# Best Remote Desktop Software

## How Many Remote Desktop Software Products Does G2 Track?

**Total Products under this Category:** 137

### Category Stats (Aug 2026)

- **Average Rating:** 4.46/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** AweSun Remote Desktop (+3.71%) - Among all products in this category, AweSun Remote Desktop recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Remote Desktop Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 16,200+ Authentic Reviews
- 137+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Remote Desktop Software
 ![G2 Grid® for Remote Desktop Software plotting products by satisfaction and market presence](https://www.g2.com/categories/remote-desktop/grids.png?focus%5B%5D=2397&focus%5B%5D=15890&focus%5B%5D=70792&focus%5B%5D=139592&focus%5B%5D=15101&focus%5B%5D=32592&focus%5B%5D=55794&focus%5B%5D=15097)

Highlighted products: TeamViewer, Zoho Assist, Action1, Microsoft Quick Assist, Chrome Remote Desktop, Splashtop Remote Access, RemotePC, and Remote Desktop Services.

Underlying data: [Grid® JSON](https://www.g2.com/categories/remote-desktop/grids.json?focus%5B%5D=teamviewer&focus%5B%5D=zoho-assist&focus%5B%5D=action1&focus%5B%5D=microsoft-quick-assist&focus%5B%5D=chrome-remote-desktop&focus%5B%5D=splashtop-remote-access&focus%5B%5D=remotepc&focus%5B%5D=remote-desktop-services)

**Sponsored**

### Cobrowse.io

Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers as they navigate any of your digital channels, on desktop and mobile, across the web or native iOS and Android mobile applications. The same powerful suite of tools is available for both web and mobile co-browsing: - Laser pointer - Annotation - Remote Control - Full Device Screen Share - Agent Present Mode With Universal Co-browsing, agents can stay in contact with customers as they browse third-party content, websites, and applications. The full suite of agent tools remains available across third-party content, allowing agents to provide personalized guidance throughout the customers’ digital journey. Seamless integration with enterprise CRM and CX solutions enables agents to escalate complex sales and support tickets to a collaborative browsing session without leaving the host interface. A range of flexible session initialization options and a fully customizable UI make the transition frictionless and provide a consistently branded experience across all channels. Current integrations include: - Salesforce - Genesys - Zendesk - Talkdesk - Intercom - Freshworks Cobrowse prioritizes data security, with compliant data redaction a key differentiator for businesses that deal with sensitive or private customer data. Private-by-default functionality means no images, text, or other content will be displayed unless specifically added to the allowlist, maintaining compliance with strict data protection regulations. For auditability, you can record every action the customer and agent take during a co-browsing session. Session replays provide an accurate, tamper-proof record of every interaction, which can be used for dispute resolution, to understand better how users navigate your digital platforms, or to improve agent training. For the ultimate in security, the same Cobrowse software that runs in the cloud is also available for enterprises to self-host in their cloud accounts, run in their on-premises data centers, or even deploy to air-gapped, protected networks. Proven to enhance customer and agent satisfaction, Cobrowse is trusted by businesses worldwide that prioritize customer service excellence. Co-browsing is used widely within remote sales and support environments to efficiently resolve complex enquiries and provide outstanding service when customers need it most.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=890&secure%5Bchosen_at%5D=2026-08-07T19%3A39%3A48Z&secure%5Bdisplayable_resource_id%5D=1207&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1207&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=126970&secure%5Bresource_id%5D=890&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fremote-desktop&secure%5Btoken%5D=a91afab4169ad57936a272c02337d88fd39986faa48628513753b6a3606f8340&secure%5Burl%5D=https%3A%2F%2Fcobrowse.io%2F&secure%5Burl_type%5D=company_website)

### [TeamViewer](https://www.g2.com/products/teamviewer/reviews)

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 4,037

#### How Do G2 Users Rate TeamViewer?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)
- **Usage Information:** 8.8/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.1/10 (Category avg: 9.1/10)
- **Device Management:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind TeamViewer?

- **Seller:** [TeamViewer](https://www.g2.com/sellers/teamviewer)
- **Company Website:** www.teamviewer.com
- **Year Founded:** 2005
- **HQ Location:** Goppingen
- **Twitter:** @TeamViewer  
48,070 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19ecae1c1749b1b5b63060d84138c5e550a373f67a37dee81701b6d78c4fc845&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3479536%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,769 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 41% Small, 34% Medium

#### What Do G2 Reviewers Say About TeamViewer?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration.
- Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective.
- Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support.
- Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices.
- Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations.

##### Cons

- Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use.
- Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance.
- Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings.
- Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability.
- Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels.

#### What Are Recent G2 Reviews of TeamViewer?

**["Easy use of remote support at an affordable price"](https://www.g2.com/survey_responses/teamviewer-review-13208877)**

**Rating:** 5.0/5.0 stars

_— Héctor G._

[Read full review](https://www.g2.com/survey_responses/teamviewer-review-13208877)

**["Remote support my customers "](https://www.g2.com/survey_responses/teamviewer-review-4988600)**

**Rating:** 4.5/5.0 stars

_— Fadi K._

[Read full review](https://www.g2.com/survey_responses/teamviewer-review-4988600)

#### What Are G2 Users Discussing About TeamViewer?

- [What are the unique benefits of using TeamViewer Remote for remote access and support?](https://www.g2.com/discussions/what-are-the-unique-benefits-of-using-teamviewer-remote-for-remote-access-and-support) - 2 comments, 1 upvote
- [How is TeamViewer Remote being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-teamviewer-remote-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment
- [What is TeamViewer used for?](https://www.g2.com/discussions/what-is-teamviewer-used-for) - 2 comments
- [Do hackers use TeamViewer?](https://www.g2.com/discussions/teamviewer-do-hackers-use-teamviewer) - 2 comments
- [What is TeamViewer tensor?](https://www.g2.com/discussions/teamviewer-engage-what-is-teamviewer-tensor)

### [Zoho Assist](https://www.g2.com/es/products/zoho-assist/reviews)

Zoho Assist es una solución de soporte remoto y acceso desatendido basada en la nube, diseñada para ayudar a las empresas a ofrecer un soporte de TI sin problemas y gestionar dispositivos remotos sin esfuerzo. Ya sea que estés asistiendo a clientes en tiempo real o gestionando puntos finales desatendidos, Zoho Assist ofrece una plataforma rápida, segura y confiable que funciona en todos los dispositivos y sistemas operativos. Con cero configuración requerida por parte del técnico y un cliente ligero para los usuarios finales, Zoho Assist hace que la solución de problemas remotos sea simple y eficiente, sin configuraciones complicadas, sin molestias.

**Average Rating:** 4.7/5.0

**Total Reviews:** 696

#### How Do G2 Users Rate Zoho Assist?

- **¿Ha sido the product un buen socio para hacer negocios?:** 9.2/10 (Category avg: 9.0/10)
- **Información de uso:** 8.9/10 (Category avg: 8.7/10)
- **Acceso/Control Remoto:** 9.2/10 (Category avg: 9.1/10)
- **Administración de dispositivos:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Zoho Assist?

- **Vendedor:** [Zoho](https://www.g2.com/es/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Año de fundación:** 1996
- **Ubicación de la sede:** Austin, TX
- **Twitter:** @Zoho  
137,880 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 empleados en LinkedIn®
- **Teléfono:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** Propietario, Gerente de TI
- **Top Industries:** Tecnología de la información y servicios, Seguridad de Redes y Computadoras
- **Company Size:** 70% Small, 22% Medium

#### What Do G2 Reviewers Say About Zoho Assist?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios encuentran Zoho Assist extremadamente **fácil de usar** , lo que facilita su configuración, gestión e interacción.
- Los usuarios valoran la **facilidad de uso** en Zoho Assist, haciendo el acceso remoto sencillo y eficiente.
- Los usuarios aprecian la **rapidez y facilidad de uso** de Zoho Assist, haciendo que el soporte remoto sea fluido y efectivo.
- Los usuarios encuentran **la fácil configuración de Zoho Assist** esencial para un soporte remoto sin problemas, mejorando la eficiencia y la satisfacción.
- Los usuarios elogian la **fiabilidad** de Zoho Assist, destacando su fácil configuración y la calidad de conexión sin interrupciones.

##### Cons

- Los usuarios a menudo enfrentan **problemas de acceso remoto** con dificultades de conexión y pantallas inconvenientes que afectan la usabilidad.
- Los usuarios encuentran las **limitaciones de funciones** de Zoho Assist frustrantes, especialmente cuando las herramientas avanzadas requieren compras adicionales.
- Los usuarios a menudo enfrentan **problemas de conexión** con Zoho Assist, lo que hace que el acceso remoto sea frustrante y difícil a veces.
- Los usuarios encuentran la **interfaz desordenada y confusa** , creando una curva de aprendizaje pronunciada para los nuevos usuarios que navegan por el software.
- Los usuarios sienten que el **precio elevado** de Zoho Assist limita el acceso a las funciones, afectando su atractivo general.

#### What Are Recent G2 Reviews of Zoho Assist?

**["Zoho Assist: Soporte remoto fácil y seguro que agiliza la resolución de problemas de TI"](https://www.g2.com/es/survey_responses/zoho-assist-review-13054711)**

**Rating:** 5.0/5.0 stars

_— Mohit A._

[Read full review](https://www.g2.com/es/survey_responses/zoho-assist-review-13054711)

**["Soporte remoto confiable con configuración fluida y conexiones seguras"](https://www.g2.com/es/survey_responses/zoho-assist-review-13206550)**

**Rating:** 5.0/5.0 stars

_— Shashikumar N._

[Read full review](https://www.g2.com/es/survey_responses/zoho-assist-review-13206550)

#### What Are G2 Users Discussing About Zoho Assist?

- [What is Zoho Assist used for?](https://www.g2.com/es/discussions/what-is-zoho-assist-used-for) - 1 comment
- [How much does Zoho Assist cost?](https://www.g2.com/es/discussions/how-much-does-zoho-assist-cost)
- [How secure is Zoho Assist?](https://www.g2.com/es/discussions/how-secure-is-zoho-assist)
- [Is Zoho Assist free?](https://www.g2.com/es/discussions/is-zoho-assist-free)
- [How does Zoho Assist work?](https://www.g2.com/es/discussions/how-does-zoho-assist-work)

### [Action1](https://www.g2.com/products/action1/reviews)

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.

