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Lightspeed eCom

By Lightspeed

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3.5 out of 5 stars

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Lightspeed eCom Reviews & Product Details

Pricing

Pricing provided by Lightspeed eCom.

Advanced

$169.00
0 NA MONTH

Pro

$229.00
0 NA MONTH
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Lightspeed eCom Reviews (22)

Reviews

Lightspeed eCom Reviews (22)

3.5
22 reviews

Pros & Cons

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JL
Marketing Director
Small-Business (50 or fewer emp.)
"Paywall business structure - hidden costs galore"
What do you like best about Lightspeed eCom?

The only thing I appreciate about LS ecom is the somewhat easy navigation. Review collected by and hosted on G2.com.

What do you dislike about Lightspeed eCom?

Lightspeed goes public and doesn't have gift cards. Except you can get gift cards with some terrible work around that goes to another website for payment(only $600 and $20/mo.). Paywall after paywall. You want a sign up form on your site? Paywall subscription app. Lightspeed has built an amateur skeleton platform where if you want anything basic you have to sign up for a subscription service. This structure makes it so they sell you on the 60/mo. you spend months getting everything going(digging your own grave) then you'll have to spend 5-10 times just to get the most basic features. The joke is on you if you choose to use lightspeed ecom, ever. Disgusting and manipulative tactics to gain profit while pushing a sub par product. Worst company ever. Review collected by and hosted on G2.com.

DG
Director
Small-Business (50 or fewer emp.)
"Lightspeed .. A cloud-based ecommerce system "
What do you like best about Lightspeed eCom?

The good feature is that the register is connected and synced with the store inventory and website! The program is very user friendly with simple and easy to access the menus .Lightspeed offers functionality for customizable checkout, upsell and cross-sell features, related product recommendations, promotions and custom pricing for single items or groups of items, customer product Review collected by and hosted on G2.com.

What do you dislike about Lightspeed eCom?

The product is Expensive and complex for very small businesses and startups. Also the payment for subscription for one year is not advisable for a startup.The level of support is not always available hence a novice cannot get the full benefit with no support

Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Small-Business (50 or fewer emp.)
"A solid option for simple eCommerce sites, particularly if you're already running Lightspeed for POS"
What do you like best about Lightspeed eCom?

Lightspeed eCom is a solid solution for a brick-and-mortar store looking to make the leap to ecommerce, particularly if they're already running the Lightspeed POS. The way it simplifies and streamlines everything is probably its best feature. Review collected by and hosted on G2.com.

What do you dislike about Lightspeed eCom?

While it's a nice place to start, the relative lack of customizability compared to other ecommerce playforms out there is a drawback. It can also be costly, depending on your setup. Review collected by and hosted on G2.com.

AM
Creativity Guru
Mid-Market (51-1000 emp.)
"Overall great software!"
What do you like best about Lightspeed eCom?

Learning this tool was a breeze when I worked in retail. I barely had to ask any questions because the layout was so clean and simple to understand. Review collected by and hosted on G2.com.

What do you dislike about Lightspeed eCom?

Expensive and complex for very small businesses. One year commitment Review collected by and hosted on G2.com.

Verified User in Chemicals
UC
Mid-Market (51-1000 emp.)
"Lightspeed Ecom is easy ecommerce for everyone"
What do you like best about Lightspeed eCom?

I like lightspeed eCom because it provide me wide range of feature such as products variations, discounting rule and Product descriptions and categories,Integrated product returns management. Those items here are good for me. Review collected by and hosted on G2.com.

What do you dislike about Lightspeed eCom?

it is abit technical work and need to learn for more understand about it. Review collected by and hosted on G2.com.

PR
Small-Business (50 or fewer emp.)
"Great Software"
What do you like best about Lightspeed eCom?

The Lightspeed app is simple, all encompasing, and intuitive PoS software that most anyone can use if they spend a few moments with it. The UI and formatting are excellent. Review collected by and hosted on G2.com.

What do you dislike about Lightspeed eCom?

Needs a bit more customizability for specific categories of input. Review collected by and hosted on G2.com.

RD
Cashier
Small-Business (50 or fewer emp.)
"Good"
What do you like best about Lightspeed eCom?

How many things you’re able to do and customize Review collected by and hosted on G2.com.

What do you dislike about Lightspeed eCom?

Lots of glitches (at least in the iOS version). And the re-entering your PIN number like 3 times to do a transaction. Review collected by and hosted on G2.com.

Richard E.
RE
Group Chief Executive Officer
Venture Capital & Private Equity
Small-Business (50 or fewer emp.)
"Simple, feature rich and easy to implement"
What do you like best about Lightspeed eCom?

Ease of set up, everything is highly customizable with no requirement for coding experience.

Excellent selection of templates for all types of businesses, again all can be highly customized

The overall platform is very feature rich, without the need to install lots of apps. Review collected by and hosted on G2.com.

What do you dislike about Lightspeed eCom?

If you require an onmi channel solutions (retail and ecom), be sure to not build out your trial as they need to provision you with an account that is configured for omni. We spent a week building out our site to realize that we had been emailed new credentials after we subscribed, and this was not made clear! Review collected by and hosted on G2.com.

JA
Assistant Manager
Small-Business (50 or fewer emp.)
"Good program"
What do you like best about Lightspeed eCom?

I love how the register is connected to the store inventory and website! Review collected by and hosted on G2.com.

What do you dislike about Lightspeed eCom?

Ive used easier website editing programs. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"Easy to use "
What do you like best about Lightspeed eCom?

The program is very user friendly, easy to access the menus. Review collected by and hosted on G2.com.

What do you dislike about Lightspeed eCom?

It should have more tools to create sale and manage the inventory Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Lightspeed eCom.

Advanced

$169.00
0 NA MONTH

Pro

$229.00
0 NA MONTH

Standard

$119.00
0 NA MONTH
Lightspeed eCom Features
Storefront Design Tools
Product Visualization
Promotions and Discounts
Content Management
Product Configuration
Product Search and Filtering
Checkout Process
Tax Display and Processing
Payment Processing
Omnichannel