---
title: LiveChat Service Reviews
meta_title: 'LiveChat Service Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how LiveChat Service works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-04-15'
parent_category:
  name: Other Services
  url: https://www.g2.com/categories/other-services-a3556bb7-df48-4d51-af00-82ad0505f4c5
---


# LiveChat Service Reviews
**Vendor:** LiveChat Service  
**Category:** [Managed Live Chat Providers](https://www.g2.com/categories/managed-live-chat)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About LiveChat Service
The world is moving faster, so there is a need for quick customer contact. We have evolved from mail to telephone, e-mail and social media. Over the last decade, chat services have become more important in customer contact. More and more people are coming into contact with chat services




## LiveChat Service Reviews
  ### 1. Professional software to connect with clients

**Rating:** 5.0/5.0 stars

**Reviewed by:** BhagyaLakshmi S. | प्रबंधन प्रतिनिधि क्यूएमएस और सीआरएम - प्रबंधक, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2022

**Describe the project or task LiveChat Service helped with:**

I used to use it for marketing and presentation purposes, customer love reaching out to us via Live Chat and booking appointments using this software is easy and time-efficient.

**What do you like best about LiveChat Service?**

It's a very nice thing to add to your site as it helps your customers. I love using this software and easy to set up and use, the pricing is fair, and technical team support is awesome. 

**What do you dislike about LiveChat Service?**

They should fix some system problems that occur sometimes and this cuts the connection. Other than this no other issues.

**What problems is LiveChat Service solving and how is that benefiting you?**

I used to use it for marketing and presentation purposes, customer love reaching out to us via Live Chat and booking appointments using this software is easy and time-efficient.


## LiveChat Service Discussions
  - [What is LiveChat Service used for?](https://www.g2.com/discussions/what-is-livechat-service-used-for)

- [View LiveChat Service pricing details and edition comparison](https://www.g2.com/products/livechat-service/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-13+21%3A51%3A49+-0500&secure%5Bsession_id%5D=dac2f7a4-a764-484c-af3a-d6aa836e6782&secure%5Btoken%5D=a235d43868bfc5358b3e9788409cb74fde84cd60c1d1caf61aa0d0e90866c4fc&format=llm_user)

## LiveChat Service Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top LiveChat Service Alternatives
  - [Moneypenny](https://www.g2.com/products/moneypenny-2025-09-24/reviews) - 4.4/5.0 (48 reviews)
  - [Peak Support](https://www.g2.com/products/peak-support/reviews) - 4.8/5.0 (39 reviews)
  - [Helpware](https://www.g2.com/products/helpware/reviews) - 4.9/5.0 (30 reviews)