---
title: Live Chat Complete Reviews
meta_title: 'Live Chat Complete Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 16 reviews by the users' company size, role or industry to
  find out how Live Chat Complete works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 16
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Live Chat Complete Reviews
**Vendor:** Screets  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 16
## About Live Chat Complete
Open source One-time fee (1 license = 1 website with life time updates) 50 users can chat at one time (i.e. 10 operators and 40 visitors) [?] Cute skin (fully customizable) Chat logs, of course ;) Very clean code Fast and lightweight More than one operators can reply the same user’s question Visitors can fill out contact form when all operators are offline “Email notifications” when new visitor is online (optional) SSL support. All your and visitor messages will be encrypted Tested with WordPress 4.1




## Live Chat Complete Reviews
  ### 1. Disturbing the Experience, for Apple Users

**Rating:** 2.0/5.0 stars

**Reviewed by:** Kristof V. | Support Staff Specialist, Chemicals, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 24, 2023

**What do you like best about Live Chat Complete?**

Theres nothing I find pleasing about it. There are instances where it displays search results that fail to impress me. It takes some time to understand its user interface and features I believe the learning curve is not worth it.

**What do you dislike about Live Chat Complete?**

The responses do not always be as accurate as others. It is unable to strike a balance, between professionalism and a touch of uniqueness. There are outcomes that heavily rely on user input and are somewhat limited.

**What problems is Live Chat Complete solving and how is that benefiting you?**

I sometimes feel that Chat X somewhat limiting when it comes to creativity and original ideas. AI prompts are available I notice that the suggestions sometimes become repetitive and lack novelty. The machine learning component of this tool occasionally misses the mark by not providing helpful solutions.



- [View Live Chat Complete pricing details and edition comparison](https://www.g2.com/products/live-chat-complete/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-13+00%3A13%3A23+-0500&secure%5Bsession_id%5D=439970f2-a2b3-4b33-bf40-9d63d3cec2b3&secure%5Btoken%5D=2cf57810353cef84455dccf6641efc6a5d50fabcad592f5542a9cf94c09447ec&format=llm_user)

## Live Chat Complete Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing
- Real-Time Notifications
- Real-time Consumer-facing Chat

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

**Additional Functionality**
- Real-Time Analytics
- Email Management
- API
- Single Sign On
- Search/Filter
- Collaboration Tools
- Third-Party Integrations
- Activity Dashboard
- Canned Responses
- Surveys & Feedback
- Reporting/Analytics
- Transfers/Routing
- Geotargeting
- Interaction Tracking
- CRM
- Transcripts/Chat History
- Document Storage
- Screen Sharing
- Contact Management
- Autoresponders
- Multi-Channel Communication
- Mobile Access
- AI Copilot
- Offline Form
- Real-Time Monitoring
- Support Ticket Management
- File Sharing

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