---
title: LiveAdmins Reviews
meta_title: 'LiveAdmins Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how LiveAdmins works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 5
  scale: '5'
date_modified: '2026-06-22'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# LiveAdmins Reviews
**Vendor:** LiveAdmins  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 5
## About LiveAdmins
LiveAdmins is one of the leading live chat service providers in the industry with over 13,000 clients worldwide. Founded in 2002 and headquartered in Chicago, LiveAdmins offers the most innovative and easy-to-use live help solution allowing businesses from a variety of industries to provide instant online customer support and proactively sell their products and services. We create customized chat solution, AI powered chatbots, or be your point of contact solution, tailored to meet the unique industry needs. Be inclusive with our multilingual chat service and cater to diverse audiences. By partnering with LiveAdmins, you can elevate your online customer experience.




## LiveAdmins Reviews
  ### 1. Incredible customer service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Donal P. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2025

**What do you like best about LiveAdmins?**

The customer success team. Any change was easy to make as Amy Taylor was very responsive. We received a high number of leads through the chat box feature on our website.

**What do you dislike about LiveAdmins?**

The chat box sometimes caused users frustration.

**What problems is LiveAdmins solving and how is that benefiting you?**

Lead generation on the website



- [View LiveAdmins pricing details and edition comparison](https://www.g2.com/products/liveadmins/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+20%3A15%3A14+-0500&secure%5Bsession_id%5D=69d1143b-a01c-4f61-a721-b210cdfafba4&secure%5Btoken%5D=834e8a74a893dc600e6314aa3843958a6a3b268b4b24a2a56915156326126587&format=llm_user)

## LiveAdmins Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing
- Real-Time Notifications
- Real-time Consumer-facing Chat

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

**Additional Functionality**
- Real-Time Analytics
- Email Management
- API
- Single Sign On
- Search/Filter
- Collaboration Tools
- Third-Party Integrations
- Activity Dashboard
- Canned Responses
- Surveys & Feedback
- Reporting/Analytics
- Transfers/Routing
- Geotargeting
- Interaction Tracking
- CRM
- Transcripts/Chat History
- Document Storage
- Screen Sharing
- Contact Management
- Autoresponders
- Multi-Channel Communication
- Mobile Access
- AI Copilot
- Offline Form
- Real-Time Monitoring
- Support Ticket Management
- File Sharing

## Top LiveAdmins Alternatives
  - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - 4.5/5.0 (1,481 reviews)
  - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - 4.4/5.0 (3,678 reviews)
  - [LiveChat](https://www.g2.com/products/livechat/reviews) - 4.5/5.0 (786 reviews)