--- title: LexisNexis Visualfiles Reviews meta\_title: 'LexisNexis Visualfiles Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how LexisNexis Visualfiles works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 7 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Legal url: https://www.g2.com/categories/legal ---

# LexisNexis Visualfiles Reviews & Product Details

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###### Profile Status

This profile is currently managed by LexisNexis Visualfiles but has limited features.  
  
Are you part of the LexisNexis Visualfiles team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

Visualfiles is founded on a comprehensive case and matter management platform that enables you to streamline legal and business processes.

* * *

Seller
[LexisNexis](https://www.g2.com/sellers/lexisnexis)
Discussions
[LexisNexis Visualfiles Community](https://www.g2.com/products/lexisnexis-visualfiles/discuss)
Overview by
Audrey Springman

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## User Insights

Average based on 7 real user reviews.

[Log in to unlock pricing and user insights](/login)

 ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate")
AR

Verified User in Real Estate

Mid-Market (51-1000 emp.)

12/18/2024

"Great for User Management, But Could Benefit from a Few Tweaks"

4/5

What do you like best about LexisNexis Visualfiles?

The process of setting up new accounts and assigning roles is quick and efficient. The platform integrates fairly well with our existing systems, which streamlines things. I also like that Visualfiles offers a wide range of features, making it adaptable to different needs. It's a great tool for managing user access, and overall, it reduces a lot of the headaches I used to deal with when managing permissions across multiple platforms. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Visualfiles?

The implementation process wasn’t as smooth as I’d hoped, and getting everything set up took longer than anticipated. There were some initial configuration issues, especially with syncing permissions across systems. The user interface, though functional, could be more intuitive—there are quite a few nested menus, which can slow me down when I'm troubleshooting or updating user permissions. Also, when it comes to customer support, I’ve found response times to be a bit slower than expected, especially for non-urgent queries. Review collected by and hosted on G2.com.

What problems is LexisNexis Visualfiles solving and how is that benefiting you?

Visualfiles centralizes user management, allowing me to quickly create and assign roles, ensuring users have the correct access. This significantly reduces the time I spend on these tasks and helps me avoid mistakes that could result in unauthorized access or system errors. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Sandra J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandra J.")
SJ

Sandra J.

Customer Service Agent

Small-Business (50 or fewer emp.)

5/22/2024

"User friendly"

5/5

What do you like best about LexisNexis Visualfiles?

Organizational! Sets a standard, fast, optimized, great. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Visualfiles?

I don't have any complaints and I usually complain lol. Review collected by and hosted on G2.com.

What problems is LexisNexis Visualfiles solving and how is that benefiting you?

Helped my organize Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice")
UL

Verified User in Law Practice

Small-Business (50 or fewer emp.)

11/5/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Makes searching for clients so easy!"

4.5/5

What do you like best about LexisNexis Visualfiles?

It is very easy to use and search for client information! Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Visualfiles?

I wish there was an easier way to narrow down the search of people. Review collected by and hosted on G2.com.

Recommendations to others considering LexisNexis Visualfiles:

This program is definitely the way to go! Review collected by and hosted on G2.com.

What problems is LexisNexis Visualfiles solving and how is that benefiting you?

We are able to locate defendants who need to be served with complaints. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice")
UL

Verified User in Law Practice

Enterprise (\> 1000 emp.)

10/24/2017

"Enjoyed using Lexis Visualfiles"

4/5

What do you like best about LexisNexis Visualfiles?

Visualfiles is a clean, easy case management system that provides great indicators on performance. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Visualfiles?

Useful when there are multiple, repeatable processes. Less useful for individual or specialized projects. Review collected by and hosted on G2.com.

Recommendations to others considering LexisNexis Visualfiles:

Evaluate needs and determine whether this will help improve your workflow. The platform takes some getting used to, and might require more time to adapt depending on what you or your clients are familiar with. Review collected by and hosted on G2.com.

What problems is LexisNexis Visualfiles solving and how is that benefiting you?

It is a great tool for working together on a particular project across many teams. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking")
UB

Verified User in Banking

Enterprise (\> 1000 emp.)

7/20/2016

"Fine"

3.5/5

What do you like best about LexisNexis Visualfiles?

It comes in handy sometimes during my work Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Visualfiles?

It can be slow. Information reported is vague at times Review collected by and hosted on G2.com.

Recommendations to others considering LexisNexis Visualfiles:

Sure Review collected by and hosted on G2.com.

What problems is LexisNexis Visualfiles solving and how is that benefiting you?

AML related. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services")
AL

Verified User in Legal Services

Mid-Market (51-1000 emp.)

6/22/2015

"A mixed bag"

3.5/5

What do you like best about LexisNexis Visualfiles?

The system is incredibly powerful and flexible, if you have a business process it is unlikely that you wont be able to use VF to streamline the efforts needed to complete the task. VF development is reasonably simple to pick up. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Visualfiles?

I`m not entirely sure that the product moves with the times, I appreciate that technology changes can be rapid, but, for example, docx remains an issue for many users (templates)

I think the product is moving in the right direction, but has stagnated over time and is playing catch up Review collected by and hosted on G2.com.

Recommendations to others considering LexisNexis Visualfiles:

It is probably still the best solution out there, but the feeling remains that if someone gets this area "right" they will clean up in the market. It wont be especially popular with your users, but if implemented well the business will reap the benefits a case management system can bring Review collected by and hosted on G2.com.

What problems is LexisNexis Visualfiles solving and how is that benefiting you?

Risk and management of Risk

Efficiency gains Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Chirag P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chirag P.")
CP

Chirag P.

Software Developer

Computer Software

Mid-Market (51-1000 emp.)

6/19/2015

"Vf -2014 is not that great as I have expected"

2.5/5

What do you like best about LexisNexis Visualfiles?

I think the Home screen looks great, its looks same as any other Microsoft 2013 products. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Visualfiles?

So many things to be honest, We were using old Visualfiles version and we recently upgrade to VF-2014 and as the name I have expected big changes but its no where near there except they have changed the front screen. Scripting wise I can't see new commands been added for Developers to give more options. Review collected by and hosted on G2.com.

What problems is LexisNexis Visualfiles solving and how is that benefiting you?

We use VF everyday and we have so many complex scripts in place and Vf does helped us from so many paper process to convert into paperless process. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/lexisnexis-visualfiles/pricing)

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##### Categories on G2

[Legal Case Management](https://www.g2.com/categories/legal-case-management)

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