Steephen P G.
SG
Steephen P G.
Tax Associate
Enterprise (> 1000 emp.)
"Best in web call"
5/5
What do you like best about LiveCaller?

It is easier and faster than other web call services and also use live chat and co browse no matter where the location is and that is a helpful thing in web calling Review collected by and hosted on G2.com.

What do you dislike about LiveCaller?

It takes time to adjust with the system because we often use the typical ones and switching to live caller takes some time and otherwise it is really good and hassle free. Review collected by and hosted on G2.com.

Praveen M.
PM
Praveen M.
Growth Marketing Manager
Computer Software
Mid-Market (51-1000 emp.)
"Great app and very useful"
4.5/5
What do you like best about LiveCaller?

The platform is simple to deploy and the support team is responsive. Its user-friendly interface allows access to multiple channels through one dashboard, making the process more efficient. I appreciate the detailed call data, including duration and a convenient way to gather client feedback. Review collected by and hosted on G2.com.

What do you dislike about LiveCaller?

We did not encounter any problems while using the software, as the support team was available to assist us with any questions. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"A very handy tool for customer service reps"
4/5
What do you like best about LiveCaller?

LiveCaller became a very handy tool to keep a track of service complaints and renew policies for clients in real-time by calls and sending reminder notifications Review collected by and hosted on G2.com.

What do you dislike about LiveCaller?

To be honest there was no inconvenience that was caused to the agents who were given an opportunity to try out LiveCaller when they had initially introduced it only to a set of agents and they also had a complaints team that we could reach out to who solved the issues with a quick TAT. Review collected by and hosted on G2.com.

HC
Hans C.
P
Small-Business (50 or fewer emp.)
"Great app for calls via website"
5/5
What do you like best about LiveCaller?

The app allows our web domains to easily do live calls to customers and team members. It seamlessly provides direct access to the visitors to our website for any enquiries they might have. Review collected by and hosted on G2.com.

What do you dislike about LiveCaller?

Nothing. The app works well and is a good integration. Perhaps one issue is that the cross-platform notifications are not immediate due to certain integration issues so it takes some time for the notifications to appear in the dashboard. Review collected by and hosted on G2.com.

PV
Paul V.
Review Marketing Consultant & SEO Content Writer
"Perfect solution to make it easy for website visitors to contact you."
5/5
What do you like best about LiveCaller?

It's super user-friendly, and the support is great. I had several questions, and I got a response immediately. Also, when I needed a quick fix, they helped me out right away. Finally, the software works flawlessly, and I like the different available options. It's ideal to use on my landing pages. Review collected by and hosted on G2.com.

What do you dislike about LiveCaller?

There isn't much I dislike. Compared to similar software, there is room to expand with more advanced features/customiziation, but this isn't a must. It's already good as it is. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"One place to connect to your customers"
4/5
What do you like best about LiveCaller?

Having the Omni channel inbox, which combines communications from different messenger platforms into a single dashboard. They also provide training and a wide range of support. Review collected by and hosted on G2.com.

What do you dislike about LiveCaller?

Nothing to complain about so far, waiting for the new features they might introduce. Review collected by and hosted on G2.com.

Chinmay Verlekar P.
CP
Chinmay Verlekar P.
Senior Key Account Manager
Small-Business (50 or fewer emp.)
"A solid and simple to use platform!"
4/5
What do you like best about LiveCaller?

A platform that is well-organized, with an effortless structure that makes it easy for us to follow along with and with excellent assistance. Review collected by and hosted on G2.com.

What do you dislike about LiveCaller?

New functions are added regularly, so have to be very sure before using them. Review collected by and hosted on G2.com.

Nelo G.
NG
Nelo G.
IT Support Technician
Small-Business (50 or fewer emp.)
"livecaller"
4/5
What do you like best about LiveCaller?

Communicating with friends and family has been easier with this one because it offers a wide variety of features. One thing notable is it is user-friendly wherein many users would find themselves enjoy the application itself. thumbs up to the developer behind this wonderful application. Review collected by and hosted on G2.com.

What do you dislike about LiveCaller?

There are times that the calls and chats seems to drop in some way or another but it doesn't really affects the all over quality of the conferencing. still good so no worries Review collected by and hosted on G2.com.