# Best Remote Desktop Software

## How Many Remote Desktop Software Products Does G2 Track?

**Total Products under this Category:** 138

### Category Stats (Aug 2026)

- **Average Rating:** 4.46/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** AweSun Remote Desktop (+3.71%) - Among all products in this category, AweSun Remote Desktop recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Remote Desktop Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 16,200+ Authentic Reviews
- 138+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Remote Desktop Software
 ![G2 Grid® for Remote Desktop Software plotting products by satisfaction and market presence](https://www.g2.com/categories/remote-desktop/grids.png?focus%5B%5D=2397&focus%5B%5D=15890&focus%5B%5D=70792&focus%5B%5D=139592&focus%5B%5D=15101&focus%5B%5D=55794&focus%5B%5D=32592&focus%5B%5D=15097)

Highlighted products: TeamViewer, Zoho Assist, Action1, Microsoft Quick Assist, Chrome Remote Desktop, RemotePC, Splashtop Remote Access, and Remote Desktop Services.

Underlying data: [Grid® JSON](https://www.g2.com/categories/remote-desktop/grids.json?focus%5B%5D=teamviewer&focus%5B%5D=zoho-assist&focus%5B%5D=action1&focus%5B%5D=microsoft-quick-assist&focus%5B%5D=chrome-remote-desktop&focus%5B%5D=remotepc&focus%5B%5D=splashtop-remote-access&focus%5B%5D=remote-desktop-services)

**Sponsored**

### Heimdal

Accommodate all your cybersecurity needs under one convenient roof with the Heimdal® Unified Cybersecurity Platform. Our cybersecurity solutions can be used as standalone products or integrated into one another as part of a cohesive and unified XDR platform. Whether you’re a reseller, distributor, MSSP, or an organization committed to bolstering your online security, we provide an array of cutting-edge products to make your mission smoother. Heimdal® is a fast-growing cybersecurity company focused on continuous technological innovation. Since its establishment in 2014 in Copenhagen, based on the winning idea of CTF World Champions, Heimdal has experienced spectacular growth by proactively building products that anticipate threatscape trends. The company offers a multi-layeredand unified security suite that combines threat prevention, patch and asset management, endpoint rights management, antivirus and mail security which together secure customers against cyberattacks and keep critical information and intellectual property safe. Heimdal has been recognized as a thought leader in the industry and has won multiple international awards both for its solutions and for its educational content creation. The Heimdal line of products currently consists of 10 products and 2 services. The former category encompasses DNS Security for Endpoints & Network, Patch & Asset Management, Privileged Access Management, Application Control, Next-Gen Endpoint Antivirus, Ransomware Encryption Protection, Email Security, Email Fraud Prevention, and Remote Desktop. The latter is represented by Endpoint Detection & Response, as well as eXtended Detection & Response, or EDR and XDR for short. Currently, Heimdal’s cybersecurity solutions are deployed in more than 45 countries and supported regionally from offices in 15+ countries, by 175+ highly qualified specialists. Heimdal is ISAE 3000 certified and secures more than 2 million endpoints for over 10,000 companies. The company supports its partners without concessions on the basis of predictability and scalability. The common goal is to create a sustainable ecosystem and a strategic partnership.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=890&secure%5Bchosen_at%5D=2026-08-14T23%3A00%3A07Z&secure%5Bdisplayable_resource_id%5D=890&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=890&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=165598&secure%5Bresource_id%5D=890&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fremote-desktop&secure%5Btoken%5D=62be47a4f02c78c59e3b4f259be3d2c7f43f27c2a79f27f480db8c6f17234caa&secure%5Burl%5D=https%3A%2F%2Fheimdalsecurity.com%2Fenterprise-security%2Fproducts%2Fremote-desktop%3Fpartner%3Dg2com%26source%3Dg2.com&secure%5Burl_type%5D=custom_url)

### [TeamViewer](https://www.g2.com/de/products/teamviewer/reviews)

TeamViewer ist ein führender Anbieter von Fernverbindungssoftware für Einzelpersonen und Unternehmen jeder Größe. Unsere Fernsoftware ermöglicht es Unternehmen in verschiedenen Branchen, ihre Effizienz zu steigern und ihre Geschäftsziele zu erreichen, indem sie ihre Prozesse digital transformieren. Wir bieten eine Auswahl an maßgeschneiderten Lösungen: TeamViewer Tensor, unsere Unternehmenslösung für Fernverbindungen, ermöglicht es Unternehmen, Computer, mobile Geräte und eingebettete Plattformen zu verbinden, zu verwalten und zu schützen – vor Ort und weltweit. TeamViewer Remote, unsere Lösung für Fernzugriff und -unterstützung, ermöglicht sicheren Zugriff auf Geräte für Fernunterstützung in kleinen und mittelständischen Unternehmen. Eine kostenlose Version von TeamViewer Remote ist für den persönlichen Gebrauch verfügbar. TeamViewer arbeitet aktiv daran, die digitale Revolution zu gestalten, indem es in den Bereichen Augmented Reality (AR) und Internet der Dinge (IoT) innoviert. Unsere AR-Plattform, Frontline, bringt digitale Technologie mit industriellen AR-Lösungen auf den Shopfloor, die darauf ausgelegt sind, manuelle Prozesse zu optimieren. Strategische Partnerschaften und Software-Integrationen mit anderen Branchenführern wie SAP, Google und Microsoft ermöglichen es uns, unseren Kunden ein nahtloses Erlebnis zu bieten, unabhängig von ihrem Gerät oder Betriebssystem. Seit TeamViewer 2005 in Göppingen, Deutschland, gegründet wurde, wurden unsere Lösungen auf mehr als 2,5 Milliarden Geräten weltweit installiert. Für weitere Informationen besuchen Sie www.teamviewer.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 4,047

#### How Do G2 Users Rate TeamViewer?

- **War the product ein guter Geschäftspartner?:** 8.6/10 (Category avg: 9.0/10)
- **Nutzungshinweise:** 8.8/10 (Category avg: 8.7/10)
- **Fernzugriff/-steuerung:** 9.1/10 (Category avg: 9.1/10)
- **Geräteverwaltung:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind TeamViewer?

- **Verkäufer:** [TeamViewer](https://www.g2.com/de/sellers/teamviewer)
- **Unternehmenswebsite:** www.teamviewer.com
- **Gründungsjahr:** 2005
- **Hauptsitz:** Goppingen
- **Twitter:** @TeamViewer  
48,070 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19ecae1c1749b1b5b63060d84138c5e550a373f67a37dee81701b6d78c4fc845&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3479536%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,769 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software-Ingenieur, IT-Manager
- **Top Industries:** Informationstechnologie und Dienstleistungen, Computersoftware
- **Company Size:** 41% Small, 34% Medium

#### What Do G2 Reviewers Say About TeamViewer?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer genießen die **Benutzerfreundlichkeit** von TeamViewer und schätzen seine flexible Oberfläche und zugänglichen Funktionen für die Zusammenarbeit.
- Benutzer schätzen die **Benutzerfreundlichkeit** und die zuverlässigen Verbindungen, die TeamViewer bietet, wodurch der Fernzugriff nahtlos und effektiv wird.
- Benutzer schätzen die **Benutzerfreundlichkeit** von TeamViewer für zuverlässigen Fernzugriff und nahtlosen technischen Support.
- Benutzer schätzen den **einfachen Zugriff** von TeamViewer, der nahtlose Kontrolle und Unterstützung über alle Geräte hinweg ermöglicht.
- Benutzer finden die **Fernzugriffsfunktionen** von TeamViewer für virtuelle Meetings und nahtlose Zusammenarbeit ohne Plattformbeschränkungen von unschätzbarem Wert.

##### Cons

- Benutzer haben oft **Verbindungsprobleme** mit TeamViewer, was zu Frustrationen bei der Aufrechterhaltung stabiler Verbindungen während der Nutzung führt.
- Benutzer erleben **Verbindungsprobleme** mit TeamViewer, was zu Schwierigkeiten bei Verbindungen führt und die Leistung beeinträchtigt.
- Benutzer finden die Preisgestaltung von TeamViewer **ziemlich hoch** , insbesondere im Vergleich zu den Angeboten der Konkurrenz.
- Benutzer erleben oft **langsame Leistung** während der Bildschirmfreigabe, insbesondere bei schwachen Internetverbindungen, die die Benutzerfreundlichkeit beeinträchtigen.
- Benutzer finden **Fernzugriffsprobleme** mit TeamViewer frustrierend und kämpfen oft mit der Konnektivität und verwirrenden Bedienfeldern.

#### What Are Recent G2 Reviews of TeamViewer?

**["Großartige Software für die Fernverbindung"](https://www.g2.com/de/survey_responses/teamviewer-review-6713136)**

**Rating:** 5.0/5.0 stars

_— Haritha C._

[Read full review](https://www.g2.com/de/survey_responses/teamviewer-review-6713136)

**["Unterstützen Sie meine Kunden aus der Ferne"](https://www.g2.com/de/survey_responses/teamviewer-review-4988600)**

**Rating:** 4.5/5.0 stars

_— Fadi K._

[Read full review](https://www.g2.com/de/survey_responses/teamviewer-review-4988600)

#### What Are G2 Users Discussing About TeamViewer?

- [Was sind die einzigartigen Vorteile der Nutzung von TeamViewer Remote für Fernzugriff und Support?](https://www.g2.com/de/discussions/what-are-the-unique-benefits-of-using-teamviewer-remote-for-remote-access-and-support) - 2 comments, 1 upvote
- [Wie wird TeamViewer Remote eingesetzt, um die betriebliche Effizienz und das Benutzererlebnis in seinem spezifischen Bereich zu verbessern?](https://www.g2.com/de/discussions/how-is-teamviewer-remote-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment
- [Wofür wird TeamViewer verwendet?](https://www.g2.com/de/discussions/what-is-teamviewer-used-for) - 2 comments
- [Verwenden Hacker TeamViewer?](https://www.g2.com/de/discussions/teamviewer-do-hackers-use-teamviewer) - 2 comments
- [What is TeamViewer tensor?](https://www.g2.com/de/discussions/teamviewer-engage-what-is-teamviewer-tensor)

### [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews)

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.

