--- title: Lightspeed Retail Reviews meta\_title: 'Lightspeed Retail Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 294 reviews by the users' company size, role or industry to find out how Lightspeed Retail works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 294 scale: '5' date\_modified: '2026-08-07' parent\_category: name: POS url: https://www.g2.com/categories/pos --- # Lightspeed Retail Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Lightspeed Retail but has limited features. Are you part of the Lightspeed Retail team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Lightspeed Retail is the leading POS and payments platform that enables you to automate tasks, streamline operations and improve visibility across all your stores and channels. With Lightspeed, you can manage sales, inventory, customers and suppliers from one easy to use solution. Plus, access flexible and customizable reports on your sales, inventory and customers, so you can make smarter business decisions that help you grow. With Lightspeed’s unified payments solution, you’ll have your payments hardware, software and customer support in one place, empowering you to provide employees and customers with an elite checkout experience every time. * * * Seller [Lightspeed](https://www.g2.com/sellers/lightspeed) Discussions [Lightspeed Retail Community](https://www.g2.com/products/lightspeed-retail/discuss) Languages Supported German, English, French, Dutch, Spanish Solution Type All-in-One Overview by Marc-Olivier Bourdeau Show More ## Pricing Pricing provided by Lightspeed Retail. ### Lean Starting at $69.00 ### Standard Starting at $119.00 [ View More Pricing Information ](https://www.g2.com/products/lightspeed-retail/pricing) ## Top-Rated Alternatives [ ![Square Point of Sale](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Square Point of Sale") Square Point of Sale 4.6/5(1,211) ](https://www.g2.com/products/square-point-of-sale/reviews) [ ![Shopify POS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shopify POS") Shopify POS 4.4/5(368) ](https://www.g2.com/products/shopify-shopify-pos/reviews) [ ![Clover](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clover") Clover 3.8/5(108) ](https://www.g2.com/products/clover/reviews) [ View All Alternatives ](https://www.g2.com/products/lightspeed-retail/competitors/alternatives) ## User Insights Average based on 294 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ![Gladys C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gladys C.") GC Gladys C. Logistics and Procurement Mid-Market (51-1000 emp.) 3/7/2022 "Vend Inventory Issue" 0/5 What do you like best about Lightspeed Retail? Sales Dashboard as this is the functionality selling in Retail. Review collected by and hosted on G2.com. What do you dislike about Lightspeed Retail? IMPORTANT PLEASE READ IF YOU ARE CONSIDERING SUBSCRIBING TO VEND ESPECIALLY IF YOU HAVE MORE THAN 200 SKU AND MULTIPLE SHOPS   We subscribed to vend approximately a year ago when we had 2 shops and not very many sku, the system worked great and although few issues for which customer service was never really helpful we were able to manage and circumvent.   The issues started to build when our shops and sku started to increase, it was at this point we started to use there import and export functionality to mass upload data. Unknown to us at that time we started to see huge inventory issues within shops, from stock figures constantly being wrong to stock transfers always being incorrect. Upon investigation we found bugs when uploading re order level and qty, the system would automatically delete and add stock, we reported this issue to vend 6 months ago, they then came back to us with a solution   “ to manually edit 2000 sku across 20 stores whilst they resolve the issue”  It has now been 6 months vend has still not resolved the issue, there is no way we can manage to edit as per there solution needless to say we have had to build a complete off line solution to manage our inventory which is a core feature for why we purchased vend in the first place.  We are now urgently looking for alternatives as this has impeded our growth caused customers to walk away due to non stock items and will cause us a huge cost in technology change across 20 stores . We are experiencing slow response also while using the system in both front and back end, for example creating a transfer order, and checking upon receiving it in the system. I strongly recommend anyone taking vend to test the system robustly, above is just one of many unresolved issues. Review collected by and hosted on G2.com. What problems is Lightspeed Retail solving and how is that benefiting you? No problems solved by Vend Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic GR Greg R. General Manager Small-Business (50 or fewer emp.) 6/20/2022 "Lightspeed system" 5/5 What do you like best about Lightspeed Retail? This system is very user-friendly. The support staff is very helpful and friendly. The reporting side of things is very helpful and easy to use. Review collected by and hosted on G2.com. What do you dislike about Lightspeed Retail? I really haven't had any issues with the system and continue to enjoy it. Review collected by and hosted on G2.com. Recommendations to others considering Lightspeed Retail: Easy to use. Very friendly support staff. Review collected by and hosted on G2.com. What problems is Lightspeed Retail solving and how is that benefiting you? The reporting side of things has made life easy for ordering and tracking inventory. