I love how Liftify checks the box on everything we need in review management. It ties in effectively with our CRM, allowing us to solicit reviews and view them all in one location. The AI insights are incredibly useful, helping us produce great responses to reviews, often with little editing needed. The majority of review platforms can be managed within Liftify, which provides peace of mind that we are responding promptly. The AI's recommended replies are spot on, requiring minimal adjustments. Additionally, Liftify's reporting features give us clear insights into our review scores and response rates. We also appreciate the 'drip campaign' setup, which is more effective than a one-and-done message. Overall, the transition from our previous product was seamless, and the setup was easy. The support from our Liftify representatives are TOP NOTCH as well. I can't say enough great things about their team -- they are some of the most responsive (and action-driven) people I've ever worked with. Review collected by and hosted on G2.com.

There's no way to respond directly to BBB, Yelp, Angi/Home Advisor reviews. I don't fault Liftify for that though -- these platforms don't share access well. Review collected by and hosted on G2.com.

Having the ability to set up auto-responses so we can stay on top of our review response rate is killer. The custom reporting and the dashboard overview that lets you see all your listings in one place are also very helpful. On top of that, it’s pretty straightforward to get everything set up and running. Review collected by and hosted on G2.com.

We’ve been having issues getting reviews to match up with the correct jobs in our CRM. Review collected by and hosted on G2.com.

I like how Liftify is intuitive and easy to use. The reporting features are also a plus, as I can run reports to see which team members are getting online reviews and look at data over different date ranges. Setting it up was pretty easy, and I only needed to get access for my team members. The AI response is pretty good as well, though it could use some improvement. I like Liftify a lot, and the team at Liftify is strong and always helpful. Review collected by and hosted on G2.com.

I don't like all the words that the AI selects sometimes. It uses words that I don't believe most people use in everyday language. Review collected by and hosted on G2.com.

Liftify has helped several clients improve their volume of review generation and helps make a much faster impact on ratings. The onboarding team really made integrations simple, which is a big plus. I also appreciate the ease of use of the reporting platform and the results we've seen. They provide a truly visible win for our clients who started using Liftify. Initial setup was very easy; the Liftify team handled everything. Review collected by and hosted on G2.com.

Smaller clients don't have the budget to support the cost; maybe a lower cost option... Review collected by and hosted on G2.com.

We have seen a massive growth in our Google reviews as a result of switching to Liftify. Our reviews have grown almost 200% per month! It's super easy to use, implement, and has been a gamechanger for our business. Review collected by and hosted on G2.com.

They are working on this feature, but having the AI responder identify certain job keywords and input those into the review. We have a complex set up, so this is at no fault of Liftify. Review collected by and hosted on G2.com.

Liftify has been an incredible partner in helping Cool Today strengthen and grow our online reputation. Their collaborative approach makes it feel like they are truly invested in our success. I especially value the way they’ve educated our staff on the importance of brand reputation, making it part of our culture rather than just a metric. Beyond reviews, the additional services they offer allow us to take real action on customer feedback, which has been a game changer in improving our customer experience and keeping our brand consistent. Review collected by and hosted on G2.com.

There really isn’t much to dislike. If anything, I’d say the number of service options can feel overwhelming at first—but that’s only because they offer so many tools and strategies to help us succeed. Review collected by and hosted on G2.com.

It helps me with reporting and not having to manually count reviews from various platforms, but particularly Google. Review collected by and hosted on G2.com.

The accuracy has been in question. GBP and Liftify don't always have the same totals. Review collected by and hosted on G2.com.

I like Liftify's design and intuitive platform. It's really easy to use, making it a breeze to manage and respond to customer reviews. The setup of Liftify was so easy, and it's great how it has improved the visibility of my company's Google business reviews across the state. I've found messaging customers and interacting with reviews to be incredibly straightforward. Overall, I haven't encountered any issues with the platform. Review collected by and hosted on G2.com.

Honestly I have no complaints about it Review collected by and hosted on G2.com.

Liftify has made it incredibly easy for us to improve our online reputation and quickly build rapport with potential clients. It's so much more than just getting more google reviews (which they helped us increase our reviews 4x). They've helped us rethink the way we are seen in the market and have helped us improve our positioning in an ever increasingly competitive field. Communication with our rep is always fast, efficient and helpful. Review collected by and hosted on G2.com.

From our perspective, there are no improvements needed from the Liftify team. They continuously make the product better and better Review collected by and hosted on G2.com.

Liftify has been an absolute game-changer for how contractors approach reviews and reputation management. From day one, their team makes the process effortless, providing not just a platform, but a partnership. They understand the challenges contractors face when it comes to collecting authentic feedback and turning it into a tool for growth.

Their system makes it easy for customers to leave reviews, helping to increase both the volume and quality of feedback we receive. The Liftify team’s communication and responsiveness are top-notch — they genuinely care about our success and go above and beyond to make sure we see results.

Because of Liftify, contractors have seen a measurable boost in their online presence, credibility, and customer trust. More importantly, it’s helping contractors strengthen relationships with the homeowners and clients they serve. If you’re looking for a solution that combines technology, strategy, and a team that truly has your back, Liftify is the partner you want by your side. Review collected by and hosted on G2.com.

There are not any downsides that I can identify. Review collected by and hosted on G2.com.