BE
Bryant E.
Program Evaluation, Development, and Training Coordinator
Enterprise (> 1000 emp.)
"Recent Implimentation of Litmos"
4.5/5
What do you like best about Litmos?

I have been using Litmos for the past six months, and I couldn’t be happier with my experience! One of the standout features is the excellent customer support. Whenever I have a question or need assistance, their team responds quickly and is incredibly helpful.

My employer chose the Litmos On-Demand Administration for our instance, and it has been nothing short of wonderful. We hold regular implementation meetings to ensure everything runs smoothly.

The system is user-friendly, making it easy to navigate and manage our learning programs effectively. I particularly appreciate the robust reporting functions, which provide valuable insights into learner progress and engagement. I have several saved reports emailed to me weekly to help monitor our learners’ progress.

Another major advantage has been the Single Sign-On feature for our learners. This has made a significant difference compared to our previous LMS, where we frequently had to assist users in resetting their passwords. Now, our learners can access their courses effortlessly, greatly enhancing their overall experience.

I use the system every day to support learners and regional managers, continuously looking for ways to meet the organization’s training needs through this product. My team is currently exploring some of Litmos's integrations to assign learners to specific content and keep their managers updated on their progress.

Overall, I highly recommend Litmos to anyone looking for an efficient and supportive learning management system! Review collected by and hosted on G2.com.

What do you dislike about Litmos?

I am looking forward to Litmos releasing updated user roles and permissions. Review collected by and hosted on G2.com.

Chris K.
CK
Chris K.
Environmental Health & Safety Specialist
Enterprise (> 1000 emp.)
"Outstanding Customer Service Sets Them Apart"
5/5
What do you like best about Litmos?

I’ve had a very positive experience using Litmos as our learning management system. The course authoring tools are intuitive and easy to navigate, and the Litmos Training Academy courses for administrators have made them even more powerful and practical. I appreciate the flexibility in testing options, whether embedding quizzes throughout a course or using a more comprehensive final assessment module.

Our experience with customer service has been excellent. As a new company implementing a completely new training method, the support team has been responsive, knowledgeable, and reassuring. Their assistance has made setup and troubleshooting much smoother than I’ve experienced with other large software providers, including other LMS platforms. Overall, Litmos has been a reliable and user-friendly solution that I would confidently recommend. Review collected by and hosted on G2.com.

What do you dislike about Litmos?

One area that could be improved is the sheer number of options for setting up courses and learning paths. It can feel overwhelming at first. That said, the combination of responsive customer support, Admin On Demand, and the self-paced how-to modules made it much easier to get the hang of things. A little more guidance or suggested “best practices” for new administrators could make the initial setup even smoother. Review collected by and hosted on G2.com.

Laura S.
LS
Laura S.
Senior Director, Sales Training and Enablement
Mid-Market (51-1000 emp.)
"User-Friendly LMS with Outstanding Managed Admin Support, ILT Functionality Could Improve"
5/5
What do you like best about Litmos?

Litmos stands out as one of the most user-friendly LMS platforms I have encountered. I have used it in several different roles and capacities, and I continue to be impressed by both the technology and the quality of service provided. The dedicated manage admin support truly sets Litmos apart and was a significant factor in our decision to choose this platform. The team is outstanding—they not only guide us in optimizing our use of the platform but also provide essential support to our small team of two, who are responsible for supporting an organization of 600 people. Additionally, the Content Author tool makes it easy to create and update our training materials. Review collected by and hosted on G2.com.

What do you dislike about Litmos?

The Google Calendar integration for the ILT courses has been problematic. We have not yet been able to use this feature as intended. We are still in the process of troubleshooting, but this issue has delayed our efforts to reduce the manual work involved with ILTs. Review collected by and hosted on G2.com.

Kara M.
KM
Kara M.
Sr. Director, Talent Management
Mid-Market (51-1000 emp.)
"Solid Support and Great Partners"
4/5
What do you like best about Litmos?

First and foremost, the customer support, account management and leadership teams are top notch. Anytime we have a question, a challenge or need guidance, they are very responsive. And their webinars are informative and timely. Second, they have partnerships with fantastic content providers. We have been very pleased with Go1 for content within Litmos and we also love having Blinkist as an additional resource for our teams. Finally, we've been able to customize some features in the platform to make it more intuitive to users. Review collected by and hosted on G2.com.