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 7/14/2022 "Everything you need for a POS system" 4.5/5 What do you like best about Lightspeed Retail? I like how practical everything becomes once you're setup. The initial configuration might take some time to be completed but once is done everything feels so smooth with the system. Review collected by and hosted on G2.com. What do you dislike about Lightspeed Retail? As mentioned before, perhaps the initial setup can be a little tricky. And when it comes to integrating with third-party software. It is something we can live with, given the overall of our sales is at the physical store Review collected by and hosted on G2.com. Recommendations to others considering Lightspeed Retail: You need to be a little tech savvy in order to understand the setup, once is done you're good to go Review collected by and hosted on G2.com. What problems is Lightspeed Retail solving and how is that benefiting you? Well this has been our journey into the digital era for our physical store and the traditional machine and inventory done manually most of the time, until we discovered the LS POS/platform Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 9/27/2022 "Reliable POS system" 4.5/5 What do you like best about Lightspeed Retail? Easy to use with all the features you need plus support that is easily accessible. Review collected by and hosted on G2.com. What do you dislike about Lightspeed Retail? We have had to reach out to support on occasion for transactions not making it into Netsuite. Review collected by and hosted on G2.com. What problems is Lightspeed Retail solving and how is that benefiting you? Connecting our inventory in Netsuite to our POS system. It's almost flawless. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ismael H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ismael H.") IH Ismael H. Sales Development Representative Small-Business (50 or fewer emp.) 11/24/2021 "Great Solution for your Retail Shop" 5/5 What do you like best about Lightspeed Retail? Cloud system that is really easy to set up and use. I love the integrations with Quickbooks, Xero, WooCommerce, and payment processing. The price is reasonable, and it allows you to monitor your whole shop from one place Review collected by and hosted on G2.com. What do you dislike about Lightspeed Retail? The price is great but, for businesses that are just starting to adopt this kind of technology and thinking about expanding, it could be a little over the budget, considering there are other options at a lower price that, even though are not as robust, will do the job. Also, for some non technical folks, bulk inventory management could be a challenge. Review collected by and hosted on G2.com. Recommendations to others considering Lightspeed Retail: Make sure you know exactly what you are looking for. Some other free solutions may seem enough but being able to add attributes to each item (size, color, width, etc...) gives you more flexibility and allow for better traceability. Reporting is great and the connectivity with your online shop makes everything so easy to manage. If you are not tech savvy, make sure you have someone that can help you with all the integrations. Review collected by and hosted on G2.com. What problems is Lightspeed Retail solving and how is that benefiting you? Inventory control and connectivity with my accounting system. Before, I had to manually extract the information from my old POS system, analyze it, and extract the values I needed to then work in my accouting system. Now everything is automated and easy to use. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Grapenuts W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Grapenuts W.") GW Grapenuts W. Manager Small-Business (50 or fewer emp.) 1/8/2020 "Lightspeed is Top Notch!" 5/5 What do you like best about Lightspeed Retail? Lightspeed is very reasonably priced, user-friendly and meets many of our needs in the wine industry. We have been able to streamline our business with the features LS offers. We are now more efficient, produce productivity data for analytical reasons, incorporated e-commerce and more! Customer service is amazing, accommodating, quick to resolve issues and friendly. We are glad we chose LS 3 years ago! Review collected by and hosted on G2.com. What do you dislike about Lightspeed Retail? We are a small independent retail wine shop with a very limited budget. Wish we could afford to incorporate the analytics component. However, we have branched out to their E-Commerce component. Review collected by and hosted on G2.com. Recommendations to others considering Lightspeed Retail: Lightspeed is very reasonably priced, user-friendly and meets many of our needs in the wine industry. Customer support is top notch! Review collected by and hosted on G2.com. What problems is Lightspeed Retail solving and how is that benefiting you? Having a cloud-based platform provides security all around! Doing inventory is a lot quicker than our previous POS. We are able to increase our sales and exposure within our community by utilizing the E-Commerce component. Review collected by and hosted on G2.com. Show More 11/16/2021 Current UserValidated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Enterprise (\> 1000 emp.) 7/14/2022 "Great product and of course one of the best places to work!" 4.5/5 What do you like best about Lightspeed Retail? The product is cloud based and helps small business owners and even big stores to easily move into cloud based platform and conduct their day to day business with ease! Review collected by and hosted on G2.com. What do you dislike about Lightspeed Retail? As any other software/hardware product, it does come with few glitches and our solution being more market specific, may not suit the needs of all types of customers. Review collected by and hosted on G2.com. What problems is Lightspeed Retail solving and how is that benefiting you? They are empowering small business owners to step up and move into more advanced POS/Billing system that is cloud based and by doing which they light up a spark on such start ups by being an example of what small companies can do (similar to Lightspeed's growth) Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 7/27/2022 "Easy to learn software" 4/5 What do you like best about Lightspeed Retail? Easy to learn and understand, easy to teach others how to use the software. Able to be customized to account for many different employees and keep track of their insights. Review collected by and hosted on G2.com. What do you dislike about Lightspeed Retail? My experience was tainted by older supervisors who had no idea what they were doing. They did not make the necessary updates to things such as LIghtSpeed Hub and other things, creating problems for everyone. Review collected by and hosted on G2.com. What problems is Lightspeed Retail solving and how is that benefiting you? Keeping track of a large number of employees, eCommerce, hosting an online store, keeping various inventory types organized and accessible to a wide user base. Keeps reports tidy and easy to read. