JL
Jason L.
Attorney
Mid-Market (51-1000 emp.)
"Customized Organization with Restrictions"
2.5/5
What do you like best about Litify?

I like that the folders in the Documents tab on Litify are customizable. It gives me a sense of organization and control, knowing that folders are where they're supposed to be, which enhances my efficiency when managing cases in my law firm. Review collected by and hosted on G2.com.

What do you dislike about Litify?

I find it a significant drawback that I can't open or close files on my own due to restrictions, which hampers flexibility and efficiency. Additionally, I dislike not being able to see cases other than my own, limiting oversight and collaboration possibilities. Review collected by and hosted on G2.com.

CH
Carrie H.
Accountant
Mid-Market (51-1000 emp.)
"Accounting made easier"
4.5/5
What do you like best about Litify?

The current task view is a huge benefit for time management as well as prioritizing tasks. Review collected by and hosted on G2.com.

What do you dislike about Litify?

When on the go, the app gives you basic info. It is very clunky and doesn't give you full matter access. Review collected by and hosted on G2.com.

Haley W.
HW
Haley W.
Assistant Office Manager
Small-Business (50 or fewer emp.)
"Streamlines Case Management with Room for Improvement"
4/5
What do you like best about Litify?

I appreciate the automations that I can build into Litify to align with our daily practice, which significantly increases the efficiency of our law firm. Review collected by and hosted on G2.com.

What do you dislike about Litify?

I find it challenging to switch from legacy systems to Litify, as we have to define and build out our own workflows. This process is difficult because we are accustomed to starting with a pre-set foundation. It would be beneficial if Litify provided more best practices to help set that foundation. Additionally, the initial setup is quite labor-intensive and time-consuming. Mapping out our existing system to the new one, while also simultaneously defining and improving workflows, makes the experience very overwhelming. Review collected by and hosted on G2.com.

Angela T.
AT
Angela T.
"Easy Note-Taking, Minor Lag Issues"
4.5/5
What do you like best about Litify?

I find Litify's ease of note-taking particularly beneficial in my work environment. It provides me with a straightforward and efficient place to keep my notes organized. Specifically, when I am on calls with clients, I love having a simple and accessible platform to jot down notes quickly. This functionality enhances my productivity by enabling seamless transitioning from one client interaction to another without the hassle of managing scattered notes. The convenience of having all relevant information in one easily accessible location makes my workflow much smoother. Review collected by and hosted on G2.com.

What do you dislike about Litify?

Sometimes Litify lags when I have a lot of information in the notes. Additionally, I found the initial setup of Litify kind of complicated. Review collected by and hosted on G2.com.

Hans L.
HL
Hans L.
Shareholder
Mid-Market (51-1000 emp.)
"Litify makes client management easy"
5/5
What do you like best about Litify?

Litify enables me to easily store new client/lead information in a centralized location and software that all of my staff and attorneys have access to. It’s very easy to track who is doing what on each new lead or client and easily searchable to locate client contact information quickly. Highly recommend for law firms with high volume practices! Review collected by and hosted on G2.com.

What do you dislike about Litify?

I have no dislikes about Litify. It is a fantastic software. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Fast, User-Friendly Web Layout Enhances Productivity; Could Use Better Default View Customization"
4.5/5
What do you like best about Litify?

I like the web-based layout and the speed at which information loads. Review collected by and hosted on G2.com.

What do you dislike about Litify?

I wish there was a better way to change the default view settings when looking at a matter. Right now, when I am viewing a matter and want to see the most recently uploaded document (which is what I need to see 95% of the time), I have to click the Document Date column header twice (and wait for it to load each time). I wish I could just make that my default view. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Smooth Setup, Powerful Integrations but Needs Quick Fixes"
4/5
What do you like best about Litify?

I really appreciate that Litify provides constant updates, ensuring that the platform remains current and continuously improves over time. This commitment to regular updates enhances the overall functionality and reliability of the software. Another standout feature of Litify is its remarkable ability to integrate with a wide range of third-party systems. This integration capability allows us to consolidate all of our data from various sources into a single, centralized hub, which significantly streamlines our workflow and enhances data accessibility. The ease and versatility of these integrations make Litify incredibly valuable to me and my team. Furthermore, I find that the initial setup process of Litify was exceptionally smooth, without any challenges or complications, contributing to a positive user experience from the start. Review collected by and hosted on G2.com.

What do you dislike about Litify?

Sometimes there are unintended errors that take a while to fix. I wish we could roll back any changes. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"Slow Performance and Bugs Undermine All-in-One Convenience"
1/5
What do you like best about Litify?

I like that everything is in one place- time tracking, document management, docrio, etc. Review collected by and hosted on G2.com.

What do you dislike about Litify?

It is so slow. Unbelievably slow. Takes forever to move between folders. Also, the download to PDF always messes up the document. It takes forever to upload large files or folders. Sometimes, even after waiting for hours for it to upload, the upload will fail or the files will be corrupted. Another thing is that deleted folders always regenerate themselves even after you delete them 1000 times. Review collected by and hosted on G2.com.

HS
Henna S.
Finance
Small-Business (50 or fewer emp.)
"Versatile Case Management, Enhances Productivity"
5/5
What do you like best about Litify?

I like Litify for its case management capabilities, which are both versatile and robust. These features significantly enhance my productivity by streamlining my work processes. I appreciate how smoothly the transition to Litify was from our previous tool, Needles, which made the adoption process effortless for our team. Overall, I am happy with Litify and would highly recommend it to my friends and colleagues. Review collected by and hosted on G2.com.

What do you dislike about Litify?

I feel that the reporting functionality in Litify could be improved. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"Streamlined Case Management, Valuable Reporting"
4.5/5
What do you like best about Litify?

I really appreciate Litify for its reporting features. The ability to view everything in a single place makes managing my law practice significantly more efficient. Instead of having to review each case individually, I can now see all necessary information at a glance, which greatly simplifies my workflow. This centralized approach to data management is invaluable in maintaining organization and improving overall productivity. Additionally, the initial setup of Litify was pretty good, which made the transition to using the software smooth and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about Litify?

I think Litify could be improved by adding a few more integrations, such as with Outlook Calendar. Review collected by and hosted on G2.com.