KS
Katherine S.
Product Support Specialist
Enterprise (> 1000 emp.)
"Excellent platform!"
5/5
What do you like best about Lightico?

This is a user-friendly platform with easy-to-understand instructions. Review collected by and hosted on G2.com.

What do you dislike about Lightico?

I cannot identify anything missing from this product Review collected by and hosted on G2.com.

CA
courtney a.
broadband tech
Enterprise (> 1000 emp.)
"excellent and secure"
5/5
What do you like best about Lightico?

easy to use

simple instructions meaning its quick

secure and trusting Review collected by and hosted on G2.com.

What do you dislike about Lightico?

nothing much as a new user I have never had any issues with this application Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Super helpful, and saves the voice from strain"
5/5
What do you like best about Lightico?

I like that it means I don't have to spend time reading aloud to the customer, as their reading speed may be faster than my talking speed, and I like how it quickly shows the status of where the customer is in the document. Review collected by and hosted on G2.com.

What do you dislike about Lightico?

It can be a little useless when it comes to customers that don't feel confident using technology, but with some clear guidance, this can be turned around for the customer. Review collected by and hosted on G2.com.

OL
Owen L.
sales agent
Enterprise (> 1000 emp.)
"overall very good but some minor changes would be better for customer"
5/5
What do you like best about Lightico?

the ease of which the customer can open the document and how simple to use it is Review collected by and hosted on G2.com.

What do you dislike about Lightico?

can be incompatible with certain mobiles or say it is suspected spam Review collected by and hosted on G2.com.

TB
Tim B.
System Administrator
Mid-Market (51-1000 emp.)
"The Lightico Experience is Exceptional"
4.5/5
What do you like best about Lightico?

The Customer Interface is easy to Navigate. Best of all customers do not need to create a lightico account to sign their documents. The user Experience is crisp, clean and simple to use. So far I have nothing but positive feedback from the agents that I have trained on the platform. Review collected by and hosted on G2.com.

What do you dislike about Lightico?

My biggest concern about the the platform includes mobile signage. You are unable to hold your mobile phone sideways to sign the docs with your finger. The mobile device needs to say in the vertical position or you get an error message. Review collected by and hosted on G2.com.

JS
james s.
sales advisor
Small-Business (50 or fewer emp.)
"easy and simple to use makes like 10 times easy when dealing with terms and conditions"
5/5
What do you like best about Lightico?

the fact its so easy and straight forward Review collected by and hosted on G2.com.

What do you dislike about Lightico?

sometimes it does not show full terms and freezes out Review collected by and hosted on G2.com.

PA
Patricia A.
Customer Service Representative
Enterprise (> 1000 emp.)
"very easy to use"
5/5
What do you like best about Lightico?

simple to use navigation of system is easy, helpful tips at the side of the system Review collected by and hosted on G2.com.

What do you dislike about Lightico?

nothing at the moment I am enjoying using this new product Review collected by and hosted on G2.com.

Akram A.
AA
Akram A.
Business Service Support Advisor
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Lightico"
5/5
What do you like best about Lightico?

The features which is the best of all which gives you all information about the content. Review collected by and hosted on G2.com.

What do you dislike about Lightico?

Nothing is disliked in the application and all is perfect. Review collected by and hosted on G2.com.

LH
lacy h.
CSR (customer service representative)
Small-Business (50 or fewer emp.)
"lightico is a lifesaver"
5/5
What do you like best about Lightico?

I like how user friendly it is for both consumer and me. Review collected by and hosted on G2.com.

What do you dislike about Lightico?

the signatures never line up... or people never sign straight. i wish there was a way for customer to just sign and then we can readjust. Review collected by and hosted on G2.com.

Deondre B.
DB
Deondre B.
Area Manager
Mid-Market (51-1000 emp.)
"Great Process Changer"
5/5
What do you like best about Lightico?

I love the ease of signing contracts and how it works Review collected by and hosted on G2.com.

What do you dislike about Lightico?

The only thing I dislike is the fact we can not tab through the contract as the vendor Review collected by and hosted on G2.com.