AP
Alex P.
Head of eCommerce
Small-Business (50 or fewer emp.)
"We have been with Linnworks for over 8 years"
4.5/5
What do you like best about Linnworks?

These ease of automated processes it offers Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

At times there a small system issues, but their support does help in getting these issues resolved. Review collected by and hosted on G2.com.

Response from Lucy Allen of Linnworks
Edit edit

Hi Alex,

Thanks for the review! It's always great to hear from our customers - especially those that have been with us for many years and have benefited from the automated processes our software offers. It's good to hear how the support team have helped resolve issues also, I'll make sure to pass this information back to the team.

Thanks again.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Good software"
5/5
What do you like best about Linnworks?

Channel integration and shipping products Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

Reports are sometimes not the best and accurate Review collected by and hosted on G2.com.

Response from Lucy Allen of Linnworks
Edit edit

Hi,

Thanks for the positive review! It's great to hear our software has prevented you overselling across your sales channels. We've taken on board your points about reporting, this will be shared with the product team.

Thanks again - we really appreciate your feedback.

Holly D.
HD
Holly D.
Self Published Author
Small-Business (50 or fewer emp.)
"A great system to use for stock management"
4/5
What do you like best about Linnworks?

It's a robust system for stock management and lets you see everything in one place. Their customer service support is also fantastic, and they have a wealth of resources to customize your experience completely. It's also compatible with a lot of retailers so it's really easy to tailor it to what you're after. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

It can take quite a bit of time to get used to the system, and there are certain things like adding a product and syncing inventory that can be quite a time-consuming process to learn. I've also found that the interface can get quite clunky when you've got lots of products in the system. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great seamless integrator and order management software"
4.5/5
What do you like best about Linnworks?

Easy integration with multiple marketplaces and ecommerce platforms

Easy integration with shipping companies with no hassle

Makes multiple process faster for overall business Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

Would like some good dashboards for ease of information access Review collected by and hosted on G2.com.

Response from Lucy Allen of Linnworks
Edit edit

Hi,

Thanks for the positive review! We love hearing that we are the backbone of your business and has enabled ease when it comes to managing core processes.

It's always great to receive suggestions also, I’ll make sure to pass on your note about dashboards to our product team.

Thanks again - we really appreciate it.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Recommendation"
4.5/5
What do you like best about Linnworks?

marketplace configuration, inventory synchronization, and order processing Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

Refunds, product pricing, and integration with Magento 1 Review collected by and hosted on G2.com.

Response from Lucy Allen of Linnworks
Edit edit

Hi,

Thanks for the positive review! We love hearing from our customers – especially when our software is able to make a positive difference to them.

Always great to get feedback on product improvements also, we've taken your points on board.

Thanks again.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Superior flexibility supports quicker growth"
4.5/5
What do you like best about Linnworks?

A very flexible system with top support.

Constant feature releases and quick bug fixes.

Ideal as the core platform to have at the heart of your e-commerce tech stack. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

Some inconsistencies between the features that are supported on each channel.

Integrations from third parties can cut corners.

It's not free. Review collected by and hosted on G2.com.

Response from Lucy Allen of Linnworks
Edit edit

Hi,

Thanks for the positive review! Its great to hear our software is at the heart of your ecommerce tech stack, we are constantly striving to provide the best service and product as possible to our customers so your feedback about constant feature releases is really appreciated.

I'll make sure to pass on your kind words to the support and product team.

Thanks again.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"The complete solution"
5/5
What do you like best about Linnworks?

Linnworks allows us to manage all our channels sales and inventory with ease.

We have tried others but each had their failings. Linnworks just works! Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

Would love a better mobile app for sales use. Review collected by and hosted on G2.com.

Response from Lucy Allen of Linnworks
Edit edit

Hi,

Thanks for the review! We love hearing how our software has enabled you to manage mission critical business operations with ease.

We appreciate your feedback on product improvements also, we've taken your mobile app point on board and shared this with the relevant internal teams.

Thanks again

Verified User in Luxury Goods & Jewelry
AL
Verified User in Luxury Goods & Jewelry
Small-Business (50 or fewer emp.)
"Excellent software"
5/5
What do you like best about Linnworks?

Stable and reliable large range of integrations. Good support. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

User interface a little old fashioned and no mobile friendly version or app Review collected by and hosted on G2.com.

Response from Lucy Allen of Linnworks
Edit edit

Hi,

Thanks for the review! It's great to hear your business is benefiting from our large range of integrations. I'll make sure to pass on your kind words about the support also.

We love getting feedback on product improvements, we've taken your interface and mobile points on board. Watch this space.

Thanks again - we appreciate it.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Linnworks user review"
5/5
What do you like best about Linnworks?

Fully integrates with ease. User friendly system that is reliable Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

None I find the system easy to work with Review collected by and hosted on G2.com.

Response from Lucy Allen of Linnworks
Edit edit

Hi,

Thanks for the positive review! We love hearing from our customers – especially when our software is able to provide ease selling on various platforms and integrating with different systems.

Great recommendation about utilising our onboarding services also.

Thanks again - we appreciate it.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great Platform"
5/5
What do you like best about Linnworks?

Easy to use. Fast. Simple. No complaints at all. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

Nothing really. It does everything i need it to. Review collected by and hosted on G2.com.

Response from Lucy Allen of Linnworks
Edit edit

Hi,

Thanks for the review! We love hearing how our software has enabled your business to easily keep track of orders and stock and automate business processes.