Streamlined processes for taking orders and getting them to the kitchen through the KDS. Review collected by and hosted on G2.com.

Time clock is very basic, high processing fees, accounting is separate and additional cost with poor performance, loyalty program is separate and costs more Review collected by and hosted on G2.com.

There is nothing to like about this software. The sales pitch is misleading and not what you get. Review collected by and hosted on G2.com.

There is nothing good about this software. Lightspeed's sales pitch misleads and is not what you get, so much so that we had to cancel our subscription to minimize the damage this software has already caused. Furthermore, they send you the hardware with the promise that you can talk to their support and have it up and running, which is invalid. I spent over $1000 on hiring a computer person with 30 years of experience, and even after the program was up and running, I made unlimited phone calls to support. Customer service is slow to respond. Despite this, the salesperson did not bring it up during the meeting. Lightspeed fails this test because we chose our POS system based on its guaranteed excellent support. One more reason for switching to Lightspeed was its credit card integration offered by the salesperson. But it not only didn't work, but it was also downright horrible.

We ended up removing the integration and went back to standalone. We continued with the following promise, seamless integration with our third-party delivery application. The integration was such a disaster that we had to cancel it to minimize the damage it had already done to our delivery rating. Lightspeed has OrderAhead (online portal) that falls short. It's terrible. Hence, we returned to our online platform. Our result is that I now have to pay close to $300 per month for a POS system when I previously paid nothing for software that offered the same functionality and was more appropriate for restaurants and bars. Review collected by and hosted on G2.com.

As we all know, POS needs for restaurants have changed greatly since the pandemic. Not only does Lightspeed Restaurant fully integrate with all of the delivery platforms, but Lightspeeds online ordering system, Order Ahead, is super easy to set up and manage as well. With the ability of a rewards program, newly added inventory program and a wonderful support team, you can't go wrong with this proven POS. Review collected by and hosted on G2.com.

I'd like to see an e-gift card program ASAP please. Review collected by and hosted on G2.com.

Lightspeed restaurant helped me to build a complete end to end pos system for a client. Review collected by and hosted on G2.com.

The overall user experience is a bit complex. Review collected by and hosted on G2.com.

easy to use very user friendly. back end reporting is very detailed Review collected by and hosted on G2.com.

not to much to dislike about it easy to use Review collected by and hosted on G2.com.

Lightspeed is incredibly user friendly which makes training our staf a breeze! It is very customizable and we can update it on the fly. Review collected by and hosted on G2.com.

I wish that it had better reporting per server. The data exists, but lightspeed reports do not allow for it. Review collected by and hosted on G2.com.

Lightspeed is able to handle restaurants from quick-serve to table service with no problems. We have used it for both types of restaurants. We had servers who waited tables in our fine dining space, and we have a self-service model where the customers order on ipads on their own! Both have worked great with Lightspeed. The system can handle just about anything you throw at it. It is incredibly flexible regarding splitting tickets, on-the-fly changes to menus and pricing, accommodating notes and discounts, etc. Review collected by and hosted on G2.com.

Lightspeed has a slightly longer learning curve than some other POS systems, but that is to be expected due to its ability to handle so many different yptes of restaurants and issues. Review collected by and hosted on G2.com.

We love the ease of use. During the training period, the customer service staff were great with all of our questions. It's been about a year of use, and we absolutely love it. Review collected by and hosted on G2.com.

I dislike all of the emails that are sent to us, but other than that, it's been great. Review collected by and hosted on G2.com.

Very Easy and user-friendly app. Easy to manage the business Review collected by and hosted on G2.com.

Not sure what to say. Its a very good POS Review collected by and hosted on G2.com.

Lightspeed is an easy point-of-sales system to use, especially for small businesses. As an accountant, I find it easy to navigate and pull the needed reports. Review collected by and hosted on G2.com.

I don't really have anything that I necessarily dislike with Lightspeed. If I could suggest, it would be to update its interface. It would be great if it had a more modern and user-friendly look. Review collected by and hosted on G2.com.