Edit

AB

Verified User in Building Materials

Mid-Market (51-1000 emp.)

9/6/2023

"Easy to administer, easy for users."

4.5/5

What do you like best about Lime CRM?

As an it administrator, i have mostly worked in the admin side of Lime, which is a clear and easy to use web based interface. both adding new access groups and managing the existing parts of it is highly intuitive.

Also from the users side there has never been any confusion, Lime a program that does what its supposed to do like you expect it to! Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

The admin interface still uses silverlight but is on the way out. Review collected by and hosted on G2.com.

TV

Timon V.

Kundekonsulent

Small-Business (50 or fewer emp.)

2/11/2022

"Simple, flexible and easy managing"

5/5

What do you like best about Lime CRM?

I have full management option and can build it myself, I get just the overview I want. Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

A little old looking, but the function weights up for it. Review collected by and hosted on G2.com.

Response from Lime Technologies of Lime CRM

edit

Hi Timon. Thank you for reviewing Lime CRM and for the feedback. We are continuously updating both design and features to meet the needs of our users, especially our web client that we have developed the past years. If you are only working in the desktop client at the moment, reach out to your go-to-person at Lime and ask them to show you how our web client looks like. I am sure you will enjoy the crisp design that we can offer you there! Best regards, your friends at Lime

TT

Thomas T.

Head of Media and Chief Digital Officer

Mid-Market (51-1000 emp.)

9/26/2023

"A CRM with lots of functionalities"

3/5

What do you like best about Lime CRM?

The way it combines both B2C and B2B and the available integrations.

Customer support is very well.

Nice userinterface. Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

Difficult to upgrade from earlier desktop version of Lime Review collected by and hosted on G2.com.

DM

David M.

Digital Marketer

Education Management

Small-Business (50 or fewer emp.)

1/28/2023

"A Smart and Flexible CRM Solution"

4.5/5

What do you like best about Lime CRM?

The best thing about LimeCRM is its adaptability to our business needs. It simplifies my workday by keeping all our customers, deals, and campaigns in one place and enabling me to use all my customer data. LimeCRM's smart add-ons and integration options are a great way to streamline my workflow and avoid duplicate data entry. Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

While Lime CRM has limited built-in features compared to some of its competitors, I appreciate its minimalistic approach as it allows me to focus on the core functionality without getting overwhelmed by unnecessary features. Review collected by and hosted on G2.com.

What problems is Lime CRM solving and how is that benefiting you?

Lime CRM is solving the problem of standard, flimsy CRM systems that often have functions that are never used. The tool is helping me by providing a CRM system that I use and that is tailored to my specific needs. It includes everything I expect from a CRM, such as contacts, history notes, to-dos, ticketing management, deals, and marketing activities. But it also offers additional features that make my workday easier. Review collected by and hosted on G2.com.

MR

Marie R.

Mid-Market (51-1000 emp.)

9/6/2023

"have always been satisfied with Lime, the contacts I have had at Lime. But not anymore after changing contact."

3.5/5

What do you like best about Lime CRM?

The flexibility and ease of use, stable without a lot of downtime. Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

The support is taking longer to respond. It feels like there is a lot of knowledge loss within the support compared to before. New contact persons have made me much less satisfied. Review collected by and hosted on G2.com.

PN

Peter N.

CEO and Owner

Small-Business (50 or fewer emp.)

9/6/2023

"Very capable system that has been tailored to our needs"

4.5/5

What do you like best about Lime CRM?

Intuitive, tailored to our needs and processes, super support Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

The flexibility of the system makes it necessary to buy a bunch of consultancy hours to get the system tailored Review collected by and hosted on G2.com.

ØB

Øyvind B.

Small-Business (50 or fewer emp.)

9/27/2023

"Lime: progress is a slow process"

3.5/5

What do you like best about Lime CRM?

It's great that we're able to prospect, pipeline and get solid intel out of the system once it's in place. This will really benefit our sales and support departments, as well as the executives' in need of Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

We've had to do quite a bit of adaptation to fit our needs. Review collected by and hosted on G2.com.

MJ

Matilda J.

Small-Business (50 or fewer emp.)

9/6/2023

"Lime CRM revolutionized my daily work"

5/5

What do you like best about Lime CRM?

The ability to customize and modify Lime CRM to suit our needs Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

The appearance cannot always be adapted to what we want to highlight Review collected by and hosted on G2.com.

UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

9/6/2023

"Easy to use, lots of feautures that we need."

4/5

What do you like best about Lime CRM?

Powerful tool for us to manage the customer data base. Enables us to gain a deep understanding of our customers and prospects, build an intimate relationship with them and provide them with outstanding service. Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

The costs and not be able to change all the blocks in the system so it serve our business even more. Review collected by and hosted on G2.com.

OL

Olga L.

ADMINISTRATIVE MANAGER

Small-Business (50 or fewer emp.)

2/10/2022

"Good service"

4.5/5

What do you like best about Lime CRM?

LIME SRM is clear and easy to use !!!!!! Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

Not all data could be checked retroactively Review collected by and hosted on G2.com.

Response from Lime Technologies of Lime CRM

edit

Hi Olga. Thank you for reviewing Lime CRM! We are happy to hear that you like to work with us and the value we bring to you and your colleagues. It's our ambition to continuously have all our services up and running smoothly. I will forward your feedback about LISA to my colleagues responsible. Wishing you a great day!