We’ve been working with Liftify for a few years now, and they’ve truly been one of the most dependable and helpful companies we’ve partnered with. From the early days, when we were still getting our name out there, they treated us like a priority—not just another small account. That made a lasting impression.

Their team made getting started extremely easy. The onboarding process was seamless, and we had a clear and professional setup meeting with their administrators. They laid out the plan, implemented it quickly, and had us up and running in no time. From there, it’s been a well-oiled system that works behind the scenes to support our reputation.

One of the best parts of working with Liftify is how easy the system is to use. The dashboard is always available and simple to navigate, and we are emailed reports regularly—daily, monthly, and quarterly—that are clear, relevant, and informative. Honestly, I can’t think of any data or insights I wish we had that aren't already included. They’ve really thought through the reporting side of things.

On top of that, the customer support has been excellent. They check in consistently, are always responsive, and genuinely care about helping us grow. The system integrates smoothly into our workflow, and even with all its capabilities, it never feels complicated or overwhelming. It’s packed with features, but all of them are useful—nothing unnecessary or confusing.

Liftify has helped us build a stronger online presence, collect more meaningful reviews, and ultimately strengthen our reputation in a way that brings real value to our business. Everything just works—and that’s not something you can say about every partner. Review collected by and hosted on G2.com.

No issues so far, all works well

Nothing unhelpful comes to mind

Everything’s worked as expected

Haven’t run into any downsides

All smooth—no problems to report Review collected by and hosted on G2.com.

What I like most about using Liftify is how easy they make it to consistently gather authentic customer reviews without adding extra work for our team. Their platform has helped us boost our online reputation and gain valuable insights to improve our service. The implementation was very easy, the customer support is wonderful and the integration into our accounts was seamless. Review collected by and hosted on G2.com.

We haven't seen any downsides - it's been the complete opposite. The team is responsive, data is comprehensive and the time saved is invaluable. Review collected by and hosted on G2.com.

Working with Liftify has been a great experience. From the start, their team provided excellent support. They were incredibly responsive and willing to work with us through a complicated internal setup to make sure everything was implemented correctly. The team was committed to helping us succeed and went the extra mile to ensure our business owners were set up to get the best possible results. Thanks to their efforts, we saw an incredible lift in Google reviews within the first two months, which has made a noticeable impact. I have worked with other review generation companies before, and I can say without a doubt that the support we have received from the Liftify team is second to none. We look forward to continuing to work with Liftify to generate new reviews & grow our business. Review collected by and hosted on G2.com.

The dashboard is very simple and easy to use, but there are some technical glitches that could be resolved. They can usually be fixed with a quick refresh or an email to Liftify's support team, though. In some instances, reviews will show up multiple times, saying they need a response, or I am unable to respond to reviews without refreshing the page. All in all, the support is incredible, but the dashboard does have a few bugs. Review collected by and hosted on G2.com.

We’ve been using Liftify for over a year, and it’s truly become an essential part of how we operate. The platform is easy to use, quick to implement, and integrates seamlessly with our CRM—allowing us to automate review requests without adding extra work to our team.

What stands out most is how effortlessly it delivers real results. On a daily basis, Liftify runs quietly in the background, helping us consistently generate high-quality, authentic reviews from our customers. The insights we get from the dashboard are clear and actionable, helping us improve both service and engagement.

Their support team is responsive and professional, and the entire experience feels like working with a true partner—not just a software provider.

If you’re looking for a simple, powerful way to build your online reputation and deepen customer trust, Liftify is the clear choice. Highly recommended. Review collected by and hosted on G2.com.

If there was one thing I would like to see implemented in the future, it would be having a process in place to identify and help remove negative reviews or those that violate any of Googles terms and conditions. Review collected by and hosted on G2.com.

What I like best about Liftify is their customer service—it’s honestly in a league of its own. Every time our team has reached out, their team has been quick to respond, incredibly friendly, and always willing to go the extra mile to help. You never feel like just another ticket in their inbox; they treat you like a real person and actually care about solving your problem. Review collected by and hosted on G2.com.

Honestly, I’ve tried to think of something I dislike about Liftify, but I keep coming up empty. Every part of the experience has been smooth and positive—from their intuitive platform to their stellar customer support. Review collected by and hosted on G2.com.

Liftify has been a game-changer for both West Fork Whiskey Co. and our Mash House restaurant. Their team is proactive, easy to work with, and genuinely invested in our success. Since partnering with them, we’ve seen a noticeable increase in the number of positive reviews across platforms. Their system makes it effortless for happy customers to share their experiences, which has strengthened our online presence and built more trust with new guests. The communication from their team is always prompt and helpful, and they go the extra mile to ensure we’re maximizing results. Review collected by and hosted on G2.com.

Honestly, there’s nothing I dislike about Liftify. They’ve exceeded expectations in every way, and we couldn’t be happier with the results they’ve delivered. Review collected by and hosted on G2.com.

Liftify makes the process very easy from start to finish no matter the crm, or technology your company utilizes. From old outdated systems to new integratable systems, liftify makes it simple to garner good quality reviews for your company.

We started our journey with Liftify roughly a year and a half ago with an average rating across all of our 8 locations nationwide in the mid 3.5 star range and have now reached 4.6 stars nationwide. All thanks to Liftify. A great cherry on top is that their services are very fairly priced. Review collected by and hosted on G2.com.

From the Liftify team, to their platform and processes, there are no complaints to speak of! Review collected by and hosted on G2.com.

Liftify has completely transformed the way we handle reputation management. From day one, the platform has been incredibly easy to use, intuitive, and packed with features that actually move the needle. Managing reviews, website chat, and detailed reporting has never been simpler or more effective.

What really impressed us is how seamlessly Liftify ties everything together—whether it's tracking review generation, engaging site visitors via chat, or pulling clean, actionable reports, it's all there in one dashboard. And now that they’ve added directory listings, it's like we have a full-scale local marketing suite without the complexity or clutter of other tools.

We used both Consumer Fusion and Podium before making the switch, and we haven't looked back once. Liftify not only simplified our processes but also delivered better results. Their support team is responsive and genuinely invested in our success. Highly recommend it to any business serious about growing and protecting their online reputation. Review collected by and hosted on G2.com.

Report exports from the platform can look better. Review collected by and hosted on G2.com.

What truly sets Liftify apart, though, is their incredible customer success team. Our Customer Success Manager, Chloe, has been nothing short of phenomenal — knowledgeable, proactive, and genuinely invested in our success. They’ve provided thoughtful guidance, creative strategies, and unwavering support to help us get the most out of the platform.

Additionally, the reporting and integration options feel limitless and have been important in showcasing the success of the platform to our leadership. Review collected by and hosted on G2.com.

The only thing to truly dislike is the inability to incentivize reviews, but honestly, that has nothing to do with Liftify- it's the Google gods and their guidelines. Review collected by and hosted on G2.com.

Liftify has completely streamlined our review generation process. The integration is seamless, the interface is simple, and the results speak for themselves. We’ve seen a significant increase in 5-star Google reviews since starting with them. I especially appreciate how the platform routes reviews by ZIP code and keeps things automated yet personalized. On top of that, Zach and Nicole have been phenomenal—proactive, responsive, and genuinely invested in our success. Review collected by and hosted on G2.com.

There’s always room for small improvements, like a bit more flexibility in customizing the timing or messaging of follow-ups. That said, the default setup is very effective, and the team is always open to feedback and continually improving the platform. Review collected by and hosted on G2.com.