**Average Rating:** 4.9/5.0

**Total Reviews:** 1,163

#### How Do G2 Users Rate Action1?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Usage Information:** 8.6/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.2/10 (Category avg: 9.1/10)
- **Device Management:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Action1?

- **Seller:** [Action1](https://www.g2.com/sellers/action1)
- **Company Website:** www.action1.com
- **Year Founded:** 2018
- **HQ Location:** Houston, Texas
- **Twitter:** @Action1corp  
609 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9793a25f681d4d03808846f2ea78788c98d9d75f0c5f4af459cb0888efca42b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faction1%2F&secure%5Burl_type%5D=linkedin_company_website)  
124 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, System Administrator
- **Top Industries:** Information Technology and Services, Manufacturing
- **Company Size:** 56% Medium, 36% Small

#### What Do G2 Reviewers Say About Action1?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Action1 extremely easy to set up and **effortless to manage** , streamlining IT responsibilities with efficiency.
- Users commend Action1's **effective patch management** , appreciating its reliability, ease of use, and comprehensive features for MSPs.
- Users find Action1's **easy setup** and configuration process incredibly user-friendly, streamlining device management effortlessly.
- Users appreciate the **automated software deployment** capabilities of Action1, making server management effortless and efficient.
- Users highly value the **automation capabilities** of Action1, which streamline server updates and software deployment efficiently.

##### Cons

- Users note a significant **absence of a Linux agent** , limiting functionality for users on that platform.
- Users find the **remote access issues** to be a drawback, noting slow connections and room for feature enhancements.
- Users note **feature limitations** in Action1, particularly with customizations and missing functionalities, affecting overall satisfaction.
- Users find that the **reporting and logging features need improvement** , impacting usability and overall effectiveness.
- Users note that **report creation and logging readability** need improvement for a better overall experience with Action1.

#### What Are Recent G2 Reviews of Action1?

**["Action1 Delivers Incredible Value: Free Endpoints, Affordable Scaling, and Phenomenal Reporting"](https://www.g2.com/survey_responses/action1-review-13040126)**

**Rating:** 5.0/5.0 stars

_— Ryan H._

[Read full review](https://www.g2.com/survey_responses/action1-review-13040126)

**["Action1 Makes Third-Party Patching and Remote Support Effortless for MSPs"](https://www.g2.com/survey_responses/action1-review-13218996)**

**Rating:** 5.0/5.0 stars

_— Alex A._

[Read full review](https://www.g2.com/survey_responses/action1-review-13218996)

#### What Are G2 Users Discussing About Action1?

- [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) - 1 comment
- [What is Action1 RMM used for?](https://www.g2.com/discussions/what-is-action1-rmm-used-for) - 1 comment

### [Microsoft Quick Assist](https://www.g2.com/products/microsoft-quick-assist/reviews)

Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.

**Average Rating:** 4.4/5.0

**Total Reviews:** 32

#### How Do G2 Users Rate Microsoft Quick Assist?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Usage Information:** 9.5/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.6/10 (Category avg: 9.1/10)
- **Device Management:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Microsoft Quick Assist?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 40% Small, 31% Large

#### What Do G2 Reviewers Say About Microsoft Quick Assist?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Microsoft Quick Assist, making remote support quick and straightforward.
- Users value the **easy setup** of Microsoft Quick Assist, appreciating its seamless integration within Windows for quick access.
- Users value the **quick and easy remote support** provided by MS Quick Assist, enhancing convenience without extra software.

#### What Are Recent G2 Reviews of Microsoft Quick Assist?

**["Quick Assist Delivers Fast, Zero-Friction Remote Support"](https://www.g2.com/survey_responses/microsoft-quick-assist-review-13208274)**

**Rating:** 5.0/5.0 stars

_— Prateek T._

[Read full review](https://www.g2.com/survey_responses/microsoft-quick-assist-review-13208274)

**["Quick Assist Makes Remote Support Effortless in Windows 10 & 11"](https://www.g2.com/survey_responses/microsoft-quick-assist-review-13164493)**

**Rating:** 5.0/5.0 stars

_— Dheeraj S._

[Read full review](https://www.g2.com/survey_responses/microsoft-quick-assist-review-13164493)

#### What Are G2 Users Discussing About Microsoft Quick Assist?

- [Can anyone use Microsoft Quick Assist?](https://www.g2.com/discussions/can-anyone-use-microsoft-quick-assist)
- [Can Quick Assist transfer files?](https://www.g2.com/discussions/can-quick-assist-transfer-files)
- [What is the difference between Quick Assist and Remote Assistance?](https://www.g2.com/discussions/what-is-the-difference-between-quick-assist-and-remote-assistance)
- [How do you use Microsoft Quick Assist?](https://www.g2.com/discussions/how-do-you-use-microsoft-quick-assist)

### [Chrome Remote Desktop](https://www.g2.com/es/products/chrome-remote-desktop/reviews)

La manera fácil de conectarse de forma remota con su computadora de casa o del trabajo, o compartir su pantalla con otros.

**Average Rating:** 4.2/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate Chrome Remote Desktop?

- **¿Ha sido the product un buen socio para hacer negocios?:** 9.0/10 (Category avg: 9.0/10)
- **Información de uso:** 8.8/10 (Category avg: 8.7/10)
- **Acceso/Control Remoto:** 8.2/10 (Category avg: 9.1/10)
- **Administración de dispositivos:** 8.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Chrome Remote Desktop?

- **Vendedor:** [Google](https://www.g2.com/es/sellers/google)
- **Año de fundación:** 1998
- **Ubicación de la sede:** Mountain View, CA
- **Twitter:** @google  
31,899,995 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe4a5936665c9702418dd53c477fef5a7baea08078bb117ed67e966fc581b9ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1441%2F&secure%5Burl_type%5D=linkedin_company_website)  
341,888 empleados en LinkedIn®
- **Propiedad:** NASDAQ:GOOG

#### Who Uses This Product?

- **Top Industries:** Seguridad de Redes y Computadoras, Tecnología de la información y servicios
- **Company Size:** 53% Small, 30% Medium

#### What Do G2 Reviewers Say About Chrome Remote Desktop?

_AI-generated summary from verified user reviews_

##### Pros

- A los usuarios les encanta la **facilidad de uso** de Chrome Remote Desktop, encontrándolo sencillo para iniciar sesión y acceder desde cualquier lugar.
- Los usuarios aprecian la **fácil configuración** de Chrome Remote Desktop, encontrándolo sin esfuerzo para conectar y gestionar dispositivos.
- A los usuarios les encanta la **facilidad de acceso** con Chrome Remote Desktop, encontrándolo conveniente y fácil de usar desde cualquier ubicación.
- Los usuarios aprecian la **sencillez sin esfuerzo** de conectarse a los dispositivos, haciendo que la configuración sea rápida y sin complicaciones.

##### Cons

- Los usuarios lamentan la **falta de capacidad de chat** en Chrome Remote Desktop, lo que dificulta la comunicación durante las sesiones remotas.
- Los usuarios tienen dificultades con **problemas de acceso remoto** , particularmente al imprimir archivos en impresoras locales y la falta de soporte de chat.

#### What Are Recent G2 Reviews of Chrome Remote Desktop?

**["Control remoto sin esfuerzo"](https://www.g2.com/es/survey_responses/chrome-remote-desktop-review-12604558)**

**Rating:** 5.0/5.0 stars

_— Usuario verificado en Agricultura_

[Read full review](https://www.g2.com/es/survey_responses/chrome-remote-desktop-review-12604558)

**["Reseña de Chrome Remote Desktop, No se necesitan aplicaciones de terceros"](https://www.g2.com/es/survey_responses/chrome-remote-desktop-review-12481719)**

**Rating:** 4.0/5.0 stars

_— Vivek S._

[Read full review](https://www.g2.com/es/survey_responses/chrome-remote-desktop-review-12481719)

#### What Are G2 Users Discussing About Chrome Remote Desktop?

- [¿Para qué se utiliza Chrome Remote Desktop?](https://www.g2.com/es/discussions/what-is-chrome-remote-desktop-used-for)
- [What is Percepio?](https://www.g2.com/es/discussions/what-is-percepio)
- [How do I use Chrome Remote Desktop?](https://www.g2.com/es/discussions/how-do-i-use-chrome-remote-desktop)
- [Is Chrome Remote Desktop secure?](https://www.g2.com/es/discussions/is-chrome-remote-desktop-secure)
- [¿Qué puede hacer Chrome Remote Desktop?](https://www.g2.com/es/discussions/what-can-chrome-remote-desktop-do) - 1 comment

### [Splashtop Remote Access](https://www.g2.com/es/products/splashtop-remote-access/reviews)

Splashtop Remote Access proporciona conexiones de escritorio remoto seguras y de alto rendimiento para que los profesionales de negocios y equipos trabajen desde cualquier lugar, utilizando cualquier dispositivo. Con características de seguridad y productividad avanzadas, los usuarios obtienen acceso sin interrupciones a archivos y aplicaciones, mientras que los administradores de TI pueden desplegar y controlar permisos de manera centralizada, asegurando tanto la eficiencia como la seguridad. Las características clave incluyen: Transferencia de archivos Reinicio remoto Impresión remota Monitor múltiple a múltiple Gestión de roles de usuario y acceso Chat (en sesión y fuera de sesión) Compartir pantalla a través de enlace web Reinicio remoto y Wake-on-LAN Grabación de sesiones Dos usuarios en una computadora Lápiz óptico remoto Redirección de dispositivos USB Paso de micrófono Audio de ultra alta calidad (256k o 384k) YUV 4:4:4 (Mejor precisión de color) Integración SSO Permisos granulares y acceso programado Acceso desatendido Android/IoT APIs, lista blanca de IP, conector

**Average Rating:** 4.8/5.0

**Total Reviews:** 512

#### How Do G2 Users Rate Splashtop Remote Access?

- **¿Ha sido the product un buen socio para hacer negocios?:** 9.6/10 (Category avg: 9.0/10)
- **Información de uso:** 9.0/10 (Category avg: 8.7/10)
- **Acceso/Control Remoto:** 9.5/10 (Category avg: 9.1/10)
- **Administración de dispositivos:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Splashtop Remote Access?