**Average Rating:** 4.7/5.0

**Total Reviews:** 699

#### How Do G2 Users Rate Zoho Assist?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Usage Information:** 8.9/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.2/10 (Category avg: 9.1/10)
- **Device Management:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Zoho Assist?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** Owner, IT Manager
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 70% Small, 23% Medium

#### What Do G2 Reviewers Say About Zoho Assist?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Zoho Assist to be extremely **user-friendly** , making it easy to set up, manage, and interact.
- Users value the **ease of use** in Zoho Assist, making remote access straightforward and efficient.
- Users appreciate the **speed and ease of use** of Zoho Assist, making remote support seamless and effective.
- Users find **Zoho Assist's easy setup** essential for seamless remote support, enhancing efficiency and satisfaction.
- Users commend the **reliability** of Zoho Assist, highlighting its easy setup and seamless connection quality.

##### Cons

- Users often face **remote access issues** with connection difficulties and inconvenient screen displays affecting usability.
- Users find the **feature limitations** of Zoho Assist frustrating, especially when advanced tools require additional purchases.
- Users often face **connection issues** with Zoho Assist, making remote access frustrating and difficult at times.
- Users find the **interface cluttered and confusing** , creating a steep learning curve for new users navigating the software.
- Users feel that the **expensive pricing** of Zoho Assist limits access to features, impacting its overall appeal.

#### What Are Recent G2 Reviews of Zoho Assist?

**["Fast, Affordable, Secure and Versatile Unattended Access with Zoho"](https://www.g2.com/survey_responses/zoho-assist-review-13234782)**

**Rating:** 5.0/5.0 stars

_— patan b._

[Read full review](https://www.g2.com/survey_responses/zoho-assist-review-13234782)

**["Zoho Assist: Easy Installation, Fast Performance, and Proactive Support"](https://www.g2.com/survey_responses/zoho-assist-review-13172368)**

**Rating:** 5.0/5.0 stars

_— John N._

[Read full review](https://www.g2.com/survey_responses/zoho-assist-review-13172368)

#### What Are G2 Users Discussing About Zoho Assist?

- [What is Zoho Assist used for?](https://www.g2.com/discussions/what-is-zoho-assist-used-for) - 1 comment
- [How much does Zoho Assist cost?](https://www.g2.com/discussions/how-much-does-zoho-assist-cost)
- [How secure is Zoho Assist?](https://www.g2.com/discussions/how-secure-is-zoho-assist)
- [Is Zoho Assist free?](https://www.g2.com/discussions/is-zoho-assist-free)
- [How does Zoho Assist work?](https://www.g2.com/discussions/how-does-zoho-assist-work)

### [Action1](https://www.g2.com/products/action1/reviews)

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.

**Average Rating:** 4.9/5.0

**Total Reviews:** 1,167

#### How Do G2 Users Rate Action1?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Usage Information:** 8.6/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.2/10 (Category avg: 9.1/10)
- **Device Management:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Action1?

- **Seller:** [Action1](https://www.g2.com/sellers/action1)
- **Company Website:** www.action1.com
- **Year Founded:** 2018
- **HQ Location:** Houston, Texas
- **Twitter:** @Action1corp  
609 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9793a25f681d4d03808846f2ea78788c98d9d75f0c5f4af459cb0888efca42b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faction1%2F&secure%5Burl_type%5D=linkedin_company_website)  
124 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, System Administrator
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 56% Medium, 37% Small

#### What Do G2 Reviewers Say About Action1?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Action1 extremely easy to set up and **effortless to manage** , streamlining IT responsibilities with efficiency.
- Users commend Action1's **effective patch management** , appreciating its reliability, ease of use, and comprehensive features for MSPs.
- Users find Action1's **easy setup** and configuration process incredibly user-friendly, streamlining device management effortlessly.
- Users appreciate the **automated software deployment** capabilities of Action1, making server management effortless and efficient.
- Users highly value the **automation capabilities** of Action1, which streamline server updates and software deployment efficiently.

##### Cons

- Users note a significant **absence of a Linux agent** , limiting functionality for users on that platform.
- Users find the **remote access issues** to be a drawback, noting slow connections and room for feature enhancements.
- Users note **feature limitations** in Action1, particularly with customizations and missing functionalities, affecting overall satisfaction.
- Users find that the **reporting and logging features need improvement** , impacting usability and overall effectiveness.
- Users note that **report creation and logging readability** need improvement for a better overall experience with Action1.

#### What Are Recent G2 Reviews of Action1?

**["Action1 Makes Third-Party Patching and Remote Support Effortless for MSPs"](https://www.g2.com/survey_responses/action1-review-13218996)**

**Rating:** 5.0/5.0 stars

_— Alex A._

[Read full review](https://www.g2.com/survey_responses/action1-review-13218996)

**["Great Platform and easy to use."](https://www.g2.com/survey_responses/action1-review-10908416)**

**Rating:** 5.0/5.0 stars

_— Lowell A._

[Read full review](https://www.g2.com/survey_responses/action1-review-10908416)

#### What Are G2 Users Discussing About Action1?

- [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) - 1 comment
- [What is Action1 RMM used for?](https://www.g2.com/discussions/what-is-action1-rmm-used-for) - 1 comment

### [Microsoft Quick Assist](https://www.g2.com/products/microsoft-quick-assist/reviews)

Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.

**Average Rating:** 4.4/5.0

**Total Reviews:** 31

#### How Do G2 Users Rate Microsoft Quick Assist?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Usage Information:** 9.5/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.6/10 (Category avg: 9.1/10)
- **Device Management:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Microsoft Quick Assist?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 41% Small, 32% Large

#### What Do G2 Reviewers Say About Microsoft Quick Assist?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Microsoft Quick Assist, making remote support quick and straightforward.
- Users value the **easy setup** of Microsoft Quick Assist, appreciating its seamless integration within Windows for quick access.
- Users value the **quick and easy remote support** provided by MS Quick Assist, enhancing convenience without extra software.

#### What Are Recent G2 Reviews of Microsoft Quick Assist?

**["Quick Assist Makes Remote Support Effortless in Windows 10 & 11"](https://www.g2.com/survey_responses/microsoft-quick-assist-review-13164493)**

**Rating:** 5.0/5.0 stars

_— Dheeraj S._

[Read full review](https://www.g2.com/survey_responses/microsoft-quick-assist-review-13164493)

**["Quick Assist Delivers Fast, Zero-Friction Remote Support"](https://www.g2.com/survey_responses/microsoft-quick-assist-review-13208274)**

**Rating:** 5.0/5.0 stars

_— Prateek T._

[Read full review](https://www.g2.com/survey_responses/microsoft-quick-assist-review-13208274)

#### What Are G2 Users Discussing About Microsoft Quick Assist?

- [Can anyone use Microsoft Quick Assist?](https://www.g2.com/discussions/can-anyone-use-microsoft-quick-assist)
- [Can Quick Assist transfer files?](https://www.g2.com/discussions/can-quick-assist-transfer-files)
- [What is the difference between Quick Assist and Remote Assistance?](https://www.g2.com/discussions/what-is-the-difference-between-quick-assist-and-remote-assistance)
- [How do you use Microsoft Quick Assist?](https://www.g2.com/discussions/how-do-you-use-microsoft-quick-assist)

### [Chrome Remote Desktop](https://www.g2.com/products/chrome-remote-desktop/reviews)

The easy way to remotely connect with your home or work computer, or share your screen with others.

**Average Rating:** 4.2/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate Chrome Remote Desktop?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Usage Information:** 8.8/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 8.2/10 (Category avg: 9.1/10)
- **Device Management:** 8.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Chrome Remote Desktop?

- **Seller:** [Google](https://www.g2.com/sellers/google)
- **Year Founded:** 1998
- **HQ Location:** Mountain View, CA
- **Twitter:** @google  
31,899,995 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe4a5936665c9702418dd53c477fef5a7baea08078bb117ed67e966fc581b9ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1441%2F&secure%5Burl_type%5D=linkedin_company_website)  
341,888 employees on LinkedIn®
- **Ownership:** NASDAQ:GOOG

#### Who Uses This Product?

- **Top Industries:** Computer & Network Security, Information Technology and Services
- **Company Size:** 53% Small, 30% Medium

#### What Do G2 Reviewers Say About Chrome Remote Desktop?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Chrome Remote Desktop, finding it simple to log in and access anywhere.
- Users appreciate the **easy setup** of Chrome Remote Desktop, finding it effortless to connect and manage devices.
- Users love the **ease of access** with Chrome Remote Desktop, finding it convenient and user-friendly from any location.
- Users appreciate the **effortless simplicity** of connecting to devices, making setup quick and hassle-free.

##### Cons

- Users lament the **lack of chat capability** in Chrome Remote Desktop, hindering communication during remote sessions.
- Users struggle with **remote access issues** , particularly in printing files to local printers and lacking chat support.

#### What Are Recent G2 Reviews of Chrome Remote Desktop?

**["Effortless Remote Control"](https://www.g2.com/survey_responses/chrome-remote-desktop-review-12604558)**

**Rating:** 5.0/5.0 stars

_— Verified User in Farming_

[Read full review](https://www.g2.com/survey_responses/chrome-remote-desktop-review-12604558)

**["Chrome Remote desktop review, No Third-Party Apps Needed"](https://www.g2.com/survey_responses/chrome-remote-desktop-review-12481719)**

**Rating:** 4.0/5.0 stars

_— Vivek S._

[Read full review](https://www.g2.com/survey_responses/chrome-remote-desktop-review-12481719)

#### What Are G2 Users Discussing About Chrome Remote Desktop?

- [What is Chrome Remote Desktop used for?](https://www.g2.com/discussions/what-is-chrome-remote-desktop-used-for)
- [What is Percepio?](https://www.g2.com/discussions/what-is-percepio)
- [How do I use Chrome Remote Desktop?](https://www.g2.com/discussions/how-do-i-use-chrome-remote-desktop)
- [Is Chrome Remote Desktop secure?](https://www.g2.com/discussions/is-chrome-remote-desktop-secure)
- [What can Chrome Remote Desktop do?](https://www.g2.com/discussions/what-can-chrome-remote-desktop-do) - 1 comment

### [RemotePC](https://www.g2.com/products/remotepc/reviews)

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose. RemotePC lets you access your remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises

**Average Rating:** 4.7/5.0

**Total Reviews:** 665

#### How Do G2 Users Rate RemotePC?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Usage Information:** 8.9/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.4/10 (Category avg: 9.1/10)
- **Device Management:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind RemotePC?

