Everyone is connected and updated quickly. We had an outdated system of paper, emails and trello board. Thankfully we now have one screen that keeps everyone up to date. Review collected by and hosted on G2.com.

We are still setting up some of our retail points. Every distributor has a different system, and we are committed to keeping it all in Linnworks, which means getting each service to communicate with the inventory and fulfillment system. -- An Update: I met with one of our digital sales providers and mentioned that we use Linnworks, but that it doesn't integrate with their system, so we need to manually key in orders from them. They asked who at Linnworks can help them get an integration working. I reached out to Linnworks and within 2 days have been able to get the info this sale provider needs and contacts with the people at Linnworks that can help make it happen. It was painless and I'm very happy with the helpfulness of the Linnworks support staff. Review collected by and hosted on G2.com.

Linnworks offers a wealth of integrations with most major domestic and international marketplaces and e-commerce CMS such as BigCommerce and Shopify. They also integrate with most carriers to make shipping simple. Review collected by and hosted on G2.com.

As with any system, bugs do crop up from time to time and it can be difficult to self-diagnose the issue and resolve it without assistance. Support is good however phone support do appear limited in their knowledge with most queries being referred to behind the scenes teams. This can be frustrating at times when a quick resolution is needed. Native integrations with major accounting software is lacking and we are reliant on third party applications to bridge this gap. Review collected by and hosted on G2.com.

Flexibility in the platform is one of its best features, and it can be extended directly via its developer platform. The platform's stability is also a big plus. We've never had any downtime that has affected us. Review collected by and hosted on G2.com.

The platform's UI can sometimes be a bit hard to use. Improvements to the user interface would be significant. Reporting could also be improved to be more intuitive. Review collected by and hosted on G2.com.

We are using Linnworks since 2013 and it is very easy to use, we can manage to process 1000 orders in very less time, and we can create custom packing and pick lists for easy picking and packing goods, Review collected by and hosted on G2.com.

Linnworks is not giving database access, we can't develop more apps with linnworks because of database nonavailability, One more thing is we can not add any custom field in the inventory view. Review collected by and hosted on G2.com.

scoping and onboarding were very thorough Review collected by and hosted on G2.com.

no having access to a demo account before signing Review collected by and hosted on G2.com.

Issues with the system being down are rare, the stock level ensures we keep our stock levels accurate. Enables us to create bundles and still maintain accurate stock records when bundles of products sell. Review collected by and hosted on G2.com.

Can be a struggle to learn. Took a long time for us to get our heads around how to do things, the processes don't feel particularly intuitive to us. I feel like we may not be making the most of the software but I don't know what I don't know, if you see what I mean. Review collected by and hosted on G2.com.

Like the way I can see what stock I have and what is due in. Also like the way I can create purchase orders using my current stock levels Review collected by and hosted on G2.com.

Not being able to change the price for my listings Review collected by and hosted on G2.com.

Options to integrate with many platforms and great import/export engine. Review collected by and hosted on G2.com.

Not the best solution for fashion retailers but we managed to find workarounds etc. to make it work for us. Review collected by and hosted on G2.com.

The multiple different options for different stores. This option allows us to serve our marketplaces as well as any internal orders. The software is very customizable and very user-friendly. The variety of customizable options is extremely helpful with day-to-day tasks. The option to provide certain security levels to based on the specific person is also very helpful to ensure there are no errors that occur when a specific user is using working with the software. The software works very well with the other software we currently use as well example Shopify is the software we use for our website and this software works very well with Shopify as well as Ship Station. It always works very well with our current CRM software that is used Salespad. Review collected by and hosted on G2.com.

When updates are made the changes are often very different from the original platform and can be confusing at times. However, once you are past the initial shock of the changes it becomes very simple to work with the changes. The color scheme could be better it would be nice to see more vibrant colors the gray background is not the most appealing color. The loading time of the reports could also be a little quicker however, I feel this likely varies based on the number of SKUs and locations that are being searched. These are very minor dislikes and most of the dislikes do not impact the function of the software itself. Review collected by and hosted on G2.com.

Linnworks has integration with all significant marketplace companies. Thus, we can collect all orders in a single system. In addition, our stock management has become much easier as the sold products are deducted from the stock instantly. Their customer service is quick enough and very helpful most of the time. Review collected by and hosted on G2.com.

The onboarding process was not smooth. In this process, We could not get enough information to use the system effectively. The documentation on the help pages is beneficial, but I would have preferred more videos instead. Review collected by and hosted on G2.com.