- **Vendedor:** [Splashtop Inc.](https://www.g2.com/es/sellers/splashtop-inc)
- **Sitio web de la empresa:** www.splashtop.com
- **Año de fundación:** 2006
- **Ubicación de la sede:** Cupertino, CA
- **Twitter:** @splashtop  
5,216 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a42e535944fbf3b5bef3f7abc1304e4e8cd5d2619b6979f332b3ef1460197940&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1944335%2F&secure%5Burl_type%5D=linkedin_company_website)  
353 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Propietario, Presidente
- **Top Industries:** Contabilidad, Tecnología de la información y servicios
- **Company Size:** 81% Small, 15% Medium

#### What Do G2 Reviewers Say About Splashtop Remote Access?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios valoran la **facilidad de uso** de Splashtop, lo que lo hace perfecto tanto para el soporte al cliente como para los usuarios novatos.
- Los usuarios valoran la **fácil configuración** de Splashtop Remote Access, lo que lo convierte en una opción sin complicaciones para un acceso remoto eficiente.
- Los usuarios valoran el **acceso remoto conveniente** de Splashtop, lo que permite una conexión fácil a su oficina desde cualquier lugar.
- A los usuarios les encanta el **fácil acceso** a sus PCs en cualquier lugar, lo que permite una asistencia remota eficiente y productividad.
- Los usuarios destacan la **eficiencia del soporte remoto** , permitiendo una asistencia sin problemas y ahorrando tiempo valioso en toda la organización.

##### Cons

- Los usuarios enfrentan **problemas de acceso remoto** debido a la gestión tediosa de usuarios y la dependencia de conexiones a internet estables, lo que afecta el rendimiento.
- Los usuarios experimentan **problemas de conexión** con Splashtop, enfrentando retrasos y sesiones interrumpidas debido a la calidad inestable de internet.
- Los usuarios enfrentan **limitaciones de funciones** con el acceso desatendido y problemas de compatibilidad, afectando su experiencia general con Splashtop.
- Los usuarios encuentran que Splashtop Remote Access **no es fácil de usar** , citando planes confusos y mensajes de actualización intrusivos que interrumpen su experiencia.
- Los usuarios experimentan **rendimiento lento** con Splashtop, enfrentando retrasos y desconexiones durante las sesiones de acceso remoto.

#### What Are Recent G2 Reviews of Splashtop Remote Access?

**["Acceso remoto seguro y fácil a las máquinas de trabajo desde cualquier lugar"](https://www.g2.com/es/survey_responses/splashtop-remote-access-review-12442892)**

**Rating:** 5.0/5.0 stars

_— Josh G._

[Read full review](https://www.g2.com/es/survey_responses/splashtop-remote-access-review-12442892)

**["Splashtop: Configuración sencilla, rendimiento de primera categoría y fuerte seguridad"](https://www.g2.com/es/survey_responses/splashtop-remote-access-review-12523589)**

**Rating:** 4.5/5.0 stars

_— Luca I._

[Read full review](https://www.g2.com/es/survey_responses/splashtop-remote-access-review-12523589)

#### What Are G2 Users Discussing About Splashtop Remote Access?

- [What is Splashtop Business Access used for?](https://www.g2.com/es/discussions/what-is-splashtop-business-access-used-for)
- [Is Splashtop secure?](https://www.g2.com/es/discussions/is-splashtop-secure)
- [What protocol does Splashtop use?](https://www.g2.com/es/discussions/what-protocol-does-splashtop-use)
- [¿Qué hace la aplicación Splashtop?](https://www.g2.com/es/discussions/what-does-the-splashtop-app-do) - 1 comment
- [¿Cómo funciona Splashtop Business?](https://www.g2.com/es/discussions/how-does-splashtop-business-work) - 1 comment

### [RemotePC](https://www.g2.com/es/products/remotepc/reviews)

RemotePC es una solución de acceso remoto rápida y segura que permite a los consumidores, empresas y profesionales de TI acceder y controlar sus PCs y Macs de forma remota desde cualquier dispositivo, incluyendo iOS/Android. Conéctese a sus computadoras remotas para trabajar desde casa o desde cualquier lugar que elija. RemotePC le permite acceder a sus computadoras remotas directamente a través de la web, sin necesidad de instalar software. Incluye planes para consumidores, pequeñas empresas y grandes empresas.

**Average Rating:** 4.7/5.0

**Total Reviews:** 665

#### How Do G2 Users Rate RemotePC?

- **¿Ha sido the product un buen socio para hacer negocios?:** 9.4/10 (Category avg: 9.0/10)
- **Información de uso:** 8.9/10 (Category avg: 8.7/10)
- **Acceso/Control Remoto:** 9.4/10 (Category avg: 9.1/10)
- **Administración de dispositivos:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind RemotePC?

- **Vendedor:** [IDrive](https://www.g2.com/es/sellers/idrive)
- **Año de fundación:** 2007
- **Ubicación de la sede:** Calabasas, CA
- **Twitter:** @IDriveBackup  
17,846 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b55dc1c7e6073ed1925a8b3200d25a9ce81141631f72e583c613d501557f75ca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1498880%2F&secure%5Burl_type%5D=linkedin_company_website)  
134 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Propietario, Director Ejecutivo
- **Top Industries:** Contabilidad, Tecnología de la información y servicios
- **Company Size:** 84% Small, 7% Medium

#### What Do G2 Reviewers Say About RemotePC?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios aprecian la **facilidad de configuración** de RemotePC, disfrutando de un acceso sin problemas y soluciones de trabajo remoto sin complicaciones.
- A los usuarios les encanta la **fácil configuración** de RemotePC, que permite un acceso remoto rápido y una gestión de usuarios sin complicaciones.
- Los usuarios elogian a RemotePC por su **fácil acceso** , proporcionando una conectividad remota rápida e intuitiva desde cualquier dispositivo.
- Los usuarios aprecian **la asequibilidad de RemotePC** , considerándolo ideal para usuarios no técnicos y pequeñas empresas que buscan soluciones rentables.
- Los usuarios valoran las capacidades de **acceso remoto sin interrupciones** de RemotePC, lo que permite experiencias de trabajo desde casa sin complicaciones.

##### Cons

- Los usuarios experimentan **rendimiento lento** con RemotePC, incluyendo retrasos y problemas de sincronización que afectan las interacciones en tiempo real.
- Los usuarios experimentan **problemas de acceso remoto** , incluyendo desconexiones y problemas de inicio de sesión en ciertas regiones como China.
- Los usuarios experimentan **resolución de pantalla borrosa** con RemotePC, lo que puede interrumpir las interacciones en tiempo real y el control durante el uso.
- Los usuarios ocasionalmente experimentan **problemas de conexión** que resultan en desconexiones y retrasos durante las sesiones remotas.
- Los usuarios informan de **problemas de retraso** con RemotePC, experimentando un retraso que interrumpe las interacciones en tiempo real y la consistencia del rendimiento.

#### What Are Recent G2 Reviews of RemotePC?

**["RemotePC: Acceso remoto rápido y fácil que aumenta la productividad a un precio asequible"](https://www.g2.com/es/survey_responses/remotepc-review-12935492)**

**Rating:** 4.0/5.0 stars

_— Lofty Community Media I._

[Read full review](https://www.g2.com/es/survey_responses/remotepc-review-12935492)

**["Gran Valor y Soporte Rápido como un Rayo"](https://www.g2.com/es/survey_responses/remotepc-review-13102776)**

**Rating:** 5.0/5.0 stars

_— Brett N._

[Read full review](https://www.g2.com/es/survey_responses/remotepc-review-13102776)

#### What Are G2 Users Discussing About RemotePC?

- [¿Para qué se utiliza RemotePC?](https://www.g2.com/es/discussions/what-is-remotepc-used-for)
- [Is RemotePC any good?](https://www.g2.com/es/discussions/is-remotepc-any-good) - 2 comments
- [How do I add RemotePC to my computer?](https://www.g2.com/es/discussions/how-do-i-add-remotepc-to-my-computer) - 4 comments
- [¿Cuál es un buen software de escritorio remoto?](https://www.g2.com/es/discussions/what-is-a-good-remote-desktop-software) - 2 comments
- [¿Qué hace un PC remoto?](https://www.g2.com/es/discussions/what-does-remote-pc-do) - 4 comments

### [ScreenConnect](https://www.g2.com/es/products/screenconnect/reviews)

ScreenConnect ofrece soluciones de soporte remoto de escritorio y móvil rápidas, flexibles y seguras para cada industria y necesidad. Con ScreenConnect, los equipos de TI pueden elevar el nivel del soporte remoto y reducir el tiempo de inactividad del cliente mediante el acceso bajo demanda a escritorios, dispositivos móviles y más. No importa dónde trabajes, cómo trabajes o para quién trabajes, ScreenConnect te ayuda a atender a los clientes de manera segura, silenciosa y sin interrupciones.

**Average Rating:** 4.7/5.0

**Total Reviews:** 479

#### How Do G2 Users Rate ScreenConnect?

- **¿Ha sido the product un buen socio para hacer negocios?:** 9.1/10 (Category avg: 9.0/10)
- **Información de uso:** 8.9/10 (Category avg: 8.7/10)
- **Acceso/Control Remoto:** 9.5/10 (Category avg: 9.1/10)
- **Administración de dispositivos:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind ScreenConnect?

- **Vendedor:** [ConnectWise](https://www.g2.com/es/sellers/connectwise)
- **Sitio web de la empresa:** www.connectwise.com
- **Año de fundación:** 1982
- **Ubicación de la sede:** Tampa, FL
- **Twitter:** @ConnectWise  
14,926 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=825d5a968a56320f556cad3f9dfc8c57c880640eedc7d064eddf33e0f8d1e867&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F48576%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,401 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Propietario, Gerente de TI
- **Top Industries:** Tecnología de la información y servicios, Seguridad de Redes y Computadoras
- **Company Size:** 67% Small, 31% Medium

#### What Do G2 Reviewers Say About ScreenConnect?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios valoran la **fiabilidad** de ScreenConnect, elogiando sus conexiones estables y rápidas para el acceso remoto.
- Los usuarios aprecian el **soporte remoto preciso** proporcionado por ScreenConnect, asegurando un funcionamiento fluido y un servicio confiable.
- Los usuarios valoran la **velocidad de conexión ultrarrápida** de ScreenConnect, mejorando su experiencia de trabajo remoto con una latencia mínima.
- Los usuarios encuentran la **facilidad de uso** de ScreenConnect invaluable para un soporte remoto rápido, mejorando la eficiencia y la satisfacción del usuario.
- Los usuarios encuentran que la **comunicación fácil** con ScreenConnect permite un soporte remoto rápido y confiable y mejora la colaboración entre usuarios.

