Brandon H.
BH
Brandon H.
warehouse/logistics director
Small-Business (50 or fewer emp.)
"Amazing Customer Relations That Bring Big Business to Everyday People"
5/5
What do you like best about Linnworks?

Customer relations are amazing. they bring big business to everyday people if your smart enough to use all of skuvault not just one piece of the puzzle then it will save you 5 times the cost. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

wish they had a preorder system that we could leverage in skuvault Review collected by and hosted on G2.com.

Response from Lucy Allen of Linnworks
Edit edit

Thank you for taking the time to share your experience with us Brandon.

We're delighted to hear that our Customer Success team has made such a positive impression and that SkuVault is helping you maximise the value of your payroll budget. It's especially great to hear that you're seeing the benefits of using the platform more broadly, as that's exactly what we aim to help our customers achieve.

We also appreciate your feedback about preorders in SkuVault. Customer feedback like yours plays an important role in shaping our product roadmap, and we'll be sure to share this with our Product team as they continue to evaluate future enhancements.

Thanks again for your review and for being part of the Linnworks community!

Eldair C.
EC
Eldair C.
Head of Ecommerce
Small-Business (50 or fewer emp.)
"One Central Platform for Managing Listings and Processing Orders"
4/5
What do you like best about Linnworks?

1 central software to manage listings, and process orders Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

The interface could be improved. It hasn't changed much over the years and could be made more user friendly Review collected by and hosted on G2.com.

Response from Ella Clay of Linnworks
Edit edit

Hi Eldair, thank you so much for taking the time to leave us a review!

We're so pleased to hear Linnworks is helping you manage inventory, orders, and listings across multiple channels, helping prevent overselling and streamlining your operations.

We also appreciate your feedback on the interface. We're always looking at ways to improve the user experience, so it's valuable to hear your thoughts.

Thanks again for your support!

Shreejal M.
SM
Shreejal M.
Full-stack Developer
Retail
Small-Business (50 or fewer emp.)
"Centralized Order Management Made Easy"
4/5
What do you like best about Linnworks?

I really like the central management of orders in Linnworks. Having a centrally managed orders screen and a central panel for all our orders, prices, etc., makes it really convenient and easy to process orders. The setup was really easy too; we can configure everything with just the click of a button. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

The APIs could be improved. There's a lot of security issues on the API side, and the general quality of the API could be improved. Documentations should also be updated to include the structured responses in a more verbose way. Review collected by and hosted on G2.com.

Response from Ella Clay of Linnworks
Edit edit

Hi Shreejal!

Thank you for taking the time to share your feedback—we’re really glad to hear that centralised order management is making a positive impact on your day-to-day operation, helping streamline your catalogue, pricing, and order processing.

We also appreciate your feedback on our API's, insights like yours are invaluable in helping shape these improvements.

Thanks again for your feedback and for being a valued Linnworks customer.

Artyom G.
AG
Artyom G.
Ecommerce Manager
Small-Business (50 or fewer emp.)
"Lots of Integrations That Keep Our Order Flow Running Smoothly"
4/5
What do you like best about Linnworks?

It offers lots of integrations and has been a big help in keeping our order flow running smoothly. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

The listing tool is a bit tricky, as it flags errors even when the information is correct. Review collected by and hosted on G2.com.

Response from Ella Clay of Linnworks
Edit edit

Hi Artyom

Thank you for your review! We’re delighted to hear that Linnworks has helped streamline your order flow and make inventory management more organised and manageable for your team. Saving hours of manual processing each day is exactly the kind of impact we aim to deliver.

We also appreciate your honest feedback on the listing tool, it is incredibly valuable as we continue to improve the experience.

Thanks again for taking the time to share your experience with Linnworks!

KA
Khalil a.
Small-Business (50 or fewer emp.)
"Effortless Inventory Management, But Needs Financial Accuracy"
5/5
What do you like best about Linnworks?

I find Linnworks easy to use, which I love. It has good forecasting capabilities and the tracking updates are helpful. Setting it up was very easy. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

I find the financial features in Linnworks are not accurate for canceled orders. Review collected by and hosted on G2.com.

Response from Ella Clay of Linnworks
Edit edit

Hi,

Thank you for taking the time to leave us a review! We're so pleased to hear that you've found Linnworks easy to set up and use, and that our forecasting capabilities, tracking updates, and inventory management are helping support your day-to-day operations.

We also appreciate your feedback regarding the financial reporting for canceled orders. Customer feedback like yours is invaluable in helping us identify opportunities to improve Linnworks and I have shared your comments with the wider team.

