LB
Laura B.
Branch Manager / Sales Agent
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Awesome"
5/5
What do you like best about Lightico?

I love that I have the option to send contracts through text or through email. I also like how fast and simple it is to send documents. Review collected by and hosted on G2.com.

What do you dislike about Lightico?

The "enable cookies" message that customers receive sometimes. Review collected by and hosted on G2.com.

SM
Shasta M.
Loss Mitigation Supervisor
Small-Business (50 or fewer emp.)
"Great Service and Product"
5/5
What do you like best about Lightico?

I love the fact that I can send documents or request documents from a customer and it is easy to get the documents back in a secured site via text message. Customers find that this system is much easier to use, than the other automated document systems. Review collected by and hosted on G2.com.

What do you dislike about Lightico?

There isn't anything that I don't like about the system. This system is very user friendly and has a very good ease of access for all. Review collected by and hosted on G2.com.

CD
Carlos D.
Insurance broker
Enterprise (> 1000 emp.)
"Love Lightico"
5/5
What do you like best about Lightico?

The most important factor in any application is ease of use, which Lightico blows out of the park. Review collected by and hosted on G2.com.

What do you dislike about Lightico?

Need a way to directly talk to the customer who is signing. Review collected by and hosted on G2.com.

Brandon P.
BP
Brandon P.
Shop Assistant
Enterprise (> 1000 emp.)
"easy to use, great for customer contracts"
5/5
What do you like best about Lightico?

i like the fact that you can send customer contracts with ease, very easy process to go through and it has very easy instructions for th e customers, much easier to do my job with lightico Review collected by and hosted on G2.com.

What do you dislike about Lightico?

if i am been honest there is nothing i dislike about lightico, it all works perfectly fine. only thing i would change about lightico is the fact that you need to be logged in at the same time as the customer Review collected by and hosted on G2.com.

EV
Erma V.
D
Small-Business (50 or fewer emp.)
"Great tool to expedite customer service,"
5/5
What do you like best about Lightico?

The most helpful thing about Lightico is the fast turnaround time, and the upside is that you are giving your customer an easy way to respond quickly and efficiently Review collected by and hosted on G2.com.

What do you dislike about Lightico?

There is nothing so far that I dislike about Lightico Review collected by and hosted on G2.com.

BL
Baily L.
M
Mid-Market (51-1000 emp.)
"CLIENTS ACTUALLY LIKE IT!!"
5/5
What do you like best about Lightico?

It is very fast and easy to set up and send to our clients. Review collected by and hosted on G2.com.

What do you dislike about Lightico?

Only thing I dislike is I would love a way to communicate with clients through the Lightico system. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Great alternative to docusign"
5/5
What do you like best about Lightico?

The product is very versatile and has the ability to integrate with our inbound phone system. The tool is robust and offers the ability to service many things to our team. Review collected by and hosted on G2.com.

What do you dislike about Lightico?

Overall there is not a thing that we dislike. Some items do require professional services to assist with but overall, the product is fairly robust and offers an easy-to-use document verification tool. Review collected by and hosted on G2.com.

SM
Shaun M.
broadband technical advisor
Enterprise (> 1000 emp.)
"Very helpful app"
5/5
What do you like best about Lightico?

I like how easy it is to go through T&C's with customers, making speaking it a lot easier. Customers also have to agree to each section on the app. Review collected by and hosted on G2.com.

What do you dislike about Lightico?

I'm not too fond of the fact that it can be a little slow to load. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Difficult for people to use"
2.5/5
What do you like best about Lightico?

Good to be able to share document in full, seems very straightforward for customer to use in terms of opening the chat, simple enough to use and the accessibility options seem pretty good Review collected by and hosted on G2.com.

What do you dislike about Lightico?

Difficult to navigate document on a phone, can't rotate phone, seems quite glitchy when trying to zoom etc, would be nice to be able to put document together before starting chat. Would hope something like this would be quicker than reading the details over the phone. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"TIME SAVING!!"
5/5
What do you like best about Lightico?

its really really time saving and the customers are extrmely happy bedcause they arent always listening to every word that we say when reading the ts and cs in there Review collected by and hosted on G2.com.

What do you dislike about Lightico?

basically sometimes when i am placing an order for the customer, it makes me have to start the order again because it is being laggy and keeps flickering, which isnt too bad Review collected by and hosted on G2.com.