What do you dislike about Litmos?

Out of the box, it's not the most intuitive interface. It's not bad by any means, but we wanted something that any level of employee could easily navigate and get to where they needed to go. Fortunately we were able to customize some of the platform which got us closer to that goal. The backend/admin functionality could also be more intuitive - sometimes it's hard to find exactly what I'm looking for. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Just Love Litmos!"
5/5
What do you like best about Litmos?

I love Litmos because it’s so easy to use and intuitive. They’re constantly improving the platform and adding features that help me work more efficiently and stay productive. Review collected by and hosted on G2.com.

What do you dislike about Litmos?

There isn’t much I dislike about Litmos. The platform is consistent and reliable, and I’m able to get support whenever I need it. I've been using Litmos for 10+ years and don't plan on changing platforms. Review collected by and hosted on G2.com.

John Peter A.
JA
John Peter A.
Senior Security Delivery Analyst
Enterprise (> 1000 emp.)
"User-Friendly Learning On the Go with Seamless Third-Party Access"
3/5
What do you like best about Litmos?

What i liked about litmos is it's user friendly, they have a mobile app so I can learn on the go anywhere and have offline access to download videos even without internet. I can also use the same app to sign-in with my other 3rd party vendor and no need to install a separate app. Review collected by and hosted on G2.com.

What do you dislike about Litmos?

The downside of litmos based on my experience is that customization is limited and there are some bugs when downloading some learning videos. Also, in the app, i dont any support icon or button and need to look and search in the web if there is issue with the app. Review collected by and hosted on G2.com.

PT
Paul T.
Sales Onboarding Manager
Enterprise (> 1000 emp.)
"Great for One-Time Completions, Needs Better Repeat Tracking"
4/5
What do you like best about Litmos?

Litmos simplifies the process of creating content, assigning it to delegates, and monitoring their progress. While it isn't perfect, the team is dedicated and always working to assist users, and the platform is continually getting better. Review collected by and hosted on G2.com.

What do you dislike about Litmos?

Litmos appears to be structured in a way that only allows delegates to complete a course a single time, as the reporting features do not account for repeat completions. The system does not provide a way to show if a delegate has finished a course multiple times. Additionally, there is no straightforward method to reset progress within a learning path. Review collected by and hosted on G2.com.

Michael S.
MS
Michael S.
Learning Systems Developer
Enterprise (> 1000 emp.)
"Customizable Learning Paths and Great Support, But Reporting Needs Improvement"
3.5/5
What do you like best about Litmos?

I appreciate the degree of control I have over my learning paths and training content. It enables me to build out the company hierarchy in a way that matches how we operate internally. The support team is excellent and very helpful. Review collected by and hosted on G2.com.

What do you dislike about Litmos?

Reporting is extremely weak and clunky, often frustrating or requiring large amounts of manual labor to get the results I want. Review collected by and hosted on G2.com.

DT
Dawn T.
Administrative Assistant
Mid-Market (51-1000 emp.)
"All trainings in one place"
4.5/5
What do you like best about Litmos?

I like that we can have all our trainings in one place. Litmos is very user friendly on both the front and back end of the software. They also have a training software to help you learn all you need to know. Ryan has been great in helping our organization get things set up and answer any questions we have. I am super excited for an upcoming feature regarding roles and permissions. Review collected by and hosted on G2.com.

What do you dislike about Litmos?

I would like the reporting function to be easier to use. It seems like if can't find the report I need in the quick reports, it sometimes takes me a while to figure it out in the custom section. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"Expansive Marketplace and Knowledgeable/Personalized Litmos Support Representative"
5/5
What do you like best about Litmos?

The User Friendly UI experience. Everything is laid out, the marketplace is easy to navigate! Prajjwall Pandey (my Litmos Support Rep) is super knowledgeable as well and has been instrumental in our Company pushing our key learning paths! Review collected by and hosted on G2.com.

What do you dislike about Litmos?

Limited functionalities with integrations. We do have an integration set up with BambooHR. When onboarding new users/employees, sometimes their accounts feed over to Litmos and sometimes they do not from BambooHR. When terminating, I experience no issues as BambooHR communicates with Litmos, so the feed for creating accounts is odd. Review collected by and hosted on G2.com.