SA
Sarah A.
Nutritionist
Small-Business (50 or fewer emp.)
"Easy to use and set up"
5/5
What do you like best about Lime Connect (formerly Userlike)?

So easy to set up on my Squarespace website and to customise it so it looks like it's part of your website design. Review collected by and hosted on G2.com.

What do you dislike about Lime Connect (formerly Userlike)?

I'd love to have a desktop app I can download so that it automatically opens when I start my computer. Unless this already exists and I can't find it. Review collected by and hosted on G2.com.

Verified User in Events Services
EE
Verified User in Events Services
Mid-Market (51-1000 emp.)
"Great customer service"
5/5
What do you like best about Lime Connect (formerly Userlike)?

Great customer service both through the chat team and the staff responding to email Review collected by and hosted on G2.com.

What do you dislike about Lime Connect (formerly Userlike)?

We are new to the product and nothing I have found is offputting as yet! Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Fantastic Live Chat Software"
5/5
What do you like best about Lime Connect (formerly Userlike)?

the possibility to connect different platforms to each other and to assist successfully our future guests Review collected by and hosted on G2.com.

What do you dislike about Lime Connect (formerly Userlike)?

we do not dislike anything, and it is constructive Review collected by and hosted on G2.com.

AW
AZSTRONG W.
Administrador
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very satisfactory, it is very complete."
5/5
What do you like best about Lime Connect (formerly Userlike)?

It is very easy to use, it is interactive. Review collected by and hosted on G2.com.

What do you dislike about Lime Connect (formerly Userlike)?

At the moment, nothing about the messaging system displeases me. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Uncomplicated connection and easy to use"
5/5
What do you like best about Lime Connect (formerly Userlike)?

-The chat function is very clearly structured, keyword: user-friendly

-The integration into the website is completed in a very short time

-Easy handling in daily business

-Very good customer support from Userlike Review collected by and hosted on G2.com.

What do you dislike about Lime Connect (formerly Userlike)?

-No suggestions for improvement, everything is very well set up Review collected by and hosted on G2.com.

MW
Marco W.
owner
Small-Business (50 or fewer emp.)
"Perfect Service"
4.5/5
What do you like best about Lime Connect (formerly Userlike)?

The system is so easy to use. Thanks a lot Review collected by and hosted on G2.com.

What do you dislike about Lime Connect (formerly Userlike)?

The upgrade version is expensive. Please offer a cheaper one Review collected by and hosted on G2.com.

BS
Benedict S.
COO
Small-Business (50 or fewer emp.)
"Everything you need"
5/5
What do you like best about Lime Connect (formerly Userlike)?

We have been using Userlike ever since launching our new website and it is exactly what we were looking for. You can adjust just about every part of the plugin to your needs. It is easy to use for our staff. Whenever we have questions userlike support is always quick and helpful. Review collected by and hosted on G2.com.

What do you dislike about Lime Connect (formerly Userlike)?

There is literally nothing we dislike about userlike so far. Review collected by and hosted on G2.com.

FG
F G.
teacher
Mid-Market (51-1000 emp.)
"Userlike for an online open-door day"
4.5/5
What do you like best about Lime Connect (formerly Userlike)?

quick response from sales-staff

modern design

loads of functions Review collected by and hosted on G2.com.

What do you dislike about Lime Connect (formerly Userlike)?

too many functions for a beginner

expensive Review collected by and hosted on G2.com.

Xavier F.
XF
Xavier F.
Co-founder
Small-Business (50 or fewer emp.)
"Really useful tool !"
5/5
What do you like best about Lime Connect (formerly Userlike)?

It's simple ! Easy to integrate! Helpful ... 👌 Review collected by and hosted on G2.com.

What do you dislike about Lime Connect (formerly Userlike)?

We didn't have yet the opportunity to dislike any feature... 😉 Review collected by and hosted on G2.com.

LS
Lena S.
Online Marketing Manager
Small-Business (50 or fewer emp.)
"We are generally satisfied with the chat solution from userlike."
4/5
What do you like best about Lime Connect (formerly Userlike)?

Simple handling in the user backend

Diverse configuration options

Language selection

GERMAN SERVERS! Review collected by and hosted on G2.com.

What do you dislike about Lime Connect (formerly Userlike)?

It is necessary to make complicated browser settings to prevent frequent timeouts, very complex for the layman. Review collected by and hosted on G2.com.