--- title: Litify Reviews meta\_title: 'Litify Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 229 reviews by the users' company size, role or industry to find out how Litify works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 229 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Legal url: https://www.g2.com/categories/legal ---

# Litify Reviews & Product Details

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Unleash your legal team’s full potential. Litify helps law firms and corporate legal departments turn operations into impact through its fully AI-native platform of action. The industry-leading solution combines trusted cloud-based technology, configurable, AI-powered workflows, and powerful business analytics. By integrating next-generation AI actions and insights across the platform, Litify offers a future-ready solution that enhances strategic decision-making, increases client satisfaction, and enables every teammate to operate at their full potential. Feature capabilities include matter and intake management, document generation, timekeeping and billing, legal hold and corporate eBilling, mobile, and more. Litify has been named to the Inc. 5000 and Deloitte Fast 500 lists of the fastest-growing private companies in America two years in a row. The platform was named a Top 25 Legal Software by G2 in 2026 and has received continued recognition by LegalTech Breakthrough and Theorem Marketplace for its innovative case & matter management solutions.

* * *

Product Website
Litify
Seller
[Litify](https://www.g2.com/sellers/litify)
Discussions
[Litify Community](https://www.g2.com/products/litify/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Team Litify

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

6 months

[
View More Pricing Information
](https://www.g2.com/products/litify/pricing)

## Litify Integrations
(12)

What do users say about integrations?

Verified by Litify

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ECFX Notice

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Foundation AI

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Microsoft Outlook

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Mogli

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NetDocuments

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QuickBooks Desktop Enterprise

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QuickBooks Online

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RingCX

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Supio

](https://www.g2.com/products/supio/reviews)

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TG

Tony G.

12/9/2025

"Enhanced Case Management, Needs UI & Integration Improvements"

3/5

What do you like best about Litify?

I like Docrio Advanced Search the most, specifically the ability to search for text within files and using boolean operators. This feature allows me to find narrow or niche arguments in motions my firm filed in other cases, which saves a lot of time and effort. Being able to search in such a granular manner is valuable, given that a large part of my firm's internal communications involves attorneys asking whether someone has made a similar argument in previous cases. Review collected by and hosted on G2.com.

What do you dislike about Litify?

I don't like the Litify interface. It is clunky and unintuitive. I also wish that I could integrate Litify with AI tools such as Harvey, so that I could more easily make use of the firm's existing motions and other resources. It is not pleasing to look at, but more importantly, it does not seem tailored to the law firm practice. It seems like it's just traditional Salesforce shoehorned into legal practice, which does not really translate. Lots of the tools, like leads or tags, are not useful in legal practice, and could be replaced. I would really like to see an AI that is able to identify non-confidential documents such as filings or motions and auto-categorize them by the type of legal issue discussed. Review collected by and hosted on G2.com.

What problems is Litify solving and how is that benefiting you?

Litify organizes my cases and helps me find documents quickly. Docrio Advanced Search saves time by easily locating specific arguments in previous cases. Review collected by and hosted on G2.com.

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Validated ReviewerSource: G2 invite on behalf of seller

 ![Humberto B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Humberto B.")
HB

Humberto B.

12/4/2025

"Useful Features with Room for Improvement"

3/5

What do you like best about Litify?

I like that Litify is a web app, which means you don't have to download anything to use it. I also like the feature where when you type in an address for client intake, it can search and correct the address in case you misspell it. That's very nice. Review collected by and hosted on G2.com.

What do you dislike about Litify?

I don't like that there's no dark mode in Litify. The bright interface really strains my eyes. We're in 2025, and yet we're using these bright colors—dark mode would be so much better. And when I'm looking for client information and I hover over certain things, a pop-up appears, blocking the client's information. That's really annoying, and it makes me wish for a feature to disable or remove it. Plus, the design feels kind of dated; it looks too much like regular Salesforce. It could be more user-friendly—I already know how to use it, but it should be easier for others as well. Review collected by and hosted on G2.com.

What problems is Litify solving and how is that benefiting you?