##### Cons

- Los usuarios sienten que el modelo de precios de ScreenConnect es **demasiado caro** , especialmente para equipos más pequeños y presupuestos limitados.
- Los usuarios a menudo enfrentan **problemas de acceso remoto** , incluyendo poca disponibilidad de soporte y pasos excesivos de conexión por seguridad.
- Los usuarios enfrentan desafíos debido a la **dependencia de internet** , limitando la accesibilidad en ciertos lugares.
- Los usuarios expresan preocupaciones sobre **vulnerabilidades de seguridad** en ScreenConnect, particularmente después de un incidente significativo que afectó a su servidor.
- Los usuarios destacan **problemas de seguridad** con ScreenConnect, incluidos incidentes que generan preocupaciones sobre la seguridad de inicio de sesión y la vulnerabilidad del sistema.

#### What Are Recent G2 Reviews of ScreenConnect?

**["Acceso seguro y sin interrupciones sin supervisión con la integración de ScreenConnect y NinjaOne"](https://www.g2.com/es/survey_responses/screenconnect-review-12676760)**

**Rating:** 5.0/5.0 stars

_— Steve S._

[Read full review](https://www.g2.com/es/survey_responses/screenconnect-review-12676760)

**["ScreenConnect: Soporte remoto ultrarrápido con potentes herramientas de administración"](https://www.g2.com/es/survey_responses/screenconnect-review-13111682)**

**Rating:** 5.0/5.0 stars

_— Cristhian Camilo C._

[Read full review](https://www.g2.com/es/survey_responses/screenconnect-review-13111682)

#### What Are G2 Users Discussing About ScreenConnect?

- [What is ConnectWise Control used for?](https://www.g2.com/es/discussions/what-is-connectwise-control-used-for)
- [Is ConnectWise control Safe?](https://www.g2.com/es/discussions/is-connectwise-control-safe)
- [How do I disable ConnectWise control?](https://www.g2.com/es/discussions/how-do-i-disable-connectwise-control)
- [Is ConnectWise control free?](https://www.g2.com/es/discussions/is-connectwise-control-free)
- [¿Qué hace ConnectWise Control?](https://www.g2.com/es/discussions/what-does-connectwise-control-do) - 1 comment

### [Remote Desktop Services](https://www.g2.com/products/remote-desktop-services/reviews)

Remote Desktop Services (RDS) is a Microsoft technology that enables users to access and control Windows-based applications and desktops remotely over a network connection. This service allows multiple users to work on the same system simultaneously, providing a centralized computing environment that enhances resource management and security. Key Features and Functionality: - Remote Desktop Access: Users can connect to their desktops or applications from virtually any device, including PCs, tablets, and smartphones, facilitating flexible work environments. - Session Virtualization: Multiple users can run applications on a single server, each in their own isolated session, optimizing resource utilization. - RemoteApp Programs: Applications can be delivered seamlessly to users' devices, appearing as if they are running locally, enhancing user experience. - Secure Connections: RDS employs encryption and authentication protocols to ensure secure data transmission and protect against unauthorized access. - Load Balancing: Distributes user sessions across multiple servers to maintain performance and reliability. - Integration with Active Directory: Simplifies user management and access control by leveraging existing directory services. Primary Value and Solutions Provided: Remote Desktop Services addresses the need for businesses to provide employees with secure, remote access to applications and desktops, regardless of their location. By centralizing computing resources, RDS reduces hardware costs, simplifies IT management, and enhances data security. It supports remote work initiatives, enables efficient resource utilization, and ensures that users have consistent access to the tools they need to perform their tasks effectively.

**Average Rating:** 4.5/5.0

**Total Reviews:** 140

#### How Do G2 Users Rate Remote Desktop Services?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Usage Information:** 8.9/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.0/10 (Category avg: 9.1/10)
- **Device Management:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Remote Desktop Services?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 35% Medium, 34% Large

#### What Do G2 Reviewers Say About Remote Desktop Services?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **easy setup** of Remote Desktop Services, highlighting its user-friendly interface for seamless configuration.
- Users appreciate the **user-friendly interface** of Remote Desktop Services, making setup straightforward and accessible.

#### What Are Recent G2 Reviews of Remote Desktop Services?

**["Easy Remote Connectivity and Control with Remote Desktop Services"](https://www.g2.com/survey_responses/remote-desktop-services-review-12976096)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/remote-desktop-services-review-12976096)

**["UP Cloud better platform for your IT needs"](https://www.g2.com/survey_responses/remote-desktop-services-review-11242095)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer & Network Security_

[Read full review](https://www.g2.com/survey_responses/remote-desktop-services-review-11242095)

#### What Are G2 Users Discussing About Remote Desktop Services?

- [What is Remote Desktop Services used for?](https://www.g2.com/discussions/remote-desktop-services-what-is-remote-desktop-services-used-for)
- [What are some benefits of using the Remote Desktop Connection?](https://www.g2.com/discussions/what-are-some-benefits-of-using-the-remote-desktop-connection)
- [What is a good remote desktop software?](https://www.g2.com/discussions/remote-desktop-services-what-is-a-good-remote-desktop-software)
- [What is Remote Desktop Services role?](https://www.g2.com/discussions/what-is-remote-desktop-services-role)
- [What services enable remote desktop?](https://www.g2.com/discussions/what-services-enable-remote-desktop)

### [AnyDesk](https://www.g2.com/es/products/anydesk/reviews)

AnyDesk es un proveedor pionero e innovador de software de escritorio remoto y ofrece una solución rápida, fácil y segura para soporte remoto, acceso remoto y trabajo remoto. Nuestros clientes van desde grandes corporaciones e instituciones gubernamentales hasta instalaciones de investigación, pequeñas empresas y usuarios personales, conectando dispositivos en todo el mundo. Fundada en Stuttgart, Alemania, en 2014, AnyDesk ha alcanzado 500 millones de descargas y más de 100.000 clientes en todo el mundo. Con oficinas en Berlín, Clearwater (EE. UU.), Shanghái y Hong Kong, AnyDesk está dando un salto adelante de Start-up a Scale-Up y expande su negocio globalmente continuando su rápido crecimiento. Velocidad sin igual, extraordinaria facilidad de uso y los más altos estándares de seguridad son nuestro punto fuerte. AnyDesk ofrece opciones avanzadas de personalización que permiten a los usuarios adaptar el software a sus necesidades individuales. Empodera a expertos en TI, líderes y principiantes por igual para maximizar su eficiencia y alcanzar sus objetivos.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,080

#### How Do G2 Users Rate AnyDesk?

- **¿Ha sido the product un buen socio para hacer negocios?:** 8.7/10 (Category avg: 9.0/10)
- **Información de uso:** 9.0/10 (Category avg: 8.7/10)
- **Acceso/Control Remoto:** 9.2/10 (Category avg: 9.1/10)
- **Administración de dispositivos:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind AnyDesk?

- **Vendedor:** [AnyDesk Software GmbH](https://www.g2.com/es/sellers/anydesk-software-gmbh)
- **Año de fundación:** 2014
- **Ubicación de la sede:** Stuttgart
- **Twitter:** @anydesk  
7,883 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=95bf2e1d70e21f8b3de136cca62fc95e93d28ad19b1509656dbaad20e1509c88&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8494083%2F&secure%5Burl_type%5D=linkedin_company_website)  
356 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Ingeniero de software, Desarrollador de software
- **Top Industries:** Tecnología de la información y servicios, Software de Computadora
- **Company Size:** 44% Small, 43% Medium

#### What Do G2 Reviewers Say About AnyDesk?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios aprecian la **facilidad de uso** de AnyDesk, lo que permite conexiones remotas rápidas y eficientes para soporte técnico.
- Los usuarios aprecian las **capacidades de acceso remoto** de AnyDesk, lo que permite un control y colaboración sin problemas desde cualquier lugar.
- Los usuarios aprecian el **soporte remoto sin interrupciones** de AnyDesk, que permite un acceso fluido y excelentes características de gestión de TI.
- Los usuarios aprecian el **fácil acceso** de AnyDesk, disfrutando de una conectividad sin interrupciones incluso con conexiones a internet más lentas.
- A los usuarios les encanta la **fácil configuración** de AnyDesk, que permite conexiones rápidas y soporte técnico eficiente.

##### Cons

- Los usuarios a menudo enfrentan **problemas de conexión** con AnyDesk, incluyendo velocidades lentas y desconexiones aleatorias, lo que lleva a la frustración.
- Los usuarios enfrentan **problemas de acceso remoto** con AnyDesk, incluyendo tiempos de espera de conexión y transferencias de archivos del portapapeles poco fiables.
- Los usuarios a menudo enfrentan **rendimiento lento** con AnyDesk, particularmente durante las conexiones y cuando la velocidad de internet es baja.
- Los usuarios experimentan problemas de **conectividad lenta** , especialmente con restricciones de red, afectando el rendimiento general de AnyDesk.
- Los usuarios a menudo experimentan **problemas de retraso** con AnyDesk, particularmente con la conectividad y tiempos de respuesta lentos.

