most important application, thanks to its excellent platform. Review collected by and hosted on G2.com.

LiveChat is a fantastic application, it allows a communication that crosses the borders, no matter where we are, it is excellent because it allows me to conduct an interview, meeting, videoconference in the shortest time and with the best quality. It is a complete chat application, it gives us flexibility and a variety of cost options, this tool helps us serve customers quickly and efficiently, its benefits are endless. Review collected by and hosted on G2.com.

Communucation/support for 600+ members during a virtual legislative session over zoom. Review collected by and hosted on G2.com.

Customer can easily speak to a real person through chat and get a fast response we can see what customers are typing so we can prepare to answer quickly and with enjoy time to provide the best answer Review collected by and hosted on G2.com.

Customers call less as they know they can get support with us via a livechat Review collected by and hosted on G2.com.