I use Litify in our law firm to keep client records, streamline intakes, and maintain an organized database. I also like its feature that auto-corrects addresses during client intakes. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

JL

Jason L.

Attorney

Mid-Market (51-1000 emp.)

5/13/2025

"Customized Organization with Restrictions"

2.5/5

What do you like best about Litify?

I like that the folders in the Documents tab on Litify are customizable. It gives me a sense of organization and control, knowing that folders are where they're supposed to be, which enhances my efficiency when managing cases in my law firm. Review collected by and hosted on G2.com.

What do you dislike about Litify?

I find it a significant drawback that I can't open or close files on my own due to restrictions, which hampers flexibility and efficiency. Additionally, I dislike not being able to see cases other than my own, limiting oversight and collaboration possibilities. Review collected by and hosted on G2.com.

What problems is Litify solving and how is that benefiting you?

I use Litify for case management at my law firm, benefiting from customizable folders which help in organizing documents efficiently. Review collected by and hosted on G2.com.

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12/2/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

AH

Abigail H.

Case Manager Assitant

Mid-Market (51-1000 emp.)

5/21/2024

"Litify is a system that only seems successful with its users if they are younger."

2.5/5

What do you like best about Litify?

Litify is familiar in a social media use sort of way. Tabs and things that we are looking for may be painfully in front of our faces, but the process of getting out and in to that space can be more complicated than needed. I like that your tasks are easily seen and the diary items are on the home page constantly for reminder. Review collected by and hosted on G2.com.

What do you dislike about Litify?

It would be easier to use the system if there were not so many places to get lost. I think when there are too many options available, it can become overwhelming. I wish that I could send a chatter from any place in the case (i.e. a litify note within a tab) and it would connect automatically to the matter and post to the case. however it does not. While I do appreciate the social media approach, sometimes less is more. Review collected by and hosted on G2.com.

What problems is Litify solving and how is that benefiting you?

I don't really have any "problems" that need solving. If anything, when I do have a problem, I am unable to correct it due to being locked out and only a supervisor can fix it. This makes processes take unnecessarily longer. Review collected by and hosted on G2.com.

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Response from Team Litify of Litify

[Editedit](https://www.g2.com/survey_responses/litify-review-9682088/official_response/edit)

Thank you for this review of Litify. We’re glad that you’re taking advantage of the platform to help manage your tasks and calendar events to ensure nothing slips through the cracks. However, if your page layouts are feeling overwhelming or some processes seem complicated, please reach out to your CSM to request an org review. They can work with your team to review your setup and provide recommendations to improve the experience. In the meantime, we have also submitted an enhancement request to allow chatter posts on related objects to show up on the activity timeline for the matter.

5/13/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Sait Fernando V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sait Fernando V.")
SV

Sait Fernando V.

Case Manager Assistant

Mid-Market (51-1000 emp.)

12/2/2025

"Tasks Section Stands Out, But Needs More Action Features"

2.5/5

What do you like best about Litify?

The tasks section I feel is pretty on point Review collected by and hosted on G2.com.

What do you dislike about Litify?

There should be a section to post everything that happens on the case; the chatter section feels just to inform others rather than a log for all that happens in the case Review collected by and hosted on G2.com.

What problems is Litify solving and how is that benefiting you?

Have all the documents needed at hand Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services")
UL

Verified User in Legal Services

Mid-Market (51-1000 emp.)

5/13/2025

"Litify Review - AML"

2.5/5

What do you like best about Litify?

Litify is efficient at keeping everything in a unified online space. It is modular which allows for easy customization tailed to each individual user or department. It provides good data and analytical tools for our teams to make use of at the firm re: client outreach numbers, tasks completed, etc. It also integrates well with other apps such as Docrio. Review collected by and hosted on G2.com.

What do you dislike about Litify?

It is inefficient as a data storage platform - larger files are slow and often do not open quickly. This adds up over time and results in the platform as a whole being unpleasant to use, especially considering how frequently it is used as our standard firm organizational tool. Review collected by and hosted on G2.com.

What problems is Litify solving and how is that benefiting you?

