Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"brilliant for the website"
4.5/5
What do you like best about Lipscore?

it's great that customers are able to leave ratings about the individual items in their orders, which as a result can encourage new/existing customers to try those items. the customer support are also great for sending over any reviews to be amended, and action this relatively quickly. Review collected by and hosted on G2.com.

What do you dislike about Lipscore?

the only negative about lipscore would be the rating selection, as we have a lot of customers incorrectly selecting negative reviews. if the buttons were bigger/clearer for customers to choose, that would definitely help. overall though amazing Review collected by and hosted on G2.com.

Response from Tone Loberg of Lipscore
Edit edit

Thank you for your review! 😊 We’re glad to hear that Lipscore is helping showcase product ratings and boost customer confidence. It’s also great to know our support team has been responsive and helpful!

We appreciate your feedback on the rating selection and will take it into consideration for future improvements. Thanks for being a valued customer! 🚀

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"The best reviews platform on the planet"
5/5
What do you like best about Lipscore?

Lipscore makes it so simple for the customer to leave an honest review about their feedback, which is then displayed in several ways to benefit our business, with handy widgets & website plugins. It was extremely easy to implement and integrate with out current tech stack and the customer support we have always received from Lipscore has been extremely high quality. Review collected by and hosted on G2.com.

What do you dislike about Lipscore?

There aren't multiple predefined templates to select review requests from. It only takes a couple minutes to build one out but that is the only thing I've found that isn't a market-leading standard with Lipscore. Review collected by and hosted on G2.com.

Response from Tone Loberg of Lipscore
Edit edit

Thank you for your amazing review! 😊 We're thrilled that Lipscore makes it easy for your customers to share honest feedback and helps boost conversions. It’s great to hear that integration was smooth and that our customer support has met your expectations! We appreciate your input on review request templates and will take it into consideration.

Robin T.
RT
Robin T.
Ecommerce manager
Small-Business (50 or fewer emp.)
"Great Review Service"
5/5
What do you like best about Lipscore?

After switching to lipscore we've seen an huge increase in the amount of reviews and ratings we recieve, also the ability to adjust and style the invitations to suit us and our customers as well as a number of invitation setup settings available makes this a great product! Review collected by and hosted on G2.com.

What do you dislike about Lipscore?

No real isses yet a couple years in, a way to encourage customers to attach an image of their products would be great tough Review collected by and hosted on G2.com.

Response from Tone Loberg of Lipscore
Edit edit

Thank you for your great review, Robin! 😊 We're thrilled to hear that Lipscore has helped you collect more reviews and that you appreciate the customization options. Your suggestion about encouraging customers to attach images is a great idea—we'll keep it in mind!

Mathias K.
MK
Mathias K.
COO
Small-Business (50 or fewer emp.)
"Smooth and reliable"
4.5/5
What do you like best about Lipscore?

We have been using Lipscore within our organization, and we find the platform straightforward to implement and use. It is user-friendly, allowing the entire team to quickly get started and incorporate it into their daily tasks. The tool has proven effective in gathering customer feedback and providing valuable insights. Review collected by and hosted on G2.com.

What do you dislike about Lipscore?

Nothing so far , have been using it for a few years now Review collected by and hosted on G2.com.

Response from Tone Loberg of Lipscore
Edit edit

Thank you for your great review! 😊 We're glad to hear that Lipscore is easy to use, integrates smoothly into your workflow, and provides valuable customer insights. It’s fantastic that the platform helps you address customer inquiries and find solutions efficiently. We appreciate your support!

HH
Harald H.
Digital markedsfører
Small-Business (50 or fewer emp.)
"Fantasic!"
5/5
What do you like best about Lipscore?

Seamless integration. It is very easy to setup and get started. Review collected by and hosted on G2.com.

What do you dislike about Lipscore?

Nothing. it's everything i need to get valuable feedback. Review collected by and hosted on G2.com.

Response from Tone Loberg of Lipscore
Edit edit

Thanks so much for the fantastic review! We're glad to hear the setup was smooth and that you're getting valuable feedback from your customers. Great to have you with us! 🙌

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Trustworthy and easy to use"
5/5
What do you like best about Lipscore?