Thanks again for your support, and we're glad Linnworks is helping simplify your order and inventory management.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Good UX and personalisation"
4/5
What do you like best about Linnworks?

Ease of use, the UX is clear and easy making it easy to find everything. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

The listing tool is temperamental. When it works its great but when it doesn't it really doesn't. Review collected by and hosted on G2.com.

Response from Ella Clay of Linnworks
Edit edit

Thank you for your feedback! We’re pleased to hear that you find Linnworks easy to use and that the clear UX makes it simple to navigate the platform.

We also appreciate your honest comments about the listing tool. We understand that consistency is important, and feedback like this helps us continue improving the experience and reliability of the tool.

It’s great to hear Linnworks is helping you integrate with new marketplaces and support your expansion efforts. Thanks again for taking the time to share your experience!

Priyanka N.
PN
Priyanka N.
Ecommerce Account Manager
Mid-Market (51-1000 emp.)
"Your all in one site for inventory management and order processing"
5/5
What do you like best about Linnworks?

Linnworks has made our inventory management so easy, as we have linked with multiple sites. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

This is the best if you have huge inventory of products. Review collected by and hosted on G2.com.

Response from Lucy Allen of Linnworks
Edit edit

Hi Priyanka,

Thanks for the positive review. We love hearing how our software has made managing your inventory management easy across multiple locations.

Thanks again, we really appreciate it!

Rajeev S.
RS
Rajeev S.
Director Operations
Small-Business (50 or fewer emp.)
"A Reliable Tool for Multi-Channel E-Commerce Operations"
4.5/5
What do you like best about Linnworks?

What I like best about Linnworks is how effectively it centralizes our multi-channel operations. It integrates seamlessly with major marketplaces like Amazon, eBay, and Shopify, so I can easily manage inventory, orders, and shipping all from one dashboard. The automation rules are a huge time-saver — they cut down on repetitive tasks and reduce errors. It's also been reliable in handling large order volumes, especially during peak seasons, which gives me a lot of peace of mind. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

While Linnworks is powerful, there are a few areas that could be improved. I strongly feel the user interface can feel a bit dated and unintuitive at times, there’s a learning curve that takes a bit of patience. Some of the reporting features also feel limited or clunky when I am trying to extract more customized insights. Additionally, support response times can occasionally be slower than expected, especially during high-traffic periods. Review collected by and hosted on G2.com.

Response from Ella Clay of Linnworks
Edit edit

Hi Rajeev. Thank you for your thoughtful review! We're so glad Linnworks has helped streamline your multichannel operations and supported your business during peak periods. As a valued Linnworks Customer your feedback is incredibly valuable, and I’ll be sure to pass it along to our wider team. Thanks again!

Awais A.
AA
Awais A.
Account Manager
Small-Business (50 or fewer emp.)
"Best Multichannel Integration Software"
5/5
What do you like best about Linnworks?

I've been using Linnworks for about 5 years now. It's the perfect tool for E-commerce businesses.

It's a complete package that offers Product Information Management, Inventory Control, Order Management, Shipping Handling, Warehouse Management, Listing Creation, Listing Updating all in one software.

The user interface is very easy to work with and if you are stuck anywhere they have videos and documentations on their website to get help from. If you still need some help customer service is always there for you.

I've recommended it to many of my clients and would keep on doing so unless there's any other tool better than this. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

The prices are be a little bit high

Not good for small business Review collected by and hosted on G2.com.

Response from Ella Clay of Linnworks
Edit edit

Hi Awais,

Thank you so much for your review and for being a loyal customer over the past 5 years! We're delighted to hear that Linnworks has had such a positive impact on your business. I'll be sure to share your kind words with our customer service team. We're excited to continue this journey with you — thanks again!

Verified User in Medical Devices
UM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"Streamlined Our Inventory Operations"
4/5
What do you like best about Linnworks?

Linnworks centralizes our multichannel inventory management, making it much easier to sync stock levels across platforms like Amazon, eBay, and Shopify. The automation rules and order management tools save us a lot of time, especially during peak periods.

Before Linnworks, managing inventory across platforms was chaotic. With Linnworks, we've drastically reduced overselling issues and manual stock adjustments. The visibility into inventory levels and shipping workflows has improved operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

The UI feels a bit outdated and navigating some advanced features requires a steep learning curve. Documentation is good but could be more intuitive for beginners. Review collected by and hosted on G2.com.