- **Seller:** [IDrive](https://www.g2.com/sellers/idrive)
- **Year Founded:** 2007
- **HQ Location:** Calabasas, CA
- **Twitter:** @IDriveBackup  
17,846 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b55dc1c7e6073ed1925a8b3200d25a9ce81141631f72e583c613d501557f75ca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1498880%2F&secure%5Burl_type%5D=linkedin_company_website)  
134 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Accounting, Information Technology and Services
- **Company Size:** 84% Small, 7% Medium

#### What Do G2 Reviewers Say About RemotePC?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of setup** of RemotePC, enjoying seamless access and hassle-free remote work solutions.
- Users love the **easy setup** of RemotePC, enabling quick remote access and hassle-free user management.
- Users praise RemotePC for its **easy access** , providing fast and intuitive remote connectivity from any device.
- Users appreciate **RemotePC's affordability** , finding it ideal for non-technical users and small businesses seeking cost-effective solutions.
- Users value the **seamless remote access** capabilities of RemotePC, enabling hassle-free work-from-home experiences.

##### Cons

- Users experience **slow performance** with RemotePC, including lag and syncing issues affecting real-time interactions.
- Users experience **remote access issues** , including disconnections and login problems in certain regions like China.
- Users experience **fuzzy screen resolution** with RemotePC, which can disrupt real-time interactions and control during use.
- Users occasionally experience **connection issues** that result in disconnections and lag during remote sessions.
- Users report **delay issues** with RemotePC, experiencing lag that disrupts real-time interactions and performance consistency.

#### What Are Recent G2 Reviews of RemotePC?

**["RemotePC: Fast, Easy Remote Access That Boosts Productivity at an Affordable Price"](https://www.g2.com/survey_responses/remotepc-review-12935492)**

**Rating:** 4.0/5.0 stars

_— Lofty Community Media I._

[Read full review](https://www.g2.com/survey_responses/remotepc-review-12935492)

**["Great Value and Lightning-Fast Support"](https://www.g2.com/survey_responses/remotepc-review-13102776)**

**Rating:** 5.0/5.0 stars

_— Brett N._

[Read full review](https://www.g2.com/survey_responses/remotepc-review-13102776)

#### What Are G2 Users Discussing About RemotePC?

- [What is RemotePC used for?](https://www.g2.com/discussions/what-is-remotepc-used-for)
- [Is RemotePC any good?](https://www.g2.com/discussions/is-remotepc-any-good) - 2 comments
- [How do I add RemotePC to my computer?](https://www.g2.com/discussions/how-do-i-add-remotepc-to-my-computer) - 4 comments
- [What is a good remote desktop software?](https://www.g2.com/discussions/what-is-a-good-remote-desktop-software) - 2 comments
- [What does remote PC do?](https://www.g2.com/discussions/what-does-remote-pc-do) - 4 comments

### [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews)

Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivity features, users get seamless access to files and applications, while enabling IT administrators to centrally deploy and control permissions, ensuring both efficiency and security. Key features include: File Transfer Remote Reboot Remote Print Multi-to-Multi Monitor User role and access management Chat (in-session and outside-session) Share screen via weblink Remote reboot and Wake-on-LAN Session recording Two users in one computer Remote stylus USB device redirection Mic passthrough Ultra high-quality audio (256k or 384k) YUV 4:4:4 (Better color accuracy) SSO Integration Granular Permissions and Scheduled Access Android/IoT Unattended Access APIs, IP Whitelist, Connector

**Average Rating:** 4.8/5.0

**Total Reviews:** 512

#### How Do G2 Users Rate Splashtop Remote Access?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Usage Information:** 9.0/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.5/10 (Category avg: 9.1/10)
- **Device Management:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Splashtop Remote Access?

- **Seller:** [Splashtop Inc.](https://www.g2.com/sellers/splashtop-inc)
- **Company Website:** www.splashtop.com
- **Year Founded:** 2006
- **HQ Location:** Cupertino, CA
- **Twitter:** @splashtop  
5,216 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a42e535944fbf3b5bef3f7abc1304e4e8cd5d2619b6979f332b3ef1460197940&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1944335%2F&secure%5Burl_type%5D=linkedin_company_website)  
353 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Accounting, Information Technology and Services
- **Company Size:** 81% Small, 15% Medium

#### What Do G2 Reviewers Say About Splashtop Remote Access?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Splashtop, making it perfect for customer support and novice users alike.
- Users value the **easy setup** of Splashtop Remote Access, making it a seamless choice for efficient remote access.
- Users value the **convenient remote access** of Splashtop, enabling easy connection to their office from anywhere.
- Users love the **easy access** to their PCs anywhere, allowing efficient remote assistance and productivity.
- Users highlight the **efficiency of remote support** , enabling seamless assistance and saving valuable time across the organization.

##### Cons

- Users face **remote access issues** due to tedious user management and dependency on stable internet connections, impacting performance.
- Users experience **connection issues** with Splashtop, facing lag and dropped sessions due to unstable internet quality.
- Users face **feature limitations** with unattended access and compatibility issues, affecting their overall experience with Splashtop.
- Users find Splashtop Remote Access **not user-friendly** , citing confusing plans and intrusive update prompts disrupting their experience.
- Users experience **slow performance** with Splashtop, facing lag and disconnections during remote access sessions.

#### What Are Recent G2 Reviews of Splashtop Remote Access?

**["Secure, Easy Remote Access to Work Machines from Anywhere"](https://www.g2.com/survey_responses/splashtop-remote-access-review-12442892)**

**Rating:** 5.0/5.0 stars

_— Josh G._

[Read full review](https://www.g2.com/survey_responses/splashtop-remote-access-review-12442892)

**["Splashtop: Simple Setup, Top-Notch Performance, and Strong Security"](https://www.g2.com/survey_responses/splashtop-remote-access-review-12523589)**

**Rating:** 4.5/5.0 stars

_— Luca I._

[Read full review](https://www.g2.com/survey_responses/splashtop-remote-access-review-12523589)

#### What Are G2 Users Discussing About Splashtop Remote Access?

- [What is Splashtop Business Access used for?](https://www.g2.com/discussions/what-is-splashtop-business-access-used-for)
- [Is Splashtop secure?](https://www.g2.com/discussions/is-splashtop-secure)
- [What protocol does Splashtop use?](https://www.g2.com/discussions/what-protocol-does-splashtop-use)
- [What does the Splashtop app do?](https://www.g2.com/discussions/what-does-the-splashtop-app-do) - 1 comment
- [How does splashtop business work?](https://www.g2.com/discussions/how-does-splashtop-business-work) - 1 comment

### [ScreenConnect](https://www.g2.com/products/screenconnect/reviews)

ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.

**Average Rating:** 4.7/5.0

**Total Reviews:** 479

#### How Do G2 Users Rate ScreenConnect?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Usage Information:** 8.9/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.5/10 (Category avg: 9.1/10)
- **Device Management:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind ScreenConnect?

- **Seller:** [ConnectWise](https://www.g2.com/sellers/connectwise)
- **Company Website:** www.connectwise.com
- **Year Founded:** 1982
- **HQ Location:** Tampa, FL
- **Twitter:** @ConnectWise  
14,926 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=825d5a968a56320f556cad3f9dfc8c57c880640eedc7d064eddf33e0f8d1e867&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F48576%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,401 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, IT Manager
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 67% Small, 31% Medium

#### What Do G2 Reviewers Say About ScreenConnect?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **reliability** of ScreenConnect, praising its stable and quick connections for remote access.
- Users appreciate the **accurate remote support** provided by ScreenConnect, ensuring smooth functionality and reliable service.
- Users value the **blazing-fast connection speed** of ScreenConnect, enhancing their remote work experience with minimal latency.
- Users find ScreenConnect's **ease of use** invaluable for quick remote support, enhancing efficiency and user satisfaction.
- Users find **easy communication** with ScreenConnect allows quick, reliable remote support and enhances user collaboration.

##### Cons

- Users feel that ScreenConnect's pricing model is **too expensive** , particularly for smaller teams and limited budgets.
- Users often face **remote access issues** , including poor support availability and excessive connection steps for security.
- Users face challenges due to **internet dependency** , limiting accessibility in certain locations.
- Users express concerns about **security vulnerabilities** in ScreenConnect, particularly following a significant incident affecting their server.
- Users highlight **security issues** with ScreenConnect, including incidents that raise concerns about login safety and system vulnerability.

