Eder B.
EB
Eder B.
Cloud adminitrator team lead
Mid-Market (51-1000 emp.)
"Litify Experience"
4.5/5
What do you like best about Litify?

Usability and easy implementation to main business proceses Review collected by and hosted on G2.com.

What do you dislike about Litify?

Some user interfaces or ux layout is no easy to users Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"I like the ability to have the same case opened on multiple pages."
4/5
What do you like best about Litify?

The ability to link documents to chatters. Review collected by and hosted on G2.com.

What do you dislike about Litify?

Wish there was an easier way to review the activity timeline notes. Review collected by and hosted on G2.com.

Response from Team Litify of Litify

Thank you for your review! You can create a custom view on the activity timeline to filter and look at only your Litify Notes across all case activity. For more information, please refer below — or reach out directly to your CSM for additional options:

See how Litify improved
SS
Sean S.
Executive Manager of Marketing & Technology
Mid-Market (51-1000 emp.)
"Implementation & Configuration Process"
0/5
What do you like best about Litify?

We have been live with Litify for six months. We could be more efficient with pen and paper at this point. We have spent so much on Litify and the configuration is so messed up it has hurt our ability to generate cash flow due to how inefficient our setup is. I don't like anything about Litify yet. Review collected by and hosted on G2.com.

What do you dislike about Litify?

I would have liked the Litify team to be more involved from the beginning with the 3rd party implementation agency. Our implementation was almost double what it was quoted and the configuration wasn't done correctly. Now the foundation of our Litify product isn't right. Ease of use 1 out 10 due to poor configuration. 1 out 10 for implementation. Customer Support has been overall good. We use Litify daily. Number of Features is good but none have been setup properly for us. Ease of integration 1 out 10. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Fast and easy to use"
5/5
What do you like best about Litify?

I love that Litify makes my work day much easier. Review collected by and hosted on G2.com.

What do you dislike about Litify?

Some times we have some errors that need to be fixed however the customer support staff usually fixes things quickly. Review collected by and hosted on G2.com.

Armand M.
AM
Armand M.
Paralegal Pre litigation
Mid-Market (51-1000 emp.)
"Litify is AMAZING"
5/5
What do you like best about Litify?

In today's fast-paced world, efficiency is paramount in every aspect of business operations. Enter Litify - a program that not only promises but delivers exceptional efficiency, revolutionizing the way businesses manage their processes. Having had the opportunity to integrate Litify into our workflow, I can confidently attest to its excellence and effectiveness. Our office uses this program daily.

From the moment we implemented Litify, the impact was immediate. One of the most striking features is its user-friendly interface, which is intuitive and easy to navigate. This accessibility ensures that team members can quickly adapt to the platform, minimizing training time and maximizing productivity from the get-go.

One of the standout qualities of Litify is its versatility. Whether it's managing client relationships, streamlining case management, or optimizing marketing campaigns, Litify seamlessly integrates all aspects of our business operations into one cohesive platform. Gone are the days of juggling multiple tools and platforms; Litify consolidates everything we need into a single, comprehensive solution.

In conclusion, Litify is more than just a program; it's a game-changer for businesses looking to enhance efficiency and productivity. With its user-friendly interface, comprehensive features, automation capabilities, and exceptional support, Litify has exceeded our expectations on every level. I wholeheartedly recommend Litify to any organization looking to streamline their operations and achieve new levels of success. Review collected by and hosted on G2.com.

What do you dislike about Litify?

When we frist launched the set up was probable my dislike but we have an amazing Litify person. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Review of litify"
5/5
What do you like best about Litify?

I like that it is easy to navigate the system and not at all rocket science. Quick and easy tabs. Review collected by and hosted on G2.com.

What do you dislike about Litify?

I don't have any downsides. I like mostly everything about it Review collected by and hosted on G2.com.

Response from Team Litify of Litify

Thank you for sharing your Litify experience! We’re happy to hear that you’re enjoying the platform and that it’s helping you keep your case and client information organized.

DC
Daniela C.
Small-Business (50 or fewer emp.)
"Litify is easy to use, however there is always plenty of room for improvement."
3.5/5
What do you like best about Litify?

Litify is very easy to use. You do not have to guess much on how to find what you are looking for. Also, there are different ways of doing a task on litify like writing notes for example. You can write notes on the main Matter, on the client, on an specific party etc etc. Same, with the way you access to Roles. Always several ways of doing things and accomplish same task. Which is great for you to see which way you like best for everyday basis. Review collected by and hosted on G2.com.

What do you dislike about Litify?

There is always room for improvement. Glitches like Having a two way process to accomplish 1 task. If you miss one of the two it wont reflect on profile. Same with Middle initials of clients.They do not show up unless you click on the role. So if you have several roles wih the same name and only a different middle name it wont display until you click each. Which can create issues. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Great support"
4/5
What do you like best about Litify?

The staff that is behind the platform. They are proactive and are able to modify or tweak features to your need Review collected by and hosted on G2.com.

What do you dislike about Litify?

it seems like when one thing is fixed another breaks Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Seamless and organized"
4/5
What do you like best about Litify?

It is easy to navigate and organized. I like that there are different features catered to different departments. Review collected by and hosted on G2.com.

What do you dislike about Litify?

Sometimes it can be slow or not responsive Review collected by and hosted on G2.com.

Response from Team Litify of Litify

Thanks for sharing your review of Litify! We're glad to hear that you're enjoying the platform. As Litify is built on Salesforce, our clients benefit from best-in-class security, controlling access to sensitive information, blocking against suspicious activity, and keeping data confidential. We understand your concerns with loading speeds. Please know that our team is focused on enhancing performance.

Verified User in Law Practice
UL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"It is easy to use and helps to get tasks done accordingly."
4.5/5
What do you like best about Litify?

The ease of accessing cases and doing what needs to be done. Review collected by and hosted on G2.com.

What do you dislike about Litify?

Sometimes it'll move slower but not alot. Review collected by and hosted on G2.com.