--- title: Lighthouse by WorkWave Reviews meta\_title: 'Lighthouse by WorkWave Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 11 reviews by the users' company size, role or industry to find out how Lighthouse by WorkWave works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 11 scale: '5' date\_modified: '2025-10-31' parent\_category: name: HR url: https://www.g2.com/categories/hr --- # Lighthouse by WorkWave Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Lighthouse by WorkWave but has limited features. Are you part of the Lighthouse by WorkWave team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Lighthouse is a mobile workforce management platform for cleaning and security contractors. Lighthouse provides complete visibility of distributed teams and helps you monitor cleaning task completion, and scheduled work or guard touring and patrols, visitor management and other physical security operations as they happen. Lighthouse adds time- and money-saving capabilities to view, manage and automate operations in the field, allowing you to improve service delivery, gain operational efficiency and reduce risk. Lighthouse has easy-to-use features that allow you to know where your workers and assets are at all times, capture evidence of services performed and handle the unexpected. • Real-time GPS location tracking and live maps • Mobile forms and activity reports • Messages and alerts • Duress and notifications • Scheduled work and exception reports • Analytics dashboard and reports • Mobile time and attendance * * * Seller [WorkWave](https://www.g2.com/sellers/workwave) Discussions [Lighthouse by WorkWave Community](https://www.g2.com/products/lighthouse-by-workwave/discuss) Languages Supported English Overview by Debbie Trecek Volkens Show More ## Top-Rated Alternatives [ ![ADP Workforce Now](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ADP Workforce Now") ADP Workforce Now 4.2/5(4,313) ](https://www.g2.com/products/adp-workforce-now/reviews) [ ![Keka](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keka") Keka 4.4/5(2,217) ](https://www.g2.com/products/keka/reviews) [ ![APS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "APS") APS 4.6/5(860) ](https://www.g2.com/products/aps-aps/reviews) [ View All Alternatives ](https://www.g2.com/products/lighthouse-by-workwave/competitors/alternatives) ## User Insights Average based on 11 real user reviews. [Log in to unlock pricing and user insights](/login) ![John Ydnar C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Ydnar C.") JC John Ydnar C. Customer care Mid-Market (51-1000 emp.) 11/10/2022 "Light house the best!" 5/5 What do you like best about Lighthouse by WorkWave? I like the best on lighthouse when it comes to answering and dialing up to contact the hotels and to answer the calls from our clients. It is very fast and very reliable when it comes to calls. Review collected by and hosted on G2.com. What do you dislike about Lighthouse by WorkWave? I kinda dislike when sometimes even if i'm offline, a sudden call from a client were incoming. I'm quite surprised as I'm not ready to answer the phone call I hope you can look for an update about it. Review collected by and hosted on G2.com. What problems is Lighthouse by WorkWave solving and how is that benefiting you? I was able to resolve all of the concerns coming from our clients specially when it comes to bookings and reservations from the hotels. I was able to add their special request reel time and they were happy about it. Review collected by and hosted on G2.com. Show More 12/1/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite AP Anantha P. Marketer Mid-Market (51-1000 emp.) 7/27/2023 "User friendly HRM" 4.5/5 What do you like best about Lighthouse by WorkWave? Easy integration of multiple data payroll, attendence, perfirmance, reinvestment ... Review collected by and hosted on G2.com. What do you dislike about Lighthouse by WorkWave? Data visulazaton from raw data to cutomized unterface Review collected by and hosted on G2.com. What problems is Lighthouse by WorkWave solving and how is that benefiting you? Maintaining multiple workbooks at a time to one interface for data visualization and process screening Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![dominic b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "dominic b.") DB dominic b. Travel Agent Mid-Market (51-1000 emp.) 10/7/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "How Lighthouse Changed my Life" 5/5 What do you like best about Lighthouse by WorkWave? The most helpful thing about light house is that it is so integrated and The ease of use. I have used it almost every day since I started working on Travel perk. Review collected by and hosted on G2.com. What do you dislike about Lighthouse by WorkWave? Down side of Lighthouse is that it sometimes has limited acces to some users and there are some that have a queue and other than that everything is OK. With calling as well. Review collected by and hosted on G2.com. What problems is Lighthouse by WorkWave solving and how is that benefiting you? There is one problem that I have faced with the lighthouse and it seems that the only problem is with the Issue when using an older version of it . It seems that when using the older version it will cause some errors that I could not work for the whole day. Review collected by and hosted on G2.com. Show More 10/15/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite ![John Matthew P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Matthew P.") JP John Matthew P. Customer care