Organization and serving as a hub for all cases. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

AA

Ambyr A.

paralegal

Small-Business (50 or fewer emp.)

5/15/2025

"REVIEW"

3/5

What do you like best about Litify?

it is comprehensive and has many options. Review collected by and hosted on G2.com.

What do you dislike about Litify?

It tends to duplicate documents and the task system is difficult to use and needs adjustment Review collected by and hosted on G2.com.

What problems is Litify solving and how is that benefiting you?

Law firm. It is a sufficient repository. Review collected by and hosted on G2.com.

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Response from Team Litify of Litify

[Editedit](https://www.g2.com/survey_responses/litify-review-11173437/official_response/edit)

Thanks for your review! Litify should not duplicate any documents, so if this has been your experience, please reach out to your CSM or our Support team directly so that they can investigate and resolve this error.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice")
UL

Verified User in Law Practice

Mid-Market (51-1000 emp.)

5/20/2025

"Has Potential"

3/5

What do you like best about Litify?

The ability to create a report for basically anything needed. Review collected by and hosted on G2.com.

What do you dislike about Litify?

Lots of moving parts that requires a lot of clicks. Wish users had the ability to edit Home Screen Review collected by and hosted on G2.com.

What problems is Litify solving and how is that benefiting you?

Running reports Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: G2 invite on behalf of seller

 ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services")
UL

Verified User in Legal Services

Mid-Market (51-1000 emp.)

5/21/2025

"not user friendly"

2.5/5

What do you like best about Litify?

the ability to convert documents to PDF within the system. Review collected by and hosted on G2.com.

What do you dislike about Litify?

The checklist process and how it does not follow dates Review collected by and hosted on G2.com.

What problems is Litify solving and how is that benefiting you?

at this time, none. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: G2 invite on behalf of seller

KM

Kaitlyn M.

Small-Business (50 or fewer emp.)

3/7/2024

"Only Okay"

2.5/5

What do you like best about Litify?

I do like that you are able to work with a lot of third parties to do more. For instance working with Banjaxed to text from within Litify. Review collected by and hosted on G2.com.

What do you dislike about Litify?

The lack of communication and the slow response time we receive. The amount of issues we run into especially when new automations are added, it seems to cause more issues. The amount of changes that happen so frequently, they aren't always welcomed/wanted changes. Review collected by and hosted on G2.com.

What problems is Litify solving and how is that benefiting you?

We have been trying to customize our Litify org since going live to work best for our firm. We are constantly adding new automations to make things easier for us. We seem to still be learning new things it can do. There are still limitations, but we are learning to make it work for us. Review collected by and hosted on G2.com.

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Response from Team Litify of Litify

[Editedit](https://www.g2.com/survey_responses/litify-review-9398836/official_response/edit)

Thank you for this candid review of Litify. The Litify platform is built on an open and flexible infrastructure, so we’re glad you’ve integrated some other key tools, such as texting, to centralize those day-to-day workflows. The flexibility also means that every client can customize their org to best fit their needs. If you need more assistance in setting up the platform, please reach out to your CSM directly, and they can support you. We also recommend exploring the Litify Learning Hub where you can find our e-learning resources and even get certified in using the platform.

Learn more about our support, services, and training resources below:

[See how Litify improved](https://www.litify.com/services-customer-success)

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about Litify? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Litify
](https://www.g2.com/products/litify/discussions/new)

GU

Guest User
•
Last activity over 2 years ago

How does Litify work?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/how-does-litify-work)

GU

Guest User
•
Last activity over 2 years ago

What is Salesforce Litify?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-salesforce-litify)

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View all Discussions
](https://www.g2.com/products/litify/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

6 months

### Return on Investment

16 months

### Average Discount

9%

[
View More Pricing Information
](https://www.g2.com/products/litify/pricing)

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##### 
##### Litify Features

Platform Basics

Reporting

Activity Dashboard

Cloud

Content Management

Document Management

Calendar Integration

Workflow

[
View More Features
](https://www.g2.com/products/litify/features)

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