RS
Roz S.
Director of Operations
Mid-Market (51-1000 emp.)
"Exceptional Support And User-Friendly Platform"
4/5
What do you like best about LinkSquares?

What I like best about LinkSquares is how easy the platform is to use while still offering powerful functionality. The ability to run reports quickly and efficiently. On top of that, their customer service is outstanding — responsive, knowledgeable, and genuinely invested in our success. I especially appreciate how their tech and development teams worked closely with us to implement a complex process tailored to our unique processes within our Salesforce integration. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

There’s not much to dislike from what we've experienced so far. However, we’re still in the early stages of using the platform and haven’t yet explored its full potential. Review collected by and hosted on G2.com.

Verified User in Online Media
AO
Verified User in Online Media
Mid-Market (51-1000 emp.)
"User-Friendly and Transparent Contract Management"
5/5
What do you like best about LinkSquares?

I like that LinkSquares is very user-friendly and fits almost all our needs. It's easy to understand and very intuitive, which makes it simple for our salespeople to use. I appreciate that it organizes all contracts in a repository and helps us draft new agreements with templates. It provides a lot of transparency when working on agreements. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

I would love if there were more searching or filtering options in finalize Review collected by and hosted on G2.com.

JC
James C.
"Streamlines Contract Management with Excellent Support"
5/5
What do you like best about LinkSquares?

I like the team that supported the implementation of LinkSquares, their responsiveness, and the speed of interaction with support. We aren't waiting for solutions and missing opportunities as a result. I know that the solution will have an answer to the problem case. Plus, the intuitive nature of the tool allows teams to use it effectively, even if they are resistant to change. The setup was really easy, and the team helped massively to enable us to migrate quickly. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

The AI is good but it would be ideal if it could use other sources to improve the advice it provides, like including precedence in other agreements. When using the LS AI add-in, it only looks at the single agreement, unlike Co-Pilot where you can load multiple reference documents. The ability to open access to specific users is driven by tags, which can make it complex to administer different user access. We try to discourage users from downloading agreements locally, but in some use cases, this is required. Presently, the download is binary and cannot be checked on a user-by-user (or agreement-by-agreement) basis. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Intuitive, Streamlined, and Supported: LinkSquares Exceeds Expectations"
5/5
What do you like best about LinkSquares?

LinkSquares is very intuitive and easy to use. Contract review and execution have become much more streamlined for our company. The tools provided for the review process instill confidence that every contract is being seen by the appropriate team members and approved for execution. The customer service is also excellent. All of our questions are answered promptly.

I love the template creator in Finalize. I'm still learning new ways to improve our templates to make them easier and easier to execute. The tagging function in Analyze is a powerful tool for contract organization. With a few clicks I can find a contract. It's also great having a dedicated Customer Success representative that checks in with us and continues to provide support, even after several years of using LinkSquares. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

The AI read of the parties of a contract is often inaccurate and requires pretty constant upkeep. Once you get your Party Library built, it gets easier, but there's definitely a learning curve. I wish I could delete parties from the Party Library as well. Once they are created (even by the AI), they are in the library forever. Review collected by and hosted on G2.com.

Dani N.
DN
Dani N.
Senior Risk Program Director
Mid-Market (51-1000 emp.)
"Now I Can Breathe..Linksquares' Legal Management System to the Rescue"
4.5/5
What do you like best about LinkSquares?

Linksquares Finalize and Prioritize is the best thing that has happen to my legal team. Not only is it user friendly, aesthetically it is easy on the eye. Through Finalize, all business users can access the templates prepared easily and are able to understand which template to use because I am able to input a description for each template. The clear cut way we can separate our internal versions from third-party has been chef's kiss for my company. Not to mention that the redline process is much faster -- the requester can send messages directly from the platform to the counterparty and they can respond directly back to me for internal review. Once that dance is over, welcome to the ease of using Docusign (easily integrated) straight from the platform.