Telecommunications Mid-Market (51-1000 emp.) 10/22/2022 "Lighthouse Review" 5/5 What do you like best about Lighthouse by WorkWave? Lighthouse helps us communicate with our clients and fulfill their requests. It also helps us work faster and work smarter. For me, the lighthouse is the best platform I used for all the years working on BPO. Review collected by and hosted on G2.com. What do you dislike about Lighthouse by WorkWave? I don't have any problems with the lighthouse. but only when the connection is kind of bad, but there is nothing wrong with the platform for me. However, for more improvement, I think there are just more options on the platform. Review collected by and hosted on G2.com. What problems is Lighthouse by WorkWave solving and how is that benefiting you? The Lighthouse solves our problems and lightens our workload since this platform helps a lot of our company, and this is the daily platform we use. Our business company grows through this platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Miguel Ace D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miguel Ace D.") MD Miguel Ace D. Customer Care / Real Time Analyst Information Technology and Services Mid-Market (51-1000 emp.) 10/16/2022 "Lighthouse User-friendly tool for communication and monitoring specially for HR related concerns." 5/5 What do you like best about Lighthouse by WorkWave? First, we are using a different application, and it's really slow, and most of the time, our customer got disconnected. And our client advises that they will make some changes. Then Lighthouse introduced and help us build a better way communicating with our clients. Review collected by and hosted on G2.com. What do you dislike about Lighthouse by WorkWave? None. Everything is working well; the best thing is we can monitor our agents activities via Chat or phone calls. We can also watch the queue for both live communication. Review collected by and hosted on G2.com. What problems is Lighthouse by WorkWave solving and how is that benefiting you? The communication with our customer is smooth, and most of our transaction is successful. Thanks to Lighthouse, it's more stable and user-friendly for both ends. Review collected by and hosted on G2.com. Show More 10/18/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Nicolo Martin L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolo Martin L.") NL Nicolo Martin L. Travel Consultant Mid-Market (51-1000 emp.) 10/3/2022 "Easy to use" 5/5 What do you like best about Lighthouse by WorkWave? What I like the best with light house is it was very convenient, easy, and friendly to use in work environment especially in BPO company where we take calls like customer service. Review collected by and hosted on G2.com. What do you dislike about Lighthouse by WorkWave? I don't see any reason to dislike the lighthouse since this is our tool since day one, we are already very used to it. We don't want to switch to another vendor or tools just because of pricing. Review collected by and hosted on G2.com. What problems is Lighthouse by WorkWave solving and how is that benefiting you? Lighthouse helps us solve problems that affect customer experience, especially when taking calls with our customers. It really helps us to obtain Customer satisfaction. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Stephen Almyr C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen Almyr C.") SC Stephen Almyr C. Business Travel Consultant Mid-Market (51-1000 emp.) 10/24/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "Lighthouse as my savior" 5/5 What do you like best about Lighthouse by WorkWave? Light house really helped me a lot in terms of communicating to our beloved clients Review collected by and hosted on G2.com. What do you dislike about Lighthouse by WorkWave? None as of the moment since it is really helpful. Review collected by and hosted on G2.com. What problems is Lighthouse by WorkWave solving and how is that benefiting you? We do have clients asking for an assistance to their reservation and we are happy to help them. Review collected by and hosted on G2.com. Show More 10/26/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Robert T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert T.") RT Robert T. Head of Demand Generation Mid-Market (51-1000 emp.) 10/30/2018 "Lighthouse Review 5star\*\*\*\*\*" 5/5 What do you like best about Lighthouse by WorkWave? I like how each member of my team can easily collaborate on projects. Also the assignment rule makes it really simple to assign the next actions to the appropriate person. We also use this across disparate locations and with our agencies. Review collected by and hosted on G2.com. What do you dislike about Lighthouse by WorkWave? The UI could be improved and given a lick of paint as its very grey/dull colours. Very occasionally alerts aren't emailed to the appropriate person but this like in most cases maybe user error. Review collected by and hosted on G2.com. Recommendations to others considering Lighthouse by WorkWave: As always trial the platform if you can. Don't' have too many collaborators on each ticket - its best practice to open another. Review collected by and hosted on G2.com. What problems is Lighthouse by WorkWave solving and how is that benefiting you? Internal and external collaboration on large projects. Being able to collaborate with partners across the UK on major website projects which require lots of communication and constant edits. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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