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mike N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike N.") MN Mike N. Store Manager Small-Business (50 or fewer emp.) 11/3/2021 "Quick, easy to use and helpful!" 4/5 What do you like best about Lightspeed Retail? Lightspeed Retail has made our lives 1,000 times easier when it comes to tracking inventory in our small store. We have been able to sell so much more online thanks to the simple connection between the retail platform and their eCom option. but it is relatively easy to chat or call with a representative from the company for help. I appreciate the ease of use of entering new products and the ability to search for previous products, Review collected by and hosted on G2.com. What do you dislike about Lightspeed Retail? Lightspeed does have occasional down periods, and they are more frequent than we would like. I wish Lightspeed Retail was a little more customizable on our end of how things are setup, but I expect that to come with time. Review collected by and hosted on G2.com. What problems is Lightspeed Retail solving and how is that benefiting you? Like I said previously, we can sell so much more online because we can now track our inventory very quickly with the platform. We can also identify products much easier thanks to the ability to sync an image with every product. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 4/1/2022 "Not great for a retail boutique" 1.5/5 What do you like best about Lightspeed Retail? That it is cloud based and can access it from our phones and when away from the stores. Review collected by and hosted on G2.com. What do you dislike about Lightspeed Retail? There is A LOT! The onboarding was awful. Reporting is vague (no end of day report).Support is awful. No easy way to do markdowns, and so much more! Review collected by and hosted on G2.com. Recommendations to others considering Lightspeed Retail: I would not recommend Lightspeed to anyone in the boutique retail industry. It does have some good qualities but nothing that you couldn't get from other POS software. I regret choosing Lightspeed over Quickbooks Multi-store but with the time invested into the switch, I don't want to have to go through another switch again. We have been in business for over 17 years and used Quickbooks during that time. I wish I had never made the switch. The overall experience has been awful! Review collected by and hosted on G2.com. What problems is Lightspeed Retail solving and how is that benefiting you? There aren't many benefits we are getting that we couldn't have gotten had we stayed with Quickbooks. I guess it being cloud based is the most beneficial. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Lightspeed Retail? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Lightspeed Retail ](https://www.g2.com/products/lightspeed-retail/discussions/new) GU Guest User • Last activity about 4 years ago What are the key features of a POS system? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/lightspeed-retail-what-are-the-key-features-of-a-pos-system) GU Guest User What is Lightspeed Retail used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-lightspeed-retail-used-for) [ View all Discussions ](https://www.g2.com/products/lightspeed-retail/discuss) ## Pricing Options Pricing provided by Lightspeed Retail. ### Lean Starting at $69.00 ### Standard Starting at $119.00 ### Advanced Starting at $199.00 [ View More Pricing Information ](https://www.g2.com/products/lightspeed-retail/pricing) Lightspeed Retail Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_275cd1e8b8a46c55fcabaea92c4786ee/square-point-of-sale.jpg "Product Avatar Image") Square Point of Sale 4.6/5(1,211) [ Compare Now ](https://www.g2.com/compare/lightspeed-retail-vs-square-point-of-sale) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_909cbd977eb5a613e7cdaf08436ddf65/clover.png "Product Avatar Image") Clover 3.8/5(108) [ Compare Now ](https://www.g2.com/compare/clover-vs-lightspeed-retail) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ee2a0a4dbe312decf4c1e78b3a6f0b53/shopify-shopify-pos.jpg "Product Avatar Image") Shopify POS 4.4/5(368) [ Compare Now ](https://www.g2.com/compare/lightspeed-retail-vs-shopify-shopify-pos) ##### ##### Lightspeed Retail Features POS Credit Card Payments Barcode Scanning Hardware Integration Marketing Loyalty Programs Email Marketing Administration Inventory Management Employee Management Reporting [ View More Features ](https://www.g2.com/products/lightspeed-retail/features) ##### Categories on G2 [Retail POS](https://www.g2.com/categories/retail-pos) ##### Explore More [What low-code machine learning platforms work well for a data team that needs full ML workflow capabilities in one place without stitching together separate data prep and deployment tools?](https://www.g2.com/discussions/what-low-code-machine-learning-platforms-work-well-for-a-data-team-that-needs-full-ml-workflow-capabilities-in-one-place-without-stitching-together-separate-data-prep-and-deployment-tools)[Which Google Workspace utilities simplify email delegation, permission changes, and account management for distributed teams?](https://www.g2.com/discussions/which-google-workspace-utilities-simplify-email-delegation-permission-changes-and-account-management-for-distributed-teams)[Top-rated AI legal assistants for litigation support](https://www.g2.com/discussions/what-are-the-top-rated-ai-assistants-for-litigation-support) [Which food safety management platforms offer the fastest setup without extensive training requirements?](https://www.g2.com/discussions/which-food-safety-management-platforms-offer-the-fastest-setup-without-extensive-training-requirements)[CisionOne vs Muck Rack vs Agility PR Solutions for a boutique PR agency: which gives better media contact data?](https://www.g2.com/discussions/meltwater-vs-cision-vs-muck-rack-for-a-boutique-pr-agency-which-gives-better-media-contact-data-without-enterprise-pricing)[Pros and Cons Details](https://www.g2.com/products/lightspeed-retail/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)