I like that the reviews are from real customers and that it's so easy to use that people actually submit a review. Review collected by and hosted on G2.com.

What do you dislike about Lipscore?

I wish there were more variations for sending reviews. Some products can be reviewed right away, while others require them to be used first. Unfortunately, you can only set one rule for sending, not different settings for different products/product categories. Review collected by and hosted on G2.com.

Response from Tone Loberg of Lipscore
Edit edit

Thanks so much for the great review! We're glad to hear you find Lipscore easy to use and that the focus on real customer feedback is valuable for you. Your input about sending rules is noted — it’s a useful insight as we continue improving the platform. Appreciate the recommendation! 🙌

Richard S.
RS
Richard S.
Digital Marketing Manager
Mid-Market (51-1000 emp.)
"Cost effective review solution"
4.5/5
What do you like best about Lipscore?

The Lipscore platform is really easy to use - setting our account up was easy and the team helped to integrate it easily with our website. The dashboard allows very good analytics for reviewing performance, validating reviews, responding to customers with negative scores, and exporting reviews for use elsewhere. Review collected by and hosted on G2.com.

What do you dislike about Lipscore?

The export function is a little hard to find. Review collected by and hosted on G2.com.

Response from Tone Loberg of Lipscore
Edit edit

Thanks for the great review! 🙌 We're glad to hear Lipscore is helping boost your conversion rate and SEO while being easy to use. Appreciate the feedback on the export function — we'll look into making it more intuitive. Thanks for choosing Lipscore! 😊

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Excellent Reviews Solution"
4/5
What do you like best about Lipscore?

Mostly I find the platform is easy to use and navigate, and has a really smooth migration process from other review platforms. The support team are also very easy to reach and are really knowledgeable too. Review collected by and hosted on G2.com.

What do you dislike about Lipscore?

Sometimes customers don't always understand the star ratings and can be a little confused by it, but it's rare and fixable. Review collected by and hosted on G2.com.

Response from Tone Loberg of Lipscore
Edit edit

Thanks for the excellent review! 😊 Great to hear the migration was smooth and that support has been helpful. We appreciate the feedback on star ratings—it’s something we’re always working to improve!

PG
Paulina G.
E-commerce Manager
Small-Business (50 or fewer emp.)
"Easy and secure review plattform, both for us and for our customers"
5/5
What do you like best about Lipscore?

The Lipscore team always put me as a customer in first hand and gives perfect service. It is easy to implement and gives both me and my customers a good experience in the review plattform. Review collected by and hosted on G2.com.

What do you dislike about Lipscore?

The only downside is that it is sometimes a bit hard to make adjustments after our brand identity, but have found a way that is working ok for us at the moment. Review collected by and hosted on G2.com.

Response from Tone Loberg of Lipscore
Edit edit

Thank you for your kind words! 😊 We're happy to hear that Lipscore has been easy to implement and provides a great experience for both you and your customers. Customer satisfaction is our top priority, so it’s great to know our team is meeting your expectations!

We appreciate your feedback on brand customization and will keep it in mind for future improvements. Thanks again for sharing your experience!

Sue B.
SB
Sue B.
Customer Service Team Leader
Small-Business (50 or fewer emp.)
"Excellent, friendly and speedy service"
5/5
What do you like best about Lipscore?

We get very good customer feedback from Lipscore, which in turn helps our business evolve. If we have any issues or queries, these are very dealt with very efficiently. The system overall is easy to use and I use it most days Review collected by and hosted on G2.com.

What do you dislike about Lipscore?

Not being able to share reviews and ratings across different websites that we have Review collected by and hosted on G2.com.

Response from Tone Loberg of Lipscore
Edit edit

Thanks for your lovely review! We're so pleased to hear that Lipscore is helping your business grow by providing valuable customer feedback. It's great to know you find the system easy to use and that our team has been able to support you efficiently. We also appreciate your thoughts on review syndication—we reached out to clarify that it's already enabled for all your websites and working as expected. If you ever have any other questions, we're always happy to help!