The Real Reviews by Lipscore provide our customers with a transparent view into our organisation, reinforcing our brand values of honesty and strong customer service. This openness builds trust and strengthens our overall reputation. One particularly valuable feature is the ability to respond to potentially negative reviews before they are published on our website. This functionality has allowed us to proactively address concerns and significantly reduce the number of negative reviews displayed publicly. Lipscore has proven to be an excellent partner in supporting our commitment to customer satisfaction and brand integrity. Review collected by and hosted on G2.com.

Like all organisations that display customer reviews on their website, there is always a risk of negative feedback impacting the brand. However, we see this as a valuable opportunity. It encourages us to stay alert and continuously improve, motivating our customer service team to uphold and enhance the high standards that are so integral to our brand. Embracing this level of transparency not only keeps us accountable but also reinforces the trust we build with our customers. Review collected by and hosted on G2.com.

We've been using Lipscore to collect customer reviews on our website, and the experience has been nothing short of excellent. From the very start, the setup was straightforward — everything was intuitive and streamlined, allowing us to get up and running in no time.

One of the standout aspects of the service is the support. The account managers are friendly, knowledgeable, and genuinely invested in helping us succeed. Any time we’ve had a question or needed assistance, the response has been impressively quick and helpful.

The platform itself is very user-friendly, making it easy for our team to manage and display reviews without any technical hurdles. Since implementing it, we've noticed a clear boost in customer engagement and trust.

I highly recommend Lipscore to any business looking to build credibility and showcase real customer feedback with minimal hassle! Review collected by and hosted on G2.com.

While the service isn’t as widely recognised as some of the bigger names in the review collection industry, the value it delivers — especially at a much lower cost, more than makes up for it. It might lack the brand recognition of household names, but the performance and support are right on par, if not better. Review collected by and hosted on G2.com.

We have had a very positive customer service experience so far with our friendly and responsive account manager Angela. Good training on how to use the platform which offers a significant step up on communicating with our reviewers than what Trustpilot offer. Good response rates achieved in the first months and overall happy with the experience to date. Review collected by and hosted on G2.com.

Nothing negative stands out at this point, all positive. Review collected by and hosted on G2.com.

Good level of service for managed accounts Review collected by and hosted on G2.com.

Less wellknown provider than trust pilot Review collected by and hosted on G2.com.

Lipscore is easy to use and an incredibly valuable tool for collecting genuine customer reviews. Since switching to Lipscore, we have seen a noticeable increase in the number of reviews we receive. It is reassuring to know that Lipscore is a trustworthy company that adheres to official guidelines and complies with GDPR regulations, ensuring customer privacy and data protection.

Our customers also tell us that they truly appreciate being able to read authentic feedback from other real buyers.

Additionally, the detailed statistics make it easy for us to track which products are performing well and identify those who receive lower ratings, helping us continuously improve our offering. Review collected by and hosted on G2.com.

At this point, there is nothing we dislike about Lipscore. The platform has met our expectations. Review collected by and hosted on G2.com.

We have been using lipscore for a couple of years now and its been great so far. The setup was very hands off and we were kept updated the whole way through. Being able to back date review request a couple of months allowed for a nice batch of reviews to hit the site in a short time which got the ball rolling and hasn't stopped rolling from there. We get around a 30% response rate which is outstanding and mostly down to how easy they make leaving a rating, only a couple of clicks for the customer!

They are very open to feedback and the yearly review calls have been really helpful, tip and tricks given have had a real and noticeable impact. Review collected by and hosted on G2.com.

I have spoken to lipscore about this and it is something they are looking into. I would love to be able to reply to rating no just reviews, as we get the occasional 1 star rating and not being able to show publicly that we have at least tried to reach out to the customer and resolve whatever issue they have had is unfortunate. Review collected by and hosted on G2.com.

I really like using Lipscore because it’s simple and easy to work with. Their customer service is excellent, always quick and helpful. The results we get from the surveys also help build a strong reputation for our brand, which is incredibly valuable. Review collected by and hosted on G2.com.

One challenge we experienced in the beginning was that all the content and communication were in English. Our first customer manager also only communicated in English, which created some distance and made it harder to feel fully connected to Lipscore. Things improved significantly once we were assigned someone who speaks our language – it made communication much easier and more personal. Review collected by and hosted on G2.com.

Great onboarding, Fantastic response-rates, Easy-to-use platform. Always used Truspilot, but In my prior job I changed from Trustpilot to Lipscore in an attempt to make more out of reviews. Got a new job now where I chose a market leader as that was the partner of the dev-agency. Took 1/2 year and I came back to Lipscore. Love it. Review collected by and hosted on G2.com.

They are not the cheapest option, but the value is great! Review collected by and hosted on G2.com.

We've been using Lipscore to gather real ratings and reviews from our customers at Garphyttan for almost two years now. In this time, we've managed to exceed our wildest imagination in terms of how many of our customers that leave a review of either their purchase or their product! The interface is really user-friendly, the integration was smooth, and the support and help you get from the team is better and more genuine than any of our other partners. I want to give a shout out to Jenelyn who has been a rock since we launched. If you're looking for a new review platform for your business – look no further! Review collected by and hosted on G2.com.

There is nothing we dislike about Lipscore. Review collected by and hosted on G2.com.

The interface is intuitive and easy to work with, both for our customers and our team. We really appreciate how efficiently reviews are collected post-purchase without any complicated setup. The ability to respond publicly or privately to feedback has strengthened our customer relationships. Their support team is also quick and helpful. Review collected by and hosted on G2.com.

It would be great if there were better filtering and bulk management tools inside the admin portal. Review collected by and hosted on G2.com.