---
title: Listen360 Reviews
meta_title: 'Listen360 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 46 reviews by the users' company size, role or industry to
  find out how Listen360 works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 46
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Listen360 Reviews
**Vendor:** EverPro  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 46
## About Listen360
Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing their operation. Listen360 enables businesses to engage customers, take necessary action to improve deficiencies, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. We help businesses around the world build better customer relationships.



## Listen360 Pros & Cons
**What users like:**

- Users appreciate the **excellent customer support** of Listen360, particularly valuing its focus on NPS scores and data filters. (1 reviews)
- Users appreciate the **great data filters** of Listen360, enhancing focus on customer NPS scores effectively. (1 reviews)
- Users value the **efficiency improvement** from Listen360's focus on NPS scores and effective data filtering capabilities. (1 reviews)


## Listen360 Discussions
  - [How long does it take to get up and running on Listen360?](https://www.g2.com/discussions/how-long-does-it-take-to-get-up-in-running-on-listen360) - 1 comment, 1 upvote
  - [Which applications does Listen360 integrate with?](https://www.g2.com/discussions/which-applications-does-listen360-integrate-with) - 1 comment, 1 upvote
  - [How does Listen 360 work?](https://www.g2.com/discussions/how-does-listen-360-work) - 1 comment

- [View Listen360 pricing details and edition comparison](https://www.g2.com/products/listen360/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-01+22%3A41%3A17+-0500&secure%5Bsession_id%5D=7bba178a-5933-4dcf-b249-a56d1f08880a&secure%5Btoken%5D=456090e1a96f998ea9db1cfe96e90c0165aae9640c7f9ab980118bfa40b4676f&format=llm_user)

## Listen360 Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness

**Consumer Intelligence**
- Customer Feedback
- Sentiment Analysis

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action

**Reporting**
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management

**In-House Management**
- Employee Performance
- Team Workflow

**Generative AI**
- AI Text Generation

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top Listen360 Alternatives
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,068 reviews)
  - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,026 reviews)
  - [AskNicely](https://www.g2.com/products/asknicely/reviews) - 4.7/5.0 (1,029 reviews)