--- title: Lipscore Reviews meta_title: 'Lipscore Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 86 reviews by the users' company size, role or industry to find out how Lipscore works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 86 scale: '5' date_modified: '2026-08-12' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Lipscore Reviews **Vendor:** lipscore.com **Category:** [Review Management Software](https://www.g2.com/categories/review-management-software) **Average Rating:** 4.6/5.0 **Total Reviews:** 86 ## About Lipscore Lipscore is a customer feedback and review management platform specifically designed for retail and e-commerce businesses to efficiently collect and display verified product and service reviews. This solution focuses on enhancing trust, boosting conversion rates, and improving search engine visibility through high-volume customer feedback. By ensuring that only verified customers can submit reviews, Lipscore effectively combats fake feedback, aligning with compliance standards such as those set by EU regulations. Targeted primarily at retailers and brands, Lipscore addresses a critical need in the online retail space: the necessity for authentic customer feedback. With the platform's rapid growth, expanding from 25 clients in 2020 to over 1,000 by 2024, it has established itself as a trusted partner for numerous well-known brands, including Kappahl, The Body Shop, and Peak Performance. The platform's reach extends beyond Norway, making significant inroads into markets in Sweden, the UK, Denmark, Finland, the Netherlands, and the US, with an impressive addition of 50+ new clients each month. Key features of Lipscore include its verified-only review system, which guarantees that only genuine customers can leave feedback, thereby fostering a trustworthy environment. This feature is complemented by the platform's ability to collect high volumes of ratings efficiently, providing businesses with a comprehensive overview of customer satisfaction. Notably, Lipscore boasts the highest response rates in the industry, yielding 2-4 times more feedback than competing platforms.The platform integrates seamlessly with most e-commerce solutions, ensuring easy adoption and smooth operation. The advantages of using Lipscore extend beyond just collecting ratings and reviews. By integrating with Google, verified ratings and reviews can be displayed in Google Search and Google Shopping Ads, significantly enhancing SEO and visibility. Additionally, the platform supports multiple languages, automatically translating reviews to help global retailers establish trust in new markets. Businesses benefit from transparent pricing with no hidden costs, ensuring a cost-effective solution that provides high value regardless of size. Importantly, Lipscore allows businesses to retain full ownership of their data, giving them complete control over their reviews and insights. Overall, Lipscore stands out as a robust solution for retail and e-commerce businesses seeking to harness the power of customer feedback. By prioritizing verified reviews and high engagement rates, it empowers brands to build credibility, enhance conversion rates, and make informed business decisions, ultimately driving long-term growth in a competitive online marketplace. ## Lipscore Pros & Cons **What users like:** - Users commend Lipscore for its **quick and helpful customer support** , enhancing their overall experience and relationships. (40 reviews) - Users value the **ease of use** of Lipscore, praising its intuitive interface and efficient review collection process. (33 reviews) - Users value the **seamless integration with Shopify** , enhancing product-specific reviews and boosting response rates significantly. (13 reviews) - Users appreciate the **setup ease** of Lipscore, highlighting its intuitive interface and quick implementation process. (13 reviews) - Users praise Lipscore's **helpful and attentive team** , enhancing implementation and ongoing support for a seamless experience. (13 reviews) - Review Management (11 reviews) - Insights (9 reviews) - Implementation Ease (8 reviews) - Customer Interaction (7 reviews) - Response Time (7 reviews) **What users dislike:** - Users express concerns about the **high cost** of Lipscore relative to their low order volume and ROI uncertainty. (6 reviews) - Users find the **limited customization options** of Lipscore frustrating, hindering tailored experiences and brand alignment. (5 reviews) - Users find the **interface outdated** , affecting the overall experience and limiting brand customization in email templates. (5 reviews) - Users experience **billing issues** and lack of support, feeling overwhelmed by the service demands and high costs. (3 reviews) - Users find **difficult navigation** a challenge when sorting reviews and using the export function effectively. (3 reviews) - Filtering Limitations (3 reviews) - Integration Issues (3 reviews) - Unclear Documentation (3 reviews) - Dashboard Issues (2 reviews) - Inefficiency (2 reviews) ## Lipscore Reviews ### 1. Competent service and staff, however a little shady pricing through questionable sales rep. **Rating:** 3.0/5.0 stars **Reviewed by:** Micke Thaison . | Head of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Lipscore?