It's a fast-loading back-end, reliable and flexible POS system for the most part that is good for small to medium-sized retail stores with multiple locations like ours. It has all the features you might need. Review collected by and hosted on G2.com.

With a place like two locations like ours, I find the reporting features a bit challenging and awkward to use, as well as inputting invoices and making sure everything is organized between two stores. There is also some additional flexibility that I wish it had due to business growth and multiple revenue streams coming into play. Review collected by and hosted on G2.com.

Support is available to help fast and you can actually call them. Hardware seems solid Review collected by and hosted on G2.com.

Lack of features for ecwid. If you can't use their payment processor, you have to use authorize.net which isn't integrated. You get redirected outside of your platform.

They charged me $500 for the first month when I was evaluating but I was told if I cancel in 30 days, I can get a refund. That wasn't the case. Customer support said I could of went on a trial account, but I called in to set this up and Chloe Ruest signed us up. Review collected by and hosted on G2.com.

I love how easy it is to upload inventory and also the management of inventory even on your website Review collected by and hosted on G2.com.

The after sales service is not great. once you have a rep you are locked in to that rep even if there are better suited persons available to support you they cannot assist you have to go to your rep Review collected by and hosted on G2.com.

Easy to use, very user friendly and offers all components in one place - fax, text, email, phone. Review collected by and hosted on G2.com.

Would like to be able to set up options in a different format...maybe make certain components movable on home page. Review collected by and hosted on G2.com.

I like the ease of use with the integrations that help me to run my business. All my sales get sent to quickbooks and the integrated payment processing with Lightspeed payments is a valuable tool. No longer do I need to manually enter the price from Lightspeed to my payment processor. Complete the sale in the app and send the payment to Lightspeed payments and it's handled. Review collected by and hosted on G2.com.

The one thing I would like to see is a monthly statement for customer accounts Review collected by and hosted on G2.com.

Very user friendly, it's simple enough that we saved time on training new employees who will be working with it. We used to spend way more time on different platforms which costed us time/money & more error were made due to complexity of software which again took time. Review collected by and hosted on G2.com.

Few errors accrued, but considering the time period between them it was acceptable. Could have regular user & admin separate sections for each to submit recommendations how to improve the UI or other functions Review collected by and hosted on G2.com.

We use Lightspeed POS for PC for customer transactions and inventory control. The customer interface is simple and easy to use; inventory is pretty simple to create items and add stock, individually or via purchase order. The data on customer purchases comes in handy when customers forget what they purchased in the past, or I want to check the size or type of shoe they bought previously. We have two separate registers, as we have two different parts to the store; bike, and triathlon. I can track sales and do reports on the triathlon side separately from the bike side, which is advantageous. We also cash out the two POS terminals separately.

There is a lot of flexibility in creating inventory items and categories. It's also easy to reconcile inventory items/amounts to physical counts. Review collected by and hosted on G2.com.

It would be nice to assign inventory to either side of the store instead of one all-encompassing inventory. (ie bike shop vs tri shop) I do it manually in Excel currently Review collected by and hosted on G2.com.

One of the best Retail POS in the market with lots of advanced features and reporting Review collected by and hosted on G2.com.

Connectors to e-commerce not the best and their own e-commerce solution is lacking Review collected by and hosted on G2.com.

I love how easy to use Lightspeed is. With the e-commerce option, I was able to sync my store inventory to my website- avoiding any inventory disasters. I also love how user-friendly it is for my employees. T Review collected by and hosted on G2.com.

I wish there was an app where I could view online orders, and all my sales by line so I could easily see how we're doing and what we sold while I'm not in the store. Review collected by and hosted on G2.com.

Nothing. They had one friendly employee over the phone, and that's it. Review collected by and hosted on G2.com.

Very very complex to use for small businesses. Too hard to transfer from one POS to the next.

Total phone and email harassment, not respecting time zone (calling me too early in the morning).

Many problems when setting up the account: I had to have someone troubleshooting all the time

Trying to make you pay more than what you need.

Very expensive monthly. Review collected by and hosted on G2.com.