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Relay review by Administrator in Machinery
Administrator in Machinery
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"Web filter that doesn't let you use websites"

What do you like best?

I don't like this filter. It works at blocking sites, but has major issues with blocking legit internal applications necessary for pages to load.

What do you dislike?

The main issue is how it categorizes and blocks things like and We have these setup in custom allow, re-categorized, you name it, but our users are still having pages not load and these specific items are showing up as Blocked Assets. Relay support is stumped and has quit calling us back it seems like because they can't find a solution.

What business problems are you solving with the product? What benefits have you realized?

We are stopping students from getting to sites they are not supposed to be on.

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* We monitor all Relay reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.