Having an A-type personality, Linksquares eases my stress with its organization of the all agreements saved in Analyze with major and useful business terms highlighted -- which is a major A++ in my book.

We also use Prioritize for other general requests/questions submission -- which gets a lot of traffic as well. if you identify and prepare all the template questionnaires - all business users find it easier to navigate and get answers to questions they need. The more information I provide the easiest it is for the to select the appropriate template.

Customer support is awesome and always available to help me think of a quick fix to any issues that comes across my way. For example, I needed assistance with sending comments to the requestor in Prioritize. Our AM went above and beyond in their support for us and we got it fixed within a weeks notice -- even though some product updates had to be applied. The point is -- the service and timeliness in responses are phenomenal.

All in all I am satisfy with my care (Big Hero 6 style). Great product and awesome team to work with as well. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

Sometimes the business users would include a contract in Prioritize when it needed to uploaded into Finalize. Currently there is not a way to link the two products to remove it from Prioritize and automatically create a ticket to Finalize to process. Review collected by and hosted on G2.com.

LA
Luis A.
Manager, Legal Operations
Enterprise (> 1000 emp.)
"Logical Steps, AI, Advanced Data Management"
5/5
What do you like best about LinkSquares?

Implementing LinkSquares over 2 years ago as our company's CLM Center of Excellence (CoE) has significantly improved our operations in the Legal department. Thanks to LinkSquares, we've successfully reduced the unwanted noise that previously disrupted our workflow. Our attorneys, paralegals, and contract administrators can now focus on legal work that directly impacts our revenue, instead of spending valuable time resolving misunderstandings. This achievement wouldn't have been possible without the collaborative efforts of our Procurement, Partnership, and Strategy teams. By streamlining their communication with Legal via LinkSquares, we have created a more efficient and effective service that allows our Legal team to better support cross-functional teams. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

In the Finalize tool, some automation should be optional. For example, if no approver has been assigned, it should not go to "Ready for signature" status. The status should include one or two different options for "Internal Review" to help keep metrics on which internal team has the contract. Given that it is a Contract Management tool, it is most likely used by Legal Teams. However, the larger the company, the less contact the Legal team has with counterparties. The business or account manager is always the liaison. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Enterprise (> 1000 emp.)
"The Best CLM on the Market!"
5/5
What do you like best about LinkSquares?

What I like best about LinkSquares is how user-friendly it is. It has increased our legal team’s productivity immensely, and I also really appreciate the help section and the webinars. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

It would be nice if I could upload multiple agreements in Finalize all at once, instead of having to add them as attachments. Right now, once all the documents are executed, only the first agreement I uploaded gets transferred automatically into Analyze, and the other agreements still have to be uploaded manually. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Easy to Navigate and Dramatically Faster Contract Reviews"
5/5
What do you like best about LinkSquares?

LinkSquares is easy to naviage, cuts review times to drastically improve response times and tracks historial reviews and approvals. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

A better way to track project based progress would be great. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Exceptional Integration and Support, Dramatic Time Savings"
5/5
What do you like best about LinkSquares?

The Salesforce integration has been as good as advertised. The global terms in Analyze have turned a half dozen projects that would have taken days into projects that took hours. The team - from sales to implementation to customer success to support - has been generally excellent. They're responsive and seem committed to helping us get the most out of our subscription. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

As an admin and user, I've found it easier to get the hang of Finalize more than Analyze. The dashboards aren't as customizable as I'd like. We have some click-to-accept agreements, and there's not a quick, straightforward way to get records of those clicks into LinkSquares Review collected by and hosted on G2.com.

Verified User in Environmental Services
AE
Verified User in Environmental Services
Mid-Market (51-1000 emp.)
"All Our Agreements in One Place with Helpful Risk Ratings and Reporting"
4.5/5
What do you like best about LinkSquares?

I like the ability to have all of our agreements in one place, the risk ratings, and ability to report on our terms. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

Inability to edit and save in the platform. Review collected by and hosted on G2.com.