What problems is Liferay Digital Experience Platform solving and how is that benefiting you?
We are a Liferay partner and have helped many customers implement various external and internal facing portals and websites.
As an example, we worked with a top 10 public university in the USA to launch a new Digital Donor Experience. Prior to the new Digital Donor Experience launch, the University’s Online donor experience did not meet expectations for donors, prospects, alumni, or staff. Content was spread over three sites, was difficult to navigate, and did not offer any personalization. Site and content management was also not intuitive for the website management team. The University was looking to provide a personalized, dynamic, digital experience for prospects, donors, and alumni throughout their engagement with the University.
Features and functionalities of the new web experience:
Ability to serve donors and prospects customized content that is meaningful to them
Messaging and design is aligned with brand standards
Keeps personal and financial data secure and inspires confidence in online giving
Provides donor-driven ways to filter and sort funds
Helps reduce friction during the gift making process
In addition, donors are able to manage their giving through a portal which includes:
Easy way to create an account
Custom reports on the impact of the donors giving, both broadly and at a 1:1 level
Giving history and pledge payment schedule
Ability to manage contact and biographical information updates
Summaries of accepted events
Project Benefits:
A modern frictionless experience with the following benefits:
Increase in user engagement
Increase in new online donors
Increase in users logins into donor portal
Reduction in incoming account management calls
Increase in digital gifts
Personalized experience
Internally, it enables the website and content management team to manage the website without developers Review collected by and hosted on G2.com.