--- title: Litify Reviews meta\_title: 'Litify Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 229 reviews by the users' company size, role or industry to find out how Litify works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 229 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Legal url: https://www.g2.com/categories/legal ---

# Litify Reviews & Product Details

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Unleash your legal team’s full potential. Litify helps law firms and corporate legal departments turn operations into impact through its fully AI-native platform of action. The industry-leading solution combines trusted cloud-based technology, configurable, AI-powered workflows, and powerful business analytics. By integrating next-generation AI actions and insights across the platform, Litify offers a future-ready solution that enhances strategic decision-making, increases client satisfaction, and enables every teammate to operate at their full potential. Feature capabilities include matter and intake management, document generation, timekeeping and billing, legal hold and corporate eBilling, mobile, and more. Litify has been named to the Inc. 5000 and Deloitte Fast 500 lists of the fastest-growing private companies in America two years in a row. The platform was named a Top 25 Legal Software by G2 in 2026 and has received continued recognition by LegalTech Breakthrough and Theorem Marketplace for its innovative case & matter management solutions.

* * *

Product Website
Litify
Seller
[Litify](https://www.g2.com/sellers/litify)
Discussions
[Litify Community](https://www.g2.com/products/litify/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Team Litify

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

6 months

[
View More Pricing Information
](https://www.g2.com/products/litify/pricing)

## Litify Integrations
(12)

What do users say about integrations?

Verified by Litify

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

8am LawPay

](https://www.g2.com/products/8am-lawpay/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Case Status

](https://www.g2.com/products/case-status/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Dropbox Sign (formerly HelloSign)

](https://www.g2.com/products/dropbox-sign-formerly-hellosign/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ECFX Notice

](https://www.g2.com/products/ecfx-notice/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Foundation AI

](https://www.g2.com/products/foundation-ai/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Mogli

](https://www.g2.com/products/mogli/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

NetDocuments

](https://www.g2.com/products/netdocuments/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

QuickBooks Desktop Enterprise

](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

QuickBooks Online

](https://www.g2.com/products/quickbooks-online/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

RingCX

](https://www.g2.com/products/ringcx/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Supio

](https://www.g2.com/products/supio/reviews)

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 ![Haley W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haley W.")
HW

Haley W.

Assistant Office Manager

Small-Business (50 or fewer emp.)

12/2/2025

"Streamlines Case Management with Room for Improvement"

4/5

What do you like best about Litify?

I appreciate the automations that I can build into Litify to align with our daily practice, which significantly increases the efficiency of our law firm. Review collected by and hosted on G2.com.

What do you dislike about Litify?

I find it challenging to switch from legacy systems to Litify, as we have to define and build out our own workflows. This process is difficult because we are accustomed to starting with a pre-set foundation. It would be beneficial if Litify provided more best practices to help set that foundation. Additionally, the initial setup is quite labor-intensive and time-consuming. Mapping out our existing system to the new one, while also simultaneously defining and improving workflows, makes the experience very overwhelming. Review collected by and hosted on G2.com.

What problems is Litify solving and how is that benefiting you?

I use Litify as a case management system for our law firm, allowing us to track essential data, store important documents, and build automations to improve efficiency. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services")
AL

Verified User in Legal Services

Mid-Market (51-1000 emp.)

5/13/2025

"Smooth Setup, Powerful Integrations but Needs Quick Fixes"

4/5

What do you like best about Litify?

I really appreciate that Litify provides constant updates, ensuring that the platform remains current and continuously improves over time. This commitment to regular updates enhances the overall functionality and reliability of the software. Another standout feature of Litify is its remarkable ability to integrate with a wide range of third-party systems. This integration capability allows us to consolidate all of our data from various sources into a single, centralized hub, which significantly streamlines our workflow and enhances data accessibility. The ease and versatility of these integrations make Litify incredibly valuable to me and my team. Furthermore, I find that the initial setup process of Litify was exceptionally smooth, without any challenges or complications, contributing to a positive user experience from the start. Review collected by and hosted on G2.com.

What do you dislike about Litify?

Sometimes there are unintended errors that take a while to fix. I wish we could roll back any changes. Review collected by and hosted on G2.com.

What problems is Litify solving and how is that benefiting you?

Litify helps us scale with built-in automations and integrate third-party systems, aggregating data into one central hub. Review collected by and hosted on G2.com.

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12/4/2025
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Jeffrey C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeffrey C.")
JC

Jeffrey C.

Paralegal

Mid-Market (51-1000 emp.)