#### What Are Recent G2 Reviews of AnyDesk?

**["Acceso remoto fluido y receptivo con configuración rápida y soporte multiplataforma"](https://www.g2.com/es/survey_responses/anydesk-review-12933340)**

**Rating:** 4.5/5.0 stars

_— Sunil B._

[Read full review](https://www.g2.com/es/survey_responses/anydesk-review-12933340)

**["Acceso remoto rápido y ligero que simplemente funciona para el soporte diario al cliente."](https://www.g2.com/es/survey_responses/anydesk-review-13194582)**

**Rating:** 4.5/5.0 stars

_— Abhijith J._

[Read full review](https://www.g2.com/es/survey_responses/anydesk-review-13194582)

#### What Are G2 Users Discussing About AnyDesk?

- [¿Para qué se utiliza AnyDesk?](https://www.g2.com/es/discussions/what-is-anydesk-used-for) - 2 comments, 1 upvote
- [¿Cuánto tiempo puedo usar AnyDesk de forma gratuita?](https://www.g2.com/es/discussions/how-long-can-i-use-anydesk-for-free) - 2 comments, 1 upvote
- [¿Es AnyDesk realmente gratuito?](https://www.g2.com/es/discussions/is-anydesk-really-free) - 7 comments
- [¿Es seguro el software AnyDesk?](https://www.g2.com/es/discussions/is-anydesk-software-safe) - 1 comment
- [¿Qué hace el software AnyDesk?](https://www.g2.com/es/discussions/what-does-anydesk-software-do) - 1 comment

### [Azure Bastion](https://www.g2.com/products/azure-bastion/reviews)

Azure Bastion is a fully managed Platform as a Service (PaaS) that provides secure and seamless Remote Desktop Protocol (RDP) and Secure Shell (SSH) access to virtual machines (VMs) without exposing them to public IP addresses. By deploying Azure Bastion within your virtual network, you can connect to your VMs directly through the Azure portal or via native RDP/SSH clients, enhancing security and simplifying remote access management. Key Features and Functionality: - Agentless Access: Connect to your VMs without the need for additional agents or client software, facilitating a streamlined and efficient access process. - Integrated Platform: Azure Bastion eliminates the need for manually deploying and managing jump servers, offering a fully integrated solution that simplifies deployment and management. - Scalability: With Azure Bastion Standard and Premium SKUs, manage additional concurrent RDP and SSH connections to accommodate growing organizational needs. - Session Recording: Azure Bastion Premium provides graphical session recording capabilities, allowing for monitoring and auditing of VM sessions to enhance security and compliance. - Private-Only Deployment: The Premium SKU supports private-only deployment, enabling connections to Azure Bastion via a private endpoint, further securing access to your VMs. Primary Value and Problem Solved: Azure Bastion addresses the critical need for secure remote access to VMs by eliminating the exposure of RDP and SSH ports to the public internet. This approach significantly reduces the risk of cyber threats such as port scanning and brute-force attacks. By providing a managed, scalable, and agentless solution, Azure Bastion simplifies the process of connecting to VMs, enhances security posture, and ensures compliance with organizational policies, all while reducing the operational overhead associated with managing jump servers or bastion hosts.

**Average Rating:** 4.5/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Azure Bastion?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Usage Information:** 9.3/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.2/10 (Category avg: 9.1/10)
- **Device Management:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Azure Bastion?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Company Size:** 38% Large, 38% Medium

#### What Do G2 Reviewers Say About Azure Bastion?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Azure Bastion, enjoying direct connections to VMs without extra configuration hassles.
- Users value the **enhanced security** of Azure Bastion, appreciating direct access without public IPs or VPNs.
- Users value the **time efficiency** of Azure Bastion, as it simplifies secure connections to virtual machines.

##### Cons

- Users find Azure Bastion to be **expensive** compared to other remote access solutions, particularly for smaller setups.

#### What Are Recent G2 Reviews of Azure Bastion?

**["Secure, Hassle-Free VM Access Right from Azure Portal"](https://www.g2.com/survey_responses/azure-bastion-review-12068608)**

**Rating:** 4.5/5.0 stars

_— Daniel H._

[Read full review](https://www.g2.com/survey_responses/azure-bastion-review-12068608)

**["Secure way to connect with SSH or RDP to you VM(s) with MFA"](https://www.g2.com/survey_responses/azure-bastion-review-7519023)**

**Rating:** 5.0/5.0 stars

_— Andre B._

[Read full review](https://www.g2.com/survey_responses/azure-bastion-review-7519023)

#### What Are G2 Users Discussing About Azure Bastion?

- [What is Azure Bastion used for?](https://www.g2.com/discussions/what-is-azure-bastion-used-for)

### [BeyondTrust Remote Support](https://www.g2.com/es/products/beyondtrust-remote-support/reviews)

BeyondTrust Remote Support (anteriormente Bomgar Remote Support) es la solución número uno para que las principales empresas aceleren y aseguren su mesa de servicio con acceso centralizado, eficiente y seguro para el servicio y monitoreo de cualquier punto final, en cualquier lugar, atendido o no. Las mesas de servicio cuentan con todo lo que necesitan, de principio a fin: controles centralizados, acceso remoto, scripts automatizados, intercambio de archivos cifrados, chat y colaboración para usuarios finales y técnicos, y paneles en vivo para informes de KPIs y métricas. Organizaciones en todos los mercados verticales alrededor del mundo utilizan Remote Support para ofrecer servicios de soporte superiores y reducir amenazas a datos y sistemas valiosos. BeyondTrust es una empresa privada con sede en Atlanta, GA, con oficinas y socios de canal en todo el mundo. Conéctese con BeyondTrust en www.beyondtrust.com, el Blog de BeyondTrust, o en Facebook, Twitter y LinkedIn.

**Average Rating:** 4.7/5.0

**Total Reviews:** 386

#### How Do G2 Users Rate BeyondTrust Remote Support?

- **¿Ha sido the product un buen socio para hacer negocios?:** 9.4/10 (Category avg: 9.0/10)
- **Información de uso:** 9.0/10 (Category avg: 8.7/10)
- **Acceso/Control Remoto:** 9.3/10 (Category avg: 9.1/10)
- **Administración de dispositivos:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind BeyondTrust Remote Support?

- **Vendedor:** [BeyondTrust](https://www.g2.com/es/sellers/beyondtrust)
- **Sitio web de la empresa:** www.beyondtrust.com
- **Año de fundación:** 1985
- **Ubicación de la sede:** Johns Creek, GA
- **Twitter:** @BeyondTrust  
14,335 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a53d6389432c932982dffb9b3e388e8999c17b298461d6046c255530ea1f88be&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F294396%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,707 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Gerente de TI, Administrador de sistemas
- **Top Industries:** Tecnología de la información y servicios, Educación superior
- **Company Size:** 46% Large, 36% Medium

#### What Do G2 Reviewers Say About BeyondTrust Remote Support?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios encuentran BeyondTrust Remote Support excepcionalmente **fácil de usar** , lo que hace que la implementación y el soporte sean fluidos y eficientes.
- Los usuarios valoran el **acceso remoto fácil y rápido** proporcionado por BeyondTrust, mejorando el soporte para usuarios remotos de manera efectiva.
- Los usuarios aprecian la **facilidad de uso y el acceso remoto rápido** proporcionados por BeyondTrust Remote Support, mejorando la productividad.
- Los usuarios valoran la **fiabilidad** de BeyondTrust Remote Support, apreciando sus conexiones rápidas, seguras y sin complicaciones para soluciones efectivas.
- Los usuarios aprecian el **marco de seguridad integral** de BeyondTrust, asegurando sesiones de soporte remoto seguras y eficientes.

##### Cons

- Los usuarios señalan el **alto precio** de BeyondTrust Remote Support como una preocupación significativa que afecta su valor general.
- Los usuarios expresan preocupación por los **precios altos** , lo cual puede ser un desafío para organizaciones más pequeñas con presupuestos limitados.
- Los usuarios luchan con la **complejidad inicial** de BeyondTrust, requiriendo tiempo y capacitación para navegar por sus funciones de manera efectiva.
- Los usuarios a menudo luchan con la **complejidad inicial y la curva de aprendizaje** , requiriendo tiempo y capacitación para dominar BeyondTrust.
- Los usuarios informan de **problemas de acceso remoto** que dificultan la conectividad y requieren administración manual frecuente para las actualizaciones de los dispositivos.

#### What Are Recent G2 Reviews of BeyondTrust Remote Support?

**["Seguridad robusta y soporte remoto multiplataforma sin interrupciones"](https://www.g2.com/es/survey_responses/beyondtrust-remote-support-review-12702001)**

**Rating:** 4.5/5.0 stars

_— Alejandro A._

[Read full review](https://www.g2.com/es/survey_responses/beyondtrust-remote-support-review-12702001)

**["Acceso seguro y confiable sin el dolor de cabeza de la VPN"](https://www.g2.com/es/survey_responses/beyondtrust-remote-support-review-12497110)**

**Rating:** 4.5/5.0 stars

_— Carlos M._

[Read full review](https://www.g2.com/es/survey_responses/beyondtrust-remote-support-review-12497110)

#### What Are G2 Users Discussing About BeyondTrust Remote Support?

- [¿Para qué se utiliza BeyondTrust Remote Support?](https://www.g2.com/es/discussions/what-is-beyondtrust-remote-support-used-for) - 2 comments
- [How do you use Bomgar remote support?](https://www.g2.com/es/discussions/how-do-you-use-bomgar-remote-support)
- [What is remote support software?](https://www.g2.com/es/discussions/what-is-remote-support-software)
- [What is Bomgar remote support?](https://www.g2.com/es/discussions/what-is-bomgar-remote-support)
- [¿Qué es el soporte remoto de BeyondTrust?](https://www.g2.com/es/discussions/what-is-beyondtrust-remote-support) - 1 comment

### [ISL Online](https://www.g2.com/products/isl-online/reviews)

ISL Online is a remote desktop and remote support software solution that enables IT support teams, managed service providers (MSPs), and enterprise IT departments to securely access, control, and troubleshoot Windows, Mac, Linux, and mobile devices (iOS and Android), with or without an end user present. ISL Online is used for attended remote support, unattended remote access, and help desk support across distributed IT environments. IT teams use it to resolve technical issues remotely, reduce downtime, and manage devices across multiple locations without requiring VPN access or complex firewall configuration. The platform supports cross-platform remote control and is used across industries including healthcare, finance, government, and education. Unlike many remote access tools, ISL Online offers flexible deployment options, including cloud (SaaS), self-hosted (on-premise), and managed private cloud, making it suitable for organizations with strict compliance, security, or data residency requirements. Security and compliance AES 256-bit end-to-end encryption (E2EE) with RSA 2048/4096-bit key exchange ISO/IEC 27001:2022 certified information security management ISO 14001:2015 Environmental management systems General Data Protection Regulation (GDPR) compliance Two-factor authentication (2FA) and single sign-on (SSO) Session recording and detailed audit logs Blackout (curtain) mode for sensitive environments IP and MAC address restrictions and role-based access controls Remote access and support capabilities Attended remote desktop support with full control, file transfer, and multi-monitor navigation Unattended remote access via ISL AlwaysOn for persistent device access Cross-platform remote control across Windows, macOS, Linux, iOS, and Android RDP and SSH tunneling without VPN or firewall changes Session handoff, remote command execution, and system-level access Deployment options Cloud (SaaS) via global infrastructure (100+ servers, 99.98% uptime) Self-hosted (on-premises), including air-gapped environments Managed Private Cloud (single-tenant deployment for full data control) ISL Online integrates with leading ITSM, RMM, and endpoint management platforms including ServiceNow, Freshdesk, Freshservice, Barracuda RMM, Microsoft Intune, Heimdal, Autotask PSA, HaloITSM, SuperOps, PDQ Connect, and Bitrix24. A full API is available for custom workflows. ISL Online offers three hosting options: Cloud, Self-Hosted, and Hybrid (Managed Private Cloud – MPC). Cloud plans are tiered (Starter, Standard, Premium), with user limitations on Starter and Standard, while Premium Cloud supports unlimited users and managed devices. Self-Hosted and Managed Private Cloud (MPC) deployments also support unlimited licensed users and managed devices. A free trial is available without a credit card.

