Our experience with Litmos as a healthcare organization has been overwhelmingly positive. The platform itself is robust and user-friendly, streamlining our training processes significantly. We especially appreciated the clean, intuitive UI interface, which makes navigation and course management a breeze at both the instructional design and manager levels. A standout aspect has been the exceptional support from our dedicated account manager, Corinne, who has consistently been responsive, quickly addressing any issues and proactively introducing new features that enhance our experience. This high level of support and ease of use has truly set Litmos apart. Even though we are leaving our contract for reasons outside of our control, Litmos has continued to offer offboarding services and support our teams with empathy and understanding. Review collected by and hosted on G2.com.

Litmos currently lacks a comprehensive library of medically specific and complex courses offering CEU credits, which are essential for our licensed clinicians. We also miss the capability to assign courses in advance, a feature that we understand is on the horizon. Finally, an integration or partnership with LinkedIn Learning would be a welcome addition to broaden the content options available on the platform. I am hearing that this partnership is happening with some other LMS organizations in the future. It would also be nice to offer shorter contract terms 6 months for situations like my company is in during an acquisition period. Review collected by and hosted on G2.com.

I love that is user friendly, especially from an admin side. I love being able to track things easily and add engagement, the gamification features are umatched! It was easy to implement to my team, we use it weekly, and it fits really well into our learning plans/training. Their customer support is always very helpful and patient. Review collected by and hosted on G2.com.

The more advanced customization is really complicated and you have to pay extra for someone to assist you with it. We've had multiple reps which sometimes slows down our support cases. Review collected by and hosted on G2.com.

Lots of modules in the content library and also the course builder is great. Review collected by and hosted on G2.com.

EVERYTHING is manual, reporting, selecting each box when adding in names / modules. so many clicks, rather than a select all button. Review collected by and hosted on G2.com.

Ease of use, variety of question types, customer service Review collected by and hosted on G2.com.

I would like a better way to filter people without having to create a report. Review collected by and hosted on G2.com.

Easy to use, options for interactive training Review collected by and hosted on G2.com.

Limited voices for videos, be good to have a section to store content for users to go back to at anytime Review collected by and hosted on G2.com.

Litmos is very user friendly on the web/laptops, we have recently got a new account manager who has been amazing in showing us all the features and functionalities that we weren't aware of! It's great that we can load in training courses, create content ourselves and tailor this to specific needs of our employees. We have been able to change the design of our homepage recently so this is more personal to the business. The AI feature is great, this helps colleagues to be able to search for a specific question and get a quick response rather than needing to search the learning library for the course they need. The fact we're able to send reminders to colleagues to complete their mandatory learning on time is great to help us remain compliant. Review collected by and hosted on G2.com.

We have a lot of operatives who are out on site and therefore use the Litmos app on their mobile devices as they don't have laptops. We have specific work phones that they use and the app can sometimes be a bit buggy in terms of access, for example recently we have updated the phones and now colleagues are unable to login to the Litmos app. This is being looked into though and once they're in, it seems to work fine! Review collected by and hosted on G2.com.

We're using Litmos for > 7 years. It served us well.

It is a professional LMS and it comes equipped with most Learning industry standard functionalities.

To highlight few important functionalities:

- Easy to create courses and add specific modules (content, exams, feedbacks).

- As content I can add multiple types (videos, SCORM, Etc.).

- I can link modules sitting in multiple courses, thus I only need to update one and will reflect in all.

- Certification tracking. Review collected by and hosted on G2.com.

Things I don't like:

- We lose access to raw data (in example I cannot download the SCORM files for specific module)

- Hard to update and work with custom fields.

- Unable to track exam attempts upon certification renew.

- Generally it is hard to work with search boxes (I now know the tricks; but can me annoying) .

- User permissions are cumbersome (permissions go per Team; what specific person in a team will see/do compared to other person in same/other team is cumbersome).

- It's expensive. Review collected by and hosted on G2.com.

The support we receive from our Client Success team has been amazing. They work very diligently at keeping us updated with what's new, what's coming, and when needed, gets involved with issue resolution. The product itself is built on a strong foundation. We really like that we can report on nearly anything within the system which gives us the flexibility to provide what our stakeholders need from us. Litmos is always interested in our feedback and gives us an opportunity to hear from the product team on occasion. From an administrative perspective, it's intuitive to use. Review collected by and hosted on G2.com.

Litmos doesn't integrate with our third-party content provider but even then, importing courses from a third-party is quite simple. Another area that could be better is the Teams assignment function - in full transparency, how we have decided to implement and integrate the product with our HRIS platform has created severe limitations for us with the Teams functionality. Had we decided to do a standalone product without integration to our HRIS, I think we'd have more control and flexibility in using Teams as a way to assign content. Review collected by and hosted on G2.com.

Litmos is very user-friendly, has a ton of options, is ever evolving and up leveling! I love the Content Author feature and am so impressed with the continuous enhancements.

My CSM, Cyndi Sweeney, is the best and always responds to my emails with either a response, a call or refers me to my next steps. I'm grateful to have her support!

The Litmos Customer Portal has been a great resource, and the turn-around time is excellent. I'm always notified with changes, updates or an immediate response depending on the nature of the situation.

I love the monthly webinars and the topics that are covered. I try not to miss any of them, and I learn something new every time, even if I've attended the same session in the past. The Litmos University is a wealth of knowledge and training as well. Review collected by and hosted on G2.com.

I sometimes have trouble with the clarity of pictures when utilizing the Content Author. Sometimes the feature I would like to use doesn't show the pictures very well. Review collected by and hosted on G2.com.

Our company has been with Litmos for many years, and I will have to say since I have been with our company for 6 years now, I have seen it transition for the better over the years. I am the Learning Hub coordinator and work closely with our clients to guide them with the best experience with their online training. The system is user friendly and the customer service is WONDERFUL! I love our CSM, Cyndi Sweeney who is always readily available to help assist with any issues we may have, and will find solutions to guide us. We currently have the Litmos LMS, platinum account and love all the features it offers. I have enjoyed the courses through the Litmos University to gain insight on how to use many of the features, since I use the system on a daily basis. Review collected by and hosted on G2.com.

I would say the only thing I dislike about Litmos is some of the reporting. Sometimes there are too many steps to take to get the information that is needed. Review collected by and hosted on G2.com.