Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Here's what I have to say after 8 years on LW"
5/5
What do you like best about Liquid Web?

Support, Knowledge, Ownership, and Commitment. Review collected by and hosted on G2.com.

What do you dislike about Liquid Web?

I believe, the price is just a bit high. Review collected by and hosted on G2.com.

Verified User in Graphic Design
AG
Verified User in Graphic Design
Small-Business (50 or fewer emp.)
"Powerful hosting Provider"
5/5
What do you like best about Liquid Web?

LiquidWeb is a powerful hosting site supported by knowledgeable technical people, who respond to issues very quickly and effectively. Review collected by and hosted on G2.com.

What do you dislike about Liquid Web?

I cannot think of anything negative so far. Review collected by and hosted on G2.com.

MW
Murray W.
software engineer
Small-Business (50 or fewer emp.)
"love liquidweb"
5/5
What do you like best about Liquid Web?

Support service for managed servers, always respond super quick and usually fox the issue the 1st time. Review collected by and hosted on G2.com.

What do you dislike about Liquid Web?

Price is high for adding on addition ram etc to servers Review collected by and hosted on G2.com.

GW
Glenn W.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Supreme Hosting Company"
5/5
What do you like best about Liquid Web?

The competence of its staff; the even, sane nature of the staff; the robustness and ease of the software platforms in place for managing services. Review collected by and hosted on G2.com.

What do you dislike about Liquid Web?

Truly, there is nothing to dislike in my experience. Review collected by and hosted on G2.com.

Verified User in Design
AD
Verified User in Design
Small-Business (50 or fewer emp.)
"LiquidWeb Review"
1.5/5
What do you like best about Liquid Web?

The price is competitive and the support is helpful. Review collected by and hosted on G2.com.

What do you dislike about Liquid Web?

They stopped offering PHP updates and were not very helpful when it came to help us migrated all of the website to their new platform Review collected by and hosted on G2.com.

SC
Steve C.
P
Small-Business (50 or fewer emp.)
"Perfect for my Business since 2005"
5/5
What do you like best about Liquid Web?

The thing I like best about LiquidWeb is the tech support. They are immediately available via Chat 24/7/365. Besides the support availability, the quality of support is outstanding. They have always resolved any problems I had in very short order, often during the Chat but at most, within a matter of 1 or 2 hours. Besides the tech support, the servers function perfectly, cPanel gives me access to all of the server settings I could ever want/need. The overall service provided by LiquidWeb is well worth the cost. Review collected by and hosted on G2.com.

What do you dislike about Liquid Web?

There isn't anything I dislike about LiquidWeb. Review collected by and hosted on G2.com.

Mat O'Flynn, D.
MD
Mat O'Flynn, D.
Owner
Small-Business (50 or fewer emp.)
"My Site Started Ranking Immediately After Switching to a Liquid Web Dedicated Server"
5/5
What do you like best about Liquid Web?

Liquid Web hosting is fast and reliable, but my favorite feature is their incredible support. Hosting is complex and knowing their support team is available 24/7 to help ensure sites stay online, backups are in place and that updates are happening to keep everything secure and working well into the future is invaluable to an online business owner. After switching from a dedicated competitor's server, making no other changes, my website started ranking on the first page of Google for a variety of keywords and has been a profit generator ever since. Review collected by and hosted on G2.com.

What do you dislike about Liquid Web?

Would love for Acronis Backups to be brought to Liquid Web's dedicated servers. Heard it is coming though which is great. Review collected by and hosted on G2.com.

JA
Jose A.
Web applications development
Small-Business (50 or fewer emp.)
"High resources and hosting server"
4/5
What do you like best about Liquid Web?

I like professional support to solve problems and improvements of the system, backup in safe storage and automatic backup to avoid system disaster and user practice. Review collected by and hosted on G2.com.

What do you dislike about Liquid Web?

All tools work perfect, I have no complaints about it. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Poor Customer Experience. I miss Rackspace's ownership."
0/5
What do you like best about Liquid Web?

There haven't been any that I've experienced. Their interface has been confusing from the beginning. Perhaps the only helpful thing is that, you get to talk to a customer service person after < 15 minutes of hold time - so it's not the fastest but not the slowest. Review collected by and hosted on G2.com.

What do you dislike about Liquid Web?

Confusing user interface. It took them a long time to build / consolidate what was a usable interface when they inherited the business from Rackspace. They deleted all of my content despite being a customer for many years (almost 10 years), because I accidentally missed one month's payment (I had it on auto-pay and my card stopped working). Do not use them if you care about your website & digital presence. Review collected by and hosted on G2.com.

Response from Mayra Pena of Liquid Web

Hello there,

Thank you for leaving a review. We are sad to read about your experience and we would like to investigate your situation further. We never delete service for any customer without the appropriate number of non-payment notifications. Could you please send us an email to helpfulhumans@liquidweb.com? We would like to research what may have gone wrong. Look forward to speaking with you soon.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Incredible customer support"
4.5/5
What do you like best about Liquid Web?

LiquidWeb has very fast customer support and good experts. They know how to solve issues very quickly. Review collected by and hosted on G2.com.

What do you dislike about Liquid Web?

LiquidWeb costs more than some other hosts Review collected by and hosted on G2.com.