JL

John L.

Owner

Small-Business (50 or fewer emp.)

6/19/2021

"Great Support from Liquid Web"

5/5

What do you like best about Liquid Web?

I Get 24 hour support, from a REAL person. Review collected by and hosted on G2.com.

What do you dislike about Liquid Web?

There is nothing I dislike. I have no complaints. Review collected by and hosted on G2.com.

Recommendations to others considering Liquid Web:

Best Service for Managed Dedicated Web-Servers. Review collected by and hosted on G2.com.

What problems is Liquid Web solving and how is that benefiting you?

I’m subscribing to one of Liquid Web’s managed dedicated server plans. This provides you with FULL access to your server. Plus, they helped me install the latest version of Word Press, which is a big savings.

I work in the tech industry, and I’ve NEVER encountered the level of support that Liquid Web provides from a Web Hosting Company. I’ve called them several times in the middle of the night, and a REAL person always picks up, and is always VERY knowledgeable. I pinch myself sometimes saying “Did this just happen?” May I say again? A REAL person.

With Liquid Web’s support, many of the technicians are familiar with Word Press., which is a HUGE plus for me. Otherwise, get ready to pay a third party contractor for $$ manage your Word Press Site when things go wrong. That would make me nervous if it’s someone you do not trust. Review collected by and hosted on G2.com.

ET

Eric T.

Project Manager

Small-Business (50 or fewer emp.)

12/1/2021

"Stay away from Liquid Web hosting"

0/5

What do you like best about Liquid Web?

It would be great hosting if it worked properly. I like the managed Wordpress dashboard where you can see all your sites and the daily backups, But the sites randomly crash very often, and they have no fix. Review collected by and hosted on G2.com.

What do you dislike about Liquid Web?

Stay away from Liquid Web hosting. I own an agency and decided to use their managed wordpress hosting. Their hosting environment has a known bug which they know about that randomly causes the servers to crash. You would think since they know about it they would monitor the sites and automatically fix the sites when they go down, but that is not the case. If the sites go down, you have to call them to tell them to get it fixed. They refuse to do anything on their end to remedy the issue. They told me to contact the creators of php to get their server environment bug fixed. Now they just want me to change hosting plans acting like moving and testing 50 sites will be no big deal. Absolutely terrible customer service and experience. Please stay away from this company and save yourself the trouble. Especially if you are an agency with multiple sites to host. Review collected by and hosted on G2.com.

RB

Rhonda B.

President

Small-Business (50 or fewer emp.)

4/19/2022

"Used LiquidWeb for years"

5/5

What do you like best about Liquid Web?

Their service is great. Customer support is always helpful. I appreciate their support. Review collected by and hosted on G2.com.

What do you dislike about Liquid Web?

They sometimes are not as quick to reply as they did a few years ago but it is still acceptable. Review collected by and hosted on G2.com.

KA

Kathy A.

Owner

Small-Business (50 or fewer emp.)

4/20/2022

"My GO TO Web Host"

5/5

What do you like best about Liquid Web?

As a web developer, I have been using Liquid Web as my host for the past 10 years. Super reliable and support is beyond excellent! Review collected by and hosted on G2.com.

What do you dislike about Liquid Web?

Price is a little bit higher but its worth every penny. Review collected by and hosted on G2.com.

CB

Cathy B.

Business Owner/Web Designer

Small-Business (50 or fewer emp.)

4/12/2022

"Worry-Free Hosting"

5/5

What do you like best about Liquid Web?

Compared to previous web hosts, Liquid Web provides the resources, reliability, and support that my business and my clients need for their sites. Review collected by and hosted on G2.com.

What do you dislike about Liquid Web?

Not much to dislike... Maybe a better search in their Knowledge Base. Review collected by and hosted on G2.com.

TP

Tom P.

Inventory Manager

Small-Business (50 or fewer emp.)

4/13/2022

"VERY Satisfied!"

5/5

What do you like best about Liquid Web?

Customer service is completely top notch Review collected by and hosted on G2.com.

What do you dislike about Liquid Web?

There's nothing I dislike about Liquid Web Review collected by and hosted on G2.com.

GD

Gary D.

Owner

Small-Business (50 or fewer emp.)

4/22/2022

"Liquid Web has been my provider for 15 Years"

5/5

What do you like best about Liquid Web?

They provide Excellent Products and Support Review collected by and hosted on G2.com.

What do you dislike about Liquid Web?

I don't dislike anything. I have never had any problems with them. Review collected by and hosted on G2.com.

AF

Aaron F.

Owner

Small-Business (50 or fewer emp.)

4/12/2022

"The BEST hosting company!"

5/5

What do you like best about Liquid Web?

Their customer service is by far the bes Review collected by and hosted on G2.com.

What do you dislike about Liquid Web?

I can't think of anything I dislike at Liquid Web Review collected by and hosted on G2.com.

EC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

4/13/2022

"Outstanding Service!"

5/5

What do you like best about Liquid Web?

This is one of the few hosting companies where the support department is as responsive as their sales department. I am thoroughly impressed with the service we have received from our representatives at Liquid web. Review collected by and hosted on G2.com.

What do you dislike about Liquid Web?

As a growing company Liquid Web doesn't have as many locations as other large brands. More international hosting options would be a good development. Review collected by and hosted on G2.com.

Recommendations to others considering Liquid Web:

If you aren't a fortune 500 company and want a responsive hosting partner, Liquid Web is a reliable, reasonably priced alternative with outstanding support. Review collected by and hosted on G2.com.

What problems is Liquid Web solving and how is that benefiting you?

With large brand hosting services, we couldn't get responsive support/service. Liquid web solves that for our mission critical systems. Review collected by and hosted on G2.com.

AE

Verified User in Education Management

Small-Business (50 or fewer emp.)

4/13/2022

"Great Support and Reliability"

5/5

What do you like best about Liquid Web?

Their support. When we call with a question, we get it addressed and resolved quickly. Review collected by and hosted on G2.com.

What do you dislike about Liquid Web?

Really, nothing. We have used other hosting services in the past and Liquid Web has been the best ... by far. Review collected by and hosted on G2.com.