** Nice and good implementation on Prestashop, once it was done. Very helpful and competent tech staff. Seems to be helpful for customers. **What do you dislike about Lipscore?** Initial contact with sales rep left us a little confused. Certain features were described as 'it just works' however the implementation/onboarding took longer than expected. And a certain feature to get the stars on to Google didn't work because we're lacking GTIN-numbers. This was not mentioned when we signed up. Also, the annual price was very high. Furthermore the service demands alot of attention to really fly. As a small business (around 10 employees) it's pretty hard to keep up with all customer feedback. **What problems is Lipscore solving and how is that benefiting you?** Having stars and real reviews for customers to make a decision upon. **Official Response from Tone Loberg:** > Thanks for your honest feedback and kind words about our tech team and Prestashop integration! ๐Ÿ™Œ We're sorry to hear that your initial experience with sales and onboarding didnโ€™t meet expectations. Your input helps us improve communication and transparency going forward. Weโ€™re here to support you and make sure Lipscore works as smoothly as possible for your business! โœจ ### 2. We've had a good experience using Lipscore. **Rating:** 3.0/5.0 stars **Reviewed by:** Alexandra G. | Customer Service Social Media , Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Lipscore?** We are receiving great service from their coworkers. **What do you dislike about Lipscore?** Some functions that we are missing is that we would like for our customers to search on our brand and that they would be directed to Lipscore's website to see all of the reviews (like trustpilot). **What problems is Lipscore solving and how is that benefiting you?** Tech problems, such as when we are not able to send out reviews pre-hand. **Official Response from Tone Loberg:** > Thank you for your valuable feedback! ๐Ÿ™Œ We're currently working on the functionality you mentioned and expect to launch it next quarter. Stay tuned โ€” exciting updates are on the way! ### 3. Easy and great oversight **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Lipscore?** Easy access and fast handling. Great with the email notitification on low scores **What do you dislike about Lipscore?** Hard to get the wrongfull reveiws sorted. If they leave a 1 star by misstake it takes to long to sort out **What problems is Lipscore solving and how is that benefiting you?** Get in contant with unhappy clients and also with the happy ones to keep building forward **Official Response from Tone Loberg:** > Thank you for your review! ๐Ÿ˜Š We're glad you find Lipscore easy to use and that the email notifications help you stay on top of low scores. We appreciate your feedback on handling mistaken reviews and will keep it in mind for improvements. Great to see Lipscore helping you connect with both happy and unhappy customers to keep growing! ## Lipscore Discussions - [What is Lipscore used for?](https://www.g2.com/discussions/what-is-lipscore-used-for) - [View Lipscore pricing details and edition comparison](https://www.g2.com/products/lipscore/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+20%3A49%3A01+-0500&secure%5Bsession_id%5D=4ff2651c-fa32-45ee-a5b8-b0c777a18256&secure%5Btoken%5D=b3110aab8a930b715c1c97dbc5fb5497aae7fd603d64f841d2232df524ba1fbd&format=llm_user) ## Lipscore Integrations - [Centra](https://www.g2.com/products/centra/reviews) - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) - [Voyado](https://www.g2.com/products/voyado/reviews) ## Lipscore Features **Collection** - Authentication - Review Forms - Personalization - Engagement **Agentic AI - Review Management** - Adaptive Learning - Natural Language Interaction - Multi-Language **Additional Functionality** - Reminders - Review Monitoring - Email Reminders - Monitoring - Performance Metrics - Surveys & Feedback - Activity Tracking - Data Import/Export - Review Notification - Reporting & Statistics - Feedback Management - AI Copilot - Real-Time Analytics - Survey/Poll Management - Activity Dashboard - SMS Messaging - CRM - Visual Analytics - Purchasing & Receiving - Real-Time Notifications - Customizable Reports - Response Management - Customizable Branding - SEO Management - Engagement Tracking - Review Badge Management - Negative Feedback Management - Social Sharing - Real-Time Data - Dashboard - Communication Management - Sentiment Analysis - Alerts/Notifications - Customizable Templates - Commenting/Notes - Template Management - Customer Experience Management - Social Promotion - Campaign Management - Email Management - Review Request - Multi-Location - Multi-Channel Campaigns - Chat/Messaging **Moderation** - Reviewer Validation - Response Types - Legal Agreements **Use Cases** - E-commerce - Retail - Customer Service **Administration** - Syndication - Insights - Content **Display Options** - Badges - Widgets - Third-Party Integrations - Social Media Integration - Website Integration **Generative AI** - AI Text Generation - Generative AI ## Top Lipscore Alternatives - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 4.1/5.0 (1,143 reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) - 4.2/5.0 (793 reviews) - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) - 4.8/5.0 (646 reviews)