5/20/2025

"J Cunningham - 2:54pm 5/20/2025"

4/5

What do you like best about Litify?

Streamlined and simple; steep learning curve moving from old software but coordinates very well once past it. Ease of Implementation is not an issue assuming everyone does a little exercise work. Review collected by and hosted on G2.com.

What do you dislike about Litify?

(Not sure if Litify error so excuse me.) When migrating old files from NEEDLES specifically - we encountered the same issue dozens and dozens of times: mislogging 3rd party payments as first party payments [us or our client] and migrating different claims' case document folders into the same claim's case document folders [moving Jerry Smith's April 12 2021 documents into his October 5 2024 folder because the client name was the exact same.] Review collected by and hosted on G2.com.

What problems is Litify solving and how is that benefiting you?

Any issue we had the launch team was quick to solve - and any issues we experience currently are solved hastily by our Admin. The ease of communication using litify helps us to mitigate unexpected 'fires' in cases that stem from misunderstandings Review collected by and hosted on G2.com.

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Response from Team Litify of Litify

[Editedit](https://www.g2.com/survey_responses/litify-review-11196843/official_response/edit)

Thanks for your review! We’re happy to hear that Litify has streamlined your processes and improved communication across your team. We would like to look into what you’re experiencing regarding the mislogging of third-party payments. Please reach out to your CSM directly for further investigation into this matter.

Current UserValidated ReviewerSource: G2 invite on behalf of seller

 ![Jenn R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenn R.")
JR

Jenn R.

Lead Settlement paralegal

Mid-Market (51-1000 emp.)

12/2/2025

"Effortless Efficiency with Cutting-Edge Technology"

4/5

What do you like best about Litify?

The ease of using top tier technology to make work efficient. Review collected by and hosted on G2.com.

What do you dislike about Litify?

There can be some features that can be enhanced or improved Review collected by and hosted on G2.com.

What problems is Litify solving and how is that benefiting you?

Coming from an out dated technology we were previously using, the simple search tool is invaluable. It saves so much time! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Daniela S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniela S.")
DS

Daniela S.

Demand Deparment Quality Analyst

Mid-Market (51-1000 emp.)

5/13/2025

"Very complete suit, can be a bit complex"

3.5/5

What do you like best about Litify?

It can track almost everything you can think of and report on it. You can add fields, customize tags, and type data to make sure reporting goes as you want it.

It runs fairly fast, even when processing large amounts of data on the reports, and getting real-time info is quick. Review collected by and hosted on G2.com.

What do you dislike about Litify?

It has a bit of a steep learning curve for new users; it's not necessarily intuitive, but it isn't impossible to learn by using it either. Creating more complex reports can be a bit challenging when you try to bring different types of data together, but that happens with any software.

I would highly like a revamp of their aesthetic; it has a very 90s vibe in the middle of 2025. Review collected by and hosted on G2.com.

What problems is Litify solving and how is that benefiting you?

Reporting, data visualization, real time case updates. Review collected by and hosted on G2.com.

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Response from Team Litify of Litify

[Editedit](https://www.g2.com/survey_responses/litify-review-11162820/official_response/edit)

Thanks for your review! We’re glad that you’re taking advantage of the robust data analytics within the platform. If you need help building any reports and dashboards, please reach out to your CSM directly or explore our resources in the Litify Training Hub or Litify Community for more insights and best practices in complex reporting needs.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services")
UL

Verified User in Legal Services

Small-Business (50 or fewer emp.)

12/2/2025

"Highly Customizable Case Management Solution"

4/5

What do you like best about Litify?

I like that Litify is customizable for each user, which makes it a great platform for case management overall. I also appreciate that our legal staff can use it as well. Review collected by and hosted on G2.com.

What do you dislike about Litify?

There are a lot of features that I don't know how to use yet. I think overall more trainings would be useful. Review collected by and hosted on G2.com.

What problems is Litify solving and how is that benefiting you?

Litify helps us keep track of our cases and manage deadlines. Review collected by and hosted on G2.com.

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12/4/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice")
UL

Verified User in Law Practice

Mid-Market (51-1000 emp.)

12/9/2025

"User-Friendly Interface, But Occasional Lags and Clutter"

3.5/5

What do you like best about Litify?

I like that everything for a case lives in one spot so it’s easy to stay organized. It really cuts down on busywork and keeps the whole team on the same page. Review collected by and hosted on G2.com.

What do you dislike about Litify?

Some things take a few too many clicks, and it can feel a little clunky at times. It works well, but it definitely has a learning curve. Review collected by and hosted on G2.com.