#### What Are Recent G2 Reviews of ScreenConnect?

**["Secure, Seamless Unattended Access with ScreenConnect and NinjaOne Integration"](https://www.g2.com/survey_responses/screenconnect-review-12676760)**

**Rating:** 5.0/5.0 stars

_— Steve S._

[Read full review](https://www.g2.com/survey_responses/screenconnect-review-12676760)

**["ScreenConnect: Lightning-Fast Remote Support with Powerful Admin Tools"](https://www.g2.com/survey_responses/screenconnect-review-13111682)**

**Rating:** 5.0/5.0 stars

_— Cristhian Camilo C._

[Read full review](https://www.g2.com/survey_responses/screenconnect-review-13111682)

#### What Are G2 Users Discussing About ScreenConnect?

- [What is ConnectWise Control used for?](https://www.g2.com/discussions/what-is-connectwise-control-used-for)
- [Is ConnectWise control Safe?](https://www.g2.com/discussions/is-connectwise-control-safe)
- [How do I disable ConnectWise control?](https://www.g2.com/discussions/how-do-i-disable-connectwise-control)
- [Is ConnectWise control free?](https://www.g2.com/discussions/is-connectwise-control-free)
- [What does ConnectWise control do?](https://www.g2.com/discussions/what-does-connectwise-control-do) - 1 comment

### [Remote Desktop Services](https://www.g2.com/products/remote-desktop-services/reviews)

Remote Desktop Services (RDS) is a Microsoft technology that enables users to access and control Windows-based applications and desktops remotely over a network connection. This service allows multiple users to work on the same system simultaneously, providing a centralized computing environment that enhances resource management and security. Key Features and Functionality: - Remote Desktop Access: Users can connect to their desktops or applications from virtually any device, including PCs, tablets, and smartphones, facilitating flexible work environments. - Session Virtualization: Multiple users can run applications on a single server, each in their own isolated session, optimizing resource utilization. - RemoteApp Programs: Applications can be delivered seamlessly to users' devices, appearing as if they are running locally, enhancing user experience. - Secure Connections: RDS employs encryption and authentication protocols to ensure secure data transmission and protect against unauthorized access. - Load Balancing: Distributes user sessions across multiple servers to maintain performance and reliability. - Integration with Active Directory: Simplifies user management and access control by leveraging existing directory services. Primary Value and Solutions Provided: Remote Desktop Services addresses the need for businesses to provide employees with secure, remote access to applications and desktops, regardless of their location. By centralizing computing resources, RDS reduces hardware costs, simplifies IT management, and enhances data security. It supports remote work initiatives, enables efficient resource utilization, and ensures that users have consistent access to the tools they need to perform their tasks effectively.

**Average Rating:** 4.5/5.0

**Total Reviews:** 140

#### How Do G2 Users Rate Remote Desktop Services?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Usage Information:** 8.9/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.0/10 (Category avg: 9.1/10)
- **Device Management:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Remote Desktop Services?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 35% Medium, 34% Large

#### What Do G2 Reviewers Say About Remote Desktop Services?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **easy setup** of Remote Desktop Services, highlighting its user-friendly interface for seamless configuration.
- Users appreciate the **user-friendly interface** of Remote Desktop Services, making setup straightforward and accessible.

#### What Are Recent G2 Reviews of Remote Desktop Services?

**["Easy Remote Connectivity and Control with Remote Desktop Services"](https://www.g2.com/survey_responses/remote-desktop-services-review-12976096)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/remote-desktop-services-review-12976096)

**["UP Cloud better platform for your IT needs"](https://www.g2.com/survey_responses/remote-desktop-services-review-11242095)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer & Network Security_

[Read full review](https://www.g2.com/survey_responses/remote-desktop-services-review-11242095)

#### What Are G2 Users Discussing About Remote Desktop Services?

- [What is Remote Desktop Services used for?](https://www.g2.com/discussions/remote-desktop-services-what-is-remote-desktop-services-used-for)
- [What are some benefits of using the Remote Desktop Connection?](https://www.g2.com/discussions/what-are-some-benefits-of-using-the-remote-desktop-connection)
- [What is a good remote desktop software?](https://www.g2.com/discussions/remote-desktop-services-what-is-a-good-remote-desktop-software)
- [What is Remote Desktop Services role?](https://www.g2.com/discussions/what-is-remote-desktop-services-role)
- [What services enable remote desktop?](https://www.g2.com/discussions/what-services-enable-remote-desktop)

### [Azure Bastion](https://www.g2.com/de/products/azure-bastion/reviews)

Azure Bastion ist eine vollständig verwaltete Plattform als Dienst (PaaS), die sicheren und nahtlosen Zugriff auf virtuelle Maschinen (VMs) über das Remote Desktop Protocol (RDP) und Secure Shell (SSH) bietet, ohne sie öffentlichen IP-Adressen auszusetzen. Durch die Bereitstellung von Azure Bastion innerhalb Ihres virtuellen Netzwerks können Sie direkt über das Azure-Portal oder über native RDP/SSH-Clients auf Ihre VMs zugreifen, was die Sicherheit erhöht und die Verwaltung des Fernzugriffs vereinfacht. Hauptmerkmale und Funktionalität: - Agentenloser Zugriff: Verbinden Sie sich mit Ihren VMs, ohne zusätzliche Agenten oder Client-Software zu benötigen, was einen schlanken und effizienten Zugriffsprozess ermöglicht. - Integrierte Plattform: Azure Bastion eliminiert die Notwendigkeit, Jump-Server manuell bereitzustellen und zu verwalten, und bietet eine vollständig integrierte Lösung, die die Bereitstellung und Verwaltung vereinfacht. - Skalierbarkeit: Mit den Azure Bastion Standard- und Premium-SKUs können Sie zusätzliche gleichzeitige RDP- und SSH-Verbindungen verwalten, um den wachsenden Anforderungen Ihrer Organisation gerecht zu werden. - Sitzungsaufzeichnung: Azure Bastion Premium bietet grafische Sitzungsaufzeichnungsfunktionen, die die Überwachung und Prüfung von VM-Sitzungen ermöglichen, um die Sicherheit und Compliance zu verbessern. - Private-Only-Bereitstellung: Die Premium-SKU unterstützt die Bereitstellung nur über private Endpunkte, was den Zugriff auf Azure Bastion über einen privaten Endpunkt ermöglicht und den Zugriff auf Ihre VMs weiter sichert. Primärer Wert und gelöstes Problem: Azure Bastion adressiert das kritische Bedürfnis nach sicherem Fernzugriff auf VMs, indem es die Exposition von RDP- und SSH-Ports gegenüber dem öffentlichen Internet eliminiert. Dieser Ansatz reduziert das Risiko von Cyberbedrohungen wie Port-Scanning und Brute-Force-Angriffen erheblich. Durch die Bereitstellung einer verwalteten, skalierbaren und agentenlosen Lösung vereinfacht Azure Bastion den Prozess der Verbindung zu VMs, verbessert die Sicherheitslage und stellt die Einhaltung von Organisationsrichtlinien sicher, während gleichzeitig der betriebliche Aufwand für die Verwaltung von Jump-Servern oder Bastion-Hosts reduziert wird.

**Average Rating:** 4.5/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Azure Bastion?

- **War the product ein guter Geschäftspartner?:** 8.3/10 (Category avg: 9.0/10)
- **Nutzungshinweise:** 9.3/10 (Category avg: 8.7/10)
- **Fernzugriff/-steuerung:** 9.2/10 (Category avg: 9.1/10)
- **Geräteverwaltung:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Azure Bastion?

- **Verkäufer:** [Microsoft](https://www.g2.com/de/sellers/microsoft)
- **Gründungsjahr:** 1975
- **Hauptsitz:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 Mitarbeiter\*innen auf LinkedIn®
- **Eigentum:** MSFT

#### Who Uses This Product?

- **Company Size:** 38% Large, 38% Medium

#### What Do G2 Reviewers Say About Azure Bastion?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen die **Benutzerfreundlichkeit** von Azure Bastion und genießen direkte Verbindungen zu VMs ohne zusätzliche Konfigurationsprobleme.
- Benutzer schätzen die **verbesserte Sicherheit** von Azure Bastion und schätzen den direkten Zugriff ohne öffentliche IPs oder VPNs.
- Benutzer schätzen die **Zeitersparnis** von Azure Bastion, da es sichere Verbindungen zu virtuellen Maschinen vereinfacht.

##### Cons

- Benutzer finden Azure Bastion im Vergleich zu anderen Fernzugriffslösungen **teuer** , insbesondere für kleinere Setups.

#### What Are Recent G2 Reviews of Azure Bastion?

**["Sicherer, müheloser VM-Zugriff direkt über das Azure-Portal"](https://www.g2.com/de/survey_responses/azure-bastion-review-12068608)**

**Rating:** 4.5/5.0 stars

_— Daniel H._

[Read full review](https://www.g2.com/de/survey_responses/azure-bastion-review-12068608)

**["Sichere Möglichkeit, sich mit SSH oder RDP mit Ihren VM(s) mit MFA zu verbinden."](https://www.g2.com/de/survey_responses/azure-bastion-review-7519023)**

**Rating:** 5.0/5.0 stars

_— Andre B._

[Read full review](https://www.g2.com/de/survey_responses/azure-bastion-review-7519023)

#### What Are G2 Users Discussing About Azure Bastion?

- [Wofür wird Azure Bastion verwendet?](https://www.g2.com/de/discussions/what-is-azure-bastion-used-for)

### [AnyDesk](https://www.g2.com/products/anydesk/reviews)

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from large corporations and government institutions to research facilities, small enterprises, and personal users, connecting devices around the globe. Founded in Stuttgart, Germany, in 2014, AnyDesk has reached 500 million downloads and over 100.000 customers worldwide. With offices in Berlin, Clearwater (US), Shanghai, and Hong Kong, AnyDesk is taking a leap forward from Start-up to Scale-Up and expands its business globally continuing its rapid growth. Unparalleled speed, extraordinary ease of use, and highest security standards are our strong suit. AnyDesk offers advanced customization options enabling users to adapt the software to their individual needs. It empowers IT experts, leaders, and novices alike to maximize their efficiency and achieve their goals.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,082

#### How Do G2 Users Rate AnyDesk?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10)
- **Usage Information:** 9.0/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.2/10 (Category avg: 9.1/10)
- **Device Management:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind AnyDesk?

