---
title: LGI RPA Reviews
meta_title: 'LGI RPA Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 13 reviews by the users' company size, role or industry to
  find out how LGI RPA works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 13
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Health Care Operations
  url: https://www.g2.com/categories/health-care-operations
---


# LGI RPA Reviews
**Vendor:** Boston Software Systems  
**Category:** [Healthcare Payer Care Management Workflow Applications Software](https://www.g2.com/categories/healthcare-payer-care-management-workflow-applications)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 13
## About LGI RPA
Boston WorkStation is a smart automation solution developed specifically to cure healthcares&#39; pain points. Boston WorkStation supports humans by completing mind-numbing tasks and processes, like prior authorizations, HR tasks, data migrations and claims management processes. We free up humans for higher value priorities, and let machines do the tedious tasking. With fixed pricing, a flexible, scalable platform and multiple delivery models, Boston WorkStation is the global leader in healthcare-specific automation. We have 5-Star reviews, all US based customer service, and an excellent development team. Give us a call. We&#39;d love to share our success stories with you.




## LGI RPA Reviews
  ### 1. Good too for healthcare website automation 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Tuhin C. | Rpa Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 18, 2019

**What do you like best about LGI RPA?**

Boston workstation uses vba programming language ,with some keywords of its own. This enables the developer to unleash the power of vba.
Since uses vba and you need to code ,so you can code for anything. Unlike latest automation tools where you choice is limited where one has to use from a selected list of components.
very good for healthcare website  and excel automation.
Can include dll or api files.
Can also read and write text file
can be used to read and write mails
can connect to ms sql server
  Uses java script code for web scrapping like getelementbyid , getelementbyclassname

**What do you dislike about LGI RPA?**

As a legacy  tool,it lacks a lot as compared to other tools in the market.
One has to code in boston workstation
Its hard to automate system based application,requires a very high skill level to do the same
lacks the concepts of image recognition,evn the concept of ocr is very different then other automation tool.In boston workstation ocr is used to find the position of a object,rather then reading the text .
Hard to perform citrix automation
 

**Recommendations to others considering LGI RPA:**

Yes its a good tool , but there a better tool than boston 

**What problems is LGI RPA solving and how is that benefiting you?**

we  automate healthcare websites,excel automation,email and file folder automations



- [View LGI RPA pricing details and edition comparison](https://www.g2.com/products/lgi-rpa/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-14+09%3A46%3A35+-0500&secure%5Bsession_id%5D=fe85bae5-41dd-4299-bc05-797b01b4bb7c&secure%5Btoken%5D=7c2bee7b8e4371bc5cf244df9e3400c71e274961c59242c414bb6b46c93520cd&format=llm_user)

## LGI RPA Features
**Administrative**
- Systems Interoperability - Payer Care Management Workflow Applications
- Applications Integration - Payer Care Management Workflow Applications
- Workflow Optimization - Payer Care Management Workflow Applications
- Patient Care Plan Management - Payer Care Management Workflow Applications
- Data Ingestion - Payer Care Management Workflow Applications

**Automation Building**
- Visual Editor
- Workflow Recording
- Pre-Built Templates
- Custom Automation
- Collaboration
- Ease of Bot Creation
- Document Automation
- Business Process Automation
- Configurable Workflow
- Rules-Based Workflow

**Processes**
- Compliance - Payer Care Management Workflow Applications
- Payer Support - Payer Care Management Workflow Applications
- Provider Support - Payer Care Management Workflow Applications

**Bot Management & Execution**
- Bot Scheduling
- Attended Automation
- Unattended Automation
- Bot Performance Analytics
- Data and Product Security
- Scalability
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data

**Intelligent Automation**
- OCR
- Machine Learning
- NLP

**Agentic AI - Robotic Process Automation (RPA)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Multi-Language

**Additional Functionality**
- Document Management
- Audit Trail
- AI Copilot
- Real-Time Updates
- Real-Time Monitoring
- Multiple Data Sources
- Reporting & Statistics
- Email Address Extraction
- Forms Management
- Data Extraction
- Drag & Drop
- Workflow Management
- Access Controls/Permissions
- API
- Optical Character Recognition
- Role-Based Permissions
- Data Import/Export
- Process Builder
- Generative AI
- Customer Experience Management
- Search/Filter
- Data Capture and Transfer
- Compliance Management
- Approval Process Control
- Secure Data Storage
- Process Control
- Code-free Development
- Ad hoc Analysis
- Image Recognition
- Data Storage Management
- Performance Metrics
- Activity Dashboard
- Task Management
- Monitoring
- Customizable Reports
- Version Control
- Integration into Third Party Applications

## Top LGI RPA Alternatives
  - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,136 reviews)
  - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,065 reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews) - 4.5/5.0 (2,065 reviews)