**Average Rating:** 4.6/5.0

**Total Reviews:** 595

#### How Do G2 Users Rate ISL Online?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Usage Information:** 8.8/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.2/10 (Category avg: 9.1/10)
- **Device Management:** 8.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind ISL Online?

- **Seller:** [PDQ.com](https://www.g2.com/sellers/pdq-com)
- **Company Website:** www.PDQ.com
- **Year Founded:** 2001
- **HQ Location:** Salt Lake City, Utah, United States
- **Twitter:** @admarsenal  
987 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3811ece6239044b66405bec2411cdf84f2b57c0f1db07a6603b636660d1f3ff6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17961724%2F&secure%5Burl_type%5D=linkedin_company_website)  
392 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, IT Manager
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 50% Small, 25% Medium

#### What Do G2 Reviewers Say About ISL Online?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **remarkable ease of use** of ISL Online, enhancing their daily remote support experiences seamlessly.
- Users praise the **efficient customer support** of ISL Online, appreciating its quick response and friendly assistance.
- Users highlight the **easy setup** of ISL Online, allowing efficient IT problem resolution for both customers and technicians.
- Users value the **ease of use** of ISL Online for efficient remote support and effective problem-solving.
- Users appreciate the **easy remote access** provided by ISL Online, enhancing IT support and operational efficiency.

##### Cons

- Users experience **remote access issues** with ISL Online, facing glitches and reconnections, affecting initial use perception.
- Users report a need for **faster connections** and a more intuitive interface for improved overall functionality.
- Users face **session issues** , including compatibility problems with Mac and difficulties managing active connections remotely.
- Users experience frustrating **connection issues** with ISL Online, including lack of notifications and slow performance during use.
- Users experience **delay issues** with ISL Online, leading to frustration during remote sessions and multi-machine management.

#### What Are Recent G2 Reviews of ISL Online?

**["Clean interface, stable connection, and great technical support at an excellent price"](https://www.g2.com/survey_responses/isl-online-review-13110681)**

**Rating:** 5.0/5.0 stars

_— Sebastián H._

[Read full review](https://www.g2.com/survey_responses/isl-online-review-13110681)

**["With ISL, you will provide quality service to your customers."](https://www.g2.com/survey_responses/isl-online-review-13198438)**

**Rating:** 4.5/5.0 stars

_— Carol Sistema ._

[Read full review](https://www.g2.com/survey_responses/isl-online-review-13198438)

### [Apple Remote Desktop](https://www.g2.com/products/apple-remote-desktop/reviews)

Apple Remote Desktop (ARD) is a comprehensive remote management software developed by Apple Inc., designed to facilitate the administration of Mac computers over a network. First introduced in 2002, ARD enables system administrators and educators to efficiently control, monitor, and manage multiple Mac systems from a central location. This tool is particularly beneficial in environments such as educational institutions and businesses, where managing numerous devices is essential. Key Features and Functionality: - Remote Control and Observation: Administrators can view and control the screens of remote Mac computers in real-time, allowing for immediate assistance and troubleshooting. - Software Distribution: ARD allows for the remote installation of software and updates across multiple systems simultaneously, streamlining the deployment process. - Asset Management: The software provides comprehensive hardware and software inventory reports, enabling administrators to keep track of system configurations and installed applications. - Task Automation: With support for Automator actions, ARD enables the automation of repetitive administrative tasks, enhancing efficiency. - Secure Communications: ARD employs AES 128-bit encryption to ensure secure communication between the administrator and client systems. - User Interaction Tools: Features such as real-time text chat and the "request attention" command facilitate direct communication between administrators and users. Primary Value and User Solutions: Apple Remote Desktop addresses the challenges associated with managing multiple Mac computers by providing a centralized platform for remote administration. It enhances productivity by allowing administrators to perform tasks such as software deployment, system monitoring, and troubleshooting without the need for physical presence. This capability is invaluable in educational settings, where teachers can monitor and assist students remotely, and in corporate environments, where IT professionals can maintain and support a large fleet of Macs efficiently. By automating routine tasks and offering robust reporting tools, ARD reduces administrative overhead and ensures that systems remain up-to-date and secure.

**Average Rating:** 4.3/5.0

**Total Reviews:** 53

#### How Do G2 Users Rate Apple Remote Desktop?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)
- **Usage Information:** 8.3/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.1/10 (Category avg: 9.1/10)
- **Device Management:** 7.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Apple Remote Desktop?

- **Seller:** [Apple](https://www.g2.com/sellers/apple)
- **Year Founded:** 1976
- **HQ Location:** Cupertino, CA
- **Twitter:** @Apple  
9,935,357 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1a7decfeea75a4dfc2a4de9fbc597b9cc98e1ac72d3991017b367fd8a38f156b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F162479%2F&secure%5Burl_type%5D=linkedin_company_website)  
187,339 employees on LinkedIn®
- **Ownership:** NASDAQ:AAPL

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 36% Small, 34% Large

#### What Do G2 Reviewers Say About Apple Remote Desktop?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Apple Remote Desktop to be **easy to use** , streamlining administration and device management tasks effectively.
- Users appreciate the **easy file transfer** capabilities, streamlining file copying and distribution across devices.

##### Cons

- Users face frequent **connection issues** with Apple Remote Desktop, hindering performance and limiting cross-platform support.
- Users find the **feature limitations** of Apple Remote Desktop frustrating, as it lacks updates and Windows connectivity.
- Users find **remote access issues** with Apple Remote Desktop due to a lack of updates and Windows connectivity problems.
- Users experience **slow performance** with Apple Remote Desktop, affecting connectivity and overall effectiveness with newer OS updates.

#### What Are Recent G2 Reviews of Apple Remote Desktop?

**["The Mac Remote Access!"](https://www.g2.com/survey_responses/apple-remote-desktop-review-10590098)**

**Rating:** 4.0/5.0 stars

_— Fernando F._

[Read full review](https://www.g2.com/survey_responses/apple-remote-desktop-review-10590098)

**["No need for any other screen sharing app"](https://www.g2.com/survey_responses/apple-remote-desktop-review-8576882)**

**Rating:** 5.0/5.0 stars

_— Verified User in Higher Education_

[Read full review](https://www.g2.com/survey_responses/apple-remote-desktop-review-8576882)

#### What Are G2 Users Discussing About Apple Remote Desktop?

- [What is Apple Remote Desktop used for?](https://www.g2.com/discussions/what-is-apple-remote-desktop-used-for) - 1 comment, 1 upvote
- [How do I get Apple Remote Desktop for free?](https://www.g2.com/discussions/how-do-i-get-apple-remote-desktop-for-free) - 1 comment
- [What is a good remote desktop software?](https://www.g2.com/discussions/apple-remote-desktop-what-is-a-good-remote-desktop-software)
- [How do I use Apple Remote Desktop?](https://www.g2.com/discussions/how-do-i-use-apple-remote-desktop)
- [Does Apple support Remote Desktop?](https://www.g2.com/discussions/does-apple-support-remote-desktop)

### [Citrix DaaS](https://www.g2.com/products/citrix-citrix-daas/reviews)

Citrix Virtual Apps and Desktops provides the most comprehensive desktop as a service (DaaS) and VDI options, optimized to provide today’s flexible workforce with secure, high-performance experiences. IT can deliver Windows, Linux, and web business applications, or full virtual desktops, to scale their environments quickly and easily. Deploy from any cloud or datacenter to meet global business needs.

**Average Rating:** 4.1/5.0

**Total Reviews:** 520

#### How Do G2 Users Rate Citrix DaaS?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)
- **Usage Information:** 8.6/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.5/10 (Category avg: 9.1/10)
- **Device Management:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Citrix DaaS?

- **Seller:** [Citrix](https://www.g2.com/sellers/citrix)
- **Year Founded:** 1989
- **HQ Location:** Fort Lauderdale, FL
- **Twitter:** @citrix  
197,812 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fbacd70afc6a57023f72c289cab21f89d344d36ff14ad8a4f7f08a4b624f4f51&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2641%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,232 employees on LinkedIn®
- **Ownership:** NASDAQ:CTXS

#### Who Uses This Product?

- **Who Uses This:** Analyst, Software Engineer
- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 59% Large, 29% Medium

#### What Do G2 Reviewers Say About Citrix DaaS?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **smooth performance** of Citrix DaaS, enjoying its user-friendly interface and efficient VM management.
- Users appreciate the **ease of use** of Citrix DaaS, enjoying its smooth and user-friendly interface.
- Users appreciate the **user-friendly interface** of Citrix DaaS, enjoying its smooth and efficient performance.
- Users appreciate the **cross-platform integration** capabilities of Citrix DaaS, enhancing flexibility across various cloud environments.
- Users value the **seamless integrations** of Citrix DaaS, enhancing management of large virtual infrastructures effectively.

##### Cons

- Users experience **limited compatibility** with Citrix DaaS, facing challenges in cloud operation and integration with other vendors.
- Users report **audio issues** with Citrix DaaS, notably during video calls on applications like Teams within VDI.
- Users often face **connection issues** with Citrix DaaS, impacting performance and causing applications to become unresponsive.
- Users experience **connectivity issues** with Citrix DaaS, often needing strong network connections for optimal performance.
- Users find the **licensing costs of Citrix DaaS to be quite high** compared to alternative solutions on the market.