- **Seller:** [AnyDesk Software GmbH](https://www.g2.com/sellers/anydesk-software-gmbh)
- **Year Founded:** 2014
- **HQ Location:** Stuttgart
- **Twitter:** @anydesk  
7,883 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=95bf2e1d70e21f8b3de136cca62fc95e93d28ad19b1509656dbaad20e1509c88&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8494083%2F&secure%5Burl_type%5D=linkedin_company_website)  
356 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Software Developer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 44% Small, 43% Medium

#### What Do G2 Reviewers Say About AnyDesk?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of AnyDesk, enabling quick and efficient remote connections for technical support.
- Users appreciate the **remote access capabilities** of AnyDesk, enabling seamless control and collaboration from anywhere.
- Users appreciate the **s seamless remote support** of AnyDesk, enabling smooth access and excellent IT management features.
- Users appreciate the **easy access** of AnyDesk, enjoying seamless connectivity even with slower internet connections.
- Users love the **easy setup** of AnyDesk, allowing for quick connections and efficient technical support.

##### Cons

- Users often face **connection issues** with AnyDesk, including slow speeds and random disconnections, leading to frustration.
- Users face **remote access issues** with AnyDesk, including connection timeouts and unreliable clipboard file transfers.
- Users often face **slow performance** with AnyDesk, particularly during connections and when internet speed is low.
- Users experience **slow connectivity** issues, especially with network restrictions, affecting the overall performance of AnyDesk.
- Users often experience **delay issues** with AnyDesk, particularly with connectivity and slow response times.

#### What Are Recent G2 Reviews of AnyDesk?

**["Smooth, Responsive Remote Access with Quick Setup and Cross-Platform Support"](https://www.g2.com/survey_responses/anydesk-review-12933340)**

**Rating:** 4.5/5.0 stars

_— Sunil B._

[Read full review](https://www.g2.com/survey_responses/anydesk-review-12933340)

**["Fast, lightweight remote access that just works for day-to-day client support"](https://www.g2.com/survey_responses/anydesk-review-13194582)**

**Rating:** 4.5/5.0 stars

_— Abhijith J._

[Read full review](https://www.g2.com/survey_responses/anydesk-review-13194582)

#### What Are G2 Users Discussing About AnyDesk?

- [What is AnyDesk used for?](https://www.g2.com/discussions/what-is-anydesk-used-for) - 2 comments, 1 upvote
- [How long can I use AnyDesk for free?](https://www.g2.com/discussions/how-long-can-i-use-anydesk-for-free) - 2 comments, 1 upvote
- [Is AnyDesk really free?](https://www.g2.com/discussions/is-anydesk-really-free) - 7 comments
- [Is AnyDesk software safe?](https://www.g2.com/discussions/is-anydesk-software-safe) - 1 comment
- [What does AnyDesk software do?](https://www.g2.com/discussions/what-does-anydesk-software-do) - 1 comment

### [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews)

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting. Organizations in all vertical markets around the globe use Remote Support to deliver superior support services and reduce threats to valuable data and systems. BeyondTrust is privately held and headquartered in Atlanta, GA with offices and channel partners around the world. Connect with BeyondTrust at www.beyondtrust.com, the BeyondTrust Blog, or on Facebook, Twitter and LinkedIn. Get a Free Trial: https://www.beyondtrust.com/remote-support/trial Watch a Demo: https://www.beyondtrust.com/demos Learn more about BeyondTrust Remote Support: https://www.beyondtrust.com/products/remote-support

**Average Rating:** 4.7/5.0

**Total Reviews:** 386

#### How Do G2 Users Rate BeyondTrust Remote Support?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Usage Information:** 9.0/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.3/10 (Category avg: 9.1/10)
- **Device Management:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind BeyondTrust Remote Support?

- **Seller:** [BeyondTrust](https://www.g2.com/sellers/beyondtrust)
- **Company Website:** www.beyondtrust.com
- **Year Founded:** 1985
- **HQ Location:** Johns Creek, GA
- **Twitter:** @BeyondTrust  
14,335 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a53d6389432c932982dffb9b3e388e8999c17b298461d6046c255530ea1f88be&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F294396%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,707 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, System Administrator
- **Top Industries:** Information Technology and Services, Higher Education
- **Company Size:** 46% Large, 36% Medium

#### What Do G2 Reviewers Say About BeyondTrust Remote Support?

_AI-generated summary from verified user reviews_

##### Pros

- Users find BeyondTrust Remote Support exceptionally **easy to use** , making implementation and support seamless and efficient.
- Users value the **easy and quick remote access** provided by BeyondTrust, enhancing support for remote users effectively.
- Users appreciate the **ease of use and quick remote access** provided by BeyondTrust Remote Support, enhancing productivity.
- Users value the **reliability** of BeyondTrust Remote Support, appreciating its quick, secure, and hassle-free connections for effective solutions.
- Users appreciate the **comprehensive security framework** of BeyondTrust, ensuring safe and efficient remote support sessions.

##### Cons

- Users note the **high price** of BeyondTrust Remote Support as a significant concern affecting its overall value.
- Users express concern over **high pricing** , which can be challenging for smaller organizations with limited budgets.
- Users struggle with the **initial complexity** of BeyondTrust, requiring time and training to navigate its features effectively.
- Users often struggle with the **initial complexity and learning curve** , requiring time and training to master BeyondTrust.
- Users report **remote access issues** that hinder connectivity and require frequent manual administration for appliance updates.

#### What Are Recent G2 Reviews of BeyondTrust Remote Support?

**["Robust Security and Seamless Cross-Platform Remote Support"](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12702001)**

**Rating:** 4.5/5.0 stars

_— Alejandro A._

[Read full review](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12702001)

**["Reliable secure access without the VPN headache"](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12497110)**

**Rating:** 4.5/5.0 stars

_— Carlos M._

[Read full review](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12497110)

#### What Are G2 Users Discussing About BeyondTrust Remote Support?

- [What is BeyondTrust Remote Support used for?](https://www.g2.com/discussions/what-is-beyondtrust-remote-support-used-for) - 2 comments
- [How do you use Bomgar remote support?](https://www.g2.com/discussions/how-do-you-use-bomgar-remote-support)
- [What is remote support software?](https://www.g2.com/discussions/what-is-remote-support-software)
- [What is Bomgar remote support?](https://www.g2.com/discussions/what-is-bomgar-remote-support)
- [What is BeyondTrust remote support?](https://www.g2.com/discussions/what-is-beyondtrust-remote-support) - 1 comment

### [Apple Remote Desktop](https://www.g2.com/products/apple-remote-desktop/reviews)

Apple Remote Desktop (ARD) is a comprehensive remote management software developed by Apple Inc., designed to facilitate the administration of Mac computers over a network. First introduced in 2002, ARD enables system administrators and educators to efficiently control, monitor, and manage multiple Mac systems from a central location. This tool is particularly beneficial in environments such as educational institutions and businesses, where managing numerous devices is essential. Key Features and Functionality: - Remote Control and Observation: Administrators can view and control the screens of remote Mac computers in real-time, allowing for immediate assistance and troubleshooting. - Software Distribution: ARD allows for the remote installation of software and updates across multiple systems simultaneously, streamlining the deployment process. - Asset Management: The software provides comprehensive hardware and software inventory reports, enabling administrators to keep track of system configurations and installed applications. - Task Automation: With support for Automator actions, ARD enables the automation of repetitive administrative tasks, enhancing efficiency. - Secure Communications: ARD employs AES 128-bit encryption to ensure secure communication between the administrator and client systems. - User Interaction Tools: Features such as real-time text chat and the "request attention" command facilitate direct communication between administrators and users. Primary Value and User Solutions: Apple Remote Desktop addresses the challenges associated with managing multiple Mac computers by providing a centralized platform for remote administration. It enhances productivity by allowing administrators to perform tasks such as software deployment, system monitoring, and troubleshooting without the need for physical presence. This capability is invaluable in educational settings, where teachers can monitor and assist students remotely, and in corporate environments, where IT professionals can maintain and support a large fleet of Macs efficiently. By automating routine tasks and offering robust reporting tools, ARD reduces administrative overhead and ensures that systems remain up-to-date and secure.

**Average Rating:** 4.3/5.0

**Total Reviews:** 53

#### How Do G2 Users Rate Apple Remote Desktop?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)
- **Usage Information:** 8.3/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.1/10 (Category avg: 9.1/10)
- **Device Management:** 7.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Apple Remote Desktop?

- **Seller:** [Apple](https://www.g2.com/sellers/apple)
- **Year Founded:** 1976
- **HQ Location:** Cupertino, CA
- **Twitter:** @Apple  
9,935,357 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1a7decfeea75a4dfc2a4de9fbc597b9cc98e1ac72d3991017b367fd8a38f156b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F162479%2F&secure%5Burl_type%5D=linkedin_company_website)  
187,339 employees on LinkedIn®
- **Ownership:** NASDAQ:AAPL

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 36% Small, 34% Large

#### What Do G2 Reviewers Say About Apple Remote Desktop?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Apple Remote Desktop to be **easy to use** , streamlining administration and device management tasks effectively.
- Users appreciate the **easy file transfer** capabilities, streamlining file copying and distribution across devices.

##### Cons

- Users face frequent **connection issues** with Apple Remote Desktop, hindering performance and limiting cross-platform support.
- Users find the **feature limitations** of Apple Remote Desktop frustrating, as it lacks updates and Windows connectivity.
- Users find **remote access issues** with Apple Remote Desktop due to a lack of updates and Windows connectivity problems.
- Users experience **slow performance** with Apple Remote Desktop, affecting connectivity and overall effectiveness with newer OS updates.

