I like that I have no input and the clients can give us an honest reiveiw! Review collected by and hosted on G2.com.

Not much. I like the service and would tell anyone to use it as I do. Have a difficult time coming up with 40 characters but if you want I can keep typing. Review collected by and hosted on G2.com.

I have used Listen 360 for many years and have found that it keeps me undated on how our customer fills about our company and employee's and allows me to be able to respond to and good or bad review. Love this product!!!!! Review collected by and hosted on G2.com.

I cant find anything i really dislike about the service provided by 360 Review collected by and hosted on G2.com.

To be honest. I don't have to do anything to receive feedback from my clients. I know that sounds terrible. It allows me an opportunity to follow up and thank my clients for their feedback. Review collected by and hosted on G2.com.

I have not had any negative experience with Listen 360 Review collected by and hosted on G2.com.

I like the speed and efficiency by which I get feedback on the services I provide. Review collected by and hosted on G2.com.

For some reason I get duplicate notifications for each item. Review collected by and hosted on G2.com.

Easily implemented, staff were great. Department managers like the ability to immediately address and solve issues. Review collected by and hosted on G2.com.

We really like everything about it. The reports are robust and the only downside is time to really dig into them and the data! Review collected by and hosted on G2.com.

I like the versatility of the product and the ability to reach customers. Review collected by and hosted on G2.com.

I don't like the feedback something from customers, but that is the only we know and that is not a Listen360 issue! Review collected by and hosted on G2.com.

It gives us an opportunity to really see what people are saying about us Review collected by and hosted on G2.com.

Its not Listen360 per say. Just the fact we are unable to change the review once its rectified Review collected by and hosted on G2.com.

It allows a company to receive feedback from their clients and employees Review collected by and hosted on G2.com.

It does not require a comment to be inputted, so you cannot always be sure why someone is unhappy with the company Review collected by and hosted on G2.com.

I like that the site is very easy to follow and gives us the chance to follow up with customers for satisfaction. Review collected by and hosted on G2.com.

I would like that all of the surveys came back at the same time. Having them trickle in slows me down. Review collected by and hosted on G2.com.

We’ve been using Listen360 for 5 years now and there are numerous good things. SMS reminder for negative reviews, business loss possibilities vs gain opportunities. Review collected by and hosted on G2.com.

I don’t see any downsides to listen 360. It’s helped us always. Review collected by and hosted on G2.com.