1. [Home](https://www.g2.com/) 2. ... 3. [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management) 4. [LitmusWorld Customer Experience Solution Discussions](https://www.g2.com/products/litmusworld-customer-experience-solution/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4ae49bf237cae2509cfae09665814869/litmusworld-customer-experience-solution.jpg "Product Avatar Image") ](/products/litmusworld-customer-experience-solution/reviews) [ LitmusWorld Customer Experience Solution ](/products/litmusworld-customer-experience-solution/reviews) (2)4.3/5 The platform supports the rest of the organisation by enabling structured conversations in real-time at all points of experience with customers, employees and other stakeholders in the business. LitmusWorld delivers these structured conversations via all manner of channels from SMS and email to in-app notifications, website widgets and screens at the point of experience. Show More * * * ### 50.0 Nps Score Already have LitmusWorld Customer Experience Solution? ### All LitmusWorld Customer Experience Solution Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is LitmusWorld Customer Experience Solution used for? ](/discussions/what-is-litmusworld-customer-experience-solution-used-for) What is LitmusWorld Customer Experience Solution used for? 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