#### What Are Recent G2 Reviews of Apple Remote Desktop?

**["The Mac Remote Access!"](https://www.g2.com/survey_responses/apple-remote-desktop-review-10590098)**

**Rating:** 4.0/5.0 stars

_— Fernando F._

[Read full review](https://www.g2.com/survey_responses/apple-remote-desktop-review-10590098)

**["No need for any other screen sharing app"](https://www.g2.com/survey_responses/apple-remote-desktop-review-8576882)**

**Rating:** 5.0/5.0 stars

_— Verified User in Higher Education_

[Read full review](https://www.g2.com/survey_responses/apple-remote-desktop-review-8576882)

#### What Are G2 Users Discussing About Apple Remote Desktop?

- [What is Apple Remote Desktop used for?](https://www.g2.com/discussions/what-is-apple-remote-desktop-used-for) - 1 comment, 1 upvote
- [How do I get Apple Remote Desktop for free?](https://www.g2.com/discussions/how-do-i-get-apple-remote-desktop-for-free) - 1 comment
- [What is a good remote desktop software?](https://www.g2.com/discussions/apple-remote-desktop-what-is-a-good-remote-desktop-software)
- [How do I use Apple Remote Desktop?](https://www.g2.com/discussions/how-do-i-use-apple-remote-desktop)
- [Does Apple support Remote Desktop?](https://www.g2.com/discussions/does-apple-support-remote-desktop)

### [Citrix DaaS](https://www.g2.com/de/products/citrix-citrix-daas/reviews)

Citrix Virtual Apps und Desktops bietet die umfassendsten Desktop-as-a-Service (DaaS)- und VDI-Optionen, optimiert, um der heutigen flexiblen Belegschaft sichere, leistungsstarke Erlebnisse zu bieten. IT kann Windows-, Linux- und Web-Geschäftsanwendungen oder vollständige virtuelle Desktops bereitstellen, um ihre Umgebungen schnell und einfach zu skalieren. Bereitstellung aus jeder Cloud oder jedem Rechenzentrum, um globale Geschäftsanforderungen zu erfüllen.

**Average Rating:** 4.1/5.0

**Total Reviews:** 520

#### How Do G2 Users Rate Citrix DaaS?

- **War the product ein guter Geschäftspartner?:** 8.6/10 (Category avg: 9.0/10)
- **Nutzungshinweise:** 8.6/10 (Category avg: 8.7/10)
- **Fernzugriff/-steuerung:** 9.5/10 (Category avg: 9.1/10)
- **Geräteverwaltung:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Citrix DaaS?

- **Verkäufer:** [Citrix](https://www.g2.com/de/sellers/citrix)
- **Gründungsjahr:** 1989
- **Hauptsitz:** Fort Lauderdale, FL
- **Twitter:** @citrix  
197,812 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fbacd70afc6a57023f72c289cab21f89d344d36ff14ad8a4f7f08a4b624f4f51&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2641%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,232 Mitarbeiter\*innen auf LinkedIn®
- **Eigentum:** NASDAQ:CTXS

#### Who Uses This Product?

- **Who Uses This:** Analyst, Software-Ingenieur
- **Top Industries:** Informationstechnologie und Dienstleistungen, Krankenhaus & Gesundheitswesen
- **Company Size:** 59% Large, 29% Medium

#### What Do G2 Reviewers Say About Citrix DaaS?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer loben die **reibungslose Leistung** von Citrix DaaS und genießen die benutzerfreundliche Oberfläche sowie das effiziente VM-Management.
- Benutzer schätzen die **Benutzerfreundlichkeit** von Citrix DaaS und genießen seine reibungslose und benutzerfreundliche Oberfläche.
- Benutzer schätzen die **benutzerfreundliche Oberfläche** von Citrix DaaS und genießen seine reibungslose und effiziente Leistung.
- Benutzer schätzen die **plattforübergreifende Integration** von Citrix DaaS, die die Flexibilität in verschiedenen Cloud-Umgebungen verbessert.
- Benutzer schätzen die **nahtlosen Integrationen** von Citrix DaaS, die das Management großer virtueller Infrastrukturen effektiv verbessern.

##### Cons

- Benutzer erleben **eingeschränkte Kompatibilität** mit Citrix DaaS und stehen vor Herausforderungen bei der Cloud-Betrieb und Integration mit anderen Anbietern.
- Benutzer berichten von **Audio-Problemen** mit Citrix DaaS, insbesondere während Videoanrufen in Anwendungen wie Teams innerhalb von VDI.
- Benutzer haben oft **Verbindungsprobleme** mit Citrix DaaS, was die Leistung beeinträchtigt und dazu führt, dass Anwendungen nicht mehr reagieren.
- Benutzer erleben **Verbindungsprobleme** mit Citrix DaaS und benötigen oft starke Netzwerkverbindungen für optimale Leistung.
- Benutzer finden die **Lizenzkosten von Citrix DaaS im Vergleich zu alternativen Lösungen auf dem Markt ziemlich hoch**.

#### What Are Recent G2 Reviews of Citrix DaaS?

**["Bewertung zu CitrixDaas"](https://www.g2.com/de/survey_responses/citrix-daas-review-11914426)**

**Rating:** 5.0/5.0 stars

_— Aarushi L._

[Read full review](https://www.g2.com/de/survey_responses/citrix-daas-review-11914426)

**["Flexibles Cross-Cloud-Management, das liefert"](https://www.g2.com/de/survey_responses/citrix-daas-review-12333504)**

**Rating:** 5.0/5.0 stars

_— Richard F._

[Read full review](https://www.g2.com/de/survey_responses/citrix-daas-review-12333504)

#### What Are G2 Users Discussing About Citrix DaaS?

- [Wofür wird Citrix DaaS verwendet?](https://www.g2.com/de/discussions/what-is-citrix-daas-used-for)
- [What is the difference between XenApp and XenDesktop?](https://www.g2.com/de/discussions/what-is-the-difference-between-xenapp-and-xendesktop)
- [Wofür wird ein virtueller Desktop verwendet?](https://www.g2.com/de/discussions/what-is-a-virtual-desktop-used-for) - 1 comment
- [Wie installiere ich Citrix Virtual Apps und Desktops?](https://www.g2.com/de/discussions/how-do-i-install-citrix-virtual-apps-and-desktops) - 2 comments
- [Was sind Citrix Virtual Apps und Desktops?](https://www.g2.com/de/discussions/what-is-citrix-virtual-apps-and-desktops) - 2 comments

### [Syncro](https://www.g2.com/products/syncro/reviews)

Syncro is a fully integrated RMM and PSA platform for MSPs and IT departments. It combines remote monitoring and management (RMM), professional services automation (PSA), and Microsoft 365 security management in a single system, eliminating the tool sprawl that creates security gaps and slows teams down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console. Automated patch management, real-time alerting, PowerShell scripting, and remote access via Splashtop let technicians identify and resolve issues before users are impacted. Network Discovery detects unmanaged devices on client networks automatically. PSA That Connects Service Delivery Syncro's built-in PSA routes RMM alerts directly into tickets, keeps SLAs on track, and gives technicians a single queue instead of multiple portals. MSPs spend less time on manual coordination and more time on billable work. IT teams gain the same service desk efficiency, integrated ticketing, automated workflows, and invoicing, without the overhead of a standalone PSA tool. Microsoft 365 Security Built In Most RMM tools stop at the physical device. Syncro extends protection into Microsoft 365 with Security Snapshot (instant tenant risk assessment, zero configuration), CIS-aligned security baseline enforcement, Entra ID backup and restoration, and Cloud Backup covering Exchange, OneDrive, SharePoint, Teams, Planner, OneNote, and Entra ID. Security and endpoint management run through the same platform, not separate tools. Available for both MSPs managing multi-tenant environments and IT departments securing a single organization. Native Integrations and Vendor Marketplace Syncro connects to 50+ AV, EDR, and identity protection tools through a unified alert queue. Native integrations include Splashtop (remote access, included at no extra cost), Huntress, QuickBooks, IT Glue, Pax8, Domotz, Hudu, Zapier, and ConnectWise Control. The Syncro Marketplace lets you add best-in-class security, backup, and productivity apps directly to your platform, including Bitdefender, Acronis, Proofpoint, Threatdown, Guardz, Ironscales, Webroot, and Autoelevate. No minimums, no long-term contracts. Browse, activate, and manage vendor costs from a single bill, with direct access to vendor support when you need it. Pricing That Scales With Your Team Syncro uses flat per-technician pricing with no per-device fees. Costs scale with your headcount, not your device count. Whether you run an MSP with hundreds of endpoints or an IT department managing company infrastructure.

**Average Rating:** 4.5/5.0

**Total Reviews:** 537

#### How Do G2 Users Rate Syncro?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Usage Information:** 8.4/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 8.9/10 (Category avg: 9.1/10)
- **Device Management:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Syncro?

- **Seller:** [Syncro Technologies Inc.](https://www.g2.com/sellers/syncro-technologies-inc)
- **Company Website:** syncrosecure.com
- **Year Founded:** 2017
- **HQ Location:** Fully remote, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3e40e976a73c48924cb8f8b77b9157604f2844aaff62bdc76b30fd2d0d3fd795&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsyncromsp%2F&secure%5Burl_type%5D=linkedin_company_website)  
111 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 79% Small, 9% Medium

#### What Do G2 Reviewers Say About Syncro?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Syncro, facilitating quick troubleshooting and seamless client communication.
- Users praise Syncro for its **effective ticket management and comprehensive support** , enhancing efficiency and streamlining processes.
- Users find the **initial setup easy** , making Syncro accessible even for first-time users managing complex RMM solutions.
- Users praise the **automation capabilities** of Syncro, enhancing workflow efficiency and streamlining ticket management processes.
- Users value the **seamless integrations** of Syncro, enhancing both internal processes and external partnerships effectively.

##### Cons

- Users express a need for **missing features** like real-time messaging and more Linux distro support in Syncro.
- Users report that **improvement is needed** for Syncro's interface and responsiveness to enhance overall usability.
- Users feel the **feature limitations** of Syncro, particularly in UI, reporting, and Linux support, hinder productivity.
- Users express concerns over **feature limitations** in Syncro, requesting improvements and modern updates to enhance usability.
- Users find that Syncro **lacks essential advanced features** , making management and automation more complex and less efficient.

