the customization and ease of use of the product Review collected by and hosted on G2.com.
have to manually end a session when docs are completed Review collected by and hosted on G2.com.
the customization and ease of use of the product Review collected by and hosted on G2.com.
have to manually end a session when docs are completed Review collected by and hosted on G2.com.
Very Easy to use, quick and customers find it very imporessive Review collected by and hosted on G2.com.
Working for BT, it puts customer off that the name on the email says lightico not BT. Not an issue with the service, though. Review collected by and hosted on G2.com.
Contracts are easy to find. Communicates quickly with customer Review collected by and hosted on G2.com.
It doesn't auto-populate from the sale. It doesn't clearly state that it's from my company to prove it's legit. Takes too long to complete contracts Review collected by and hosted on G2.com.
Its easyer then reading everything as im disxlerk Review collected by and hosted on G2.com.
That it dostn take the data from the other systims Review collected by and hosted on G2.com.
I like the quickness of receiving documents, especially signatures without receiving from the customer in persn Review collected by and hosted on G2.com.
That customers can only sign and initial, and not fill it out in person Review collected by and hosted on G2.com.
What I really like about Lightico is the simplicity on how you connect customers and are able to send them documents seamlessly without wasting time to look for things you have to forward to the customer. It is very responsive and the user interface is pleasant and easy to utilise. Review collected by and hosted on G2.com.
There isn't much dislikes about Lightico. However, I feel like Customers should also have a option to sign up to Lightico to send a screen share to a representative. Review collected by and hosted on G2.com.
How simple it is to use and makes the customers life a walk in the park. Review collected by and hosted on G2.com.
How you cant build the package before linking to the customer. Review collected by and hosted on G2.com.
Being able to send offer letters and backgrounds directly to the candidate while they're at home. It makes hiring in a lot easier. It is a very easy process for both recruiter and agent. Review collected by and hosted on G2.com.
The only problem I've run into is that you can't open lightico on a cell phone. Also, that it needs to be opened on only one device. Review collected by and hosted on G2.com.
Lightico has been an amazing assistant to legal statement compliance at my work, and provides real help when customers need to make payments securely. Review collected by and hosted on G2.com.
When our products lists update, sometimes Lightico can be a day or two behind compared to our current device portfolio, but this is rare and quickly rectified. The process for resetting and managing passwords could be more user friendly as, to date, all password management for lightico at our workplace is done through a manager with admin control and we cannot reset it ourselves. Review collected by and hosted on G2.com.
I really like the idea of Lightico and the technology behind it. It helps customers see what they are signing up for rather than just hearing it over the phone. Review collected by and hosted on G2.com.
Stability issues and the design. Many customers have queried if the link we send them is actually from us or not. They complain that it looks a little bit untrustworthy. It also really doesn't work for everyone. Many customers get an error saying that it's been disconnected which is a shame. Review collected by and hosted on G2.com.