#### What Are Recent G2 Reviews of Citrix DaaS?

**["Review on CitrixDaas"](https://www.g2.com/survey_responses/citrix-daas-review-11914426)**

**Rating:** 5.0/5.0 stars

_— Aarushi L._

[Read full review](https://www.g2.com/survey_responses/citrix-daas-review-11914426)

**["Flexible Cross-Cloud Management That Delivers"](https://www.g2.com/survey_responses/citrix-daas-review-12333504)**

**Rating:** 5.0/5.0 stars

_— Richard F._

[Read full review](https://www.g2.com/survey_responses/citrix-daas-review-12333504)

#### What Are G2 Users Discussing About Citrix DaaS?

- [What is Citrix DaaS used for?](https://www.g2.com/discussions/what-is-citrix-daas-used-for)
- [What is the difference between XenApp and XenDesktop?](https://www.g2.com/discussions/what-is-the-difference-between-xenapp-and-xendesktop)
- [What is a virtual desktop used for?](https://www.g2.com/discussions/what-is-a-virtual-desktop-used-for) - 1 comment
- [How do I install Citrix virtual apps and desktops?](https://www.g2.com/discussions/how-do-i-install-citrix-virtual-apps-and-desktops) - 2 comments
- [What is Citrix virtual apps and desktops?](https://www.g2.com/discussions/what-is-citrix-virtual-apps-and-desktops) - 2 comments

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- [Data Fabric](/categories/data-fabric)
- [Data Integration Tools](/categories/data-integration-tools)
- [Data Management Software](/categories/data-management-software)
- [Data Mapping](/categories/data-mapping)

[Browse Remote Desktop Themes](/categories/remote-desktop/themes)

 ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin")
TL

Researched and written by [Tian Lin](https://research.g2.com/insights/author/tian-lin)

Updated April 9, 2026

Remote desktop software enables users to seamlessly connect to and control a computer in another location via an internal network or the internet, displaying the remote screen in real time and giving the user full keyboard and mouse control, supporting remote work, IT troubleshooting, and product demonstrations.

### Core Capabilities of Remote Desktop Software

To qualify for inclusion in the Remote Desktop category, a product must:

- Display the remote computer screen on your own screen in real time
- Use your own keyboard and mouse to control the remote screen
- Allow complete access to and control over the remote desktop
- Allow connection either via an internal network or IP address
- Support differing operating systems

### Common Use Cases for Remote Desktop Software

IT professionals, support technicians, and remote employees use [remote desktop software](https://learn.g2.com/best-remote-desktop-software) to access and manage computers from any location. Common use cases include:

- Enabling remote employees to securely access corporate networks and servers from BYOD devices
- Allowing IT teams to troubleshoot and configure employee devices without requiring physical presence
- Supporting sales teams and user specialists in guiding clients through complex processes or product demonstrations remotely

### How Remote Desktop Software Differs from Other Tools

Remote desktop software offers full remote control of another computer, distinguishing it from [screen sharing software](https://www.g2.com/categories/screen-sharing), which allows users to share their screens for presentations or web conferencing without granting control. It also differs from [screen and video capture software](https://www.g2.com/categories/screen-and-video-capture), which records desktop activity for asynchronous sharing rather than providing live remote access. Remote desktop solutions deploy encryption, two-factor authentication, and other security measures to ensure secure data transmission during remote sessions.

### Insights from G2 on Remote Desktop Software

Based on category trends on G2, connection reliability and cross-platform OS support as standout features. Reduced need for in-person technical support and faster issue resolution as primary outcomes of adoption.

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_67b650fba26f6ecb33820bbeeb1978fa/teamviewer.png "Product Avatar Image")](https://www.g2.com/products/teamviewer/reviews)[TeamViewer](https://www.g2.com/products/teamviewer/reviews)[4.5/5(4,148)](https://www.g2.com/products/teamviewer/reviews) | IT support with unattended cross-platform access | "Easy use of remote support at an affordable price" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Product Avatar Image")](https://www.g2.com/products/zoho-assist/reviews)[Zoho Assist](https://www.g2.com/products/zoho-assist/reviews)[4.7/5(716)](https://www.g2.com/products/zoho-assist/reviews) | Unattended IT support with Zoho ecosystem integration | "Zoho Assist: Easy, Secure Remote Support That Streamlines IT Troubleshooting" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_54cff0c7d284d4afc2e693a97e1978d9/action1.png "Product Avatar Image")](https://www.g2.com/products/action1/reviews)[Action1](https://www.g2.com/products/action1/reviews)[4.9/5(1,173)](https://www.g2.com/products/action1/reviews) | Patch-driven remote access without VPN dependency | "Action1 Delivers Incredible Value: Free Endpoints, Affordable Scaling, and Phenomenal Reporting" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_774c2f155ed14683e6443b8509a46754/microsoft-quick-assist.png "Product Avatar Image")](https://www.g2.com/products/microsoft-quick-assist/reviews)[Microsoft Quick Assist](https://www.g2.com/products/microsoft-quick-assist/reviews)[4.4/5(35)](https://www.g2.com/products/microsoft-quick-assist/reviews) | Built-in Windows remote troubleshooting without installs | "Quick Assist Delivers Fast, Zero-Friction Remote Support" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6faef5ec1eb79a6dcc32bbd65c119ecd/chrome-remote-desktop.png "Product Avatar Image")](https://www.g2.com/products/chrome-remote-desktop/reviews)[Chrome Remote](https://www.g2.com/products/chrome-remote-desktop/reviews)[4.2/5(53)](https://www.g2.com/products/chrome-remote-desktop/reviews) | Browser-based remote support without software installation | "Effortless Remote Control" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f31af3d240070ed55f88c88b5d0cefc/splashtop-remote-access.png "Product Avatar Image")](https://www.g2.com/products/splashtop-remote-access/reviews)[Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews)[4.8/5(518)](https://www.g2.com/products/splashtop-remote-access/reviews) | IT support with unattended multi-platform access | "Splashtop: Simple Setup, Top-Notch Performance, and Strong Security" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_070fa14924179867f32d49326026477e/remotepc.png "Product Avatar Image")](https://www.g2.com/products/remotepc/reviews)[RemotePC](https://www.g2.com/products/remotepc/reviews)[4.7/5(669)](https://www.g2.com/products/remotepc/reviews) | Affordable always-on access across multiple PCs | "RemotePC: Fast, Easy Remote Access That Boosts Productivity at an Affordable Price" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_835184e44732dba2f0ee21995c2e73ad/screenconnect.png "Product Avatar Image")](https://www.g2.com/products/screenconnect/reviews)[ScreenConnect](https://www.g2.com/products/screenconnect/reviews)[4.7/5(504)](https://www.g2.com/products/screenconnect/reviews) | MSP remote support with unattended access | "Secure, Seamless Unattended Access with ScreenConnect and NinjaOne Integration" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_32a91044a1cccaa46cc7b9802c9a9b34/anydesk.png "Product Avatar Image")](https://www.g2.com/products/anydesk/reviews)[AnyDesk](https://www.g2.com/products/anydesk/reviews)[4.5/5(1,102)](https://www.g2.com/products/anydesk/reviews) | Lightweight remote support across mixed IT environments | "Fast, lightweight remote access that just works for day-to-day client support" |

* * *

Show More

### Remote Desktop Topics

- [What is remote desktop software?](#what-is-remote-desktop-software)
- [What are the common features of remote desktop software?](#what-are-the-common-features-of-remote-desktop-software)
- [What are the benefits of remote desktop software?](#what-are-the-benefits-of-remote-desktop-software)
- [Who uses remote desktop software?](#who-uses-remote-desktop-software)
- [What are the Alternatives to Remote Desktop Software?](#what-are-the-alternatives-to-remote-desktop-software)
- [Challenges with remote desktop software](#challenges-with-remote-desktop-software)
- [How to choose remote desktop software](#how-to-choose-remote-desktop-software)
- [Remote desktop software pricing](#remote-desktop-software-pricing)
- [Implementation of remote desktop software](#implementation-of-remote-desktop-software)
- [Remote desktop software trends](#remote-desktop-software-trends)

[
### Remote Desktop Topics
Expand/Collapse ](#)
- [What is remote desktop software?](#what-is-remote-desktop-software)
- [What are the common features of remote desktop software?](#what-are-the-common-features-of-remote-desktop-software)
- [What are the benefits of remote desktop software?](#what-are-the-benefits-of-remote-desktop-software)
- [Who uses remote desktop software?](#who-uses-remote-desktop-software)
- [What are the Alternatives to Remote Desktop Software?](#what-are-the-alternatives-to-remote-desktop-software)
- [Challenges with remote desktop software](#challenges-with-remote-desktop-software)
- [How to choose remote desktop software](#how-to-choose-remote-desktop-software)
- [Remote desktop software pricing](#remote-desktop-software-pricing)
- [Implementation of remote desktop software](#implementation-of-remote-desktop-software)
- [Remote desktop software trends](#remote-desktop-software-trends)

## Learn More About Remote Desktop Software

### What is remote desktop software?

Remote desktop software, also known as remote access software, allows users to access another computer or system remotely in real time and work on it like their local device. It ensures easy, efficient, and secure access to one or many remote desktops. 

While the software can also be used for remote support, a remote desktop tool is typically used by employees to access a machine remotely rather than to resolve a technical problem. Though the maintenance functions may not be as extensive as those of remote support solutions, remote desktop tools aid support teams in performing basic maintenance tasks on numerous devices from a single station.

Typical use cases of a remote desktop tool include granting employees access to and managing distant computers anytime, from any device, which gives them the privilege to work from anywhere. Sometimes IT support professionals use remote desktop software to troubleshoot and perform maintenance tasks remotely.