#### What Are Recent G2 Reviews of Syncro?

**["Seamless Tool Integration and Intuitive Setup"](https://www.g2.com/survey_responses/syncro-review-11175905)**

**Rating:** 5.0/5.0 stars

_— Danilo B._

[Read full review](https://www.g2.com/survey_responses/syncro-review-11175905)

**["User-Friendly App that is great for a team in a business"](https://www.g2.com/survey_responses/syncro-review-12059675)**

**Rating:** 5.0/5.0 stars

_— Michael C._

[Read full review](https://www.g2.com/survey_responses/syncro-review-12059675)

#### What Are G2 Users Discussing About Syncro?

- [What is Syncro used for?](https://www.g2.com/discussions/what-is-syncro-used-for)
- [What is atera RMM?](https://www.g2.com/discussions/syncro-what-is-atera-rmm) - 1 comment
- [What is Synchro 4d?](https://www.g2.com/discussions/what-is-synchro-4d)
- [What is Synchro Pro?](https://www.g2.com/discussions/what-is-synchro-pro) - 1 comment
- [What is Synchro software used for?](https://www.g2.com/discussions/what-is-synchro-software-used-for) - 3 comments

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[Browse Remote Desktop Themes](/categories/remote-desktop/themes)

 ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin")
TL

Researched and written by [Tian Lin](https://research.g2.com/insights/author/tian-lin)

Updated April 9, 2026

Remote desktop software enables users to seamlessly connect to and control a computer in another location via an internal network or the internet, displaying the remote screen in real time and giving the user full keyboard and mouse control, supporting remote work, IT troubleshooting, and product demonstrations.

### Core Capabilities of Remote Desktop Software

To qualify for inclusion in the Remote Desktop category, a product must:

- Display the remote computer screen on your own screen in real time
- Use your own keyboard and mouse to control the remote screen
- Allow complete access to and control over the remote desktop
- Allow connection either via an internal network or IP address
- Support differing operating systems

### Common Use Cases for Remote Desktop Software

IT professionals, support technicians, and remote employees use [remote desktop software](https://learn.g2.com/best-remote-desktop-software) to access and manage computers from any location. Common use cases include:

- Enabling remote employees to securely access corporate networks and servers from BYOD devices
- Allowing IT teams to troubleshoot and configure employee devices without requiring physical presence
- Supporting sales teams and user specialists in guiding clients through complex processes or product demonstrations remotely

### How Remote Desktop Software Differs from Other Tools

Remote desktop software offers full remote control of another computer, distinguishing it from [screen sharing software](https://www.g2.com/categories/screen-sharing), which allows users to share their screens for presentations or web conferencing without granting control. It also differs from [screen and video capture software](https://www.g2.com/categories/screen-and-video-capture), which records desktop activity for asynchronous sharing rather than providing live remote access. Remote desktop solutions deploy encryption, two-factor authentication, and other security measures to ensure secure data transmission during remote sessions.

### Insights from G2 on Remote Desktop Software

Based on category trends on G2, connection reliability and cross-platform OS support as standout features. Reduced need for in-person technical support and faster issue resolution as primary outcomes of adoption.

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_67b650fba26f6ecb33820bbeeb1978fa/teamviewer.png "Product Avatar Image")](https://www.g2.com/products/teamviewer/reviews)[TeamViewer](https://www.g2.com/products/teamviewer/reviews)[4.5/5(4,154)](https://www.g2.com/products/teamviewer/reviews) | IT support with unattended cross-platform access | "Awesome remote connecting software" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Product Avatar Image")](https://www.g2.com/products/zoho-assist/reviews)[Zoho Assist](https://www.g2.com/products/zoho-assist/reviews)[4.7/5(719)](https://www.g2.com/products/zoho-assist/reviews) | Unattended IT support with Zoho ecosystem integration | "Fast, Affordable, Secure and Versatile Unattended Access with Zoho" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_54cff0c7d284d4afc2e693a97e1978d9/action1.png "Product Avatar Image")](https://www.g2.com/products/action1/reviews)[Action1](https://www.g2.com/products/action1/reviews)[4.9/5(1,174)](https://www.g2.com/products/action1/reviews) | Patch-driven remote access without VPN dependency | "Action1 Makes Third-Party Patching and Remote Support Effortless for MSPs" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_774c2f155ed14683e6443b8509a46754/microsoft-quick-assist.png "Product Avatar Image")](https://www.g2.com/products/microsoft-quick-assist/reviews)[Microsoft Quick Assist](https://www.g2.com/products/microsoft-quick-assist/reviews)[4.4/5(34)](https://www.g2.com/products/microsoft-quick-assist/reviews) | Built-in Windows remote troubleshooting without installs | "Quick Assist Delivers Fast, Zero-Friction Remote Support" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6faef5ec1eb79a6dcc32bbd65c119ecd/chrome-remote-desktop.png "Product Avatar Image")](https://www.g2.com/products/chrome-remote-desktop/reviews)[Chrome Remote](https://www.g2.com/products/chrome-remote-desktop/reviews)[4.2/5(53)](https://www.g2.com/products/chrome-remote-desktop/reviews) | Browser-based remote support without software installation | "Effortless Remote Control" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_070fa14924179867f32d49326026477e/remotepc.png "Product Avatar Image")](https://www.g2.com/products/remotepc/reviews)[RemotePC](https://www.g2.com/products/remotepc/reviews)[4.7/5(669)](https://www.g2.com/products/remotepc/reviews) | Affordable always-on access across multiple PCs | "RemotePC: Fast, Easy Remote Access That Boosts Productivity at an Affordable Price" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f31af3d240070ed55f88c88b5d0cefc/splashtop-remote-access.png "Product Avatar Image")](https://www.g2.com/products/splashtop-remote-access/reviews)[Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews)[4.8/5(518)](https://www.g2.com/products/splashtop-remote-access/reviews) | IT support with unattended multi-platform access | "Splashtop: Simple Setup, Top-Notch Performance, and Strong Security" |
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| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4e2b08dd17397bdc99a5658447cbc589/azure-bastion.jpg "Product Avatar Image")](https://www.g2.com/products/azure-bastion/reviews)[Azure Bastion](https://www.g2.com/products/azure-bastion/reviews)[4.5/5(16)](https://www.g2.com/products/azure-bastion/reviews) | Browser-based VM access without public IPs | "Secure, Hassle-Free VM Access Right from Azure Portal" |

* * *

Show More

### Remote Desktop Topics

- [What is remote desktop software?](#what-is-remote-desktop-software)
- [What are the common features of remote desktop software?](#what-are-the-common-features-of-remote-desktop-software)
- [What are the benefits of remote desktop software?](#what-are-the-benefits-of-remote-desktop-software)
- [Who uses remote desktop software?](#who-uses-remote-desktop-software)
- [What are the Alternatives to Remote Desktop Software?](#what-are-the-alternatives-to-remote-desktop-software)
- [Challenges with remote desktop software](#challenges-with-remote-desktop-software)
- [How to choose remote desktop software](#how-to-choose-remote-desktop-software)
- [Remote desktop software pricing](#remote-desktop-software-pricing)
- [Implementation of remote desktop software](#implementation-of-remote-desktop-software)
- [Remote desktop software trends](#remote-desktop-software-trends)

[
### Remote Desktop Topics
 Expand/Collapse ](#)
- [What is remote desktop software?](#what-is-remote-desktop-software)
- [What are the common features of remote desktop software?](#what-are-the-common-features-of-remote-desktop-software)
- [What are the benefits of remote desktop software?](#what-are-the-benefits-of-remote-desktop-software)
- [Who uses remote desktop software?](#who-uses-remote-desktop-software)
- [What are the Alternatives to Remote Desktop Software?](#what-are-the-alternatives-to-remote-desktop-software)
- [Challenges with remote desktop software](#challenges-with-remote-desktop-software)
- [How to choose remote desktop software](#how-to-choose-remote-desktop-software)
- [Remote desktop software pricing](#remote-desktop-software-pricing)
- [Implementation of remote desktop software](#implementation-of-remote-desktop-software)
- [Remote desktop software trends](#remote-desktop-software-trends)

## Learn More About Remote Desktop Software

### What is remote desktop software?
 

Remote desktop software, also known as remote access software, allows users to access another computer or system remotely in real time and work on it like their local device. It ensures easy, efficient, and secure access to one or many remote desktops. 

 

While the software can also be used for remote support, a remote desktop tool is typically used by employees to access a machine remotely rather than to resolve a technical problem. Though the maintenance functions may not be as extensive as those of remote support solutions, remote desktop tools aid support teams in performing basic maintenance tasks on numerous devices from a single station.

 

Typical use cases of a remote desktop tool include granting employees access to and managing distant computers anytime, from any device, which gives them the privilege to work from anywhere. Sometimes IT support professionals use remote desktop software to troubleshoot and perform maintenance tasks remotely.

 

### What are the common features of remote desktop software?
 

The following are some core features of a remote desktop tool that can help users achieve greater flexibility and cost savings through remote work:

 
- Remote access and control: Remote desktop software provides end users access to and control over other devices not in their physical vicinity. The software facilitates the visibility of a specific window or the entire desktop.
- Multi-monitor support: Many workplaces now opt for multiple monitors at their workstations to help improve productivity. As a result, the remote desktop tool supports the capability to view multiple monitors at a time.
- Multiple operating system (OS) support: Businesses today use Windows, macOS, Linux, or other OS, and sometimes multiple OS within the same company. Remote desktop software has features to handle viewing and functioning on any OS, independent of the OS the end user is connecting from.
- Mobile device access: Remote desktop tools allow administrators to access connected mobile devices and support mobile OS like Android, iOS, and more.
- Data encryption: When a user’s device is being used and managed remotely, it may leave the user feeling vulnerable. The remote desktop tool offers a data encryption feature to secure the connection and protect data.
- File management: Remote desktop software facilitates file sharing and transfers to enable quick and effortless work discussion, collaboration among colleagues, and viewing of relevant documents when working remotely. The shared or transferred files are highly secure as permission to access them is granted only to authenticated user accounts.
- Remote configuration: The software helps configure a remote PC for access so that the end user can take complete control of the device over the internet anytime.
- Chat: The chat functionality of the remote desktop software allows users to send and receive messages between computers.
- Application management: Remote desktop tool centrally manages, configures, and monitors applications on employee devices. 
- Session transfer: Access to remote sessions for IT support can be transferred between users using a remote desktop application.
- Session recording: A remote desktop tool provides the ability to record remote sessions at a desired location on the local computer. 
- Security: All the data shared across a remote connection is encrypted. It also uses multi-factor authentication (MFA) to ensure only authorized users can log in and notify suspicious activities.
- Deployment flexibility: Remote desktop tools can be deployed on the cloud and on-premises, depending on the organization’s requirements.
- Remote printing: Some remote desktop solutions provide remote printing capabilities to help users print documents using a locally plugged or network printer.
- Session usage reporting: Activity log tracking and session analytics is essential for IT managers and chief information officers (CIOs) looking to track, manage, and optimize helpdesk activities.
- Branding: Remote desktop systems may let businesses customize client applications to match their websites.