What problems is Litify solving and how is that benefiting you?

Litify keeps all our case info in one place so we’re not jumping between a bunch of tools anymore. It just makes work smoother and saves us a ton of time. Review collected by and hosted on G2.com.

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Validated ReviewerSource: G2 invite on behalf of seller

AH

Africa H.

Paralegal

Mid-Market (51-1000 emp.)

12/9/2025

"working great!"

4/5

What do you like best about Litify?

With Litify, you can integrate just about anything. Whether you need to create spreadsheets, run reports, or add data, everything you need is available in one place. Review collected by and hosted on G2.com.

What do you dislike about Litify?

the support ticket that have to be submitted. Review collected by and hosted on G2.com.

What problems is Litify solving and how is that benefiting you?

Integrating with the software we already use has been an important aspect for us. Review collected by and hosted on G2.com.

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Validated ReviewerSource: G2 invite on behalf of seller

 ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice")
UL

Verified User in Law Practice

Small-Business (50 or fewer emp.)

5/15/2025

"A solid system with room for improvement"

3.5/5

What do you like best about Litify?

We're coming off using a system that is twenty years old and was out-of-date probably at least ten years ago. Litify has a lot more features than our old system and it being web-based gives a lot more flexbility than our old system.

I really like that I can have multiple tabs/ matters open at once so I can be switching between multiple cases at one time as I am often multi-tasking at any given time.

There is room for a lot of organization within each matter (though sometimes too much so, see my dislikes). The search system within a Matter is awesome and is probably one of my favorite aspects. Being able to easily search for a docuement within a Matter using the Search bar is great. Litify's overall search bar to find Matters and people is also great.

Overall it was easy to use and pick up on from our old system. Review collected by and hosted on G2.com.

What do you dislike about Litify?

While I like there is so much organization within each Matter sometimes there is almost too much- this might be my own firm's problem of having created too may folders, I don't know. But sometimes less is more with all the folders and subfolders that are created. Same with the intakes- they can get redundant when they ask multiple times where an accident happened ot what happened. I found the intake system to be very cumbersome and not something that someone would actually do for a full intake in the "real world" so we wound up skipping a lot of the fields.

The main thing I don't like is the overall view of the documents within a Matter. I absoultley hate that you can only see two or three documents at a time in your tiny screen and it makes it SO hard to get a real view of what documents are in a Matter, even when you're looking at the "list" view of a Matter. In our old system you could see 20-30 documents at one time that were all contained within one case and it was so much easier to see what documenet you had or find what you were looking for. Review collected by and hosted on G2.com.

What problems is Litify solving and how is that benefiting you?

It's helping to keep our cases organized which helps make my job easier. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services")
UL

Verified User in Legal Services

Small-Business (50 or fewer emp.)

5/13/2025

"Litify Review"

3.5/5

What do you like best about Litify?

Litify makes case management easier by organizing tasks, deadlines, and documents all in one place. As a paralegal, I appreciate how it streamlines intake, communication, and workflow tracking. It’s powerful, though it takes some time to learn if you're new to Salesforce. Once you're up to speed, it really helps keep everything efficient and on track. Review collected by and hosted on G2.com.

What do you dislike about Litify?

Steep learning curve, especially for those unfamiliar with Salesforce

Occasionally slow performance during peak usage

Customizations can be complex and may require IT help Review collected by and hosted on G2.com.

What problems is Litify solving and how is that benefiting you?

By centralizing case intake, task management, document storage, and client communication on one platform, Litify eliminates the need to juggle multiple systems. This has helped me stay more organized, meet deadlines consistently, and collaborate more effectively with attorneys and other team members. The built-in automation and reporting tools also reduce manual work and provide greater insight into case status, which ultimately improves productivity and client service. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about Litify? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Litify
](https://www.g2.com/products/litify/discussions/new)

GU

Guest User
•
Last activity over 2 years ago

How does Litify work?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/how-does-litify-work)

GU

Guest User
•
Last activity over 2 years ago

What is Salesforce Litify?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-salesforce-litify)

[
View all Discussions
](https://www.g2.com/products/litify/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

6 months

### Return on Investment

16 months

### Average Discount

9%

[
View More Pricing Information
](https://www.g2.com/products/litify/pricing)

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##### 
##### Litify Features

Platform Basics

Reporting

Activity Dashboard

Cloud

Content Management

Document Management

Calendar Integration

Workflow

[
View More Features
](https://www.g2.com/products/litify/features)

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