### What are the common features of remote desktop software?

The following are some core features of a remote desktop tool that can help users achieve greater flexibility and cost savings through remote work:

- Remote access and control: Remote desktop software provides end users access to and control over other devices not in their physical vicinity. The software facilitates the visibility of a specific window or the entire desktop.
- Multi-monitor support: Many workplaces now opt for multiple monitors at their workstations to help improve productivity. As a result, the remote desktop tool supports the capability to view multiple monitors at a time.
- Multiple operating system (OS) support: Businesses today use Windows, macOS, Linux, or other OS, and sometimes multiple OS within the same company. Remote desktop software has features to handle viewing and functioning on any OS, independent of the OS the end user is connecting from.
- Mobile device access: Remote desktop tools allow administrators to access connected mobile devices and support mobile OS like Android, iOS, and more.
- Data encryption: When a user’s device is being used and managed remotely, it may leave the user feeling vulnerable. The remote desktop tool offers a data encryption feature to secure the connection and protect data.
- File management: Remote desktop software facilitates file sharing and transfers to enable quick and effortless work discussion, collaboration among colleagues, and viewing of relevant documents when working remotely. The shared or transferred files are highly secure as permission to access them is granted only to authenticated user accounts.
- Remote configuration: The software helps configure a remote PC for access so that the end user can take complete control of the device over the internet anytime.
- Chat: The chat functionality of the remote desktop software allows users to send and receive messages between computers.
- Application management: Remote desktop tool centrally manages, configures, and monitors applications on employee devices. 
- Session transfer: Access to remote sessions for IT support can be transferred between users using a remote desktop application.
- Session recording: A remote desktop tool provides the ability to record remote sessions at a desired location on the local computer. 
- Security: All the data shared across a remote connection is encrypted. It also uses multi-factor authentication (MFA) to ensure only authorized users can log in and notify suspicious activities.
- Deployment flexibility: Remote desktop tools can be deployed on the cloud and on-premises, depending on the organization’s requirements.
- Remote printing: Some remote desktop solutions provide remote printing capabilities to help users print documents using a locally plugged or network printer.
- Session usage reporting: Activity log tracking and session analytics is essential for IT managers and chief information officers (CIOs) looking to track, manage, and optimize helpdesk activities.
- Branding: Remote desktop systems may let businesses customize client applications to match their websites.

### What are the benefits of remote desktop software?

There are several benefits that a business can reap from a remote desktop tool. Below is a list of advantages that the tool offers:

- Efficiency: Remote desktop tools offer the potential to maintain numerous devices from a single workstation. Users can access the systems they need from wherever they are located.
- Cost savings: Remote desktop tools may require the installation of remote client software on user devices. However, some web-based remote desktop software provides remote access with zero endpoint installation or configuration. Clientless, centrally-managed solutions do not require installation, management, and software maintenance on individual devices, thereby cutting down IT support costs. Additionally, these solutions enable users to work from home with the most reliable and secure connection resulting in reduced overhead expenditure for office space, computing equipment, software, utilities, etc.
- Flexibility: Employers are increasingly promoting flexible and remote work. The ability to work from anywhere, at any time, and on multiple devices increases employee productivity and turnover. These tools enable employees to work remotely with a seamless remote desktop connection to one or many desktops at the workplace.
- Business continuity: Remote desktop platform ensures business continuity in times of crisis, such as pandemic outbreaks, harsh weather, and transportation strikes. It provides access to business applications and data from home, enabling organizations to meet their business objectives.

### Who uses remote desktop software?

- Customer support teams: Employees on support teams are most likely to use the remote desktop tool. The software greatly improves the efficiency of most support teams’ day-to-day routines and tasks. 
- IT departments: Software and licensing administrators in the IT department can use remote desktop tools for scheduling and running maintenance on devices, regardless of the device's physical location or the administrator.
- Data archive teams: Teams that do heavy [data archive](https://learn.g2.com/data-archiving) work may also benefit from using a remote desktop tool. Data archives tend to be optimized toward UNIX systems like Linux’s numerous variants, so having a remote Linux build that can be tapped into from a Windows desktop can be incredibly valuable.
- Software engineers: Remote desktop solutions enable developers and engineers to share a single workstation, use [integrated development environments (IDEs)](https://www.g2.com/articles/ide), access remote servers, and investigate bugs remotely.
- Educational institutions: Teachers, professors, educators, and administrators use remote access solutions for conducting classes and accessing tools and files from remote locations.
- Remote users: Remote employees rely on these solutions to access company files and servers and complete tasks without being in the office.

### What are the Alternatives to Remote Desktop Software?

- [Remote support software:](https://www.g2.com/categories/remote-support) Remote support and remote desktop tools are so similar that many use the two names interchangeably. There is a slight but notable difference between the two. Remote desktop software focuses more exclusively on access to and control over a remote device. While remote support software does this as well, these solutions offer more expansive features to assist with maintenance and troubleshooting.
- [Virtual desktop infrastructure (VDI) software](https://www.g2.com/categories/virtual-desktop-infrastructure-vdi): Remote desktop and VDI software have similar characteristics but slightly different target functions. A remote desktop tool tends to focus on creating connections to physical devices. In contrast, a VDI tool hones in on entirely virtual desktops associated with servers or even an OS being run within another OS. VDI software allows for centralized hosting and viewership of numerous desktops, whereas remote desktop focuses on the ability to access numerous physical desktops from a single location.
- [Screen sharing software](https://www.g2.com/categories/screen-sharing): These systems partially match the functionality of remote desktop solutions by allowing users to share screens and demonstrate processes to viewers. Sales, marketing, and support teams use screen sharing tools to provide demos, brainstorm, and resolve technical issues.

### Challenges with remote desktop software

Remote desktop tools can come with their own set of challenges. 

- Connectivity: Remote desktop usage occurs entirely via the internet, so connectivity issues can end up disrupting the experience. When implementing a remote desktop tool, users must ensure high internet connectivity.
- Hardware dilemmas: Remote desktop software relies partly on the end device’s hardware functioning optimally. If there is an issue with the end device’s hardware, the software may not be able to access the remote device.
- Privacy: The means to take control of other users’ computers remotely does come with a certain degree of privacy risk. In the wrong hands, losing control of one’s computer means compromised data on the computer or an entire network. Companies need to use strong endpoint protection software when implementing remote support software to protect internal devices.
- Operating system compatibility: Some remote desktop systems may not efficiently support different operating systems such as Linux, macOS. or their outdated versions. This Os non-compatibility makes it challenging for remote users to receive timely solutions.
- High-performance tasks: Network speed and bandwidth variation may impact remote desktop tools' ability to to complete tasks demanding high computational resources, including video rendering, data analysis, and graphic design.
- User experience: Complex remote desktop applications make it difficult for users to log in, establish connections with remote devices, and share files.

### How to choose remote desktop software

Organizations buying remote desktop software must consider business-specific needs and the following factors to maximize the return on their investment.

- Device whitelisting and authentication: Choosing a remote desktop platform with device or endpoint authentication is crucial for preventing unauthorized systems from connecting with remote devices and gaining unattended access.
- Two-factor authentication (2FA): Remote desktop solutions with 2FA capabilities verify user identity to protect devices and data from brute-force attacks, social engineering, and phishing. 
- Security compliance: Buyers must ensure that the remote access tool of their choice meets different security standards, including [General Data Protection Regulation (GDPR)](https://www.g2.com/glossary/gdpr-definition), System and Organization Controls (SOC 2), Family Educational Rights and Privacy Act (FERPA), Peripheral Component Interconnect (PCI), and Health Insurance Portability and Accountability Act (HIPAA). Also, consider choosing solutions that update security protocols regularly. 
- Ease of use: Selecting a user-friendly remote desktop tool is essential for ensuring that even non-technical users have a seamless experience while using the system. Moreover, users should be able to install the application without any difficulty. 
- File transfer: Remote desktop tools with [file sharing](https://www.g2.com/glossary/file-sharing-definition) features allow users to share presentations, documents, and data, enabling them to send or receive files immediately. Also, consider looking for systems with remote printing, chat, multi-monitor support, and remote wake-on-LAN functionalities.
- Available on mobile devices: Choosing a system that users can access from a phone or tablet helps technical support specialists resolve issues on the go. 
- Price and customer support: Consider thoroughly evaluating customer support availability and features against price to find the best solution.

Depending on their organizations’ sizes, needs, and preferences, buyers must try different tools to find the one that best fits their compatibility, security, usability requirements, and budget.

### Remote desktop software pricing

Remote desktop software is available in two deployment models: on-premises and cloud. Based on the models, the software can also be purchased as a perpetual license or as annual or monthly subscriptions. Remote desktop tools are priced as a perpetual license for on-premises software, whereas cloud-based solutions are available on a subscription basis. Some remote desktop tools can be downloaded for free private usage and are available as a three-tier license, often business, premium, or corporate.

Remote desktop software pricing varies depending on the number of seats, devices, and features organizations require. Below is a general overview of pricing based on tiers buyers choose.

- Entry-level plans range from $10 to $15 monthly and include basic features. These plans suit individual users and small businesses.
- Mid-range plans can cost businesses up to $35 per month. They provide more features suitable for larger business teams.
- Advanced plans cost around $75 monthly and offer advanced support and user management features. These are ideal for larger enterprises with extensive business requirements.

### Implementation of remote desktop software

How is remote desktop software implemented?

There are generally two ways in which a remote desktop software is implemented:

- OS-based implementation: OS-based remote desktop solutions are built directly into the OS. No extra software is required to use OS-based remote desktop solutions as the tools are already installed. For example, some versions of Windows come with built-in remote desktop software. 
- Third-party-based implementation: Third-party-based implementation is needed when remote desktop software has to be licensed by the user. Once the buyer has decided on the software that fits their particular needs and installed it, it should be ready for use.

### Remote desktop software trends

- Companies will adopt a hybrid workplace model: Companies are now looking at providing the choice of working from the office only for a few days a week. The remote working element in a hybrid workplace is a trend that is expected to grow. Employees within an organization have increasingly started preferring to work from home or anywhere else with flexible working schedules. Employers are also providing the flexibility to do so. Remote desktop and remote support software will be widely used when working remotely, as they provide seamless IT support without letting external factors hinder business processes from running smoothly.
- Organizations will opt for consolidation of remote work tools: Organizations use multiple software solutions such as video conferencing, remote support, and remote desktop to enable effective collaboration across employees, clients, and partners. It is essential to consolidate these tools and provide the organization with better visibility to enhance operational productivity, thereby reducing the need to monitor each device individually. The adoption of centralized solutions is expected to rise, considering it would help companies ensure compliance and tackle software management issues.
- BYOD trends continue gaining popularity: Many organizations encourage employees to use BYOD devices to control capital expenditure costs rising from hardware purchase and maintenance. Employees using their devices often rely on remote desktop solutions to connect with peers or access server files. Remote workers using their devices for office work are more likely to experience cybersecurity threats. Businesses must continue investing in cybersecurity, cloud security, and vulnerability management tools to prevent data leaks and unauthorized access and mitigate remote work tech vulnerability.

_Researched and Written by_ [_Anindita Sengupta_](https://research.g2.com/insights/author/anindita-sengupta)

_Reviewed and Edited by_ [_Sinchana Mistry_](https://in.linkedin.com/in/sinchana-mistry95)