 

### What are the benefits of remote desktop software?
 

There are several benefits that a business can reap from a remote desktop tool. Below is a list of advantages that the tool offers:

 
- Efficiency: Remote desktop tools offer the potential to maintain numerous devices from a single workstation. Users can access the systems they need from wherever they are located.
- Cost savings: Remote desktop tools may require the installation of remote client software on user devices. However, some web-based remote desktop software provides remote access with zero endpoint installation or configuration. Clientless, centrally-managed solutions do not require installation, management, and software maintenance on individual devices, thereby cutting down IT support costs. Additionally, these solutions enable users to work from home with the most reliable and secure connection resulting in reduced overhead expenditure for office space, computing equipment, software, utilities, etc.
- Flexibility: Employers are increasingly promoting flexible and remote work. The ability to work from anywhere, at any time, and on multiple devices increases employee productivity and turnover. These tools enable employees to work remotely with a seamless remote desktop connection to one or many desktops at the workplace.
- Business continuity: Remote desktop platform ensures business continuity in times of crisis, such as pandemic outbreaks, harsh weather, and transportation strikes. It provides access to business applications and data from home, enabling organizations to meet their business objectives.

 

### Who uses remote desktop software?

- Customer support teams: Employees on support teams are most likely to use the remote desktop tool. The software greatly improves the efficiency of most support teams’ day-to-day routines and tasks. 
- IT departments: Software and licensing administrators in the IT department can use remote desktop tools for scheduling and running maintenance on devices, regardless of the device's physical location or the administrator.
- Data archive teams: Teams that do heavy [data archive](https://learn.g2.com/data-archiving) work may also benefit from using a remote desktop tool. Data archives tend to be optimized toward UNIX systems like Linux’s numerous variants, so having a remote Linux build that can be tapped into from a Windows desktop can be incredibly valuable.
- Software engineers: Remote desktop solutions enable developers and engineers to share a single workstation, use [integrated development environments (IDEs)](https://www.g2.com/articles/ide), access remote servers, and investigate bugs remotely.
- Educational institutions: Teachers, professors, educators, and administrators use remote access solutions for conducting classes and accessing tools and files from remote locations.
- Remote users: Remote employees rely on these solutions to access company files and servers and complete tasks without being in the office.

### What are the Alternatives to Remote Desktop Software?

- [Remote support software:](https://www.g2.com/categories/remote-support) Remote support and remote desktop tools are so similar that many use the two names interchangeably. There is a slight but notable difference between the two. Remote desktop software focuses more exclusively on access to and control over a remote device. While remote support software does this as well, these solutions offer more expansive features to assist with maintenance and troubleshooting.
- [Virtual desktop infrastructure (VDI) software](https://www.g2.com/categories/virtual-desktop-infrastructure-vdi): Remote desktop and VDI software have similar characteristics but slightly different target functions. A remote desktop tool tends to focus on creating connections to physical devices. In contrast, a VDI tool hones in on entirely virtual desktops associated with servers or even an OS being run within another OS. VDI software allows for centralized hosting and viewership of numerous desktops, whereas remote desktop focuses on the ability to access numerous physical desktops from a single location.
- [Screen sharing software](https://www.g2.com/categories/screen-sharing): These systems partially match the functionality of remote desktop solutions by allowing users to share screens and demonstrate processes to viewers. Sales, marketing, and support teams use screen sharing tools to provide demos, brainstorm, and resolve technical issues.

### Challenges with remote desktop software

Remote desktop tools can come with their own set of challenges. 

- Connectivity: Remote desktop usage occurs entirely via the internet, so connectivity issues can end up disrupting the experience. When implementing a remote desktop tool, users must ensure high internet connectivity.
- Hardware dilemmas: Remote desktop software relies partly on the end device’s hardware functioning optimally. If there is an issue with the end device’s hardware, the software may not be able to access the remote device.
- Privacy: The means to take control of other users’ computers remotely does come with a certain degree of privacy risk. In the wrong hands, losing control of one’s computer means compromised data on the computer or an entire network. Companies need to use strong endpoint protection software when implementing remote support software to protect internal devices.
- Operating system compatibility: Some remote desktop systems may not efficiently support different operating systems such as Linux, macOS. or their outdated versions. This Os non-compatibility makes it challenging for remote users to receive timely solutions.
- High-performance tasks: Network speed and bandwidth variation may impact remote desktop tools' ability to to complete tasks demanding high computational resources, including video rendering, data analysis, and graphic design.
- User experience: Complex remote desktop applications make it difficult for users to log in, establish connections with remote devices, and share files.

### How to choose remote desktop software

Organizations buying remote desktop software must consider business-specific needs and the following factors to maximize the return on their investment.

- Device whitelisting and authentication: Choosing a remote desktop platform with device or endpoint authentication is crucial for preventing unauthorized systems from connecting with remote devices and gaining unattended access.
- Two-factor authentication (2FA): Remote desktop solutions with 2FA capabilities verify user identity to protect devices and data from brute-force attacks, social engineering, and phishing. 
- Security compliance: Buyers must ensure that the remote access tool of their choice meets different security standards, including [General Data Protection Regulation (GDPR)](https://www.g2.com/glossary/gdpr-definition), System and Organization Controls (SOC 2), Family Educational Rights and Privacy Act (FERPA), Peripheral Component Interconnect (PCI), and Health Insurance Portability and Accountability Act (HIPAA). Also, consider choosing solutions that update security protocols regularly. 
- Ease of use: Selecting a user-friendly remote desktop tool is essential for ensuring that even non-technical users have a seamless experience while using the system. Moreover, users should be able to install the application without any difficulty. 
- File transfer: Remote desktop tools with [file sharing](https://www.g2.com/glossary/file-sharing-definition) features allow users to share presentations, documents, and data, enabling them to send or receive files immediately. Also, consider looking for systems with remote printing, chat, multi-monitor support, and remote wake-on-LAN functionalities.
- Available on mobile devices: Choosing a system that users can access from a phone or tablet helps technical support specialists resolve issues on the go. 
- Price and customer support: Consider thoroughly evaluating customer support availability and features against price to find the best solution.

Depending on their organizations’ sizes, needs, and preferences, buyers must try different tools to find the one that best fits their compatibility, security, usability requirements, and budget.

### Remote desktop software pricing

Remote desktop software is available in two deployment models: on-premises and cloud. Based on the models, the software can also be purchased as a perpetual license or as annual or monthly subscriptions. Remote desktop tools are priced as a perpetual license for on-premises software, whereas cloud-based solutions are available on a subscription basis. Some remote desktop tools can be downloaded for free private usage and are available as a three-tier license, often business, premium, or corporate.

Remote desktop software pricing varies depending on the number of seats, devices, and features organizations require. Below is a general overview of pricing based on tiers buyers choose.

- Entry-level plans range from $10 to $15 monthly and include basic features. These plans suit individual users and small businesses.
- Mid-range plans can cost businesses up to $35 per month. They provide more features suitable for larger business teams.
- Advanced plans cost around $75 monthly and offer advanced support and user management features. These are ideal for larger enterprises with extensive business requirements.

### Implementation of remote desktop software

How is remote desktop software implemented?

There are generally two ways in which a remote desktop software is implemented:

- OS-based implementation: OS-based remote desktop solutions are built directly into the OS. No extra software is required to use OS-based remote desktop solutions as the tools are already installed. For example, some versions of Windows come with built-in remote desktop software. 
- Third-party-based implementation: Third-party-based implementation is needed when remote desktop software has to be licensed by the user. Once the buyer has decided on the software that fits their particular needs and installed it, it should be ready for use.

### Remote desktop software trends

- Companies will adopt a hybrid workplace model: Companies are now looking at providing the choice of working from the office only for a few days a week. The remote working element in a hybrid workplace is a trend that is expected to grow. Employees within an organization have increasingly started preferring to work from home or anywhere else with flexible working schedules. Employers are also providing the flexibility to do so. Remote desktop and remote support software will be widely used when working remotely, as they provide seamless IT support without letting external factors hinder business processes from running smoothly.
- Organizations will opt for consolidation of remote work tools: Organizations use multiple software solutions such as video conferencing, remote support, and remote desktop to enable effective collaboration across employees, clients, and partners. It is essential to consolidate these tools and provide the organization with better visibility to enhance operational productivity, thereby reducing the need to monitor each device individually. The adoption of centralized solutions is expected to rise, considering it would help companies ensure compliance and tackle software management issues.
- BYOD trends continue gaining popularity: Many organizations encourage employees to use BYOD devices to control capital expenditure costs rising from hardware purchase and maintenance. Employees using their devices often rely on remote desktop solutions to connect with peers or access server files. Remote workers using their devices for office work are more likely to experience cybersecurity threats. Businesses must continue investing in cybersecurity, cloud security, and vulnerability management tools to prevent data leaks and unauthorized access and mitigate remote work tech vulnerability.

_Researched and Written by_ [_Anindita Sengupta_](https://research.g2.com/insights/author/anindita-sengupta)

_Reviewed and Edited by_ [_Sinchana Mistry_](https://in.linkedin.com/in/sinchana-mistry95)